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Holiday Inn Chandler

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Holiday Inn Chandler
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91 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Chandler, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

Staff was very good and andwered all my questions. The only problem was the shower head was turned toward the shower curtain and was leaking on the floor and door. I also thought hot breakfast was included

Review collected in partnership with this hotel

Helpful?
Thank Beth J
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Dear Beth, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are happy to hear our staff was able to answered all your questions. On the other hand, we would like to apologize for falling short of your expectations regarding your room. Your feedback has also been forwarded to... More 

Rock Island, Illinois
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a fabulous hotel from top to bottom. The lobby is beautifully decorated, and the rooms are clean, spacious, and comfortable. The only issue we had was that the air conditioning unit in our room did not work making it unpleasant for sleeping. Because of a late check in and an early departure we presumed maintenance would not be... More 

Helpful?
Thank drivingsunset
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Thank you for your kind words and an awesome review! We appreciate your great comments about our hotel and especially the staff, they work very hard to provide a great experience. We are very proud of our hotel and we do our best to keep it exceptional for our guests. I will share your comments with our Maintenance Department about... More 

San Diego, California
1 review
5 of 5 stars Reviewed 1 week ago

My family and I stayed here while visiting friends in the area. Staff was professional, friendly, and exceptionally helpful. We enjoyed the breakfast buffet in the hotel. There are also plenty of other good restaurants nearby if you want more variety. The facility was clean and well maintained. Our room was immaculate and super comfortable. The workout room is not... More 

Helpful?
Thank afreden1
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Thank you for taking time out of your day to share a candid review of your experience. We aim to provide every guest with a truly exceptional experience from beginning to end so we appreciate your honest and valuable input. On your next trip ask for our Complimentary guest pass for the Ocotillo Village Health Club & Spa right across... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I highly reccommend this location. The customer service I received was phenominal, the room was nice and clean and I wasn't afraid to sleep on the bed like I am at most other hotels. Great staff and I will definitely be coming back when I visit family again!:)

Helpful?
Thank Angela M
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Thank you for sharing a review of your recent stay with us! We're so happy to learn that you found our property clean and our staff friendly. We're thrilled to hear you are coming back for another enjoyable stay! Sincerely, Araceli P. | General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

We had a group of friends that all wanted a staycation in Arizona, we picked this Holiday Inn because a few of us have dogs and wanted to be close to home. We were celebrating a birthday and I had a few special requests that I wanted to have taken care of in advance. When I called I spoke with... More 

Helpful?
Thank Rob A
Jordan M, Front Office Manager at Holiday Inn Chandler, responded to this review

Hello Rob, Thank you so much for choosing Holiday Inn at Ocotillo. I am so glad to hear that your birthday celebration was so incredible! We look forward to having you with us again for many additional years of celebration! Until next time! Jordan Mauck Front Desk Manager More 

Columbia, Missouri
Level Contributor
6 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Expensive for what you get. Restaurant is expensive and food not good. There are so many other choices in the area, go to a locally owned restaurant. If you have a problem after 5pm, you're toast. They don't care that you are an IHG Rewards Club member either. Very disappointed with this stay.

Helpful?
Thank X1959Tootsie
Jordan M, Front Office Manager at Holiday Inn Chandler, responded to this review

Hello Mary, My name is Jordan Mauck and I am the Front Desk Manager for Holiday Inn at Ocotillo. I am extremely disappointed to hear about the experience that you had with us. I do not make excuses for any shortcomings and would appreciate the opportunity to speak with you directly regarding your visit. Please feel free to contact me... More 

Chandler, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Laxidazical attitudes of the hotel staff led to inadequate accommodations. Will try nearby Hilton next time. Hope you don't travel to the hotel during the peak season. Staff will be challenged to keep up

Review collected in partnership with this hotel

Helpful?
Thank daddy85248
Jordan M, Front Office Manager at Holiday Inn Chandler, responded to this review

Hello Daddy85248, My name is Jordan Mauck and I am the Front Desk Manager for the Holiday Inn at Ocotillo. I appreciate you taking the time to provide feedback regarding your recent stay with us. I wish not to make any excuses for our shortcomings. I appreciate all feedback, both good & bad, as we use the negatives as learning... More 

San Tan Valley, Arizona
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The best hotel stay I have had in years! The staff was efficient and kind. The property was kept beautifully and the pool was crystal clear. The room was impeccable. The bed was so comfortable and the linens were crisp and lovely.

Review collected in partnership with this hotel

Helpful?
Thank TerryCorbitt
Jordan M, Front Office Manager at Holiday Inn Chandler, responded to this review

Hello TerryCorbitt, Thank you so much for the great review. We are so pleased to hear that your experience was so amazing! We hope to have you with us soon to again enjoy our crystal clear pool and impeccable rooms. Until next time! Jordan Mauck Front Desk Manager More 

Portland, Oregon
2 reviews
3 of 5 stars Reviewed 3 weeks ago

This hotel can do better. It is relatively okay but there are some other, more appealing, hotels to stay in the area for a similar price range. I had ants in my room but I stay there quite often and this is the first time it happened to me.

Review collected in partnership with this hotel

Helpful?
Thank zivitk
Jordan M, Front Office Manager at Holiday Inn Chandler, responded to this review

Hello Zivitk, Thank you so much for taking the time to provide feedback regarding your visit. We are continually striving to improve in areas where we may have failed you. I would like the opportunity to discuss your visit in more detail. Please feel free to contact me directly at (480)636-8089. All the best, Jordan Mauck Front Desk Manager More 

Sebastian, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 5 nights and although we were not on property a lot due to the fact that we were in town for our daughters graduation from nursing school so we were with them most of the time, it was a very pleasant stay with no disappointments. Super friendly staff, clean property including the gym and pool area.... More 

Review collected in partnership with this hotel

Helpful?
Thank tupperette
Jordan M, Front Office Manager at Holiday Inn Chandler, responded to this review

Hello Tupperette, Thank you so much for taking the time to provide feedback regarding your stay. We are so glad to hear that you had such a great experience with us and that you would highly recommend us to others. We hope your return visit is just around the corner. All the best, Jordan Mauck Front Desk Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the new Holiday Inn at Ocotillo Hotel. This beautiful full service hotel is conveniently located just minutes from Downtown Phoenix, Sky Harbor International Airport, Chandler Fashion Center Mall, Golf, Casinos, Snedigar Sports Complex, Firebird International Raceway, and many other Arizona attractions. If you are traveling on business, the Holiday Inn at Ocotillo Hotel is located conveniently to Motorola, Microchip Technology, Amkor Technology, Orbital Sciences, Wells Fargo, John Deere, and several Government agencies. The lovely Holiday Inn at Ocotillo Hotel features a full-service restaurant and bar, plentiful meeting space for corporate or private gatherings, and deluxe guest accommodations. We invite you to stay with us and experience the kind of customer service that makes you want to come back soon and stay longer. Welcome to the Holiday Inn at Ocotillo Hotel. ... more   less 

Additional Information about Holiday Inn Chandler

Address: 1200 W Ocotillo Rd, Chandler, AZ 85248-5706
Location: United States > Arizona > Central Arizona > Chandler
Price Range: $128 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chandler 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Chandler Hotel Chandler
Chandler Holiday Inn
Hotel Style:
#5 Business Hotel in Chandler
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