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Holiday Inn Chandler

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#10 of 32 Hotels in Chandler
Certificate of Excellence
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Holiday Inn Chandler
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94 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Pittston, Pennsylvania
1 review
Reviewed 6 days ago NEW

I was well pleased. I would recommend Holiday to anyone. I stayed with my family. We were a group of 10 total. Everyone was satisfied. The staff was welcoming and pleasant. The breakfast food in the restaurant was very good. All in all it was very nice.

Review collected in partnership with this hotel

Helpful?
Thank Theresa O
Richard K, Front Office Manager at Holiday Inn Chandler, responded to this review

Dear Theresa O, First, I would like to thank you for taking the time to provide us with your feedback, it is greatly appreciated. I am so happy to hear that you and your family enjoyed your stay at our hotel. It means a lot to us that you would recommend our hotel anyone. We hope to see you again... More 

Lake Forest, California
1 review
Reviewed 1 week ago

Everyone was extremely helpful, especially Richard. He was able to get us into the room we needed at 4:00 am., after the other hotel we were suppose to stay at gave our room away after we had traveled over 400 miles.

Review collected in partnership with this hotel

Helpful?
Thank michaeldY3200NS
Richard K, Front Office Manager at Holiday Inn Chandler, responded to this review

Dear michaeldY3200NS, Thank you so much for your feedback, it is greatly appreciated! I am so glad to hear that you enjoyed your stay with us and that we were able to take care of you. We hope you come see us again the next time you are in town. Sincerely, Richard K. Front Office Manager More 

Chandler, Arizona
1 review
Reviewed 1 week ago

Stayed for 3 nights while our home was being painted. Over night manager was the best when our son got sick in the middle of the night. Thanks for making our stay enjoyable. Rooms were clean and everyone we encountered was professional.

Review collected in partnership with this hotel

Helpful?
Thank iidventures
Richard K, Manager at Holiday Inn Chandler, responded to this review

Thank you for taking the time to leave us with your feedback, it is truly appreciated. I am very glad to hear that you were taken care of when your son got sick and that you still managed to have an enjoyable experience. We look forward to seeing you again the next time you are in the neighborhood! Sincerely Yours,... More 

Chandler, Arizona
1 review
Reviewed September 19, 2016

Staff was very good and andwered all my questions. The only problem was the shower head was turned toward the shower curtain and was leaking on the floor and door. I also thought hot breakfast was included

Review collected in partnership with this hotel

Helpful?
Thank Beth J
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Dear Beth, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are happy to hear our staff was able to answered all your questions. On the other hand, we would like to apologize for falling short of your expectations regarding your room. Your feedback has also been forwarded to... More 

Rock Island, Illinois
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 17, 2016

This is a fabulous hotel from top to bottom. The lobby is beautifully decorated, and the rooms are clean, spacious, and comfortable. The only issue we had was that the air conditioning unit in our room did not work making it unpleasant for sleeping. Because of a late check in and an early departure we presumed maintenance would not be... More 

Helpful?
Thank drivingsunset
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Thank you for your kind words and an awesome review! We appreciate your great comments about our hotel and especially the staff, they work very hard to provide a great experience. We are very proud of our hotel and we do our best to keep it exceptional for our guests. I will share your comments with our Maintenance Department about... More 

San Diego, California
1 review
Reviewed September 16, 2016

My family and I stayed here while visiting friends in the area. Staff was professional, friendly, and exceptionally helpful. We enjoyed the breakfast buffet in the hotel. There are also plenty of other good restaurants nearby if you want more variety. The facility was clean and well maintained. Our room was immaculate and super comfortable. The workout room is not... More 

Helpful?
Thank afreden1
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Thank you for taking time out of your day to share a candid review of your experience. We aim to provide every guest with a truly exceptional experience from beginning to end so we appreciate your honest and valuable input. On your next trip ask for our Complimentary guest pass for the Ocotillo Village Health Club & Spa right across... More 

1 review
Reviewed September 15, 2016 via mobile

I highly reccommend this location. The customer service I received was phenominal, the room was nice and clean and I wasn't afraid to sleep on the bed like I am at most other hotels. Great staff and I will definitely be coming back when I visit family again!:)

Helpful?
Thank Angela M
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Thank you for sharing a review of your recent stay with us! We're so happy to learn that you found our property clean and our staff friendly. We're thrilled to hear you are coming back for another enjoyable stay! Sincerely, Araceli P. | General Manager More 

1 review
Reviewed September 14, 2016

We had a group of friends that all wanted a staycation in Arizona, we picked this Holiday Inn because a few of us have dogs and wanted to be close to home. We were celebrating a birthday and I had a few special requests that I wanted to have taken care of in advance. When I called I spoke with... More 

Helpful?
Thank Rob A
Jordan M, Front Office Manager at Holiday Inn Chandler, responded to this review

Hello Rob, Thank you so much for choosing Holiday Inn at Ocotillo. I am so glad to hear that your birthday celebration was so incredible! We look forward to having you with us again for many additional years of celebration! Until next time! Jordan Mauck Front Desk Manager More 

Columbia, Missouri
Level Contributor
6 reviews
3 hotel reviews
Reviewed September 11, 2016

Expensive for what you get. Restaurant is expensive and food not good. There are so many other choices in the area, go to a locally owned restaurant. If you have a problem after 5pm, you're toast. They don't care that you are an IHG Rewards Club member either. Very disappointed with this stay.

Helpful?
Thank X1959Tootsie
Jordan M, Front Office Manager at Holiday Inn Chandler, responded to this review

Hello Mary, My name is Jordan Mauck and I am the Front Desk Manager for Holiday Inn at Ocotillo. I am extremely disappointed to hear about the experience that you had with us. I do not make excuses for any shortcomings and would appreciate the opportunity to speak with you directly regarding your visit. Please feel free to contact me... More 

Chandler, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 6, 2016

Laxidazical attitudes of the hotel staff led to inadequate accommodations. Will try nearby Hilton next time. Hope you don't travel to the hotel during the peak season. Staff will be challenged to keep up

Review collected in partnership with this hotel

Helpful?
Thank daddy85248
Jordan M, Front Office Manager at Holiday Inn Chandler, responded to this review

Hello Daddy85248, My name is Jordan Mauck and I am the Front Desk Manager for the Holiday Inn at Ocotillo. I appreciate you taking the time to provide feedback regarding your recent stay with us. I wish not to make any excuses for our shortcomings. I appreciate all feedback, both good & bad, as we use the negatives as learning... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the new Holiday Inn at Ocotillo Hotel. This beautiful full service hotel is conveniently located just minutes from Downtown Phoenix, Sky Harbor International Airport, Chandler Fashion Center Mall, Golf, Casinos, Snedigar Sports Complex, Firebird International Raceway, and many other Arizona attractions. If you are traveling on business, the Holiday Inn at Ocotillo Hotel is located conveniently to Motorola, Microchip Technology, Amkor Technology, Orbital Sciences, Wells Fargo, John Deere, and several Government agencies. The lovely Holiday Inn at Ocotillo Hotel features a full-service restaurant and bar, plentiful meeting space for corporate or private gatherings, and deluxe guest accommodations. We invite you to stay with us and experience the kind of customer service that makes you want to come back soon and stay longer. Welcome to the Holiday Inn at Ocotillo Hotel. ... more   less 

Additional Information about Holiday Inn Chandler

Address: 1200 W Ocotillo Rd, Chandler, AZ 85248-5706
Location: United States > Arizona > Central Arizona > Chandler
Price Range: $118 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chandler 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Chandler Hotel Chandler
Chandler Holiday Inn
Hotel Style:
#5 Business Hotel in Chandler
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Chandler staff and other travelers.
1 question
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See all questions (1)

Questions? Get answers from Holiday Inn Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“This question is not clear”
 of 5 bubbles theresao194, 6 days ago | Read review
“Ask for a room overlooking the pool, it's a nice view.”
  • A view of the pool from our 2nd floor suite.
 of 5 bubbles roba705, Sep 14, 2016 | Read review
“Don't let them book you on the second floor. Whole floor under renovation ”
 of 5 bubbles daddy85248, Sep 6, 2016 | Read review
“The room was perfect!”
 of 5 bubbles jameseF916EH, Aug 10, 2016 | Read review
“Stayed on the 3rd floor and never heard a sound from any body else that was staying there.”
 of 5 bubbles neneies, Aug 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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