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Sheraton Grand at Wild Horse Pass

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Sheraton Grand at Wild Horse Pass
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1,360 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand at Wild Horse Pass
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Showing 1,346: English reviews
Chandler, Arizona
1 review
5 of 5 stars Reviewed June 28, 2011

This is a review solely for Kai restaurant and not for the hotel/resort. I am local resident aware of Kai's AAA 5-diamond rating but had yet to try it. A close friend had a birthday so the perfect excuse was born. Not only was the meal almost inexplicably divine the service was the best I have ever experienced. I travel... More 

Helpful?
Thank AZFoodie88
Esslingen am Neckar, Germany
1 review
5 of 5 stars Reviewed June 28, 2011

We spent a 10 day vacation in this hotel and were absolutely happy. Specially the service was outstanding and met the standards of a five star hotel completely. Just go down to the pool area where you get served in a wonderful way by a superb staff like Elisa Avila for example. The five star restaurant has been the most... More 

Helpful?
Thank kardiodoc
SHeckathorne, Public Relations Manager at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. Hearing that you have chosen the words “absolutely perfect” when describing your stay is like music to our ears. Our associates take pride in providing a high level of service and work hard to ensure that each guest feels well cared for while in our home.... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed June 27, 2011

Julia was a great server, very friendly and attentive. Hotel is beautiful, with great food, scenery, and ambiance. The Lobby Bar was perfect place to hang out in between activities.

Helpful?
Thank dawntravel2011
SHeckathorne, Public Relations Manager at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, Our Lobby Bar is a great place to unwind and enjoy the sweeping views of the Sierra Estrella Mountain Range. I am happy to hear that you enjoyed your visit to our resort and that Julia was able to make a lasting impression on your stay. Our associates genuinely care for our guests and learning that Julia was... More 

Maryville, Missouri
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 26, 2011

Quite possibly the best resort stay we've had so far. The attention to detail is excellent, the facility and location off the Sonoran is just gorgeous, and the ties with the local Pima/Maricopa culture are a bonus - the staff takes welcoming guests seriously. We will be coming here again someday.

Helpful?
Thank voyageria
SHeckathorne, Public Relations Manager at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, Thank you for your kind words. We value feedback from our guests and are grateful for your recommendation. We take pride in the storied history of the Pima and Maricopa People and are happy to learn that you appreciate the immersion of their culture throughout our resort. We can’t wait to have you back in our home. Sincerely,... More 

Glendale, Arizona
Level Contributor
3 reviews
5 of 5 stars Reviewed June 22, 2011

A fantastic oasis in the beautiful Arizona desert. Very relaxing, friendly, wonderful pools, a slide area for the kids, poolside food and beverage service. The staff is attentive to all your needs. Nahala, housekeeping supervisor, was wonderful. She helped my three year old grandson with his roller bag from the entry door all the way to our room. Patrick, at... More 

Helpful?
Thank Iowa63
Scottsdale, Arizona
2 reviews
5 of 5 stars Reviewed June 20, 2011

This hotel is truly an amazing get away into the desert and history of Arizona. My trip was made special by Gigi at the concierge, she was incredibly helpful and knowledgeable of the entire area and things to do. We stayed there after our marriage ceremony and she really made it special for us :) Thanks Gigi!!!

Helpful?
Thank CristinaArizona
SHeckathorne, Public Relations Manager at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, Thank you for spending such an important and memorable night with us. It is a true honor that you chose our resort for your celebration. Gigi is a great asset to our team. I am excited to hear that she was able to make your stay extra special. Please come back and see us again! Sincerely, Stephanie Heckathorne More 

1 review
5 of 5 stars Reviewed June 20, 2011

Great property with excellent service. I stay here 1 week every month and the staff make me feel like I'm home. Especially Annelise Flynn who works in the lobby bar. She goes above and beyond to make her clients feel comfortable and want to return to see her every stay. Annelise is Very professional and accommodating. Over all one of... More 

Helpful?
Thank Mbumberg
SHeckathorne, Public Relations Manager at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, First and foremost, thank you for being a loyal guest to our resort. Your loyalty and business means the world to us. Our esteemed associates work hard to ensure our visitors feel welcome in our home. I am elated to hear that we have achieved this sense of comfort for you. We also would like to thank you... More 

Scottsdale, Arizona
1 review
5 of 5 stars Reviewed June 20, 2011

Corey (valet), Megan, Brittany and the pool staff were great...Front desk was very helpful and also extremely friendly.

Helpful?
Thank richaznynj
SHeckathorne, Public Relations Manager at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, I am happy to hear that your stay was enjoyable and that our associates made you feel well cared for. Thank you for taking the time to send us your thoughts, we appreciate your kind words. Please come see us again! Sincerely, Stephanie Heckathorne More 

Scottsdlae
1 review
5 of 5 stars Reviewed June 18, 2011

There is no a hotel better than this one. From service to location to surrounding entertainment. Wild horse pass continues to impress me. I used to go there solo when I needed a peaceful " stay cation". Then it became " girl spa weekend " place and a relaxing romantic with amazing food place." Now it's all of those things... More 

Helpful?
Thank Jamieskiba
SHeckathorne, Public Relations Manager at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, Thank you for choosing to spend your staycation at our resort. We love when our neighbors visit us and I am happy to hear that we are your preferred resort in the valley! We take customer service seriously at Sheraton Wild Horse Pass and I am pleased to see that Kyle was able to connect with you in... More 

Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 16, 2011

Fantastic resort! From free daytime valet, check-in at front desk, great rooms, food and swimming pool.

Helpful?
Thank taxsun
SHeckathorne, Public Relations Manager at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, We value guest feedback and appreciate that you took the time to provide us with yours. I am happy to hear that you enjoyed your experience while at our resort. We hope that you are able to come visit us again. Sincerely, Stephanie Heckathorne More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Grand at Wild Horse Pass is located in the Sonoran Desert on an expanse of rugged Arizona landscape where the ancient vistas, mountains, and roaming wild horses remain untouched. ... more   less 

Additional Information about Sheraton Grand at Wild Horse Pass

Address: 5594 West Wild Horse Pass Boulevard, Gila River Indian Community, Chandler, AZ 85226 (Formerly Sheraton Wild Horse Pass Resort & Spa)
Location: United States > Arizona > Central Arizona > Chandler
Price Range: $124 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand at Wild Horse Pass 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Sheraton Wild Horse Pass Hotel Chandler
Sheraton Chandler
Chandler Sheraton
Sheraton Wild Horse Pass Resort And Spa
Hotel Style:
#4 Romantic Hotel in Chandler
#6 Business Hotel in Chandler
#8 Family Hotel in Chandler
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