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Sheraton Grand at Wild Horse Pass

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Sheraton Grand at Wild Horse Pass
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1,359 Reviews from our TripAdvisor Community

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Showing 1,345: English reviews
San Diego, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

When we checked in we found it was a very lovely resort. A beautiful setting, lovely rooms. The one thing that was missed was a stain on the sheets on the bed. I understand, as I also work at a hotel, but it was in a spot I believe housekeeping should have seen it and used a different sheet. We... More 

Helpful?
Thank butterflyfitjen
san diego
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This resort never fails us. Been coming every year for the last 9. Each one is a new experience. They always have new things to do for the kids to experience. My family really enjoys Wild Horse from the property, the pools, the food, and Staff. Can't wait to go back.

Helpful?
Thank chargers09SanDiego
Phoenix, Arizona
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

You immediately get the feeling you are about to experience a wonderful stay as you are greeted by the friendly staff at the entrance. This feeling is reinforced as you meet the great people at the front desk. The experience just keeps getting better. A relatively new team member in the Ko’Sin restaurant is Jiovoni, a great representative of the... More 

Helpful?
Thank Ron85541
Goodyear, Arizona
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I have to attend professional association meeting for continued education programs for our professions. I have legal education requirements and she has medical requirements. While one of us is in class, the other can relax. During June 2016 we stayed at Sheridan Grand at Wild Horse Pass. It was an excellent property and is a really beautiful... More 

Helpful?
Thank William M
Hollywood, CA
Level Contributor
34 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here is June and had a great time. Loved the Native American decor. The kids had so much fun swimming in the pool. Perfect for toddlers and older kids. My husband and I enjoyed the poolside drinks. They had some fun activities like making S'mores and movies by the pool. The grounds are beautiful. We saw so many... More 

Helpful?
Thank Exxie
Montreal, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Long weekend visit to Chandler with two small kids and husband. Hotel very nicely kept throughout. Easy checkin and accommodated us checking in very early which was greatly appreciated. Only ate by the pool didn't try the restaurants. Okay priced food for pool grill and drinks (avg $15 meal, $9 drinks). Summer has lots of activities for the kids during... More 

Helpful?
1 Thank Lili A
SHeckathorne, Director of Food & Beverage at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, Thank you for your kind words. We are very proud of our resort and our beautiful pool setting. We are so pleased that you chose us as the destination for your vacation and it is great to hear that you enjoyed the weekend activities and pool. Again, thank you for your interest in the Sheraton Grand at Wild... More 

Phoenix, Arizona
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Over the 4th of July holiday, our AC went out. As a Phoencian, we all know air is an absolute necessity. The Grand Sheraton was our choice for our stay. The resort put on an exceptional July 4th celebration! The fireworks display rivaled Disneyland! However, the service at this hotel lacks coordination and adequate customer service. Although Justin, Carlos, Jessica,... More 

Helpful?
Thank Ging D
SHeckathorne, Front Office Manager at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, Thank you very much for choosing to spend your holiday weekend with us at the Sheraton Grand at Wild Horse Pass. It is our goal to provide every guest with experiences that exceed their expectations. We are very pleased to hear that you were able to enjoy many of the amenities our resort has to offer. We regret... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

A little bit of anxiety was my companion in route to a business conference this week. All of that went away when I opened the door to a beautifully appointed room here. All staff has been professional, friendly and helpful. As owner of an Assisted Living in Utah I hope to employ and train individuals like Suzie here in the... More 

Helpful?
Thank Scott H
SHeckathorne, Public Relations Manager at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, Thank you for choosing the Sheraton Grand at Wild Horse Pass during your recent visit to Phoenix. We take pride in the individuals that employ incredible service each and every day here on property. It is our sincere desire to continue exceeding your expectations. We look forward to welcoming you back to your new home away from home.... More 

Milwaukee, Wisconsin
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Amazing property with five star service and an infinite amount of space around the various family friendly outdoor pools. Enjoyed the fire pit at night with our group ~12 families. Checked out the the property by horseback with a Native American guide!!

Helpful?
Thank Take_Me_Away_SBS
SHeckathorne, Manager at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, Thank you for your feedback on your recent stay here at the Sheraton Grand at Wild Horse Pass Hotel. We are elated that you enjoyed our amenities and our beautiful pools. We hope to see you again in the near future. Warm Regards, Adventure Club Supervisor More 

Salt Lake City, Utah
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Love the hotel and the pools, location and atmosphere but.. My room wasn't ready when I checked in, wasn't ready until after 5:00pm and I did have a reservation. Very inconvenient when traveling out of state. When I finally checked in the bathroom didn't look like it had been cleaned, used soap and dirty Q-tips on the floor -ick Pool... More 

Helpful?
Thank Pamela M
SHeckathorne, Public Relations Manager at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, Thank you for electing to stay with us again this year at Sheraton Grand at Wild Horse Pass. We are happy to learn that you enjoyed our pools location and atmosphere. We regret to hear that we had some areas of opportunity relative to your experience. I have shared your feedback with the appropriate housekeeping and pool leaders.... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Grand at Wild Horse Pass is located in the Sonoran Desert on an expanse of rugged Arizona landscape where the ancient vistas, mountains, and roaming wild horses remain untouched. ... more   less 

Additional Information about Sheraton Grand at Wild Horse Pass

Address: 5594 West Wild Horse Pass Boulevard, Gila River Indian Community, Chandler, AZ 85226 (Formerly Sheraton Wild Horse Pass Resort & Spa)
Location: United States > Arizona > Central Arizona > Chandler
Price Range: $124 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand at Wild Horse Pass 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Sheraton Wild Horse Pass Hotel Chandler
Sheraton Chandler
Chandler Sheraton
Sheraton Wild Horse Pass Resort And Spa
Hotel Style:
#4 Romantic Hotel in Chandler
#6 Business Hotel in Chandler
#8 Family Hotel in Chandler
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