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Homewood Suites by Hilton Phoenix Chandler

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292 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Chicago, Illinois, United States
Reviewed August 19, 2016

I was a bit nervous since I received a call about the air conditioning being out in our room. As a result, they had to put us in two rooms since we had 6 of us and they didn't have any more two room suites left. The staff was more than accommodating putting our rooms right next to each other...

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Helpful?
Thank Shaun L
Mark M, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We are glad to hear you were happy with our service and that you enjoyed your stay. We hope to see you again when your travels bring you back to Chandler Arizona!

Chandler, United States
Reviewed August 19, 2016

Friendly staff at Homewood Suites, but the couch and chair in my "suite" had visible light and dark stains. The A/C unit in the bedroom rattled whenever cooling - only by wearing ear plugs could I sleep at night. Fire alarm notification device was hanging off the wall by its wiring.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Anthony D M
Mark M, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Valued Guest, Thank you for taking the time to review our Hotel. We are glad you experienced our friendly staff and do apologize that you were less impressed with your suite. We thank you for your feedback and will take your comments into consideration as we continually work to improve our guest experience. Please accept our sincerest apologies. We...

California Desert, California
Reviewed August 16, 2016

House hunting all staff were very friendly and helpful, great hotel.would recommend for business or pleasure. Close to freeway for travel between areas. Neighborhood quiet and ammenities are superb!!!!

Review collected in partnership with Homewood Suites by Hilton
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Thank B6456NPmaryr
Mark M, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We take great pride in providing excellent service. We are glad to hear of your positive experience and that you enjoyed your stay. We hope to see you again!

Chattanooga, Tennessee
Reviewed August 12, 2016 via mobile

I love the Hilton chain. This is the first time I've stayed a the home wood suites style. It wasn't my favorite. The layout was cramped I thought. I ll stick with Hampton inns going forward. I can say the breakfast lived up to my expectations giving me a nice choice of fresh fruit, muffins and yogurt.

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Thank kbcabc1
Mark M, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We truly appreciate your feedback and are sorry to hear Homewood Suites was not your favorite, we do hope you will continue enjoying the great service of our Hilton hotels, and maybe you will give us another try in the future. We are glad you enjoyed our...

Jersey, United Kingdom
Reviewed August 8, 2016

We’re Hilton Honors Gold, and becoming great fans of the Homewood Suites, and this stay was no exception. A lovely quiet smoking suite (#329) at the far end of the corridor above the main entrance … a bit of a walk to the elevators, but the stairs are nearby. We never heard a sound from anyone else for the entire...

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Thank The_Old_Brits
Jeff K, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Dear Valued Guest Thank you for sharing your experience at the Homewood Suites Phoenix Chandler. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue...

Tucson, United States
Reviewed July 28, 2016

Rooms and bathrooms were big! Great area for bigger families. Clean and staff was very friendly. Offers a continental breakfast with pretty good options. Miss the wafflemaker! Easy to check-in and check out.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Bryan L
Jeff K, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that you enjoyed yourself during your stay. We hope to see you again when your travels bring you back to Chandler Arizona!

Granbury, Texas
Reviewed July 18, 2016

This facility is a bit dated, smallish suites, but definitely a good value. I had done the online check in and was properly greeted upon arrival, immediately handed my keys and bottled water, and quickly up in the room relaxing.

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1Thank Tom P
Jeff K, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Tom, Thank you for taking the time to review our hotel. We appreciate your feed back and will take your comments into consideration as we continue to improve the guest experience. I am happy to hear that your check-in process was efficient and that you were able to kick up your feet and enjoy yourself while you were with us....

Detroit, Michigan
Reviewed July 13, 2016

I travel to Phoenix about 8-10 times a year and generally stay at the Hilton or Hampton near Price road. Both were booked up so I took a chance with this Homewood which has always been cheaper than the new Homewood off of Price. Its cheaper for a reason--it is a dated property and has quality and management issues. I...

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1Thank cal33dyc
Jeff K, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you for taking the time to review our hotel. I am very sorry that you were unhappy with your stay. We will take your comments into consideration as we continually work to improve our guest experience. We hope o have a chance to better serve you when your travels bring you back to Chandler Arizona.

A TripAdvisor Member
1 review
Reviewed July 13, 2016 via mobile

Stone Age wifi. If your work depends on reliable network, stay elsewhere. 600ms ping to Google with 50% packet loss. Doubting they've invested a penny in their network infrastructure here since the 90s. Can't wait to get out of this place and back to civilization.

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Thank A TripAdvisor Member
Jeff K, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you for taking the time to review or Hotel. I am sorry that you were unhappy with your stay. We will take your commetns into consideration as we continually work to improve our guest experience. Please accept our sincerest apologies. We hope to have a chance to better serve you when your travels bring you back to Chandler.

Bloomington, Minnesota
Reviewed July 11, 2016

Our family consisting of 24 people were staying at Homewood Suites in Chandler, AZ for a funeral. The staff repeatedly did kind and thoughtful things to make our stay as enjoyable as possible. We honestly felt at home there. I highly recommend them.

Review collected in partnership with Homewood Suites by Hilton
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Thank Maureen200446
Jeff K, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review

Thank you for taking the time to review our Hotel. I am happy to hear that you and your family enjoyed your time with us here at the Homewood Suites. I am glad that the staff was able to make the difference for you folks. We hope your next trip is under better circumstances and we hope to see you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Breakfast included
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover a home away from home at Homewood Suites by Hilton® Phoenix/Chandler hotel. Stay a while in a spacious suite and enjoy the freedom to continue your daily routines with a large, separate living area, fully equipped kitchen and two flat screen TVs. Start your day with a boost and savor a complimentary full hot breakfast or enjoy complimentary evening dinner and drinks*, Monday through Thursday. Keep active in this Chandler hotel’s fitness center, pool and basketball court situated just steps from the hotel. Enjoy a carefree stay with pet friendly accommodations and an onsite convenience store. Stay connected with complimentary high-speed internet access available throughout the hotel and stay in touch with work or home in the business center. Host a meeting for up to 12 people in the professional boardroom and relax while our dedicated events team takes care of the details. ... more   less 

Additional Information about Homewood Suites by Hilton Phoenix Chandler

Address: 7373 W Detroit St, Chandler, AZ 85226-2411
Location: United States > Arizona > Central Arizona > Chandler
Price Range: $93 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Phoenix Chandler 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Phoenix Chandler Hotel Chandler
Hilton Chandler
Homewood Chandler
Homewood Suites Chandler
Homewood Suites Phoenix Chandler
Chandler Homewood Suites
Chandler Hilton
Hotel Style:
#7 Family Hotel in Chandler
#8 Business Hotel in Chandler
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton Phoenix Chandler staff and other travelers.
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Questions? Get answers from Homewood Suites by Hilton Phoenix Chandler staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“My room was disgusting”
E856NHjuliel, Nov 23, 2016 | Read review
“All rooms appear to be very good”
jerryp141, Nov 17, 2016 | Read review
“Do not stay on the first floor. People coming in all night made a lot of noise.”
RStringerSr, Oct 2, 2016 | Read review
“Smoking rooms smell terrible, even as a smoker I will avoid one”
tomp316, Jul 18, 2016 | Read review
“Avoid the 3rd floor entirely”
cal33dyc, Jul 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question