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All reviewsfront deskany requestswalking distancegreat free breakfastthe sofa bedroom layoutdirectly across the streetchandler fashion centerhigh schoolmaintenance staffyogurthuge mallair conditionerawesome staffbreakfast bargreat place to stayextended stay
In town for our cousin’s graduation wedding. Our reservation specified 5 people (two adults, 3 children...although in reality they are 3 tweens) staying in the room. As well as our reservation was for a two queen bed plus a sofa bed suite so it’s pretty...More
Thank Nina Tuyet L
Response from Daniel P, Front Office Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded 4 days ago
As a valued guest, we see that there is room for improvement based on your feedback. We noticed that there were several missed opportunities. First off would like to apologize for the room configuration not meeting your needs. We will be experiencing a full renovation...More
Booked a room for 4 nights at what I thought was a good rate ($116.00 per night). Four nights at that rate is $464.00 plus tax. When I checked out they handed me a statement with a total of $518.
When I checked my credit...More
Thank Chris O
Response from Daniel P, Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded 3 weeks ago
As a valued guest, we see that there is room for improvement based on your feedback. We have shared this feedback with the hotel team so ensure these problems are corrected moving forward. Please accept our apology for not meeting your expectations during your stay....More
I have stayed at Springhill Chandler several times. The staff at Springhill is great and have always made me feel welcome. It starts with the Sales Director Amanda who is always accommodating to my changing needs. To Catherine at the front desk who always greets...More
Situated on Chandler boulevard right opposite the shopping mall the location is ideal. Walk across the road to bars and restaurants. Ideally situated just off the motorway too.
Accommodation is spacious bi basic. Gym too is basic.
But for a few days on my own...More
Response from Daniel P, Front Office Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded February 2, 2018
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at SpringHill Suites Phoenix Chandler/Fashion Center.
It is always encouraging to hear positive feedback, particularly when it comes from those who...More
I've been staying at this Springhill for a couple of days a year for a couple of years now. The location is great for my business needs and is near a lot of highways if you need to go further afield than I do. The...More
Response from Daniel P, Front Office Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded January 22, 2018
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate...More