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SpringHill Suites Phoenix Chandler/Fashion Center

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Traveler (30)
Room & Suite (97)
Dining (6)
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Overview
  • Excellent43%
  • Very good29%
  • Average18%
  • Poor4%
  • Terrible6%
Travelers talk about
“front desk”(27 reviews)
“any requests”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Additional information
Offers from SpringHill Suites Phoenix Chandler/Fashion Center
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (194)
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193 results
Traveler rating
80
56
35
9
13
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LanguageEnglish
80
56
35
9
13
Show reviews that mention
All reviewsfront deskany requestswalking distancegreat free breakfastthe sofa bedroom layoutdirectly across the streetchandler fashion centerhigh schoolmaintenance staffyogurthuge mallair conditionerawesome staffbreakfast bargreat place to stayextended stay
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1 - 5 of 193 reviews
Reviewed 5 days ago via mobile

In town for our cousin’s graduation wedding. Our reservation specified 5 people (two adults, 3 children...although in reality they are 3 tweens) staying in the room. As well as our reservation was for a two queen bed plus a sofa bed suite so it’s pretty...More

Thank Nina Tuyet L
Response from Daniel P, Front Office Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded 4 days ago

As a valued guest, we see that there is room for improvement based on your feedback. We noticed that there were several missed opportunities. First off would like to apologize for the room configuration not meeting your needs. We will be experiencing a full renovation...More

Reviewed 4 weeks ago

Booked a room for 4 nights at what I thought was a good rate ($116.00 per night). Four nights at that rate is $464.00 plus tax. When I checked out they handed me a statement with a total of $518. When I checked my credit...More

Thank Chris O
Response from Daniel P, Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded 3 weeks ago

As a valued guest, we see that there is room for improvement based on your feedback. We have shared this feedback with the hotel team so ensure these problems are corrected moving forward. Please accept our apology for not meeting your expectations during your stay....More

Reviewed March 21, 2018 via mobile

I have stayed at Springhill Chandler several times. The staff at Springhill is great and have always made me feel welcome. It starts with the Sales Director Amanda who is always accommodating to my changing needs. To Catherine at the front desk who always greets...More

Thank Patrick G
Reviewed January 22, 2018 via mobile

Situated on Chandler boulevard right opposite the shopping mall the location is ideal. Walk across the road to bars and restaurants. Ideally situated just off the motorway too. Accommodation is spacious bi basic. Gym too is basic. But for a few days on my own...More

Thank Shaun_Ire
Response from Daniel P, Front Office Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded February 2, 2018

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at SpringHill Suites Phoenix Chandler/Fashion Center. It is always encouraging to hear positive feedback, particularly when it comes from those who...More

Reviewed January 18, 2018

I've been staying at this Springhill for a couple of days a year for a couple of years now. The location is great for my business needs and is near a lot of highways if you need to go further afield than I do. The...More

Thank jgreene
Response from Daniel P, Front Office Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded January 22, 2018

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
$83 - $142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Chandler
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$83 - $142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Chandler
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (30)
Room & Suite (97)
Dining (6)
Pool & Beach (6)
Amenities (11)
Business Center & Event Rooms (1)
Questions & Answers
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2calgrads
December 4, 2015|
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Response from George C | Reviewed this property |
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Room Tips
"I always avoid first floor, but have never had a bad room or bad experience"
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"Upper floors may not have the damp carpet issue."
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"If possible choose a room away from the elevator and on the top floor."
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"Check to make sure your bedding has been changed."
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