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Boulders Resort & Spa Scottsdale, Curio Collection by Hilton

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34631 N. Tom Darlington Drive, Carefree, AZ 85262
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1651)
Room & Suite (451)
Dining (122)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Boulders Resort & Spa Scottsdale, Curio Collection by Hilton
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 3 hotels in Carefree
Location
Cleanliness
Service
Value
Travelers' Choice
Daily Mandatory Charge will be added to the room rate and includes: Basic guest internet access: fitness classes and spa access: club storage: self-parking: on property shuttle. This charge includes an $11.51 gratuity for bell service, resort drivers and concierge. When you drive through the Sonoran Desert on your way to Boulders Resort & Spa Scottsdale, Curio Collection by Hilton, you'll know you're in a special place. The rock formations and desert landscape offer not only scenic vistas, but places to play in and explore during your stay. This hotel north of Scottsdale, Arizona, features adobe buildings that blend with the background, as well as superb service and luxurious amenities. Rooms offer modern amenities, such as WiFi, HDTVs, wood-burning fireplaces, patios or balconies, and Southwestern accents. One-, two- and three-bedroom Villas and Haciendas are ideal for company groups and families, with fully equipped kitchens, and laundry rooms with washers and dryers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Hiking
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Happy hour
Outdoor dining area
Wine / champagne
Poolside bar
Tennis court
Evening entertainment
Patio
Table tennis
Walking tours
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Telephone
Iron
Laptop safe
Tile / marble floor
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
3211Reviews48Q+A100Room tips
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Popular mentions
Darren W wrote a review Jan 21
San Francisco, California10 contributions32 helpful votes
So without question, Boulders is an exceptional property. The setting and grounds are fantastic, and the golf is mostly good (more below). But, Hilton's customer service is so terrible that it would keep us from returning until and unless they fix it. Be forewarned. Room: 5 stars. We got a three bedroom hacienda, and it was spectacular. Bigger than my house with three beautiful bedrooms, full Viking equipped kitchen, two dining rooms, and three fireplaces: one living room, one main bedroom and one outside on the back deck (almost worth it alone). All comfortable beds, plenty of towels and kitchen equipped for cooking at home if you like (note: no room service to the Haciendas at least in Jan 2022). Nothing wrong with this room. Beautiful views. Quiet and peaceful. Customer Service: 0 stars. If I coukd give -5 stars I would. Two buddies and I signed up for the golf package three months ago only to arrive straight at the course to be told we were not on a "stay and play" package by the golr pro shop. The golf Customer Experience, btw, is 5 stars, they clearly have seen this snafu before and took it in stride. We got to reception and that's where the struggle started. You'd think after committing to 9k for 4 nights their response would (and should) be "how can we make this right for you?" Not a chance. Instead they treated us like our COVID make were a part of an armed robbery. Maybe it's COVID and they can't get good help that stays or these are temps but, all the first two employees did was tell us we were wrong and that we did not book a package and there was nothing they could do? Really? The room was the same room and we already dutifully booked tee times so all they needed to do was apologize and change a code. 30 mins later with two different inept managers stepping in, also trying to tell us we were wrong and nothing could be done, it appears Hilton thought we were trying to get away with something. We would not have come but for the stay and play as the only purpose for the trip was golf. I need to underscore they the lack of positive "customer is always right attitude" is somewhat astounding (though sadly common in the post covid hospitality space). She demanded to know the name of the employee who confirmed the goof package three months ago? Unbelievable. Sure we had no reason to distrust the telephone employee because the Boulders is a nice place. Once we made it clear we would pay any difference in charge, then the $2000 increase suddenly make all their reluctance go away. Did anybody tell us the 2k upgrade might be more expensive than the stay and play? Nope. Never came up as the Hilton staff had no idea what greens fees were. The level of denial and confrontation was so bad that the CS would definitely keep us from coming back. One isolated incident you say? No. Sorry. We were provided a $75 late check out option when we made the reservation. When we asked the Hilton people about it the day before checkout, we were told complimentary one hour, 200 for 2 pm and 400 for 4 pm. Come on. The room was clearly not occupied and they easily could accommodate us but instead denied the existence of the coupon we were given. If you don't believe me check the other reviews. If they mention bad customer experience then you'll know. Grill: 2 stars. While some of the food is decent the service here is undeniably slow and uneven. If you're trying to make a tee time at a golf course grill, then they SHOULD know how to get your order in/out and checked out fast. It was news to these people,however, and we had to cancel a tee time because they couldn't render a couple of burgers and wings in less than an hour when only two other tables were in the house. Not good. Golf: 3.5/5 stars. South Course is beautiful and quite scenic. North Course less so, but still nice. This is my second trip to these courses. Plenty of differing tee boxes for different levels (though expect those visor wearing dudes from Sometown USA to be playing the wrong freaking tees for their abilities). Bev carts staff 5 /5 stars. Except they need to stock coffee in the am when it's mid 40s and never did. But the greens themselves suck. And I mean suck. They are terrible even for your local muni, let alone a course that's trying to get you for $400 a round. The starters noted it and blamed on the visor "d bags" who don't repair their ballmarks, but the grounds crew needs to do a whole lot better. It's just NOT worth it. Pace of play is atrocious and that's because the quality of golfer and member who play here is not appropriate to the tee boxes played and the starters don't do anything to encourage the right boxes. Officially supposed to be a 4 hour round but starter readily admitted it's 5 and 6 hours. We were over MLK long weekend and it was at least 5 until the following Tuesday and then closer to 4.5. Bottom line: Boulders, you could have been a contendah. But you got knocked down for the count by your own crappy customer service, uneven restaurant options and sub par greens conditions and pace of play. Overall 3 to 3.5 stars/5.
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Date of stay: January 2022Trip type: Traveled with friends
1 Helpful vote
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Mike71553 wrote a review May 2021
Sharon, Massachusetts587 contributions107 helpful votes
Hotel's Favorite
Originally I wrote this under the Boulders Spa listing but this listing is more to the point. This was our first time at this property of the Hilton Chain. Staff was excellent and attentive. Check in was quick and friendly. We arrived around 5:30PM (Check in 4 or later) Staff brought us to our “Casita” via special golf carts with luggage compartments in back. There is a $35 resort fee per day which is to cover amenities and gratuities. I did give an extra $5 to the driver as he was extra nice and besides carrying our heavy suitcase up a flight of stairs and into the unit, showed us around and explained everything in the room and including the self locking balcony slider doors. (Later we accidentally locked ourselves out on the balcony and were able to text the main desk to have someone rescue us). The room we had was extra large as it was an upgraded casita from the standard ones. ( I recommend you reserve using the Hilton App as there are much better choices for rooms and when you are a member you can choose upgrades for extra $$ and sometimes get lots of perks for no extra $) App prices are the same or lower than major booking sites. We had the experience of eating dinner at “THE GRILL” restaurant which requires the shuttle to bring you there (Plenty of shuttles are available all day) Apparently they were short handed at dinner and service a bit slow and not up to Hilton standards that evening. The next 2 mornings we again ate at “The Grill” for breakfast and were treated to excellent service and great food at typical hotel restaurant prices ( All a la carte) There are more than 1 pool and the main pool behind the lodge was well serviced with towels etc (handicapped swing is available) there also is an attendant making continuous rounds for drinks / food that can be added to your room tab. Unfortunately we only had 2 days visit and the place has 2 golf courses (one for members only) but we did get to experience 2 great sunrises and see plenty of local wildlife early in the morning (rabbits, Quayles, etc)
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Boulders Scottsdale, Marketing at Boulders Resort & Spa Scottsdale, Curio Collection by Hilton
Responded Jun 7, 2021
Thank you for taking the time to provide us with your feedback, twice! We appreciate your specific feedback and will share it with the appropriate departments. We look forward to your return to enjoy your next AZ sunrise.
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susiesapardanis wrote a review Jan 18
1 contribution
Did not provide professional customer service and hotel mistake completely changed dynamics for my guests. Hotel manager tried to downgrade and this was a reservation I made two months ago. Broken doors, broken cabinets, requested cot and tooth brush and it never arrived. Made reservations at the grill two months ago and was told day off the grill was closed. It was one bad experience after another.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: January 2022
Value
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Response from Boulders Scottsdale, Marketing at Boulders Resort & Spa Scottsdale, Curio Collection by Hilton
Responded 5 days ago
Thank you for taking the time to share your feedback with us. We're sorry to hear that we fell short of your expectations. With the many changes due the existing situation we recommend contacting the hotel for the most updated details.
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Nicole M wrote a review Jan 16
Baltimore, Maryland1 contribution
+1
We booked our stay back in September of 2021 and upon seeing some of the more recent negative reviews I was a little nervous about our upcoming trip. I reached out to the concierge via email and voiced my concerns, mostly about the complaints that people could not get a golf cart when they needed it because I am 5 months pregnant and we are here on a babymoon. I was nervous about possibly having to walk too far at the resort. I received a response promptly from the hotel manager, David who assured us that we would have everything we needed. We have only been here two days so far and we are so impressed with the staff, the resort and our experience in general. I can’t wrap my head around the negative reviews. From the moment we arrived we were greeted politely by the guard at the front gate who was able to quickly explain how to get to the lodge and how parking worked. When we arrived at the lodge the valet and shuttle team out front greeted us immediately, were incredibly friendly and explained that we could leave our car and things while we checked in and would then be escorted to the parking lot and our room. At the front desk, David greeted us personally and had already pre-assigned us to a room in a primary location with a very short walk to the parking lot and lodge/main pool. He asked if we’d prefer this location or a better view. We opted for the closer room and the view is still beautiful. We went back outside and we were immediately escorted to a parking lot where the valet loaded our bags onto his golf cart and took us to the front door of our casita. He explained how everything in the room worked, showed us the fireplace, adjusted the thermostat for us and ensured we had everything we needed before leaving us. Everyone we’ve encountered since has been SO friendly and so helpful. We have sent in a few requests to the staff via the Hilton app for logs for our fireplace which we are thoroughly enjoying and we have gotten an immediate response every time and logs delivered in under five minutes. We also had a great experience today at the pool. The service and food was excellent. This has already been such a relaxing and wonderful stay for our last trip before we become parents. I cannot thank David and his team enough for treating us so wonderfully. The resort itself is beautiful as are the rooms which look just like the pictures on the site. I am looking forward to the rest of our stay and I encourage anyone considering a stay here to go ahead and book it. The surrounding area is also nice and convenient - we were able to place a quick drive up order at target for some snacks and other things we needed. Love this place, we will be back!
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Boulders Scottsdale, Marketing at Boulders Resort & Spa Scottsdale, Curio Collection by Hilton
Responded 5 days ago
WOW, it's lovely to hear about your wonderful experience. Thank you for time the time to share it with us. We're glad to hear that you enjoyed your babymoon with us. We'll thank David and our bell team for taking such good care of you. Congratulations on your pregnancy. We look forward to your return!
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haykevinr wrote a review Jan 16
Tucson, Arizona1 contribution
After trying to vacation in Mexico and the issues with travel we decided to vacation local. This was our first time staying at The Boulders and we were extremely pleased with our choice. The resort was wonderful the food at all venues was very good . The golf courses were In excellent condition. We will definitely return for another stay
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: January 2022
Value
Location
Cleanliness
Service
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Response from Boulders Scottsdale, Marketing at Boulders Resort & Spa Scottsdale, Curio Collection by Hilton
Responded 5 days ago
Thank you for taking the time to share your wonderful feedback. We appreciate it and are glad to hear that you enjoyed your first stay with us. Please come back again soon!
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PRICE RANGE
$194 - $630 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the boulders, a waldorf astoria hotel carefree, the waldorf astoria collection carefree, the boulders resort and golden door spa, boulder arizona, boulders resort, the boulders resort luxury
LOCATION
United StatesArizonaCentral ArizonaCarefree
NUMBER OF ROOMS
219
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Frequently Asked Questions about Boulders Resort & Spa Scottsdale, Curio Collection by Hilton
Which popular attractions are close to Boulders Resort & Spa Scottsdale, Curio Collection by Hilton?
Nearby attractions include Watson's Hat Shop (1.8 miles), Trailhead Ranch (2.8 miles), and Carefree Desert Gardens (1.5 miles).
What are some of the property amenities at Boulders Resort & Spa Scottsdale, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Boulders Resort & Spa Scottsdale, Curio Collection by Hilton?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Boulders Resort & Spa Scottsdale, Curio Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Boulders Resort & Spa Scottsdale, Curio Collection by Hilton?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Boulders Resort & Spa Scottsdale, Curio Collection by Hilton?
Conveniently located restaurants include Grotto Cafe, English Rose Tea Room, and Tonto Bar & Grill.
Are there opportunities to exercise at Boulders Resort & Spa Scottsdale, Curio Collection by Hilton?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Boulders Resort & Spa Scottsdale, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Boulders Resort & Spa Scottsdale, Curio Collection by Hilton have any great views?
Yes, guests often enjoy the mountain view available here.
Is Boulders Resort & Spa Scottsdale, Curio Collection by Hilton accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.