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I recently stayed at the San Ramon with my 3 kids on a combined business/leisure trip. Tamara was an awesome hostess. We were a little late getting to town and she literally stood out on the hotel entrance to guide me to their location. The...More
check in fast, no staff at hotel after 4pm until next day, room was clean, exposed heater wires in bathroom (kids ?) bottom line place was clean and cute, but a little noisey dosnt cover it, rooms 4 and 5 right on street next to...More
Response from HotelSanRamon, Manager at Hotel San RamonResponded August 10, 2010
We take our satisfaction from ensuring our guests' comfort and positive experience with us, and I offered a heartfelt apology to this guest via email as soon as I saw the review.
Weekends in Bisbee are lively, and this is clearly stated in our policy...More
I have never had such phenominal service from any other hotel, Tamara was amazing. The rooms were quaint and it felt like a home away from home. My husband and I traveled with 2 small children and she went out of her way to make...More
I don't think I could have found another place in Bisbee to compare to the experience we had at Hotel San Ramon. The room was extremely comfortable, clean, and well maintained. The hotel staff was very friendly and even offered a personal phone number just...More
I had a confirmed reservation, but when I arrived, the hotel was closed and the outside covered with scaffolding to allow a repaint.
The local tourist office managed to make contact with a representative of the hotel, who to be fair, located an alternative hotel...More
1 Thank clive1258
Response from HotelSanRamon, Manager at Hotel San RamonResponded July 6, 2010
There must have been some misunderstanding here. I was a bit surprised myself by my not having access to my lobby because of the scaffolding and was in the process of getting this resolved at the time the guests arrived. The reason I offered to...More