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Copper City Inn

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99 Main St P.O. Box 1313, Bisbee, AZ 85603-9901
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Traveler (77)
Room & Suite (33)
Dining (2)
Certificate of Excellence

About

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Certificate of Excellence
Located on the quiet end of the Bisbee historic district, and steps away from restaurants, shopping, and museums, the three rooms of the Inn are safely accessed via digital codes. Distinctly differently decorated rooms-Art Deco, Mission, European-each have one premium queen bed, excellent reading light, desks, chairs, refrigerators. Large in-room bathrooms have hair dryers magnifying mirrors, quality body care products, and thick fluffy towels. Each room has a large balcony overlooking the canyon and street scene. There is free wireless access, flat screen TV with DVD, complimentary bottles of wine and filtered water, organic coffee, real cream, and off street parking directly in front of the Inn.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free internet
Wifi
Internet
Free breakfast
Non-smoking hotel
Room features
Air conditioning
Private balcony
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Quaint
Hotel links
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293Reviews1Q+A79Room tips
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Popular mentions
Copper City Inn is the best of Bisbee. The rooms are perfectly kept and you can't be closer to the "action" of downtown Bisbee. Convenient in every way. The prices are reasonable. If you can get the Warren Suite do it. The other two are great but the Warren is fabulous. Leighton Rockafellow
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Despite the designation on TripAdvisor, Copper City Inn is not a Bed & Breakfast. Formerly, based on my brief interaction with Fred Miller, the innkeeper, breakfast vouchers for the High Desert Market & Cafe up the hill from the Inn were given to guests to use to get a continental breakfast as guests of the Copper City Inn. This is no longer the case. Unfortunately I made the reservation for this Inn based on its TripAdvisor designation. Upon my arrival to the room I called Fred Miller the proprietor of the Copper City Inn to inquire about the breakfast vouchers. "Oh, we don't do that anymore," I was told. "The place raised its prices so we just stopped doing it." I said, "but this is a Bed & Breakfast is it not?" "Sir," Fred said will cold condescension, "this is an INN, not a BED & BREAKFAST." His tone kept me from pursuing the matter any further other than to say that I wished he wouldn't be as defensive about a designation given to his property by a trusted travel authority. I said, "That's a disappointment." To which Fred responded, "I'll refund your money and you can go find somewhere else to stay." That is not the answer. In fact when I relayed the story later to the staff of the High Desert Market & Cafe, with whom Copper City Inn was formerly partner, they agreed with me. It's not the answer given by a genuinely compassionate and hospitable person. High Desert Market & Cafe for the record had no idea why Copper City Inn guests stopped coming to get breakfast there. They assumed Fred had moved. But they said they would get to the bottom of what ended the partnership. In reply to Fred's refund offer, I told him that this option was not reasonable as I had just driven over 7 hours, was exhausted, and knew absolutely nothing about Bisbee. The sun was just about down and I had neither the time nor wherewithal to head out to find alternate housing for the night. I answered, well I guess there is nothing to be done; I wished him a good night and hung up. I cannot comment on Fred Miller based on anything other than this short telephone exchange, but I have found you can tell a lot about a business by how they handle complaints and disappointment. Based on my conversation with him, I cannot recommend him as someone who will see to your needs while you are in Bisbee. The facilities are very nice. Everything is self check-in, more like an Air BnB, or Air non-BnB as the case may be, so if you are looking for a place with an on-site manager who will engage in small talk and ask you about your day, this is not the place. It would seem that Fred Miller doesn't even enjoy getting phone calls from his guests. I'm sure Fred with respond to this review very defensively as he did on the phone and dismiss my views and feelings as invalid. He will cite that there is nothing on the website saying there is breakfast included (it is stated on the business cards on the desk in your room) and that it is beyond his control what TripAdvisor says about him (it is not). There are recent reviews that cite the free continental breakfast and as I have already written, the property is designated as a Bed & Breakfast, not as a Hotel or Specialty Housing. There is no TripAdvisor lodging category for "Inn" as far as I know. I have a right to my feelings, and Fred Miller made me feel completely unwelcome and without value. Rather than offer a full refund, why not offer a partial refund of $8 to cover breakfast? Compromise and compassion are the soul of hospitality; Fred Miller possesses no facility with either of these virtues.
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Response from fmiller100, Owner at Copper City Inn
Responded 4 days ago
I certainly could have been more gracious with this guest, I agree. Should I have refunded $4 because he expected a breakfast voucher, no. Our guests book on our own website not any 3rd party site. Consequently any guest that books with us is responsible to read what our policies are; what we offer, cancellation terms, cost of rental, etc. And relying on any information on any 3rd party site is not wise because it may be wrong, inaccurate, or not up to date and sometimes reviews of places have inaccurate information. We are very clear on our website, we are not a bed and breakfast, we do not live on premises, and there is no one to greet guests. We offer our guests autonomy, cleanliness, convenience, and clear policies; something we look for ourselves when we travel. I've been in the hospitality (restaurants/inns) business for more than 40 years. Do I have off days? Yes. Have I dealt with cranky customers expecting more than they what they are paying for? Yes. Have I dealt with people that do not accept personal responsibility for understand their booking arrangements? Most def! Are there people frequenting places I have worked or owned that have been unhappy when they entered, unhappy when they are there, unhappy when they leave? Yes. I suggest reading the other 293 TA reviews reviews (243 excellent, 40 good, 10 fair, 2 poor) and decide for yourself. But please, if you book, read policies on coppercityinn.com)
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We stayed in the Mary Jane Coulter room and everything was first class. Each room has it's own parking space which is a big plus in the downtown area. We liked the Brita water filter pitcher in the refridgerator so much we bought one for ourselves when we got home.
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Response from fmiller100, Owner at Copper City Inn
Responded 3 weeks ago
Glad you enjoyed your stay.
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My husband and I stayed in the Louie de Bisbee room this past Saturday and we had a wonderful stay. The room was very clean. The bed was comfortable and we loved the balcony. The area is not noisy yet close to shopping and restaurants . Liked the amenities and the owner even provided a bottle of wine. I would definitely recommend!
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Response from Fred M, Owner at Copper City Inn
Responded 4 weeks ago
Thank you for your review. We hope you will return.
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Found a warm Arizona evening and some live music listings. It was an easy 2 hour drive from Tucson. Had a wonderful dinner and stayed the night at Copper City Inn. It was very easy to make reservations and arrangements. They have a Tesla charger! The room itself was absolutely lovely. We stayed in the Warren suite, greeted by a bottle of great regional wine! Super clean, super comfortable bed, view of mainstream. Free charge up for the drive home! Will definitely stay there next time, and soon I hope.
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Response from Fred M, Owner at Copper City Inn
Responded 4 weeks ago
Sounds as if you got your personal batteries recharged too! Thanks for staying with us.
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LOCATION
United StatesArizonaBisbee
NUMBER OF ROOMS
3
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Frequently Asked Questions about Copper City Inn
Which popular attractions are close to Copper City Inn?
Nearby attractions include Bisbee Mining & Historical Museum (0.2 miles), The Bisbee Seance Room (0.3 miles), and PanTerra Gallery (0.1 miles).
What are some of the property amenities at Copper City Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Copper City Inn?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Copper City Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Copper City Inn?
Yes, free parking is available to guests.
What are some restaurants close to Copper City Inn?
Conveniently located restaurants include Cafe Cornucopia, Cafe Roka, and Thuy's Noodle Shop.
Is Copper City Inn located near the city center?
Yes, it is 0.2 miles away from the center of Bisbee.
Are there any historical sites close to Copper City Inn?
Many travelers enjoy visiting Warren Ballpark (3.1 miles).