Really neat place. Definitely in need of repair and general love but that's the charm. Restaurant seemed like a half done afterthought. Potential is there, just not executed quite yet. Covid is the main concern. Other guests were quite comfortable not wearing masks and sanitation was none existant. The folks smoking weed on the deck had reason for not wearing a mask I suppose. Oh and the guest that already had covid but said he could not wear a mask was a treat.
Not a wide choice of hotels here and this one at $120 last night for a Queen room plain, no view, nothing great. It's an old town and all the hotels are old. Historic. Still. Supposed to include breakfast. Didnt. We had to ask. Restaurant probably due to recent opening after Covid shutdown wasnt fully up yet or busy. No soap or shampoo in the room. Half roll of TP no extra. No place to put your luggage except on the floor. Bo coffee in the room or anywhere on the premises, you had to go down the street to the coffee shop next to the Copper Queen Hotel. In thus hotel room, little tiny spaces to put anything else you had, and those tiny spaces were taken up with decorating items we didnt need even in the room taking up the tiny places we did have open to our use. Bed and room clean. The rest of the place, unimpressive. Saloon Bar open. Thats where you checked in and got your keys. Good luck checking out, no instructions and the Saloon is closed. There is no desk. Restaurant onsite open 11am-7pm. There was an outside deck overlooking the street for smokers, with a good breeze that we enjoyed with our own wine. With hardly any visitors we were not interrupted by smokers. Another place in the back was larger but with four concrete walls, there was no breeze and it wasn't a good place to be. I will not stay ever here again. Go to Sierra Vista and get a wider choice. It's not just because it's a historic hotel either. It's just lacking in all ways. Ypu can hete your neighbors talking normally, and I think only one other couple were here on Monday night (Memorial Day). If you here in summer, no air conditioning or fans. Dont stay here.…
My wife and I, both senior citizens, had to cancel our trip to Arizona due to the Caronavirus. In light of everything that is going on with the caronavirus we were shocked to find out the Bisbee Grand Hotel charged us a $25 cancellation fee. I called several times, and emailed once, asking if I could speak with a manager or owner of the hotel. My requests have fallen on deaf ears since I can't get anyone of authority to come on the phone. We cancelled our flights, our car, and reservations at six hotels, and the Bisbee Grand Hotel is the only one to charge a cancellation fee. AREN'T THEY SPECIAL!. I don't know how anyone could support a cold-hearted business like the Bisbee Grand Hotel.
Great old building. The place is dirty. The room was tiny. The pool table in the restaurant has dust going back years. There is no hair dryer in the room. There is basically no manager on the property. The bar and restaurant staff had to do double duty. They seem to work hard. I finally found someone behind the bar. She was a bit rude. I finally got a hair dryer. Breakfast was very good but we questioned how cleanliness of the kitchen! Also, the room was very hot. I did not sleep well. It could be a grand place. It needs paint, soap and new furniture. I would pass until they make improvements.
Staff was friendly and helpful. Odd setup as you have to check in at the bar/restaurant nearby, and then walk a bit up the street to the entrance to where the rooms are.Rooms and bathrooms were clean, but dated. Pillows were awful, but I am picky. Includes breakfast downstairs in the bar/restaurant which was convenient.