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Comfort Inn

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Comfort Inn
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204 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Mesa, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 4, 2015

The first thing I noticed, when I started checking out the motels in Benson, was how often train noise was mentioned. I looked at a map and saw why-- Benson was built right alongside the tracks. I looked for a motel outside of town and found the Comfort Inn. It's about a mile west of town, at the junction fo... More 

Helpful?
Thank Greg D
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

Greg D. Thank you for your feedback regarding your recent stay at Benson Comfort Inn. Your comments are very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon. More 

Las Vegas, Nevada, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 4, 2015

My boyfriend and I stayed at this hotel for two nights and everything was fine. Breakfast was decent. Rooms were clean and beds were comfy. Staff was nice and the free wifi was average. Although this has nothing to do with the hotel itself and they couldn't do anything to prevent it, we were threatened at our cars by other... More 

Helpful?
Thank T_crayy
Dean P, Public Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback regarding your recent stay at the Benson Comfort Inn. We very much appreciate and value your feedback and will share it with our team. Our staff will walk the property a few times a during their shift and we are constantly watching the security camera for any suspicious activity. We offered to contact Law Enforcement... More 

Phoenix
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 18, 2015 via mobile

Spent two nights in he area, and enjoyed the hospitality of the Comfort Inn Benson, AZ. The bed, linens, and pillows welcomed a weary soul and all dreams were sweet. The morning breakfast included hot and cold items and was nicely presented. My favorite lodging in Benson and cost efficient as well.

Helpful?
Thank pflepsep
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your positive experience regarding your recent stay at Comfort Inn. We are happy you enjoyed your stay. More 

Orange County,Ca
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 16, 2015

I loved the décor and cleanliness of the hotel. we had booked one room with 2 queen beds and were not allowed to get a roll away bed because they said it was a hazard. Therefore, we had to get pay to get another room...this room was beautiful but had a horrendous odor. We had no time to complain since... More 

Helpful?
Thank CCSOrangeCounty_Ca
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

Thank your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the unpleasant smell reported in your room. As for your special request unfortunately when booking though a third-party website we do not receive contact information for the intended guest. More 

Hemet, California
1 review
5 of 5 stars Reviewed June 15, 2015

We stayed there for two days and we were very happy we picked it over the other inns in Benson. Everything was very clean and comfortable. The breakfast was the best we've ever had at a motel of hotel.The staff was all very helpful and friendly. We will differently stay there again when in the area. Thank you all for... More 

Helpful?
Thank John R
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback regarding your recent stay at the Benson Comfort Inn. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve. More 

Farmington, New Mexico
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 27, 2015

We have stayed here each time we visit family, in this area, for the last 5 years. The staff are very accommodating. The breakfast is good. The pool area is always clean and the pool is heated for those cool mornings.

Helpful?
Thank Teetermarie
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback regarding your recent stay at the Benson Comfort Inn. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It... More 

Scottsdale, Arizona
1 review
2 of 5 stars Reviewed May 19, 2015

Booked a hotel on a Friday evening for that following Monday, but had to cancel early Monday morning due to change of plans. The bank account showed a refunded amount, then later recharged it. I called to see what had caused this and how to resolve it. The woman who answered was instantly irritated and snapped back that I had... More 

Helpful?
Thank John B
Dean P, General Manager at Comfort Inn, responded to this review

I am sorry you had credit card issues with the Third Party booking site you used for your reservation that you canceled. This hotel is not responsible for any charges that occurred on your credit card. A recording of the phone call you are claiming on this review shows that the Employee that was trying to assist you handled this... More 

Claremont, New Hampshire
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 24, 2015

We stayed here on the way out of Tucson and found it to be a great stop. The front desk lady greeted us warmly and was very pleasant as she chatted during our check in. After seeing other reviews about highway noise, we simply asked for a room on the back side and it was very quiet and peaceful. The... More 

Helpful?
1 Thank zicheryzachery1
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

We are happy you enjoyed your stay with us and we look forward to having you as our guests again soon. More 

Charlotte, NC
Level Contributor
128 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed April 22, 2015

It seems to be a hit or miss deal with Choice Hotels. We have stayed in some questionable ones but we have never stayed in a better managed Comfort Inn than this one in Benson. Grounds were clean and well maintained, personnel were pleasant and helpful, the room was clean, quiet and well appointed with NO signs of wear, The... More 

Helpful?
1 Thank gramps-nanna
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback, we are happy you enjoyed your stay and hope you will return soon as our guest. More 

Albuquerque, New Mexico
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 10, 2015

We have visited this Comfort Inn three times and plan to use the location for traveling West. Rooms are clean, beds are comfortable and the staff is friendly and accommodating. The windows open so we had fresh air all night. The bedding can be purchased so we brought two new pillows home.

Helpful?
Thank Sharonnm2014
Dean P, Guest Relations Manager at Comfort Inn, responded to this review

We are happy that you continue to stay as our guests and you are always enjoying your stays. On behalf of the staff we look forward to seeing you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Located 10 minutes from Kartchner Caverns State Park at the junction of Interstate 10, State Route 90, and 1 mile from State Route 80, we are central to Tucson, Tombstone, Bisbee, and Sierra Vista / Fort Huachuca. ... more   less 

Additional Information about Comfort Inn

Address: 630 S Village Loop, Benson, AZ 85602-6762
Location: United States > Arizona > Benson
Price Range: $88 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 63
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Also Known As:
Desert Rose Hotel Benson
Benson Holiday Inn Express
Holiday Inn Benson
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