When we checked in for a 2 night stay we were informed by the disinterested bartender who came to attend to us after a few minutes waiting at the front desk that we did not have a reservation. I showed him our confirmation and he said “Hmm looks like they never entered it.” At any rate we got a room. The room was above the bar which is packed most nights so we dealt with a lot of noise, and on Friday night we got to listen to a terrible one man band playing the 50 songs you have heard more than a thousand times before and don’t need to hear again until 11 and then jukebox until 12. The room itself looked like it had not been redone at all since the hotel opened. The mattress was poor and sloped to one side. The shower curtain was flimsy and attacked us when we showered. There was no customer service at all. Once we checked in we saw almost no staff and no one was available to help us or several senior citizens we saw check in with luggage. I have saved the worst for last. Everywhere we went in Alaska we saw people involved in hospitality complying or at least trying to comply with mask wearing. Not here! No one on the staff wore a mask at the front desk, bar or restaurant. The bar was packed with people shoulder to shoulder. They had one sign saying if you are sick don’t come in —- that was their compliance regime. This is the worst performance of any hotel I have stayed at since the onset of COVID. Finally folks you do get to come through a cool one lane tunnel to get to Whittier, and it is a funky town with some strange, interesting sights, and you can get a nice view from your room at Inn at Whittier. But you have to pay $13 every time you go through the tunnel. …
Friendly folk who are not intentionally trying to kill you, "just exercising their choice". About an 75 minutes from Anchorage by car, bus or train. Beautiful drive with mountains on one side and the inlet on the other. After going through the longest combined car and train tunnel. A classical styled hotel so close to the harbor where you can almost hearing the crew on the fishing ships cursing each other. Beautiful woodwork within. Everything looked normal until you meet the reservation manager behind the desk. No mask, you look around no guest, bartender, waitress, wearing a mask. You go into the bar and turn around. The place is shoulder to shoulder full no masks. Whittier has a high rate of infection for Alaska. It also has a high rate of denial
My husband and I stayed here for our anniversary since we were doing a charter the next day. We had a lovely stay at the hotel! We had a king ocean view and you couldn’t beat the view, bed was comfortable, and most importantly it was very clean. We ate at the bar and the staff was incredibly friendly and food was great too.
We enjoyed our stay here at the Inn, things we did not know, very small fishing town, rains most of the time. This place has great food and views. Would stay again, just shorter stay. Great place to fish from and glacier tours.
Don’t ever stay here!! Owner promises you a refund.. Been making excuses for over 2 months now.. I promise I will refund you but we are closed for the winter.. bunch of BS. Get charged and extra night when they had my credit card on file.. very poor business.