Totem Hotel and Suites
192 reviews
#2 of 5 Hotels in Valdez
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144 E. Egan Dr., Valdez, AK 99686
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Room & Suite (18)
Dining (16)
About
#2 of 5 hotels in Valdez
Location
Cleanliness
Service
Value
Something for Everyone – New Hotel, Business Suites, Cabins. Surround yourself with comfort in the newest hotel in Valdez, at the base of the Chugach mountains. Offering 65 modern, eco-friendly guest rooms, with one king or two queen beds, breakfast buffet, market, indoor pool and exercise room. If you need extra space, consider one of our Chugach business suites with fully-equipped kitchen, breakfast bar, queen bed, sofa sleeper, washer/dryer. The outdoors may be wild, but inside the adventurous will enjoy one of our 10 cabins with fully equipped kitchen, queen bed, bathroom, sofa sleeper, deck and grill; your own little base camp. Located downtown near the harbor. Just a five-minute walk to a scenic walking trail. Near multiple restaurants. Come stay with us; we’ll take care of you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Complimentary instant cofffee
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
Parking
Wifi
Complimentary tea
Happy hour
Meeting rooms
Laundry service
Self-serve laundry
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Room features
Fireplace
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Location
Full view
79Somewhat walkable
Grade: 79 out of 100
20Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
192Reviews4Q+A52Room tips
Reviews
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Popular mentions
The general manager was so awesome! The room was very clean. The breakfast was excellent. This hotel was top of the line, I will definitely recommend this to anyone. We showed up late at night, they gave us a room without any reservations.
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Date of stay: August 2020Trip type: Traveled with family
Helpful
Response from Joseph List, General Manager at Totem Hotel and Suites
Responded Sep 28, 2020
Thank you for the great review.
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For the price, totaling about $275 a night, the room was not clean and the staff was rude. It was very obvious that the toilet in the first room they gave me had not been cleaned even through the rest of the room was clean. The second room seemed clean but once we were in there for awhile, we noticed little things - little pieces of tissue or toilet paper on the floor in the bathroom and countertop was only superficially wiped off. What was more bothersome than that was the staff. I mentioned all this in the nicest way I could but the attitude I received implied that I was the problem. It would have been easy to be friendly about it but that didn’t happen. I cannot recommend this hotel.
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Date of stay: August 2019Trip type: Traveled with family
Helpful
Response from Joseph List, General Manager at Totem Hotel and Suites
Responded Sep 28, 2020
Sorry, your experience did not meet your expectations. We strive for perfection.
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My understanding is that this hotel has been rebuilt in the past couple of years. I really like what they did but acknowledge that some of that is the "newness" of the hotel. We had a standard room with a king size bed. The bed was really comfortable and everything was clean and well maintained. A breakfast if also included and its pretty hardy. There were scrambled eggs, pancakes, bacon/sausage, potatoes (this was a roasted blend of onions & regular/sweet potatoes...very good). There was also orange juice and apple juice.
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Date of stay: July 2020
Location
Service
Sleep Quality
Room Tip: We chose the top floor but did not really notice a lot of noise from the other guests.
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Helpful
Response from Joseph List, General Manager at Totem Hotel and Suites
Responded Sep 28, 2020
Thank you for the review.
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We were blown away by the size and accessibility details of the very-well-thought-out disabled room. The staff are amazing. Desk clerk Mrs. Johnson even brought in food at her own expense and effort on Christmas Day since their breakfast was closed as were stores and restaurants! The pool lift works well and the pool is great. ❤️❤️❤️
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Date of stay: December 2019Trip type: Traveled with family
Helpful
Response from Joseph List, General Manager at Totem Hotel and Suites
Responded Sep 28, 2020
Thank you for the review.
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We stayed at the Totem for several night s while visiting family and sightseeing in the Valdez area. The rooms were very nice and clean. The bed was a little soft for my comfort. They serve a full breakfast buffet every morning with both hot and cold selections. Staff was very helpful.
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Date of stay: August 2019
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Joseph L, Manager at Totem Hotel and Suites
Responded Sep 24, 2019
Thank you for the kind words.
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PRICE RANGE
$147 - $330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
totem hotel valdez
LOCATION
United StatesAlaskaValdez
NUMBER OF ROOMS
91
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Claim Your Listing Frequently Asked Questions about Totem Hotel and Suites
Which popular attractions are close to Totem Hotel and Suites?
Nearby attractions include The Valdez Museum and Historical Archive (0.3 miles), Dock Point Park & Trail (0.08 miles), and The Fat Mermaid (0.2 miles).
What are some of the property amenities at Totem Hotel and Suites?
Some of the more popular amenities offered include free wifi, free parking, and meeting rooms.
Which room amenities are available at Totem Hotel and Suites?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Totem Hotel and Suites?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Totem Hotel and Suites?
Yes, free parking is available to guests.
What are some restaurants close to Totem Hotel and Suites?
Conveniently located restaurants include The Roadside Potatohead, Old Town Burgers, and Nat Shack.
Is Totem Hotel and Suites located near the city center?
Yes, it is 0.2 miles away from the center of Valdez.
Are any cleaning services offered at Totem Hotel and Suites?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Totem Hotel and Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Totem Hotel and Suites offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Is Totem Hotel and Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.