Totem Hotel and Suites
144 E. Egan Dr., Valdez, AK 99686
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Traveler (70)
Room & Suite (17)
Dining (16)
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About
#1 of 5 hotels in Valdez
Location
4.5
Cleanliness
3.8
Service
3.8
Value
3.5
Travelers' Choice
Something for Everyone – New Hotel, Business Suites, Cabins. Surround yourself with comfort in the newest hotel in Valdez, at the base of the Chugach mountains. Offering 65 modern, eco-friendly guest rooms, with one king or two queen beds, breakfast buffet, market, indoor pool and exercise room. If you need extra space, consider one of our Chugach business suites with fully-equipped kitchen, breakfast bar, queen bed, sofa sleeper, washer/dryer. The outdoors may be wild, but inside the adventurous will enjoy one of our 10 cabins with fully equipped kitchen, queen bed, bathroom, sofa sleeper, deck and grill; your own little base camp. Located downtown near the harbor. Just a five-minute walk to a scenic walking trail. Near multiple restaurants. Come stay with us; we’ll take care of you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
Parking
Wifi
Complimentary Instant Coffee
Complimentary tea
Happy hour
Meeting rooms
ATM on site
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Fireplace
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
Location
Full view
77Somewhat walkable
Grade: 77 out of 100
17Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Contact
144 E. Egan Dr., Valdez, AK 99686
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We prefer to travel staying at VRBOs, so we can have a kitchen and laundry facilities; that isn't always possible, but we were very pleased to find the Chugach Suites at Totem Inn for this purpose. It was just what we needed. Couple this with the great breakfast in the morning, the closeness of the harbor and yummy eateries, and the many ways the staff went above and beyond for us (extra bedding for when our tween didn't want to bunk with her sibling, working with us when we needed to extend our stay unexpectedly, etc), and we just couldn't be happier. Valdez was one of our very favorites on our trip, and Totem Inn was a big part of that. Many thanks!
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Clean friendly hotel, with good sized hotel rooms located right next to the harbor. Easy walking distances to shops and restaurants. There are not a lot of choices for hotels in Valdez and this is the best for sure. I would book well in advance as rooms sell out, especially in the summer
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Date of stay: July 2022
Rooms
Location
Service
Room Tip: Book early for summer travel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here for two nights on our recent visit to Valdez. The rooms were clean and wifi worked reasonably well. The included breakfast was okay but nothing special. The hotel was well-located making it to easy to walk to restaurants and things in Valdez. There was also ample parking.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We stayed for 4 nights. The room was large, with an armchair, a desk, a TV, and plenty of space to move around. There was also a microwave, which we found very useful. The staff were friendly and helpful. There’s free tea/coffee in the lobby (self service) open all day, which is great. Would be better if the cups and spoons weren’t disposable though. Breakfast wasn’t very good - the only downside in our opinion.
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Note that there’s self-service laundry. The main desk provides coins and detergents if needed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is comfortable and in a good location for walking to the harbor. The room was a nice size with a good shower. Be sure to ask for a room away from dogs. There were dogs in the room next to us that barked late at night and again early in the morning. Talking to the front desk, they could have cared less.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel looks new, and has a very striking and attractive interior. The lobby, breakfast room, and hotel rooms are pretty, and our room was very comfortable. The blackout drapes had some gap, but not a big deal. The daily hot breakfast was varied, and staff worked to keep it supplied. The hotel is not located immediately in the Valdez harbor but only one or two streets away. Although we drove there due to rain, you could easily walk going out the back of the property as well. The front desk staff probably could work on being more consistently friendly and helpful. Some were good; others..... We'd stay again when we're in the area.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is renovated and has a great location, walking distance from food and activity. Rooms are big , showers are clean and has a lot of room. Breakfast is included and you have 24/7 front desk attendant. We even saw a bear just wondering around across the street from the hotel.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Totem has a lot going for it. It’s new and in a great location. The rooms are very generous in size and were clean and comfortable. The biggest negative came from staff interactions. The woman at check in and the young man working the desk at night were helpful and friendly. However, the one gentleman working breakfast and another working the front desk in the evening both got a bit snippy and short. Neither seemed very interested in their job. It’s probably the nicest place in Valdez, but our interactions with staff somewhat diluted our positive experience.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Totem is fairly new. It seems to have most amenities. Mostly comfortable. They should really start the breakfast early enough so passengers on the Alaska Ferry can take advantage of something obviously incorporated into the room rate. This isn't a very good value - somewhat overpriced.
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel was selected for us through the package we booked. The hotel itself was new, clean, and basic, absolutely no bells and whistles other than it's probably the nicest hotel in town and a great location. While the front desk staff was efficient, I felt they lacked empathy which you really need in customer service especially now. I get you're understaffed and I get guests are probably at times quite hostile. That would and has worn me down too. However I had an issue that I politely addressed. The answer I was given was no, why it was no, and a lot of I'm sorrys as they saw I was ready to burst into tears. I then gave them an example of why the situation concerned me and I received a very snarky comment from one of the employees. If he had just met my comment with empathy and toned his comment differently it would have ended much better and I wouldn't have been upset for the next 2 hours. I don't ask much. Just show empathy. The next evening I tried to make nice with one of the front desk staff and my husband said she clearly wanted nothing to do with me. I'm not sure how true that was but if he noticed that then there's some reality to it. I have worked in customer facing jobs for a lot of my career and little empathy goes a long way even with some of the nastiest of customers.…
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$200 - $376 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
totem hotel valdez
LOCATION
United StatesAlaskaValdez
NUMBER OF ROOMS
91
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Claim Your Listing Frequently Asked Questions about Totem Hotel and Suites
Which popular attractions are close to Totem Hotel and Suites?
Nearby attractions include The Valdez Museum and Historical Archive (0.3 miles), Dock Point Park & Trail (0.08 miles), and The Fat Mermaid (0.2 miles).
What are some of the property amenities at Totem Hotel and Suites?
Some of the more popular amenities offered include free wifi, free parking, and breakfast buffet.
Which room amenities are available at Totem Hotel and Suites?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Totem Hotel and Suites?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Totem Hotel and Suites?
Yes, free parking is available to guests.
What are some restaurants close to Totem Hotel and Suites?
Conveniently located restaurants include The Roadside Potatohead, Nat Shack, and Old Town Burgers.
Is Totem Hotel and Suites located near the city center?
Yes, it is 0.2 miles away from the center of Valdez.
Are any cleaning services offered at Totem Hotel and Suites?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Totem Hotel and Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Totem Hotel and Suites offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Is Totem Hotel and Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.