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Dream Lagoon & Aqua Park Resort

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Halayeb We Shalateen Rd 20Th Km South Of Marsa Alam, Marsa Alam Egypt
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Traveler (4968)
Dining (326)
Room & Suite (260)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 94 in Marsa Alam
Location
4.4
Cleanliness
4.1
Service
4.1
Value
3.9
Travelers' Choice
Surrounded by a palm garden with oleanders and hibiscus, situated on a vast terrain that leads to the sandy beach, it is the perfect proposal for a romantic holiday for couples or family or single .there are swimming pools, one of them heated on the winter , where you can relax and admire the beautiful view of the sea, for enthusiast of going to the beach - a private sandy beach with free service. The hotel offers popular all inclusive programs and spacious and functionally equipped rooms, which will ensure a comfortable holiday. -The water park is open twice a week. - Alcohol is free, only locally produced. Imported alcohol for an additional fee. - Check-in at 14.00, check-out at 12.00
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Property amenities
Secured parking
Wifi
Pool
Fitness / spa locker rooms
Free breakfast
Beach
Boating
Books, DVDs, music for children
Paid wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Heated pool
Shallow end in pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Canoeing
Diving
Hiking
Horseback riding
Snorkeling
Water sport equipment rentals
Windsurfing
Aerobics
Aerobics offsite
Billiards
Darts
Entertainment staff
Evening entertainment
Fishing
Karaoke
Patio
Walking tours
Water park offsite
Waterslide
Board games / puzzles
Nightclub / DJ
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free airport transportation
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Hot spring bath
Makeup services
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Steam room
Waxing services
24-hour security
BBQ facilities
Baggage storage
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor fireplace
Picnic area
Shared bathroom
Shared kitchen
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Telephone
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Lagoon View
Languages Spoken
English, Arabic, German, Italian

Location

Full view
Contact
Halayeb We Shalateen Rd 20Th Km South Of Marsa Alam, Marsa Alam Egypt
Name/address in local language
Getting there
Marsa Alam Airport50 miSee all flights
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3750Reviews383Q+A18Room tips
Traveler rating
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Most Recent
Aneta D wrote a review Jun 14
1 contribution
I highly recommend this large wonderful hotel complex. Everywhere a clean, beautifully maintained flowering garden with colorful plants. The hotel has an amazing mini club for children. The daughter loves Miss Nelly very much. She is amazing, friendly, kind and very nice. We would like to thank her for everything. The children's club has a great morning and afternoon program for children of almost all ages. Also every evening is mini disco time for the smallest one and not even for them ;-) The palm trees on the beach and the turquoise clear sea are reminiscent of the Caribbean. The entrance to the sea is through large stones - like a rock. Somewhere there are sandy paths to enter the sea. The sea is clean. The hotel has nice staff. I recommend buying a hotel room with a sea view and ask for a quieter part. Then everything is close. Otherwise you walk a lot. The food was good. Everything I tasted was very tasty.
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Date of stay: June 2022Trip type: Traveled
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Response from Hotel Managment, Other at Dream Lagoon & Aqua Park Resort
Responded 1 week ago
Dear guest! Thank you very much for your detailed review! We really appreciate your feedback. We are sincerely glad that you were satisfied with your vacation at our hotel and look forward to your return. We would like to inform you that you can always follow what is happening at the moment at the Dream lagoon hotel on our Instagram page: lagoonviewegypt, where we always post videos about hotel meals, entertainment events, weather and many other useful information about the hotel. Kind regars, the Dream lagoon Hotel team
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Ondrej Hlavka wrote a review Jun 12
1 contribution
We spent 10 nights in this hotel, travelling there with a Czech travel agency. The first strange experience happened right upon our arrival. We arrived early in the morning and were told, that we are not getting breakfast (we could, but the price was 10 USD per person), and we can start enjoying all-inclusive at 10 A.M., which is not a usual treatment after a long journey, especially for a 5* hotel. We paid for sea view rooms, which were great and awesomely spacy. But also, other guests told me, they had to change for 4th room because of mould. Choice of drinks on the bar were pretty miserable, it’s quality even worse. Half of the usual cocktails were not included in all-inclusive. Beer was sometimes served at room temperature. The staff had problems with giving me more drinks than the number of person I was ordering fors, even at closing times. The furniture on bars, beach and around the pools were in terrible condition, but usable. Wine was served only for lunch and breakfast, and has never seen a refridgerator. On the other hand, the sea lagoon was great, awesome snorcheling with turtles, rays, etc., and is the only reason I would come back again. Didn’t go for any trips, because the prices were really inadequate – 55 USD for 3h speedboat trip (per person). Also, the wifi costs 30 € per week, so we got 2x 52 GB at the airport for 40 € in total. In the end, I may somehow recommend this hotel, but expect higher 3* or lower 4* experience.
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: Pay for a sea view room ;)
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Response from Hotel Managment, Other at Dream Lagoon & Aqua Park Resort
Responded 1 week ago
Dear Guest! Thank you for choosing our hotel. We are very sorry that the rest was not perfect for you. We follow the reviews very closely and are constantly working on the quality of the service provided. We would also like to inform you that in accordance with the rules of our hotel and the international standards of arrival at hotels recommended by the International hotel convention check-in time is not earlier 14:00. On the day of arrival breakfast is not included in the services provided and paid by the tourist. The hotel can offer the tourist breakfast for an additional fee. We look forward to seeing you again, hoping that you will have a great vacation. We would also like to inform you that you can always follow what is happening right now in Dream lagoon on our Instagram page: LAGOONVIEWEGYPT, where we will always post videos about our wonderful lagoon, our restaurant, our events and another useful information about our hotel. With best wishes, Dream lagoon team
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Joanna Królicka-Lizoń wrote a review Jun 3
1 contribution1 helpful vote
Fantastic time spent at the hotel from 21/05 to 31/05. Great gardens, lots of greenery. Respect for gardeners who make it beautiful. Rooms clean and tidy. The food in the Coral restaurant, as we used it, was varied. Everyone will find something for himself. very good burgers at the pool bar. Bartenders are always smiling and happy. delicious pizza at the beach bar. Special thanks to all animators. Amazing programs and attractions for big and small. My daughter remembers the mini disco. I heartily recommend this resort to everyone. We also were in Abu Dabbab with Diving Center. Nice trip, beautiful reef. Great adventure. Special greetting to Ali from diving center. You are the best 😁
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Hotel Managment, Other at Dream Lagoon & Aqua Park Resort
Responded 3 weeks ago
Dear guest! Thank you very much for your detailed review! We really appreciate your feedback. We are sincerely glad that you were satisfied with your vacation at our hotel and look forward to your return. We would like to inform you that you can always follow what is happening at the moment at the Dream lagoon hotel on our Instagram page: lagoonviewegypt, where we always post videos about hotel meals, entertainment events, weather and many other useful information about the hotel. Kind regars, the Dream lagoon Hotel team
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Lukáš M wrote a review May 2022
3 contributions
the bathroom looked tragically the hotel is probably old… food is not replenished during the issue, the food was not even good…. sometimes queues for 40 min tragedy !! Lack of food. small pick… second time never…staff ok, accommodate, but that's about it
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Date of stay: May 2022Trip type: Traveled
Room Tip: Not traveling
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Response from Hotel Managment, Other at Dream Lagoon & Aqua Park Resort
Responded 3 weeks ago
Dear Guest! Thank you for choosing our hotel. We are very sorry that the rest was not perfect for you. We follow the reviews very closely and are constantly working on the quality of the service provided. We look forward to seeing you again, hoping that you will have a great vacation. We would also like to inform you that you can always follow what is happening right now in Dream lagoon on our Instagram page: LAGOONVIEWEGYPT, where we will always post videos about our wonderful lagoon, our restaurant, our events and another useful information about our hotel. With best wishes, Dream lagoon team
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Julia Tykhonova wrote a review May 2022
Prague, Czech Republic1 contribution
+1
Líbí se jídlo a teritoria hotelu, pokoje jsou starý ale není to problém. S alkoholem je tu problém , tvrdý je úplně na hovno. Pivo dávají do malých skleniček a půlka z toho je pěna(((( Více než dvě skleničky do ruky ne dávají! Co mě naštvalo😡😤 Nejlepší večeři je Egypetská což je ve středu.
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Date of stay: May 2022Trip type: Traveled
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Response from Hotel Managment, Other at Dream Lagoon & Aqua Park Resort
Responded 3 weeks ago
Vážený Hoste! Děkujeme mnohokrát za vaši recenzi! Velmi si vážíme vaší zpětné vazby a vašeho času. Jsme velmi rádi, že jste si odpočinul v našem hotelu a užili jste to těšíme se na váš návrat. Chtěli jsme vás informovat, že můžete vždy sledovat, co se děje v tomto bodě v hotelu Dream lagoon na naší stránce Instagram: lagoonviewegypt, kde vždy zveřejňujeme videa o hotelovém jídle, zábavě, počasí a mnoho dalších užitečných a zajímavých informací o hotelu. S pozdravem, Dream lagoon Hotel Team
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Anastasiya M wrote a review May 2022
13 contributions
+1
We returned to the Dream lagoon Hotel again. We rested here with the whole family in winter. The hotel has a stunning lagoon with incredibly turquoise water. Sand entry into the water, which is very convenient for families with children. Turtles live in the lagoon, there are an incredible number of them. We swam with masks and saw a lot. It feels amazing. The food at the hotel is excellent. The breakfasts are standard and there is always everything. Lunches and dinners are simply gorgeous. Several types of cape, fish, grilled, side dishes, pasta station and pizza, a huge number of incredibly delicious desserts, a huge selection of various fruits. Amazing Egyptian cuisine dinner on Wednesday. Incredibly delicious dishes cooked in a traditional style. A local woman bakes tortillas, in which you can then put a shawarma, which is immediately made on the grill nearby. They also make real coffee on coals, a local dish similar to soup but with spices, a large dish with rice in the traditional Egyptian style, Egyptian sweets. The animation is dressed in traditional outfits. And if guests want, they can take such an outfit at the bazaar and come to dinner in it. In a word, an incredible atmosphere on this day in the restaurant. I specially attach photos, because it is very strange to read reviews of tourists who write that there is nothing to eat in the hotel. There is a feeling that these people either did not rest at all at this hotel, or they write such bad reviews on purpose. The hotel staff is friendly and well-mannered. The only wish to the management is to return the tablecloths for dinner, I really want to have dinner in the atmosphere of an expensive restaurant in beautiful clothes. The wine in the restaurant is good, it has become better compared to the last time. The animation is super, the whole day is active on the beach and by the pool. We really like this hotel, we will be happy to come here more than once.
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Date of stay: May 2022Trip type: Traveled
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Response from Hotel Managment, Other at Dream Lagoon & Aqua Park Resort
Responded 4 weeks ago
Dear guest! Thank you very much for your detailed review! We really appreciate your feedback. We are sincerely glad that you were satisfied with your vacation at our hotel and look forward to your return. We would like to inform you that you can always follow what is happening at the moment at the Dream lagoon hotel on our Instagram page: lagoonviewegypt, where we always post videos about hotel meals, entertainment events, weather and many other useful information about the hotel. Kind regars, the Dream lagoon Hotel team
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Milena Y wrote a review May 2022
1 contribution
+1
Such a sweet place,all workers speak Russian ,polish,english,chech and italian .Food is super trivial .Lots of kitties :)))yoga teacher is super sweet btw :) the only minus -90% of workers are super masturbators:)administrator yulia is super kind and she can find answer on every my question :)
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Date of stay: May 2022Trip type: Traveled
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Response from Hotel Managment, Other at Dream Lagoon & Aqua Park Resort
Responded May 7, 2022
Dear guest! Thank you for your review! We really appreciate your feedback. We are sincerely glad that you were satisfied with your vacation at our hotel and look forward to your return. We would like to note that our hotel employs highly qualified staff who observe the norms of etiquette and always treat all guests with respect. We would also like to inform you that you can always follow what is happening at the moment at Dream lagoon & Aqua Park resort on our Instagram page: lagoonviewegypt, where we always post videos about hotel meals, entertainment events, weather and many other useful information about the hotel. Best regars, the Dream lagoon Hotel team
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Александр А wrote a review May 2022
1 contribution
+1
I was on vacation with my wife and son at the Dream lagoon Hotel in April. Since we arrived by ourselves, and not through a tour operator, we got from Hurghada airport by taxi from the hotel, very comfortable and convenient. You can write to the hotel in advance and arrange a transfer from the airport if you are also traveling independently. We arrived at the hotel early in the morning at 6 am. We knew in advance that check-in at the hotel at 14.00. And we were not surprised by this, since these are the standards of check-in time in hotels all over the world. We paid for early check-in at the reception, having previously notified by e-mail about the need for early check-in. The room was provided with a large one with one double bed and one single bed for my son. The room was on the second floor and the ceiling in the form of a dome is certainly impressive, Egyptian style! Cool! Everything worked in the room. At first we thought that the air conditioner was broken, because it did not respond to our actions. Therefore, they called the reception, the master came and showed how everything works. Therefore, the main thing is not to panic, but to call the reception right away. The hotel staff is very responsive and friendly, always helping. The food is good, without frills, but decent. We've never been hungry. There was always a queue for pasta, because the Italian chef makes it very tasty. Well, the main thing we came for was turtles! The lagoon at the hotel is gorgeous! Snow-white sand and turquoise water! Away from the hotel (if you go to the left facing the sea) there is a gorgeous coral reef at the diving center, for $ 5 you can swim all day. In general, I can honestly say that for the money we paid, this is a chic hotel!
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Date of stay: April 2022Trip type: Traveled
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Response from Hotel Managment, Other at Dream Lagoon & Aqua Park Resort
Responded May 3, 2022
Dear guest! Thank you very much for your detailed review! We really appreciate your feedback. We are sincerely glad that you were satisfied with your vacation at our hotel and look forward to your return. We would like to inform you that you can always follow what is happening at the moment at the Dream lagoon hotel on our Instagram page: lagoonviewegypt, where we always post videos about hotel meals, entertainment events, weather and many other useful information about the hotel. Kind regars, the Dream lagoon Hotel team
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Kate L wrote a review May 2022
Moscow, Russia8 contributions
+1
Hello everyone! I never leave reviews because I don't have time for that. And when the vacation was super, then you enjoy the memories and fotos. But now I have read a lot of negative reviews here and decided to leave my review about a vacation at this hotel anyway. I was on vacation in March with my brother and sister at the dream Lagoon hotel. The hotel is very nice, with a large beautiful green area, lots of palm trees, flowers. Beautiful lagoon with turtles. An unusually beautiful sea. As for the rooms, perhaps the room was not new, but everything worked properly, and if there were any difficulties, the hotel staff quickly solved everything. I just had to call the reception. The hotel staff is very polite and well-mannered. The food in the restaurant was delicious. I have not seen such choice of salads in any hotel in Egypt that I have been to before. A themed dinner is held every day. An amazing atmospheric dinner of Oriental food is on Wednesday. On this day, the restaurant is decorated with the national theme of Egypt and serves Oriental cuisine. The animation is dressed in traditional Egyptian clothes. Very beautiful. Regarding the choice of dishes: breakfast is standard as in all hotels, delicious pancakes and waffles. For lunch and dinner there is always fish, chicken, meat, several side dishes to choose from, many salads, desserts, fruits. Everything is always fresh and delicious. Pizza and pasta are delicious. Therefore, it is strange to me to read reviews that there is no choice of dishes in hotels. I would like to clarify with the guests who write this that they cook at home for their family for breakfast, lunch and dinner. Do they really cook ten kinds of soups, hot dishes, etc. I have something to compare with and I can honestly say that the food in dream lagoons is higher than in large chain hotels in Egypt and especially Marsa Alam. The only thing I would like to wish the hotel is to improve the equipment in the gym. As a professional athlete, I needed more exercise equipment. But there is everything in the gym to keep fit and for sports fans. By the way, after training, you can go to the sauna and massage. They do massage very well, especially thanks to the masseuse Patimat, she gave me a sports massage. In general, I am very satisfied with my holidays at the Dream Lagoon hotel and will be very happy to return again.
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Date of stay: March 2022
Location
Cleanliness
Service
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Response from Hotel Managment, Other at Dream Lagoon & Aqua Park Resort
Responded May 2, 2022
Dear guest! Thank you very much for your detailed review! We really appreciate your feedback. We are sincerely glad that you were satisfied with your vacation at our hotel and look forward to your return. We would also like to inform you that the equipment in the gym has been updated at the moment. We hope that when you come to the Dream lagoon Hotel next time, you will find everything you need for sports and training. We would like to inform you that you can always follow what is happening at the moment at the Dream lagoon hotel on our Instagram page lagoonviewegypt, where we always post videos about hotel meals, entertainment events, weather and many other useful information about the hotel. Kind regars, the Dream lagoon Hotel team
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Lukas K wrote a review Apr 2022
Prague, Czech Republic271 contributions35 helpful votes
Dear all, today I spoke with reception about my problem with one of your employee - ASHRAF (please find attached photo). From the begining of our stay at your resort there wasnt good mood/atmosphere at the beach bar (sometimes we prefered to go for coffee and drinks to the pool bar from the beach instead!!), and this situation escaleted today. We were a group of 4 people on the beach and I went for beers for all - the Ashraf didnt allowed to other barmans to give me beers for my friends - who were lying on sunbeds few metres from us!! Then he had problem because my red “allinclusive bracelet” fell down and I had it in my pocket, so after he refused to give me any beer at all. Of course I started to be angry and he was very agressive to me - when I told him I will tell to the reception my complaint, he started to grab my phone. This situation is really uncomfort - I spent my money to have nice holidays with my two kids and pregnant wife and I really dont want to solve problems like this during my holidays! Please let me know how you are going to solve this problem - I have also other videos from this problem and I am ready to deal with this problem at upper places, but PREFER to solve this between us. Have a nice day Lukas Klucky, room number 4105
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Date of stay: April 2022Trip type: Traveled
Room Tip: Zmenit hotel
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Response from Hotel Managment, Other at Dream Lagoon & Aqua Park Resort
Responded May 2, 2022
Dear Lukas! Thank you for choosing our hotel and your feedback. We are sorry that you had to face such a situation. We consider it necessary to note that we follow the reviews with great attention and are constantly working on the quality of the service provided. On the part of the Dream lagoon hotel, we will definitely check the situation and will work with the hotel staff. We apologize and we will be sincerely glad to see you again. We hope that next time the vacation will leave only positive impressions. Kind regards, Dream lagoon team.
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PRICE RANGE
$57 - $80 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
floriana dream lagoon hotel marsa alam
LOCATION
EgyptRed Sea and SinaiMarsa Alam
NUMBER OF ROOMS
252
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Frequently Asked Questions about Dream Lagoon & Aqua Park Resort
What are some of the property amenities at Dream Lagoon & Aqua Park Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Dream Lagoon & Aqua Park Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dream Lagoon & Aqua Park Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dream Lagoon & Aqua Park Resort?
Yes, secured parking is available to guests.
Are there opportunities to exercise at Dream Lagoon & Aqua Park Resort?
Yes, guests have access to a pool, a sauna, and fitness classes during their stay.
Does Dream Lagoon & Aqua Park Resort have an airport shuttle?
Yes, Dream Lagoon & Aqua Park Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Dream Lagoon & Aqua Park Resort have airport transportation?
Yes, Dream Lagoon & Aqua Park Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dream Lagoon & Aqua Park Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Dream Lagoon & Aqua Park Resort?
The staff speaks multiple languages, including English, German, Italian, and Arabic.
Does Dream Lagoon & Aqua Park Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Dream Lagoon & Aqua Park Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.