Fantazia Resort
24 Km From the City, Marsa Alam 84721 Egypt
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Pool & Beach (1928)
Room & Suite (391)
About
#35 of 94 hotels in Marsa Alam
Location
4.5
Cleanliness
4.4
Service
4.3
Value
4.1
Fantazia Resort Marsa Alam features 700 yards of private beach area and is 15 miles from Marsa Alam City. It has 3 swimming pools, 6 restaurants and bars and a diving school. All rooms and suites at Fantazia have a furnished balcony with sea view. Each room has a small sitting area with a flat-screen TV and a minibar. The bathroom includes a hairdryer and a shower. A breakfast and lunch buffet is served daily at Fantazia Restaurant, while an Italian dinner is served at Valentina Restaurant. Cocktails are available at Lobby Bar and Lagoon Beach Bar. Room service is available 24 hours. Fantazia Resort offers facilities for tennis, volleyball, gym and more. A wide range of tours is available, including horseback riding, diving and camel-back desert safaris by night. The Fantazia Resort is 5 miles from Marsa Alam Airport. Wi-Fi is available for a daily fee and free on-site parking is available. Ironing and laundry can be arranged by the 24-hour front desk.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Indoor play area for children
Parking
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free airport transportation
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Extra long beds
Bidet
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Minibar
Refrigerator
Sofa bed
Whirlpool bathtub
Bath / shower
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Quiet
Languages Spoken
English, Russian, Arabic, German and 1 more
Location
Contact
24 Km From the City, Marsa Alam 84721 Egypt
Name/address in local language
Getting there
Rental CarsSee all Marsa Alam rental cars
4442Reviews854Q+A28Room tips
Reviews
Traveler rating
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Are you Italian? That's what you hear every time you need something. Also at the time you were sick and needed a doctor. So if you are Italian you are welcome. Alright let me explain our experience. 1st day after our arrival the receptionist explained to us that our room in deluxe is not ready because Italian visitors want to stay in the room longer. Perfect welcome, huh? The next part is the strange behavior of the personnel in case they understand that you are a visitor from a non-Italian country. Many times it happened that in second they are not interested about discussing anything with you. The things like quality of drinks, chemical smell in deluxe part was on the end something that only makes us laugh. We always gave good tips, but Fanrazia resort is really a disaster. The people with the biggest smile and nice attitude were the morning waiters and gardeners.…
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fantazia Marsa Alam, Guest Services / Front Office at Fantazia Resort
Responded Nov 28, 2022
Dear Sir, First we would like to say that we treat all our guest equal and we are international hotel, many German, Czech, Polish, Swiss and another countries and all are happy, we were fully booked and we did a very nice services, you didn't try even to contact with us to resolve your problem if you had real problem. Once again we want to see you again to show you our real service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is very nice, well maintained, the weather superb. However there are several things you should be aware of. 1. Staff was great, helpful and friendly. All of them are always asking you Wher are you from and then try to reply few words in your language to make you happy - it is nice, when you don´t have to do that 100x a day 2. When you support them with some small bank note, they will do their max for satisfying you (find you a table, remember what you drink and bringing you cold beverages) - however when you don´t (and there is majority of the second group as i saw), they are still friendly and helpful 3. Resort is great, there are people taking care of (at least when we were there, as owner of the resort spends a holiday there), pools are crystal clear, greenery is great, no complains there 4. Drinks - the wine is awful, i don´t understand, how is possible to serve such a terrible quality wine, when the majority of tourists are from Italy (owner has italian wife and resort is focused for Italians - they know what good quality wine is about and i am very surprised they don´t complain - so my suggestion is - don´t expect good wine there..... generaly speaking about alcohol - standard egyptian alcohol - who has been there knows what to expect and lower quality of this alcohol is compensated by large amount of it once you ask for any drink on menu 5. Food - well, after few days you realise, that you get beef, chicken, fish and pasta - every lunch, every dinner.. second week you feel weak when you are supposed to go for meal - don´t think it is not eatable, but there is lack of creativity.... i understand that Egypt is a muslim country, so they don´t eat pork, but this is resort primaly for europeans and they might offer also some other meat, like goat, mutton or some other 6. Shopping possibilities - NONE. There are several shops there, directly behind reception, but that is extremely expensive - Club soda for 4 dollars is an example of it all - i was ripped by guy selling tea, herbs and natural products, as i got solar alergy and this guy sold me (after discussion with other "nice guy" from Viva subs something "total natural what helps in matter of hours" for 150 EUR, what i later realised (as i bought the same in Port Ghalieb in pharmacy) was just Calamyl for 8 dollars. His name is "Pepe" as he calls himself... so big warning if you want to buy anything there 7. SPA - we had several massages and it was great, staff helpful and they know what they do - you can choose from a large offer and there is always a guy who goes around beach and pools and makes special offers for you 8. Shopping possibilities outside the hotel - once a week there is a shuttle to Port Ghalieb (30 USD per person), but it is about 2 hours away and at least you can buy there groceries for normal price, not for 1000% surgarge you pay in hotel markets...dont forget this resort is in the middle of nowhere - looks like it is the last resort on south - desert on three sides and Red sea on the last one.... 9. my recomendation is to take Delux room, it was very nice and modern 10. last thing is time difference, which applies only for this hotel and Gemma as i was told - they have +1 hour to egyptian and european time - the explanation was, that they have sunset very early and so people can enjoy the sunny day (we did not have a single cloud for the entire vacation), but it is kind of confusing for all, so you have to always ask whether they mean egytion time or Fantazia time (makes troubles for trips, airport shuttles, etc. 11. animation - every day in the evening there is some kind of program for italian tourists, which is very loundly, but ends at 10 p.m. and then is the resort very quiet 12. i can add much more, but nobody will read it anyway, so i stop here...if you have any questions, don´t hesitate to ask and i will reply with pleasure…
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fantazia Marsa Alam, Guest Services / Front Office at Fantazia Resort
Responded Sep 29, 2022
my dear friend good morning from Fantazia resort Marsa Alam . I wish you good day and safely life . first of all i would like to thank you for cheesing our hotel to spend your holiday and we are looking back to sea you ass soon ass possible. second : thank you for the time you spend to write that nice review . and we promise you you will find more and more good service . also we would like to thank you about the thing you put it under the spot . it will have our care to reach your expectations thank you and see you soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Review in English and below in Slovak. I'll start with the worst.The employees of this hotel separated us from the Italian clientele. We felt that we were bothering them if we wanted to order something at the bar or at the reception.Even if you are standing in line at the bar, the Italian behind you will be served first.You can order the same drink as him and you'll get something completely colorful and disgusting!!!! Only the bartender by name Esalm Adly in the pool bar in the standard section was great,polite, friendly and always served us without any problems with a smile on his face. The overall impression was saved by the Egypt - Belarus animation team.They were interested in us, were friendly, always smiling and entertained us. Thanks to this team, we felt welcome in the hotel but only with them. The second worst thing about this hotel is the plastic. Plastic cups are everywhere. I understand reusable cups by the pool. However, the cups should be replaced if they are worn. Mostly you get cracked or bitten ones. The worst thing is that the hotel also uses disposable cups for water. So every time you want to drink, you take a new disposable cup and they don't let you tap into your bottle, which you can use more than once :( It's sad, terrible and disgusting to drink from plastic aslo on lobby bar. :( Now the positives: The hotel is clean, the grounds, rooms and restaurants. The hotel has beautiful grounds and beach.You will always find free sunbeds by the beach or pool. The food in the entire hotel is very tasty and always fresh. Attention, the drinks were not tasty. I also used the SPA services.Definitely come and try it, the massages are great and the SPA center is very pleasant and relaxing. The hotel is more suitable for adults.I think the children were bored there. It was a good vacation, but we wouldn't come back here again. I would give the hotel a maximum of 4 stars with one eye closed. Slovak: Začnem tým najhorším. Zamestnanci tohto hotela nás oddelili od Talianskej klientely. Mali sme pocit, že ich obťažujeme, ak si chceme niečo objednať v bare alebo na recepcii. Aj keď stojíte v rade pri bare, Talian za vami bude obsluhovaný ako prvý. Môžete si objednať rovnaký nápoj ako on a dostaneš niečo úplne farebné a hnusné!!!! Ak už tam ste, netreba sa báť a dožadujte sa na bare svojej pozornosti. Aj my sme sa začali sťažovať. Len barman menom Esalm Adly v bare pri bazéne v štandardnej časti bol skvelý, slušný, priateľský a vždy nás bez problémov obslúžil s úsmevom na tvári. Ak tam budete nechajte mu tips. Naozaj si to zaslúži, pracuje viac ako 14 hodín denne. Celkový dojem zachránil animačný tím Egypt - Bielorusko. Zaujímali sa o nás, boli priateľskí, stále sa usmievali a bavili nás. Vďaka tomuto tímu sme sa cítili v hoteli vítaní ale len s nimi. Druhá najhoršia vec na tomto hoteli je plast. Plastové poháre sú všade. Rozumiem opakovane použiteľným pohárom pri bazéne. Poháre by sa však mali vymeniť, ak sú opotrebované. Väčšinou dostanete prasknuté alebo dohryzené. Najhoršie je, že v hoteli sa používajú aj jednorazové plastové poháre na vodu. Takže vždy, keď sa chcete napiť, vezmete si nový jednorazový pohár a nedovolia vám čapovať do fľaše, ktorú môžete použiť viackrát :( Je smutné, hrozné a hnusné piť z plastu aj v lobby bare. :( Teraz pozitíva: Hotel je čistý, areál, izby aj reštaurácie. Hotel má krásny areál a pláž. Na pláži alebo pri bazéne vždy nájdete voľné lehátka počas celého dňa. Jedlo v celom hoteli je veľmi chutné a vždy čerstvé. Pozor, nápoje boli nechutné. Využila som aj SPA služby. Určite príďte vyskúšať, masáže sú skvelé a SPA centrum je veľmi príjemné a relaxačné. Určite však najskôr zjednajte cenu. Hotel je vhodný skôr pre dospelých. Myslím, že deti sa tam nudili. Bola to dobrá dovolenka, ale už by sme sa sem neplánujeme vrátiť. Hotelu by som dala max 4 hviezdičky s jedným zatvoreným okom.…
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Date of stay: September 2022
Value
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Service
Room Tip: Shops in the hotel are very expensive. Deluxe rooms are available for an extra charge.Do not put...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fantazia Marsa Alam, Guest Services / Front Office at Fantazia Resort
Responded Sep 29, 2022
our dear guest Good morning . we wish you all the best and hope you are satisfied. Thank you for the time you are spending in our hotel and for the time you are spending writing this comment. Our dear hotel, we apologize for not being what you expected. and we thank you for your opinion which will help us to be better and we promise that we will do our best to correct our mistakes. Thanks and Have a nice day
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall we were satisfied. We loved the food, the pools and the sea, it was amazing. The food was excellent, great selection, even I (and I am a picky eater) had several choices each day. The sea looked nice, amazing view from the bridge. About the animators of international team in the beginning we didn't liked them because on the first day there was one boy in the team, he's black color, he didn't even say “good morning”, he just came and pushed us to go do stretching and we didn't liked it this way and on the same day there was a girl, she's tall and she didn't smile at all , she passed through us and talk to the guest next to us. She spoke only Russian language and we didn’t really like her. Also she didn’t even say “Hello” or respond to us. But later we met Nour, the Egyptian girl, she was very nice to us and helpful. Eka also did very nice shows, they were funny and we loved them. Both of them, Eka and Nour, were so friendly to us, they helped us and we enjoyed our vacation with them.…
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We were in fantazia after 3 times (2017,2019,2022) and this year didnt so much happy. "+": room servis was good, friendly staff, good food camels was great like always :) " - ": 1) every evening (8-10 p.m.) were children's animation program in theatre, but this theatre is very close to deluxe part (where we stayed) of hotel and these programs were very lound and somebody of the animator guys scream to the microphone. We waked up early every day and wanted to go sleep early too... 2) second and third day after arrival, we had digestive problem, probably from coffee with MILK from main hall. We saw this milk out of the icebox all day!!! 3) bar staff on deluxe part of beach wasnt "hardworking guy" 4) we were angry because the water. We had only one bottle of water on the room (two people) and this amount was very poor. Ok, we knew, that water will be at lunch and dinner, but we missed more water in room. And in hotel you cannot use the bottle to pour water from containers of drinking water (somebody can, somebody cannot, i didnt understand!) If you wanted water at beach you must used 1 dl beaker and on the beach we missed some cup for tea... i refuse drink hot tea from plastic beaker!!! 5) finally last one the sea is kaput. We remember beautiful sea with live, colored corals and many types of fishs. But now, corals are death, fishs are far away from pier and beach. We went to fantazia because corals and we were disappointed. we hadnt never digestive problem in fantazia or other hotels which we visited and these experience + destoyed sea... we will not arrive again.…
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Date of stay: September 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
We are located in Marsa Alam, our husband's work in Sukari Gold Mine. We are lucky to have Fantasia a short drive away and what a fantastic friendly place to visit. We go in on a day pass, It includes All Drinks, All Foods, which are all excellent. also you receive a exchange card for a towel there are plenty of well shaded lounge chairs beautiful sparkling clean swimming pools also a private beach with more bars lounge chairs and shade. Fantasia is a wonderful Resort to visit for us and we will continue to visit as much as we can it's a great day out. Shukran🙏
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I went there for my first vacation after a long time with my best friend. The hotel was great but what or rather who made it perfect were the animators. Eka and Nour were just amazing! We spent most of our time with them and it was such a great time. We enjoyed the evening programmes so much! Also stretching and jogging plus aqua aerobic were perfect. Thank you so much, we really appreciate this! I think it was perfect vacation with perfect programme and best friends! See you soon again.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fantazia Marsa Alam, Guest Services / Front Office at Fantazia Resort
Responded Aug 30, 2022
dear / tyna Thank you for your detailed evaluation and the great scoring, it is nice to read that you found the relaxation you were looking for with us and that you were satisfied with all the services in our house. Our staff would also be very happy to carry you "on their hands" again on your next visit. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
great location, value for money, staff, and services recommend to anyone who wants to enjoy the beauty of Marsa Alam - Privacy and service.. I would recommend this Hotel.. sure I will return back as I enjoyed my stay
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fantazia Marsa Alam, Guest Services / Front Office at Fantazia Resort
Responded Aug 30, 2022
Dear /shahir Many thanks for your positive recommendation, I am pleased that you have found pure relaxation with us and are already thinking of staying with us again. Our team was happy to fulfill your wishes.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in this hotel with my friend. We loved the hotel so much. Nice rooms, delicious food and stuff always smiling. The best were the animations. Nourhan and Eka entertained us whole week we stayed. We had so much fun during their evening programmes, stretch our bodies in the morning and most important we made friends. Thank you so much, guys! 😊
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fantazia Marsa Alam, Guest Services / Front Office at Fantazia Resort
Responded Aug 30, 2022
Dear /barborap Thank you for taking the time to write your holiday impressions. we hope to see you as soon as possible with kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay was just perfect :) Amazing food, beautiful hotel, super helpful staff, special thanks to very friendly lifeguards. The animation team (international) was just the best. Ika and Nour took us under their wings from the very first day, made us feel welcome and helped with everything we needed. They treated us not only like guests, but also like very good friends. Aquagym and yoga were the best! Special thanks to Ika (Animation) , Nour, Ahmed (cleaning), Ahmed (lifeguard/towel service), Josep (lifeguard). These people made our holiday perfect! See you next year! Milan
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fantazia Marsa Alam, Guest Services / Front Office at Fantazia Resort
Responded Aug 28, 2022
Dear Guests, Fantasia team sends you best wishes. We are glad to know for a long time, how much we hope to see you very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$88 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fantazia hotel marsa alam, fantazia resort marsa alam
FORMERLY KNOWN AS
Shores Fantazia
LOCATION
EgyptRed Sea and SinaiMarsa Alam
NUMBER OF ROOMS
254
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Claim Your ListingFANTAZIA RESORT - Prices & Reviews (Marsa Alam, Egypt)
Frequently Asked Questions about Fantazia Resort
Which popular attractions are close to Fantazia Resort?
Nearby attractions include Reef Taxi (0.9 miles), Dolphin House - Sha'ab Samadai Reef (1.5 miles), and Sataya Dolphin Reef (1.3 miles).
What are some of the property amenities at Fantazia Resort?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free breakfast.
Which room amenities are available at Fantazia Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fantazia Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Fantazia Resort?
Conveniently located restaurants include momo Asian Restaurant, Rayga Café, and Casero.
Are there opportunities to exercise at Fantazia Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Fantazia Resort have an airport shuttle?
Yes, Fantazia Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Fantazia Resort have airport transportation?
Yes, Fantazia Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fantazia Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Fantazia Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.