This is a lovely relaxing resort in beautiful surroundings: gorgeous coconut trees and lush tropical vegetation, pink sand beaches, a lagoon brimming with multi-hued fish and sharks, birds galore (including many noddies that are noisy all night) and a night sky alive with stars everywhere. I loved my beach bungalow. With its tasteful bamboo decoration, bedside shell lamps and outdoor bathroom, I felt as if I’d stepped into a Somerset Maugham novel set in the South Seas. I was kindly moved to an overwater suite after two days of a non-functional shower, although I had water in the spigot below. The overwater suite was even more spacious, with a terrace to relax on and access to the lagoon directly from the bungalow. I loved my stay so much that I extended it by four days for a total of nine nights. The days flew by all too quickly. In addition to the setting, the staff really make this resort stand out. They were very polite, kind and genuinely interested in providing great service. Within a day or two, I was addressed by name everywhere. Raipuni, the manager of the reception, was proactive and helpful. He helped me track down Air Tahiti (a crappy airline whose motto seems to be ‘We do our best to avoid our clients and if you get us, we’ll screw you’), arranged for an upgrade when I had the shower problem, organised a private boat tour to a beautiul island with nesting birds and arranged a late check-out. Nuccia, the restaurant manager, was kindness personified. She was constantly plying me with special suggestions, treats and gifts. Extremely maternal and generous, she would not let me leave the restaurant until I could barely waddle out. Elizabeth, one of the servers, sweetly bought me something in the main village and would not take money for it. The list goes on... People make a place and it’s the lovely staff who do this resort proud. They may be well trained, but their genuine kindness goes well beyond any training. I have a few suggestions for an even better experience: - Water pressure is an issue that needs to be resolved. My shower barely worked in the beach bungalow. In the overwater suite too, while the shower worked, I had to call the reception on two successive days as there was little hot water and the flow would constantly vary in intensity. There could be hot water in the tub, but not in the shower. All very quirky, requiring frequent intervention. - Breakfast is unbelievably early as other reviewers have noted. It is officially until 8:15 a.m. though the staff kindly leave the buffet out and you can stay on without any pressure. If like me, you aren’t an early bird, having to set an alarm when you’re on vacation to run to breakfast is hardly relaxing or fun. Apparently this is due to working schedules during the current crisis. - After a copious breakfast, I never ate lunch, but dinner didn’t have many options. Several other guests I spoke with also struggled with the limited options. Nuccia often offered me off the menu items, which broke the monotony, but the underlying issues were the same. There is not much variety. The same julienne of vegetables made its way to every meal and even into the breakfast omelette. And the prices are high - XPF 1,600 for a dessert is as expensive as in Switzerland, where I live. - The transfers to and from the hotel are also extremely expensive. I didn’t understand this because the hotel boat to and from the main village is complimentary. Yet the transfer to the airport (the same boat ride plus a five minute journey in a shared minivan) costs more than 40 Euros each way. This should be rethought. Just because guests are a captive audience doesn’t mean we should be milked. - My last suggestion has to do with the bill one receives at the end of a stay. I appreciate that the hotel gave me a good rate for the days I added, very similar to the great Booking.com rate I had for my first few days. However, the transcription of the Booking.com rate was completely wrong and I had to point out that it wasn’t correct. There were also a host of other additions and deductions, some of which concerned service charges. After the error with the rate was pointed out, there were even more deductions. In short, the bill was the messiest, most confused hotel bill I have ever received - and I travel a lot. Surely the finance manager should check the bill first, make sure the correct rate is applied and minimise numerous adjustments. Is it too much to ask that a bill should be prepared correctly? I wasted almost an hour on my flight back to Papeete trying to figure it out and then another hour in email correspondence with the reception manager, who was just the intermediary between the finance manager and me. Despite some of these small issues, I was very sad to leave. This resort is a special place due to both its setting and people. …
I'm always a little hesitant with resorts living up to the expectations I create in my mind after seeing advertisements. The stock images and creative videos with dreamy soundtracks sometimes don't match up true to life. That wasn't the case here. This resort was fabulous from start to finish. Once your long journey brings you to the atoll of Tikehau you are greeted warmly by a representative of the property and provided a fresh flower lei. A short 5 minute ride from the airport (a charming one room hut) to the marina of the main village. From there you are whisked away for a short 15 minute boat ride which lands you on the shores of the resorts motu. The resort is cleverly designed so that all rooms are just a few steps away from the central dining/bar area, pool, and reception. Even the furthest over water suite is a mere 3 minute walk from the hotel reception. All rooms are well appointed, although only the over water suites (furthest from reception) and beach front rooms have AC. Most days and evenings, during my visit, there was a nice breeze present so I only found the need for AC on one evening there. When the sun is out and the breeze is not present it can get quite hot. Take a sea kayak, provided by the resort, to your own private beach on one of the many uninhabited motus or use their snorkeling equipment and snorkel the coral beds around the property. You must try that for sure! Even just snorkeling around the property is amazing. There are also land activities on the property such as beach volleyball, billiards and bocce ball. Arrange a day trip to the coral gardens (not to be missed!), bird island, and the manta feeding stations. You can even jump on the hotel water shuttle several times a day to go to the village for a stroll or bike ride. The hotel staff very friendly and always greet you with a smile. All of them speak French and their native Pa'umotu language. Most speak English and some even speak a little Italian and Spanish. The food is very good and many times in the evening the chef will offer a 'plat du jour' which usually consists of a very fresh catch from local waters. My only very minor critique would be that the breakfast options never change by much but that makes sense since most items must be imported. I've seen some negative reviews on this website and I honestly don't know how others could find fault with this property. I thought it was first rate and I would return again. In fact, I plan to just as soon as I can!…
This was our second time at the Pearl in Tikehau. Our fist visit was pre-baby travelling as a couple, this second time around we travelled with our 16 month old and had a wonderful time! The staff was kind and remembered us from our first trip, they welcomed our toddler with open arms and he loved the attention as well as the beach time with mom and dad. The hotel is still beautiful, the setting is spectacular and the sunsets at the pink sandy beach with turquoise crystal clear waters are still breathtaking. We can't wait to come back!
The island this resort is on is absolutely stunning- pink sand beaches and crystal clear water. We really loved the view from our over-water bungalow, but the room itself needed a makeover. It felt a bit old and dated, and there were not enough modern conveniences, like outlets to charge electronics. In addition, there's only one restaurant in the hotel and it has very limited hours and a really small menu. The staff throughout the hotel were so welcoming and friendly and really made us feel at home. The place has so much potential and I hope they renovate because I would really love to come back!
My wife and I stayed here for 5 days as part of our two and a half week honeymoon in French Polynesia and it was absolutely incredible! We loved every minute of it and didn't want to leave. We stayed in an Over Water Bungalow which was perfect. The site of (harmless) sharks swimming beneath us whist we sat on our private deck is something that will stay with us for a long time. The location on the Motu does mean you are pretty much stuck here but it also means it is so peaceful and has a very private and somewhat exclusive feel to it. What helps this is the staff. Every single one of them was fantastic and they made us feel so welcome, particularly Raipuni in reception and Diane in the restaurant. They are all such warm, friendly and happy people. The restaurant itself is a relaxed open air affair and the food was very good. We didn't have a bad meal. One of the best things I can say about the hotel is the snorkelling right underneath the Over Water Bungalows next to reception. The amount and variety of fish and coral is breathtaking! It was the best we saw in Polynesia, even better than the Tiputa pass in Rangiroa, and it's on the doorstep! The hotel also has free kayaks and other games activities to help yourself to and there are regular free shuttles to the town which is a 15 minute boat ride away. We borrowed bikes one day and took the boat to town for a couple of hours which was a nice excursion. If you're considering this hotel or staying in Tikehau our advice is don't hesitate, book it! Prior to staying here we were in the Intercontinental in Bora Bora and although we had a fabulous time there and in Polynesia in general we wished we had spent more time here because of how exceptional it was.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing