We spent 8 days at Conrad Bora Bora Nui and enjoyed every one of them. There are many activities and we tried many of them. Some activities are free, while others have to be paid for. Our best one was the Manta tour with marine biologist Virginie Poly. Not only did we get to see the mantas, she also gave us a very good insight to the Manta Trust and the protection of the mantas. We also did a lot of snorkelling, both at the resort and at organised tours. Very happy with both. The staff at Conrad was very friendly and made us so welcomed.
My wife & I stayed at Conrad Bora Bora Nui for 3 nights & it the best resort/hotel we have ever stayed at! From the outset we were warmly welcomed. We were given a personal tour of the whole resort & shown to our OWB, which was ready early for us. We were shown how all the lights & switches work within the OWB, and the services that were going to be provided which was helpful. We thought this was a very nice touch & something we had not experienced before. The OWB itself was immaculate. Everything about it has a luxurious feel. From the bathtub to the Bluetooth speakers that covered all areas of the OWB (including the terrace outside our OWB!). The view of the sea from our OWB was stunning & very tranquil. The resort itself was well landscaped & maintained the tropical paradise feel. The viewpoint at the top of the resort of Mount Otemanu was amazing! Even though the resort had a lot of visitors, it always maintained that secluded, non busy feel. The restaurants were great! Good food & a great service. A special mention to the patisserie chef(s) at breakfast time. They produced different patisseries each morning we were there & they not only looked exquisite they tasted delicious. We could not ask for more regarding the facilities provided. Free kayaks, paddle boards available to name a few. The corals & reefs on resort were vibrant & full of life all over the resort. My wife & I spent many hours snorkelling with the sea life. We didn’t even have to leave the area around our OWB to experience it. I would highly recommend Conrad Bora Bora Nui if visiting Bora Bora. We hope to visit again someday.…
Terrible place without management. 20 % of the employees are very sad, rude, arrogant and very unprofessional. We booked 11 nights but left after 4 terrible nights. We warning people to book this hotel, it’s not a luxury hotel compared to St. Regis and Four Seasons. It’s a 2 star hotel in paradise. The food is overpriced and not good. The location is beautiful but the service is terrible. If you google this hotel you will be surprised about how many bad ratings it have. It’s a franchise hotel and you cannot compare this hotel with other Conrad Hotels. The management don’t mind about they are destroying people’s expensive holidays and honeymoon. It’s all about profit. It will surprise me a lot if the hotel can keep the Conrad Hotel brand, that would definitely need some management changes.…
This was our second time staying at the Conrad and it was an even better experience than our first trip here! Compared to last year, we felt that the service had improved, especially at breakfast. People checked on us regularly to see if we needed anything and any orders for things like coffee or juices were filled immediately. Butter was automatically brought out as well. I think the Conrad has also listened to feedback provided last year regarding the water situation. Given that it is a tropical climate, you tend to go through a lot of water. Last year, we ended up purchasing a number of bottles to get us through our trip. This year, we did not need to purchase any additional bottles as you start off with 2 x 1 Liter bottles and the turn down service will bring 2 more. There also other little things Conrad has done to improve the experience. Bikes have been replaced with new ones and they seemed plentiful. The turn down service now includes a scented incense menu. Towels are plentiful and housekeeping is even more responsive than last year. I don't think we had to wait more than 5 minutes for any service we requested. Additionally they are refurbishing the rooms and decks. Our room this year was an OWB with Otemanu view and had a fresh coat of stain on the outside, almost no signs of wear and tear on the inside, and the big sliding door to the patio worked perfectly and did not stick at all. Even though the Conrad has very new rooms compared to some of the other resorts, it is nice to see they are being pro-active on the upkeep end of things. Many of the restaurants are also or have gotten a makeover. The menu in the French restaurant has been updated and refreshed to include a greater variety of choices. Banyan, the Chinese restaurant was not open yet so we did not get to try that option (but it should be open in April from what we heard). They have also added a steakhouse option where the Polynesian show is normally held. It also appears Conrad has invested in sound and light equipment for the Polynesian show to enhance that experience as well. Portion sizes seem to have increased and we never left feeling hungry. The butler service has been renamed as an island host service and our host, Francesca, was outstanding. She responded very quickly to any requests we had, such as for dinner reservations and shuttles to town, but also proactively checked on us during our stay. She even quickly answered silly questions we had such as identifying random fruit trees for us that we were curious about. Francesca also handled esoteric requests with grace such as when we asked if a local friend from the main island could dock their boat and join us for dinner if we wanted to do so. All the staff we encountered were very friendly and helpful whether it was restaurant staff, the concierge, one of the managers, or anyone else we interacted with. Of course, the property itself and the villas are beautiful as has been well documented in other reviews. On this trip, we really appreciated the increased level of service, active upkeep of the property, and are already looking forward to our next visit!…
BEST HOTEL I'VE EVER STAYED! I STAYED WITH MY TWO DAUGHTERS. THE WORKERS ARE SO KIND AND AMAZING, THE SUSHI RESTAURANT JUST AT THE ENTRANCE OF THE HOTEL WAS DELICIOUS. BORA BORA IS A DREAM AND I WILL DEFINTELY COME BACK. THE FREE USE OF BICYCLES AND KAYAKS CONTRIBUTED TO OUR EXPERIENCE. LOVE IT!!!
My husband and I celebrated our 30th Anniversary at the Conrad Bora Bora Resort and the entire staff was nothing short of FANTASTIC!!! We were greeted with a ukulele musician and Hotel Staff Receiving Line at both our arrival and at upon our final departure from this luxurious resort!!! If you are celebrating a special event as we did, please let the reservations staff know ahead of time as they will do their best to make your visit extra special as they did for us!!! We were recognized as Diamond Members and the service we received was equitable to this status with beautiful fresh leis upon arrival and leis made of sea shells upon departure, chocolate truffle sampler, champagne along with all sorts of little goodies we got in our room our first night along with sizable water bottles in our rooms daily during turndown service, (a welcome addition given the warm tropical climate). We stayed a total of 4 days and spent the entire time relishing our Bungalow over the water which was GORGEOUS!!! Would recommend just taking the Resort's water taxi to and from the airport so that you maximize your time at the resort. You could work a more cost efficient option by not taking the hotel's water taxi but for us, maximizing and cherishing every minute at the resort and in our spacious over water bungalow was more important than the cost. Eating at the resort is not inexpensive but we knew that given our research done prior to traveling and just adopted the mindset of "go big or go home" as we enjoyed the Tomahawk Steak Dinner for 2 for our anniversary celebration as noted in the enclosed picture. Thank you Conrad Bora Bora staff for a FABULOUS visit as we move to our next bucket list item needing to be completed!!!…
Our first stay at the Conrad Bora Bora was in August 2021. We had such a great time that we went again in Oct 2022 and will be returning again in April. Bliss starts from the moment you land in Bora Bora and hop on the Conrad’s boat to take you to the property. The Conrad has mastered the equation for the right amount of adventure, romance, and relaxation to create a perfect vacation. A few things to know: - Manta Trust tour is a must. - While all the food is yummy the pastry chef Uriielle and their team are iconic. The most difficult part of my stay was figuring out which pastries to eat each day at breakfast. - Conrad was respectful of both my food allergies and preferences. My partner has a sophisticated palette and I’m allergic to fish. They always made sure we both had incredible options for every meal. - If you’re keen to snorkel this is the property for you! They’ve done heaps to help the coral so tons of colorful fish all around. We even saw a sea turtle while snorkeling near the lobby from Diamond beach. -Spa is the best way to recover from the fight so you can truly enjoy your vacation. - The staff are a mix of being helpful, kind, and discreet. I ended up having a small medical issue during my most recent trip and the GM Gregory went above and beyond with creative problem solving to make sure that my trip was not cut short or ruined. He truly saved the day!…
This was the most relaxing vacation we’ve ever taken. The location is breathtaking. The accommodations are wonderful and the staff are top notch. Breakfast included the most incredible selection of pastries I have ever seen. Shout out to the pastry chef! The only change I would make would be a larger selection of simple lunch and snack items. You can get pretty hungry after swimming but not necessarily want to eat a whole pizza. A simple ham and cheese baguette would be ideal. Either way, we would absolutely return!
Went for my HM. Very nice grounds and hotel. Overwater bungalow is totally worth it. You can snorkel right outside of it and see a lot of fish and coral. Super nice inside too. Butler was nice but we didn't see him much or use him much. The food was pretty good but very $$$$. Cocktails are very pricey. I would recommend buying bottles from duty free. Breakfast was amazing and included in our package. Service was good but slow at times. Island time!!!!
Bora Bora is a beautiful place and a bucket list destination. However, Conrad Bora Bora Nui leaves a lot to be desired. If you are planning a trip to Bora Bora I recommend trying a different resort. The food was not satisfactory and the worst part of our stay. We didn't have a single meal that we loved as nothing had much flavor despite a high price tag. A burger is $45, chicken club is $40, a steak is $75, etc. The continental breakfast has a lot of low-quality options. Most of the food at this resort hurt our stomach. Although the food wasn't great the staff was friendly! The check-in process was a disaster. Part of the issue is that we originally booked through the AMEX portal and had to change dates due to a passport issue. Apparently, AMEX couldn't transfer the original payment (points) to Conrad as they made a new reservation, which resulted in American Express refunding us to pay the Conrad directly. As a result, we didn't get the perks of booking through the "fine hotels & resorts" in the AMEX portal. We tried explaining the situation to the front desk from there is a bit a of language barrier and I gave up. We ended up only missing out on a couple perks due to our Hilton Status. In addition, all the restaurants we original booked via email with Conrad weren't actually reserved so we had to redo all of that. The bike system is savage. Unlike other resorts I've been to where there are bicycles assigned to your room, it was first come first serve. So, you never knew if you were going to have a bike to ride when leaving your room, restaurant, etc. as everyone took them as needed even if they were in front of your bungalow. Roughly 25% of the bikes were in poor condition with a flat tire or something broken on it. Lastly, we ended up having to lave early due to a family issue. The Conrad wouldn't refund the days we weren't using which is understandable. However, they did tell me the money spent for those days could go towards incidentals such as dinners, drinks, excursions, etc. However, they didn't honor this and again the language barrier made it too difficult to figure out and I gave up. I even have the email from them stating this, so it doesn't make sense. Ultimately, our stay at the Conrad Bora Bora Nui wasn't 5-star experience. For the price I would highly recommend trying a different resort when going to Bora Bora.…
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