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Truk Stop Hotel

Traveler (107)
Room & Suite (27)
Pool & Beach (15)

About

#3 of 3 hotels in Chuuk
Location
Cleanliness
Service
Value
All our rooms are tastefully decorated with air conditioning, ceiling fans, en-suite bathroom, private balcony, telephone, TV & DVD player, refrigerator, hair dryer, hot water kettle & fresh drinking water. Safety deposit boxes are available, free of charge at the front desk. Our kayaks are free for hotel guests, you can even take a dive off our private dock. Besides conference facilities, the VIP dining room, and restaurant, we have 2 bars (one indoor and one outdoor). Get a jet lag special massage for half the price!
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Property amenities
Free Internet
Free parking
Restaurant
Bar/Lounge
Room service
Airport transportation
Breakfast Available
Concierge
Conference Facilities
Laundry Service
Meeting rooms
Non-smoking hotel
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View

Location

Full view
Contact
1993 Weno Blvd, Weno Weno, Chuuk 96942 Federated States of Micronesia
Getting there
Truk Airport2 mi
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109Reviews
140Photos
4Q+A
37Room tips
Traveler rating
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Popular mentions
I didn’t stay at the hotel here but I did eat at the restaurant several times and it has a pretty good selection of standard American food, including pizza, and in very large portions. I was disappointed because I wasn’t allowed to go SCUBA Diving with their shop because I’m a
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I stayed at the Truk Stop Hotel for a few days of diving the wrecks in the lagoon. They put me in a 3rd floor room (can't remember the name, it was #307) that was clean and airy, with a nice view of the water. The bed was fine and I slept well. I used the restaurant multiple
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We stayed there on our hopping with the United island hopper. As already mentioned in other posts new building is definitely where you should stay. Considering low level of tourism development in the area the management made an excellent job. Rooms are spacious, clean and nicely
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This review is going to be schizophrenic as we refused to stay in the first two rooms we were shown and were given a third after complaining. There are two parts to Truk Stop - one new, clean and really nice and one downright scary. The nice section has generous sized suites
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Response from truklagoondivecenter, Owner at Truk Stop Hotel
Responded Feb 16, 2019
Thank you jetmail for your review. I recall your brief visit with us and recall it being a hectic/busy time for us with delayed and cancelled flights over a 3 day period and a very frustrating time for all travelers. Our staff were trying to accommodate those impacted by the flight irregularities and in your case, ended up offering you rooms that had not been checked for use. I personally spoke with you and offered you accommodations in our new Micronesian Suites and accepted your airline vouchers without hesitation or additional cost to you and your family for the free upgrade for the period of your stay. With the opening of our new Micronesian Suites we are turning our attention to the first floor of this new wing that will include a Beauty Salon with massage service, mini - conference room, and a large coffee/bakery shop. At the same time we are in the process of upgrading the Standard, Oceanview, and Suites in the old, original Truk Stop Hotel. I can only say that sometimes, progress can be a little inconvenient and that in your case, you were not suppose to have been offered rooms in the old section. Since your visit, we flew in an Housekeeping Trainer from Guam to train all our housekeeping staff in cleaning and servicing rooms to meet guests expectations. We now have "comment cards" in each room and also in the restaurant, because we appreciate your feedback and are always looking for ways to improve and grow our business. Since you mentioned our dive shop, which you did not use, I find it hard to understand your opinion of the other shop being "a far superior dive shop". We cater to smaller groups of divers either recreational or technical, and we work very hard to make sure our divers are happy with the service we provide. We have 2- 30 foot boats with twin engines (90 4 stroke & 90 2 stroke), and a smaller 28 foot boat with brand new 60 4 stroke engines. Our boats get us to the wrecks between 15 - 30 minutes depending on which wreck it is. We launch our boats at 8am for morning 2 tank dive and have you back to the hotel in time for lunch between 12 -1 pm. Our private dock/jetty is only a 2 minute walk from the hotel. Kayaks are also available free of charge for our hotel guests. Thank you for your feedback, we value all customers comments and believe that feedback is the breakfast of champions. And, we use both positive and negative in our regular staff meetings as a way to improve our service to the visitor and support the hard work of our employees. Thank you. Bill Stinnett, Owner/CEO Truk Stop Hotel
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Positives: Ideal for divers. Restaurant opens early and stays open relatively late. Nice little gift shop and bakery. Bar indoors and outdoors overlooking the lagoon, great at sunset. Negatives: Old building in need of some fresh love with new annex. The rooms in the main
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Response from truklagoondivecenter, Public Relations Manager at Truk Stop Hotel
Responded Jan 26, 2019
Thank you for your review. As we just opened up our new wing with 8 new Suites, now we are focusing back on the Original building and improving on all the things you mentioned. We keep getting told that fiber optic is coming to Chuuk, so that is why our wifi can still be spotty at times. We pay the highest amount for the fastest internet, even though that is far from what we receive. Please request to be in one of the new Suites the next time you come around and we will happily give you a free upgrade :) Cheers, Management Team
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LOCATION
Federated States of MicronesiaChuuk
NUMBER OF ROOMS
23
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