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Grosvenor Hotel

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Grosvenor Hotel
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194 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Wellington, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed here last weekend for a wedding. Great location, room nice and clean, even had a bit of a view of the water! Gave us an early check in and late check out which was very much appreciated. Unfortunately didn't have a chance to try the bar/restaurant, but will give it a go next time I'm in Timaru.

Helpful?
1 Thank jvbroomfield
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Jvbroomfield Thank you for your compliments. Yes, do come back again. We look forward to serve you again. Faithfully Ping LIM (The Proprietor) More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I loved staying here this past month in August 2016 with my family. We felt comfortable, well cared for and enjoyed the bar downstairs. We also felt that the food served at the hotel's diner was one of the best meals we had while in Timaru and during our week stay we did try many locations.. The decor is interesting... More 

Helpful?
1 Thank Melly T
Oamaru, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 20, 2016 via mobile

I chose this hotel for the great price and central location. I can say I really enjoyed my stay, a historical hotel with a quirky style. Clean, comfortable and polite,helpful staff. I would definatley stay again.

Helpful?
1 Thank kiwiasme
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Kiwiasme Thank you wholeheartedly for your kind words. Do come again. Faithfully Ping LIM (The Proprietor) More 

Invercargill, New Zealand
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 8, 2016 via mobile

I was unimpressed with the restaurant staff and reception can be haphazard. The room was small, shabby and had a broken window latch that could be closed. It would not be my first choice of place to stay, however it is very central.

Helpful?
Thank Lee B
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Lee B On behalf of the hotel, I did write a letter to you for further clarification so that we know who and what the staff had or had not done to you. For us to be better in what we do, we need to know in specific terms of the circumstances, and then, we could attend to them... More 

Lake Tekapo, New Zealand
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 2, 2016

At first when we pulled up to The Grosvenor, I did admittedly judge it on the exterior appearances, with a little wear and tear on the paintwork. However these prejudices soonvanished when we were met with incredibly friendly staff and a spotless room. Excellent room, clean, bright, great views, warm and a good nights sleep.

Helpful?
1 Thank purpleivyleaf
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Purple Ivy Leaf From all of us here at The Grosvenor, we send you back warm happy fuzzy positive energy!! Come back soon. Faithfully Ping LIM (The Proprietor) More 

Dunedin, New Zealand
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 30, 2016 via mobile

Checked in late when reception was closed but a lovely lady from the bar promptly checked us in. Room was cold even with heater on and amenities were minimal unfortunately. Iron but no ironing board provided which was odd. Older decor in general but suprisingly very very clean room and spotless bathroom. Receptionist was super friendly when checking out late.... More 

Helpful?
Thank Daniel C
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Daniel C Thank you for informing us regarding the provision of iron without ironing board. It has been overlooked by our housekeeping team. The Grosvenor is a 3 stars hotel. You won't be short changed with essentials. Room rate won't be as price competitive as it is now if clients are yearning for more indulgence items. We strive to... More 

Oceanside, California
Level Contributor
78 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 22, 2016 via mobile

The over 100 year old hotel has been renovated nicely. The rooms are big and there's no noise from the bar below. There's free, although spotty wifi. Parking adjacent the hotel. You can eat in the bar or have a pint and charge to your room. There is a fob on your room key that allows you access into/out of... More 

Helpful?
Thank Shane H
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Shane H Thank you for your nice words. We appreciate it very much. Safe travels. Faithfully Ping LIM (The Proprietor) More 

Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

Stayed for two nights as a couple on a business trip. Our room was nice, with tasteful decor. The hotel is in a great location in downtown near the shops and restaurants and convenient for walking down to Caroline bay. The staff were very helpful. We ate at the restaurant downstairs one night and it was fairly good. The hotel... More 

Helpful?
Thank Anna W
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Anna W We appreciate your positivity and compliments. We look forward to serving you again in the near future. All the best, Ping LIM (The Proprietor) More 

Sydney, Australia
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 3, 2016 via mobile

There is only one reason I couldn't recommend this hotel, but I'll come to that later. I stayed one week at the Grosvenor. I had the Queen's Suite to myself. Fantastic location and lots of space. Loved the leather sofas and the ladies on reception were friendly. The bathroom was adequate and there was good heating. The bed wasn't brilliant... More 

Helpful?
1 Thank Peter S
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Peter S Guests' comfort is paramount here at The Grosvenor. Be mindful that The Grosvenor is a historical hotel, dated since 1875. Since then, technology has gone through leaps and bounds. The carpet material that you referred to is the same material that's been used in hospitality centres and also schools and hospitals. It provides superior thermal and sound... More 

sydney
Level Contributor
101 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 stars Reviewed June 28, 2016

The room is comfortable and warm. The bedroom part looks like it has been recently renovated - however the placement of the TV IN THE ROOM is awkward as its on an movable arm in the narrowest part of the room - which caused a few bumps to the head . The bathroom-PET HATE of mine Shower in the bath... More 

Helpful?
1 Thank missy b
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Hobartlover The room that you are referring to is Room 216. Room 215 is undergoing renovation right now, and after that is done, Room 216 will be the next in line that would have a complete renovation of the bathroom that you referred to. Yes, we wondered the same about the razor box in the bathroom. That applied to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Grosvenor has a penchant for authentic and unique design. Although we have been called a boutique hotel and a hip hotel, we're not sure what that really means. We're a little modern, and a little bohemian. Featuring an on-site restaurant and bar, The Grosvenor Hotel Timaru offers boutique & funky accommodation. Our accommodation offers feature art by local and international artists, throughout the hotel. You might stay that The Grosvenor is Timaru's Home of Modern Art (HoMA). With 44 rooms which are eco-friendly, sustainable and have green elements, like vintage furniture, low-VOC paints and recycled materials throughout. All accommodation has an ensuite with hairdryer, ironing board & iron, tea & coffee making facilities, complimentary unlimited Wi-Fi and TV. Fridges are available on request. Guests can enjoy dining in our fantastic restaurant which is now a Timaru institution, TGB (The Grosvenor Bar) is located in a one of a kind historical building with dramatic high ceilings, nostalgic exposed brick and modern touches. Whet your appetite with local, regional and international beers and cider. Then enjoy innovative tavern fare including traditional roasts, urban burgers, fresh salads, wrap, artisanal sandwiches and many other Kiwi favorites. ... more   less 

Additional Information about Grosvenor Hotel

Address: 26 Cains Terrace, Timaru, New Zealand
Location: New Zealand > South Island > Canterbury Region > Timaru
Price Range: $67 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grosvenor Hotel 3*
Number of rooms: 49
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