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Grosvenor Hotel

26 Cains Terrace, Timaru, New Zealand
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188 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Oceanside, California
Level Contributor
75 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The over 100 year old hotel has been renovated nicely. The rooms are big and there's no noise from the bar below. There's free, although spotty wifi. Parking adjacent the hotel. You can eat in the bar or have a pint and charge to your room. There is a fob on your room key that allows you access into/out of... More 

Helpful?
Thank Shane H
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Shane H Thank you for your nice words. We appreciate it very much. Safe travels. Faithfully Ping LIM (The Proprietor) More 

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for two nights as a couple on a business trip. Our room was nice, with tasteful decor. The hotel is in a great location in downtown near the shops and restaurants and convenient for walking down to Caroline bay. The staff were very helpful. We ate at the restaurant downstairs one night and it was fairly good. The hotel... More 

Helpful?
Thank Anna W
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Anna W We appreciate your positivity and compliments. We look forward to serving you again in the near future. All the best, Ping LIM (The Proprietor) More 

Sydney, Australia
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

There is only one reason I couldn't recommend this hotel, but I'll come to that later. I stayed one week at the Grosvenor. I had the Queen's Suite to myself. Fantastic location and lots of space. Loved the leather sofas and the ladies on reception were friendly. The bathroom was adequate and there was good heating. The bed wasn't brilliant... More 

Helpful?
1 Thank Peter S
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Peter S Guests' comfort is paramount here at The Grosvenor. Be mindful that The Grosvenor is a historical hotel, dated since 1875. Since then, technology has gone through leaps and bounds. The carpet material that you referred to is the same material that's been used in hospitality centres and also schools and hospitals. It provides superior thermal and sound... More 

sydney
Level Contributor
96 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room is comfortable and warm. The bedroom part looks like it has been recently renovated - however the placement of the TV IN THE ROOM is awkward as its on an movable arm in the narrowest part of the room - which caused a few bumps to the head . The bathroom-PET HATE of mine Shower in the bath... More 

Helpful?
1 Thank hobartlover
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Hobartlover The room that you are referring to is Room 216. Room 215 is undergoing renovation right now, and after that is done, Room 216 will be the next in line that would have a complete renovation of the bathroom that you referred to. Yes, we wondered the same about the razor box in the bathroom. That applied to... More 

Christchurch, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A one night stay on a short road trip south. More than surprised with he quality of our room. Brand new bathroom, super spacious,comfy bed - ideal and cheap. Good service at reception and friendly staff in the bar downstairs.

Helpful?
1 Thank Kiwi-Q-4
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Kiwi-Q-4 Yes, we are what we say we are: no frills but providing values to our guests (3 stars). We are glad that we meet your expectation. Thank you for spreading the words. Do come again. Faithfully Ping LIM (The Proprietor) More 

Levin, New Zealand
Level Contributor
115 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Grosvenor is extremely well positioned, very central, a short walk to shops, restaurants, cafes and bars, with off-street car parking right opposite. Reception services were good, and the room was clean and spacious. It’s also very reasonably priced. We don’t usually dine in the hotel where we’re staying (to us it’s a good way of getting to know the... More 

Helpful?
1 Thank tonystraw
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Tonystraw Your kind words put music to our ears. We appreciate it wholeheartedly. We look forward to serving you again in the future. Faithfully Ping LIM (The Proprietor) More 

Hastings, New Zealand
Level Contributor
125 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 23, 2016 via mobile

Visiting family mid January. Nice rooms clean and good facilities. Very good staff who were helpful with directions and suggestions of other places to eat etc. Near to who we wanted to visit with new baby. Handy to town. Mind you everything is close by in Timaru

Helpful?
Thank leoniehastings
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Leonie Thank you kindly for taking the time to write a nice review of our hotel. Do come again. Faithfully Ping LIM (The Proprietor) More 

Wellington, New Zealand
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 14, 2016

Excellant location, parking across the road, great price and the room was great, clean lots of space and had a bit of character, restaurant and bar were great and staff very helpful and friendly. Not the bland motel type hotel, I'd recommend this hotel to anyone staying in Timaru

Helpful?
Thank xrman
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings xrman We thank you for your kind words. Made our day indeed. Faithfully Ping LIM (The Proprietor) More 

Manchester, United Kingdom
Level Contributor
225 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed May 28, 2016

For what you pay for, this ticks all the boxes. Warm rooms, ensuite, television, easy walk to all attractions, friendly staff who seem to enjoy their jobs. Free wifi. Clean bathrooms and bedrooms, I was in a room with a connecting door to another room, and there was minimal sound proofing between the rooms ( I could hear my neighbours... More 

Helpful?
Thank Fforde
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Fforde Thank you for your objectivity. You were in family interconnecting rooms. Yes, sound insulation couldn't be helped with rooms that are meant to be interconnected somehow. Being a historical hotel, the timber over the years would have moved. Therefore, unlike a concrete floor, the gap of certain door is larger than the others. We applaud you MacGyver tendency,... More 

Whangarei, New Zealand
1 review
3 of 5 stars Reviewed May 19, 2016

Staff very friendly, from the cleaners to the receptionist. Excellent location, right in the heart of the city within a minute walking distance to the city and a 5 minute walk to caroline bay. The room was a little tired, but spotless and cosy, after all what are you there for, to see Timaru or to gripe about a room... More 

Helpful?
Thank jesks
wiredfrog, Owner at Grosvenor Hotel, responded to this review

Greetings Jesks Thank you for pointing out our central location. Yes, at 141 years old, The Grosvenor is one of the oldest building in the region. "Historical" is not a stretch. That being said, we have been carrying out renovation for the past eleven years and it's still ongoing. A lot of people don't actually realise that we have perfected... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Grosvenor has a penchant for authentic and unique design. Although we have been called a boutique hotel and a hip hotel, we're not sure what that really means. We're a little modern, and a little bohemian. Featuring an on-site restaurant and bar, The Grosvenor Hotel Timaru offers boutique & funky accommodation. Our accommodation offers feature art by local and international artists, throughout the hotel. You might stay that The Grosvenor is Timaru's Home of Modern Art (HoMA). With 44 rooms which are eco-friendly, sustainable and have green elements, like vintage furniture, low-VOC paints and recycled materials throughout. All accommodation has an ensuite with hairdryer, ironing board & iron, tea & coffee making facilities, complimentary unlimited Wi-Fi and TV. Fridges are available on request. Guests can enjoy dining in our fantastic restaurant which is now a Timaru institution, TGB (The Grosvenor Bar) is located in a one of a kind historical building with dramatic high ceilings, nostalgic exposed brick and modern touches. Whet your appetite with local, regional and international beers and cider. Then enjoy innovative tavern fare including traditional roasts, urban burgers, fresh salads, wrap, artisanal sandwiches and many other Kiwi favorites. ... more   less 

Additional Information about Grosvenor Hotel

Address: 26 Cains Terrace, Timaru, New Zealand
Location: New Zealand > South Island > Canterbury Region > Timaru
Price Range: $64 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grosvenor Hotel 3*
Number of rooms: 49
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