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Sapa Auberge Hotel

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Sapa Auberge Hotel
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186 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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Reviewed 3 weeks ago via mobile

I've travelled full time for 8 months and this is by far the worst experience I've had. We unfortunately ended up here after booking a Sapa tour through our hotel. From the start it was a nightmare. No one was there to pick us up on time at the bus as promised. So we had to wait for ages in...

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Thank ZFriis
Boston, Massachusetts
Reviewed January 10, 2017

1. Smarmy manager set up all our tours and tour guide had limited English and no answers to any questions. 2. Fireplace filled our room with smoke. 3. Hot water inconsistent. 4. Food pretty bad. 5. Breakfast not included. 6. Entrance is a disaster, muddy and scary high drop off. Difficult walk up to the hotel. 7. Paper thin walls....

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Thank NoMistakes
Reviewed December 17, 2016 via mobile

Stayed here for one night as part of a 3-day tour package organized by Lead Travel. Don't get discouraged by the front of the hotel (yes, it is next to a construction site, like pretty much everything in Sapa nowadays), once you enter, the building actually looks very nice. The room was spacious and clean, but a little cold. We...

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Thank Zsu123
Los Angeles, California
Reviewed December 15, 2016 via mobile

We were booked this hotel as part of a larger 3 day 2 night tour of Sapa. I was worried at first given some of the reviews of this hotel. However, after the trip, I must say that I was completely satisfied with our stay and tour. The hotel is not luxurious. If that is what you're looking for then...

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Thank Chilenz
Givat Brenner
Reviewed November 4, 2016

We did not stay at this hostel but stopped as starting and ending point of a Sapa trek. The location was awful - entering through a construction site. We were offered to wash and change in the staff rooms; we felt like disturbing their privacy. The owner, who also organized the trek, was responsive as we requested to extend the...

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Thank Eyal61
Reviewed October 20, 2016 via mobile

We booked a Sapa Tour at our hotel in Hanoi (1 night at a homestay). The tour operator came out to be the Auberge Hotel in Sapa. We got picked up some time after our bus arrived, brought back to the hotel and had breakfast (was ok). Then we had to wait more than 3 hours (!!!) for our tour....

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Thank kattschaaa
Reviewed September 10, 2016 via mobile

We booked our tour to Sapa through our hotel in Hanoi. They arranged the transport and the tour, but fortunately we booked a hotel by ourself. So Hotel Auberge offered breakfast, lunch and dinner for us and organized everything we did in Sapa. And that was the worst organization and treatment we ever got. Sometimes while waiting for meals we...

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Thank Isa B
Reviewed August 28, 2016 via mobile

Before I start myself and my partner are very open minded travellers, this is the first poor review we've written on TA, hotels.com, booking.com or anywhere for that matter. This place and the tour management has absolutely nothing good to say about it - we paid 145USD dollars each which was meant to include return sleeper trains from Hanoi, all...

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Thank Ollie K
Reviewed July 22, 2016 via mobile

I get this hotel through booking a tour from Hanoi. The room is fine but the floor is pretty dirty and the hot water isn't enough for showering. The food is the worst part, we get breakfast, lunch, and dinner there. But after the first breakfast and lunch free which including in the payment, we decided to find other place...

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Thank Thương T
Reviewed July 20, 2016 via mobile

First of all food is the worst we had in veitnam... Old bread for breakfast hot oranges juice And the drink got here 5 minutes after eating my crappy breakfast.. Hotel room floor was so dirty we had to wash our feet before going to bed.. Will never come back here.. And services so slow..

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Thank Jonas Ø
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Amenities

Highlights
  • Free Internet
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Internet
  • Free Internet
Services
  • Breakfast included

Additional Information about Sapa Auberge Hotel

Address: 031, Cau May Street, Sapa, Vietnam (Formerly Auberge Dang Trung Hotel)
Location: Vietnam > Lao Cai Province > Sapa
Price Range: $33 - $59 (Based on Average Rates for a Standard Room)
Number of rooms: 19
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Questions & Answers

Here's what travelers have asked, with answers from Sapa Auberge Hotel staff and other travelers.
1 question
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Questions? Get answers from Sapa Auberge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Third floor had good views.”
 of 5 bubbles ALeafOnTheWind, Jan 27, 2016 | Read review
“Higher floor to witness the views of the hills”
 of 5 bubbles TaniaMacDonald, Sep 6, 2015 | Read review
“Go for a top floor”
 of 5 bubbles 8fc, Aug 3, 2015 | Read review
“Request for a room that faces the room so you could have a good view of the town.”
 of 5 bubbles milaiski, Apr 15, 2015 | Read review
“Choose a room on one of the top floors to get excellent views!”
 of 5 bubbles 416irynaz, Nov 22, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question