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Victoria Sapa Resort and Spa

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Xuan Vien Street, Sapa 330000 Vietnam
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (1257)
Dining (159)
Room & Suite (39)
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A note from Victoria Sapa Resort and Spa
Updated 05/28/20

About

#20 of 175 hotels in Sapa
Location
Cleanliness
Service
Value
Travelers' Choice
Victoria Sapa Resort and Spa is unique 4 star with international standard, is located in one of the most beautiful and unspoiled locations of Northern Vietnam, (1,600 m), 380 km Northwest of Hanoi, among the highest peak Fan Si Pan (3,143 m), 38 km from Chinese border and 34 km from Lao Cai railway station. The Victoria Sapa Hotel is reachable by Victoria Express Train, which departs 6 times a week from Hanoi to Lao Cai and Laocai to Hanoi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Billiards
Babysitting
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Bidet
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, French, Filipino, German and 2 more
1697Reviews25Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
Javier wrote a review Jan 2021
18 contributions4 helpful votes
+1
Everything was perfect since the booking until the checkout. All staff really kind and Hanno, the manager was really professional. I will come back for sure!! Clean and big rooms, cozy fireplace and easy transportation to the city.
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Date of stay: January 2021Trip type: Traveled with family
1 Helpful vote
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Anthony V wrote a review Nov 2020
Aix-en-Provence, France16 contributions25 helpful votes
Thank you very much for this nice service, we really appreciate this hotel and the staff is amazing especially Miss Na who is very professional and careful about the customer, Miss Na always do her best to make us happy... We will come back for sure
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Surangkhana Laisakul, Guest Services / Front Office at Victoria Sapa Resort and Spa
Responded Dec 15, 2020
Dear Anthony V, I would like to thank you for staying with us at the Victoria Sa Pa Resort and Spas and for taking the time to write your review. I am happy to hear that you had a great stay with us and I will be pleased to pass your kind comments along to Miss Na. I do hope to welcome you again in the none too distant future. Best regards, Hanno Stamm General Manager
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JP J wrote a review Aug 2020
Kihei, Hawaii3 contributions5 helpful votes
I would highly recommend the Victoria Sapa Resort. They are amazing to work with, especially Tra My with quick correspondence and wonderful customer service. Our experience with this company was top notch.
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Date of stay: August 2020
1 Helpful vote
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Response from Surangkhana Laisakul, Guest Services / Front Office at Victoria Sapa Resort and Spa
Responded Dec 17, 2020
Dear katieandjp, Thank you very much for your review and your rating. I am glad to hear that you had a wonderful stay and services of our resort. I do hope to welcome you again in the none too distant future. Best regards, Hanno Stamm General Manager
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Nga Le wrote a review Jul 2020
29 contributions9 helpful votes
+1
I am writing this review when I am staying my first night with it. I came here after a boring stay in another hotel due to heavy rain (BTW, July is rainy season here). Hence I didn’t expect too much. However even in cold, wet weather this resort is still has its own charm. Quiet, ancient, and very local value focus in design but Western standard service. Warm hospitality despite lacking of human resource during tough time after Covid really made my stay enjoyable. This time room rate is very competitive. I got the half board package and the meal is very good (they have Western & Asia meal and I tried both). If you are looking for a real Sapa color stay but still comfortable with pool (indoor but abit cold) and free sauna, a nice view (garden, lake, mountain) but just 1-2 minutes walk to center (rs provide free tuktuk until downtown), this is unbeatable place.
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Date of stay: July 2020Trip type: Traveled with family
2 Helpful votes
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Response from Surangkhana Laisakul, Guest Services / Front Office at Victoria Sapa Resort and Spa
Responded Dec 17, 2020
Dear ngavn84. I would like to thank you very much for your review of the Victoria Sa Pa Resort & Spa. I am glad to read that you had a very enjoyable stay and I am happy to pass on your kind remarks to our team. I do hope to welcome you again in the none too distant future. Best regards, Hanno Stamm General Manager
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Antoine Le wrote a review Jun 2020
Melbourne, Australia157 contributions65 helpful votes
+1
I just cant imagine how people travel to a mountainous area with culture and local minority people and choose to stay at buildings, 5 star fancy hotels.. this place is unique with historical factors that were designed 20+ years ago. the room itself tells alot about the culture and you will be motivated to go out and explore! I came here so many times for trekking, and this is the only place I choose and continue to choose for the stay! you may want to check the Victoria Express Train, and the Victoria Homestay as well :)
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Date of stay: November 2019Trip type: Traveled with friends
2 Helpful votes
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Response from Surangkhana Laisakul, Guest Services / Front Office at Victoria Sapa Resort and Spa
Responded Dec 17, 2020
Dear AntoineLe. Thank you so much for your review of the Victoria Sapa Resort & Spa. I am happy to read that you had a great stay and do hope that we will be able to welcome you again in Sa Pa. Best regards, Hanno Stamm General Manager
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PRICE RANGE
$65 - $116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria sapa hotel sapa, victoria hotel sapa, sapa victoria hotel
LOCATION
VietnamLao Cai ProvinceSapa
NUMBER OF ROOMS
77
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Frequently Asked Questions about Victoria Sapa Resort and Spa
Which popular attractions are close to Victoria Sapa Resort and Spa?
Nearby attractions include Muong Hoa Valley (0.2 miles), Relax Bar (0.2 miles), and The Stone Church (0.07 miles).
What are some of the property amenities at Victoria Sapa Resort and Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Victoria Sapa Resort and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Victoria Sapa Resort and Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Victoria Sapa Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Victoria Sapa Resort and Spa?
Conveniently located restaurants include Ninety Pub & Bar, Chicago Pizza Sapa, and Moment Romantic Restaurant.
Are there opportunities to exercise at Victoria Sapa Resort and Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Victoria Sapa Resort and Spa located near the city center?
Yes, it is 0.3 miles away from the center of Sapa.
Are any cleaning services offered at Victoria Sapa Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Victoria Sapa Resort and Spa offer any business services?
Yes, it conveniently offers a business center, a banquet room, and conference facilities.
Which languages are spoken by the staff at Victoria Sapa Resort and Spa?
The staff speaks multiple languages, including English, French, German, Thai, Vietnamese, and Filipino.