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Victoria Sapa Resort and Spa

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Traveler (1106)
Room & Suite (278)
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About

Location
Cleanliness
Service
Value
Victoria Sapa Resort and Spa is unique 4 star with international standard, is located in one of the most beautiful and unspoiled locations of Northern Vietnam, (1,600 m), 380 km Northwest of Hanoi, among the highest peak Fan Si Pan (3,143 m), 38 km from Chinese border and 34 km from Lao Cai railway station. The Victoria Sapa Hotel is reachable by Victoria Express Train, which departs 6 times a week from Hanoi to Lao Cai and Laocai to Hanoi.
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Property amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Lagoon View
Classic
HOTEL CLASS
Hotel links
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Hotel deals
1,498Reviews
1,227Photos
23Q+A
100Room tips
Traveler rating
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  • 171
  • 38
  • 11
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Popular mentions
Very friendly and knowledgeable staff with clean and cosy rooms. We ate breakfast, lunch and dinner here and the food was delicious! Staff are always willing to help and have good english skills. Highly recommend!
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Hotel's Favorite
Lovely, well-equipped hotel with charming staff who work very hard to keep the place immaculate and to respond quickly and efficiently to guest requests. Fabulous breakfast buffet! Our rooms had beautiful views over the town and mountains - all that we had hoped for, and more.
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Response from VictoriaSapaTeam, Manager at Victoria Sapa Resort and Spa
Responded Aug 13, 2018
Dear CanadaGirl2010, Cordial greetings from Victoria Sapa! We were happy to welcome you at Victoria resort and we are honored to having exceeded your expectations. Very welcome back to your Victoria resort any time! Love from all the team
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Beautiful clean and super friendly. Could not do enough for us. Restaurant is equally good. Didn't get to the spa or pool but it looked delightful. Buggy is available to take you down to the town square (a blessing after any trekking around here). And it's only a phone call to
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+7
Wow. We really loved our stay here. The staff were fantastic, and could not have been more pleasant and friendly. After an initial mix up over our accommodation - they’d given us a twin when my wife and I needed a double, and gave us not one ounce of shade about it, which was
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The Victoria Sapa’s Private car on the overnight train from Hanoi was like a step back in time. Great time. The Resort was great. Breakfast was very good but the highlight of the visit was the service from the assistant front desk manager- Hoan Thi Thanh Thao. She worked it
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Response from VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa
Responded 4 days ago
Dear johnlwoods2, Our team would like to thank you for writing such a wonderful review, following your recent stay at Victoria Sapa Resort & Spa. We are so glad you found our hotel a good place to stay, and that you enjoyed the Victoria Express Train including our breakfast buffet and excellent service. We will let Thao know that she made an impact during your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we are able to exceed your expectations. We hope that we can have another opportunity of being of service to you once again in the near future. Please feel free to reach us at resa.sapa@victoriahotels.asia if we may be of any assistance in securing your return stay. Warmest regards, Guest Relations Executive
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another view from my room
view from my room
my room facing the garden
Under fog for 75% of the time
Photo provided by managementVictoria Sapa Resort and Spa
View from the balcony room
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Hi there is a minivan service from the railway station to Sapa. Takes about 1 hour. If you book the Victoria carriage on the train i think the transfer is inclusive otherwise approx US $40 you will need to pre book though.
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We also had a private car arranged by the agent, but Hotel also provides transportation which should be booked in advance. It’s about 40 minute drive narrow and winding road.
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Dear Ms Nu Nguyen, Thank you for your message. Spring is coming soon so the weather will be warmer during the time you visit Sapa, approximately 15 - 25 C. It is advised to prepare some pullovers as it could get chilly at night and foggy sometimes. We look forward to welcoming you very soon and stay at your disposal for any further queries you may require. Sincerely, The management team
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Dear KBWhite44, Thank you for your kind interest in our Victoria Spa. We are more than welcome to provide spa treatments for outside guests as well. You will also be able to enjoy our indoor-heated swimming pool, sauna, steam room and some other recreational facilities. There is a variety of massages and beauty treatments with the price range from about 30 - 40 GBP. We are pleased to send you the spa menu by email, please let us know your email address. Should you require any further information, please contact us at resa.sapa@victoriahotels.asia at your convenience. We look forward to an opportunity to serve you soon. Best regards, The management team
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Dear Roland-Ohana, Thank you very much for your kind interest in Victoria Sapa Resort and Spa. Please could you send an email directly to our Reservation Manager at resa.sapa@victoriahotels.asia. Your request will be responded in a prompt manner. We look forward to welcoming you and your family at Victoria Sapa Resort very soon. In the meantime, we stay at your disposal for any further queries you may require. With best regards, Guest Experience Manager Victoria Sapa Resort & Spa Tel. +84 214 3871 522
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"Rooms in 3rd floor have better view. "
"Garden or lake view will be excellent"
"Keep fairly close to front desk and restaurant Views out back are brilliant"
"Family room worked really well- a king and two single beds with a sofa bed as well (I think). You also get your own balcony. "
"We had a garden view, which was nice but the rooms over looking the valley would have been spectacular"
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PRICE RANGE
$89 - $145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria sapa hotel sapavictoria hotel sapasapa victoria hotel
LOCATION
VietnamLao Cai ProvinceSapa
NUMBER OF ROOMS
77
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