This is the best experience I have ever had in a hotel. The staff were incredible, the room is outstanding and food is simply beautiful we eat there for every meal it was so nice. They should be very proud of themselves. There is nothing to dislike about this hotel.
Lovely, well-equipped hotel with charming staff who work very hard to keep the place immaculate and to respond quickly and efficiently to guest requests. Fabulous breakfast buffet! Our rooms had beautiful views over the town and mountains - all that we had hoped for, and more.…
Loved this hotel Staff helpful and courteous would recommend this hotel unconditionally. Rooms clean, comfortable and spacious. Breakfast more than adequate and plenty of choice for all tastes. Staff helpful at all times.
Excellent location in the center of town but very quiet and calm. Also, excellent breakfasts. We were particularly appreciative of the kindness and helpfulness of Ms. Song and Mr. Nam at the travel desk, as well as Thuy and her delightful dining room team.
Great mixture of colonial style and traditional Art. They gave us a free upgrade of our Room - we enjoyed it a lot! Absolut great Breakfast Buffet. We really enjoyed our stay. It made Sapa even more special to us.
"The top floor was nice and quiet"
"Room far exceeded our expectations!"
"Our room on 2cd floor with town view was superb."
"Deluxe King bed rooms 321-324 (3rd floor (top) 2 flights of stairs"
"The shower pressure needs to be improved . They should really consider installing lifts. "