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Victoria Sapa Resort and Spa

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Xuan Vien Street, Sapa 330000 Vietnam
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (1258)
Dining (171)
Room & Suite (40)
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A note from Victoria Sapa Resort and Spa
Updated 05/28/20

About

#20 of 181 in Sapa
Location
4.4
Cleanliness
4.5
Service
4.4
Value
3.9
Victoria Sapa Resort and Spa is unique 4 star with international standard, is located in one of the most beautiful and unspoiled locations of Northern Vietnam, (1,600 m), 380 km Northwest of Hanoi, among the highest peak Fan Si Pan (3,143 m), 38 km from Chinese border and 34 km from Lao Cai railway station. The Victoria Sapa Hotel is reachable by Victoria Express Train, which departs 6 times a week from Hanoi to Lao Cai and Laocai to Hanoi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Billiards
Babysitting
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Bidet
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Filipino, German and 2 more
1697Reviews25Q+A100Room tips
Traveler rating
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Time of year
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Most Recent
Javier wrote a review Jan 2021
18 contributions4 helpful votes
+1
Everything was perfect since the booking until the checkout. All staff really kind and Hanno, the manager was really professional. I will come back for sure!! Clean and big rooms, cozy fireplace and easy transportation to the city.
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Date of stay: January 2021Trip type: Traveled
1 Helpful vote
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Anthony V wrote a review Nov 2020
Aix-en-Provence, France16 contributions25 helpful votes
Thank you very much for this nice service, we really appreciate this hotel and the staff is amazing especially Miss Na who is very professional and careful about the customer, Miss Na always do her best to make us happy... We will come back for sure
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Date of stay: November 2020Trip type: Traveled
1 Helpful vote
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Response from Surangkhana Laisakul, Guest Services / Front Office at Victoria Sapa Resort and Spa
Responded Dec 15, 2020
Dear Anthony V, I would like to thank you for staying with us at the Victoria Sa Pa Resort and Spas and for taking the time to write your review. I am happy to hear that you had a great stay with us and I will be pleased to pass your kind comments along to Miss Na. I do hope to welcome you again in the none too distant future. Best regards, Hanno Stamm General Manager
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JP J wrote a review Aug 2020
Kihei, Hawaii3 contributions5 helpful votes
I would highly recommend the Victoria Sapa Resort. They are amazing to work with, especially Tra My with quick correspondence and wonderful customer service. Our experience with this company was top notch.
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Date of stay: August 2020
1 Helpful vote
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Response from Surangkhana Laisakul, Guest Services / Front Office at Victoria Sapa Resort and Spa
Responded Dec 17, 2020
Dear katieandjp, Thank you very much for your review and your rating. I am glad to hear that you had a wonderful stay and services of our resort. I do hope to welcome you again in the none too distant future. Best regards, Hanno Stamm General Manager
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Nga Le wrote a review Jul 2020
29 contributions9 helpful votes
+1
I am writing this review when I am staying my first night with it. I came here after a boring stay in another hotel due to heavy rain (BTW, July is rainy season here). Hence I didn’t expect too much. However even in cold, wet weather this resort is still has its own charm. Quiet, ancient, and very local value focus in design but Western standard service. Warm hospitality despite lacking of human resource during tough time after Covid really made my stay enjoyable. This time room rate is very competitive. I got the half board package and the meal is very good (they have Western & Asia meal and I tried both). If you are looking for a real Sapa color stay but still comfortable with pool (indoor but abit cold) and free sauna, a nice view (garden, lake, mountain) but just 1-2 minutes walk to center (rs provide free tuktuk until downtown), this is unbeatable place.
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Date of stay: July 2020Trip type: Traveled
2 Helpful votes
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Response from Surangkhana Laisakul, Guest Services / Front Office at Victoria Sapa Resort and Spa
Responded Dec 17, 2020
Dear ngavn84. I would like to thank you very much for your review of the Victoria Sa Pa Resort & Spa. I am glad to read that you had a very enjoyable stay and I am happy to pass on your kind remarks to our team. I do hope to welcome you again in the none too distant future. Best regards, Hanno Stamm General Manager
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Antoine Le wrote a review Jun 2020
Melbourne, Australia157 contributions65 helpful votes
+1
I just cant imagine how people travel to a mountainous area with culture and local minority people and choose to stay at buildings, 5 star fancy hotels.. this place is unique with historical factors that were designed 20+ years ago. the room itself tells alot about the culture and you will be motivated to go out and explore! I came here so many times for trekking, and this is the only place I choose and continue to choose for the stay! you may want to check the Victoria Express Train, and the Victoria Homestay as well :)
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Date of stay: November 2019Trip type: Traveled
2 Helpful votes
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Response from Surangkhana Laisakul, Guest Services / Front Office at Victoria Sapa Resort and Spa
Responded Dec 17, 2020
Dear AntoineLe. Thank you so much for your review of the Victoria Sapa Resort & Spa. I am happy to read that you had a great stay and do hope that we will be able to welcome you again in Sa Pa. Best regards, Hanno Stamm General Manager
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Ray B wrote a review Mar 2020
Melbourne, Australia485 contributions88 helpful votes
+1
What a find !! This beautiful resort high above the township of Sa Pa has pretty much everything. First class accommodation, exceptionally friendly courteous staff, excellent buggy shuttle service down to town, good restaurant food catering for local and western taste. An exceptional touch when the Manager discovered it was my son’s birthday and delivered a large cake to his room. We highly recommend the Victoria Resort and Spa, definitely want to come back at some stage.
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Date of stay: March 2020Trip type: Traveled
3 Helpful votes
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Response from VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa
Responded May 27, 2020
Dear raybL4307IV, Thank you for taking the time to share your feedback of your recent stay at Victoria Sapa Resort & Spa. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. This will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Sapa. Best regards, Victoria Sapa Team
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Maggie from Crookwell NSW wrote a review Mar 2020
Crookwell, Australia22 contributions27 helpful votes
We stayed here for just one night in mid March 2020 and wished it had been for longer. The rooms are lovely, spacious and well decorated. At the restaurant Ms Thom and the staff very friendly and helpful, the restaurant has great ambience with its fire in the middle of the space and the food for both breakfast and dinner delicious! The spa is nicely appointed and has an indoor pool. I had a lovely massage from Ms Hanh. Hope we get the opportunity to go back and stay longer another time. I’d be very happy there for a few days!
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Date of stay: March 2020
2 Helpful votes
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Response from VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa
Responded May 27, 2020
Dear maggierikardbell, We would like to thank you for choosing Victoria Sapa Resort & Spa as your accommodation choice during your recent stay in Sapa, Vietnam. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our team members and particularly to Ms Thom and Ms Hanh who made your stay a pleasant one. This will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Sapa. Best regards, Victoria Sapa Team
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John B wrote a review Mar 2020
West Palm Beach2 contributions2 helpful votes
Good place to stay, close to city center but removed enough to make it quieter. Spa and indoor swimming pool within easy walking distance but hotel will provide transportation. Dining room very pleasant with great food and service. Nice fireside seating area adjacent to the bar.
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Review collected in partnership with this hotel
Date of stay: March 2020
Room Tip: Good room for two people. Had a nice view of the garden.
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2 Helpful votes
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Response from VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa
Responded May 27, 2020
Dear John B, Thank you for taking the time to share your comments with us. We are very pleased to read that you enjoyed your visit in our resort. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. We all look forward to welcoming you again on your next visit to Sapa. Best regards, Victoria Sapa Team
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Kelvin1953 wrote a review Mar 2020
Swindon, United Kingdom5 contributions9 helpful votes
Got deal through hotel overnight train from Hanoi, one night at hotel and overnight train back. Absolutely superb value. Fun train ride, good facilities. Hotel wonderful. All amenities excellent and close to centre. Staff very helpful.
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
3 Helpful votes
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Response from VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa
Responded Mar 12, 2020
Dear Kelvin1953, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs with the sincerest and warmest Victoria hospitality and service. If you're traveling to Sapa again soon, we look forward to welcoming you back to Victoria Sapa Resort & Spa. Warmest regards, Guest Relations Executive
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Amanda H wrote a review Mar 2020
1 contribution1 helpful vote
This was a lovely, peaceful and restful place to stay. Sitting by the fireplace enjoying a delicious apple and cinnimon tea or a drink was just perfect. All the staff were very kind and helpful, particularly Thom and Ligie who couldn't do enough for us. I'd definitely come back again.
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Date of stay: March 2020Trip type: Traveled
2 Helpful votes
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Response from VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa
Responded Mar 12, 2020
Dear E5839UVamandah, Many thanks for sharing your outstanding review for Victoria Sapa Resort & Spa. We are humbled by your kind words for our team particularly Ligie and Thom for their praise-worthy and topnotch service. We are glad you enjoyed sitting by the fireplace enjoying our home-made apple-cinnamon tea. We look forward to more of your many future visits. Warmest regards, Guest Relations Executive
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PRICE RANGE
$62 - $85 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria sapa hotel sapa, victoria hotel sapa, sapa victoria hotel
LOCATION
VietnamLao Cai ProvinceSapa
NUMBER OF ROOMS
77
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Frequently Asked Questions about Victoria Sapa Resort and Spa
Which popular attractions are close to Victoria Sapa Resort and Spa?
Nearby attractions include Muong Hoa Valley (0.2 miles), Relax Bar (0.2 miles), and The Stone Church (0.07 miles).
What are some of the property amenities at Victoria Sapa Resort and Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Victoria Sapa Resort and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Victoria Sapa Resort and Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Victoria Sapa Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Victoria Sapa Resort and Spa?
Conveniently located restaurants include Chicago Pizza Sapa, Ninety Pub & Bar, and 1991 French Bistrot.
Are there opportunities to exercise at Victoria Sapa Resort and Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Victoria Sapa Resort and Spa have an airport shuttle?
Yes, Victoria Sapa Resort and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Victoria Sapa Resort and Spa located near the city center?
Yes, it is 0.3 miles away from the center of Sapa.
Are any cleaning services offered at Victoria Sapa Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Victoria Sapa Resort and Spa offer any business services?
Yes, it conveniently offers a business center, a banquet room, and conference facilities.