BB Sapa Resort & Spa
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About
#30 of 500 hotels in Sapa
Location
4.4
Cleanliness
4.5
Service
4.4
Value
3.9
BB Sapa Resort & Spa (formerly Victoria Sapa Resort and Spa) is unique 4 star with international standard, is located in one of the most beautiful and unspoiled locations of Northern Vietnam, (1,600 m), 380 km Northwest of Hanoi, among the highest peak Fan Si Pan (3,143 m), 38 km from Chinese border and 34 km from Lao Cai railway station. The Victoria Sapa Hotel is reachable by Victoria Express Train, which departs 6 times a week from Hanoi to Lao Cai and Laocai to Hanoi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Billiards
Babysitting
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Highchairs available
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Bidet
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Quiet
Languages Spoken
English, French, Filipino, German and 2 more
Location
Hoang Dieu Street, Sapa 330000 Vietnam
Name/address in local language
BB Sapa Resort & Spa
Getting there
Great for walkers
Grade: 100 out of 100
100
Noibai Airport
147.5 mi•
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Rental Cars
69 Restaurants
within 0.3 miles
1704Reviews25Q+A100Room tips
Reviews
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We had checked in on 4th Dec on our visit to Sapa. The hotel is situated in a centrally located place. From the hotel there is a buggy service available which will drop you / pick up from a Center point (free of cost). From there the SAPA station is hardly a minutes walk. Hotel allows early check in. Rooms are spacious and well maintained. Staff is extremely courteous. Special mention to both the staff (day/ night) at the reception. They converse very well in English as well. Overall would highly recommend the hotel. PS: For someone looking for Indian food, there is a restaurant close by to the hotel.
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Date of stay: December 2023Trip type: Traveled with family
Room Tip: In absence of buggy, you will have to walk uphill. The buggy service is available till 10 pm in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Really lovely traditional hotel. Great position in town, with fabulous views. Good choice of food for breakfast. The pool was always quiet when we used it and is a reasonable size. Good comfy bed and housekeeping visit every day if required. Would recommend ear plugs as the surrounding area can be noisy. Super friendly and helpful staff.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Those with restricted mobility should ask for a ground floor room (no lift).
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We arrive earlier than the booking time but the room is ready. They let us check-in early for free. The welcome desk staff speak fluent english and gave us a really warm welcome. The hotel vibe is like garden hotel among mountain view. It is not far to walk to Sapa lake. The buggy is also available as request. Good hotel choice in city center.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Amazing staff gave us a tour of the spa before we booked the highly recommend for a rainy day, warm pool and spa,steam room and sauna, happy with the staff and experience, thank you, warm pool and steam room
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed 2 nights with this boutique beautiful hotel in Sapa town. The reception and bell men were so helpful. Hotel room view to the lake and city were the gem. Bf was decilious. Our kids liked the pool games very much. It was a different hotel from the rest of Sapa. highly recommend to stay.
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: come in rice season late August early September to have golden field photos
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Wonderful hotel,with incredible staff and in a wonderful position! The hotel itself is stunning,the rooms are great,and the staff are impeccable. They could not have been more helpful,even giving us umbrellas when it was raining! The restaurant as well there has a great breakfast,and a wonderful lunch! I highly recommend.
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sapa Victoria, General Manager at BB Sapa Resort & Spa
Responded Jul 5, 2023
Dear Valued Guest, Thank you for taking the time to share your terrific experience at BB Sapa Resort & Spa! We are thrilled to hear that you had a wonderful stay and enjoyed our stunning hotel, great rooms, and impeccable staff. It's fantastic to know that our team went above and beyond to make your stay memorable and enjoyable. We take pride in providing exceptional service, and it's wonderful to hear that they were helpful and even provided umbrellas during the rain. We always strive to anticipate our guests' needs and ensure their comfort throughout their stay. We are delighted that you also enjoyed our restaurant and the great breakfast and wonderful lunch we offer. We believe that a delicious and satisfying meal is an essential part of a memorable stay, and we are glad you had a positive dining experience. Thank you for highly recommending our resort. It means a lot to us. We hope to have the pleasure of welcoming you back to BB Sapa Resort & Spa in the near future for another exceptional experience. Warm regards, Tri Nguyen (Mr.) BB Sapa Resort & Spa Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My son and I spent 3 days 2 nights at BB Resort and Spa. I really love the garden. The bed is so comfortable. The food is delicious. I love its location because it is very peaceful, not as noisy as other hotels in town. I will definitely come back
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sapa Victoria, General Manager at BB Sapa Resort & Spa
Responded Jun 4, 2023
Dear Valued Guest, Thank you so much for choosing BB Resort & Spa for your recent trip to Sapa and for taking the time to share your wonderful experience with us. We are thrilled to hear that you and your son had a memorable stay with us. It's delightful to know that you loved our garden. We take pride in maintaining a picturesque and serene environment for our guests to enjoy. We believe that the beauty of nature enhances the overall experience of staying at our resort. We are also glad that you found the beds in your room to be incredibly comfortable. We understand the importance of a good night's sleep, especially after a day of exploring Sapa's stunning attractions. It's fantastic to hear that our attention to detail in providing a restful sleep experience met your expectations. Our culinary team will be delighted to learn that you found the food at our resort to be delicious. We strive to offer a diverse and flavorful menu that caters to our guests' preferences. We are thrilled that our culinary offerings left a lasting impression on you. We're pleased that you enjoyed the peaceful location of our resort. Being away from the noise and hustle of the town allows our guests to relax and rejuvenate in a serene environment. We're thrilled that our tranquil setting contributed to your overall satisfaction during your stay. Once again, thank you for choosing BB Resort & Spa, and we appreciate your kind words. We can't wait to welcome you back for another memorable stay in the future. Please don't hesitate to reach out to us if there's anything we can assist you with. Warm regards, Tri Nguyen (Mr.) BB Resort & Spa Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely comfortable hotel, in a quiet location above the town, we enjoyed our two night stay in this pleasant town. Nice buffet breakfast with plenty of choice… the chef makes omelettes with chopsticks ! Although clean and comfortable the hotel lounge and bedrooms are a little “dated” and perhaps a refurb is due ! Very helpful staff and we used the room laundry service which was very efficient.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sapa Victoria, General Manager at BB Sapa Resort & Spa
Responded May 15, 2023
Dear Misspoppy11, Thank you for taking the time to share your experience at BB Sapa Resort & Spa. We appreciate your kind words and are delighted to hear that you found our hotel to be lovely and comfortable, and that you enjoyed your two-night stay in our pleasant town. We take pride in offering a nice buffet breakfast with plenty of choices, and we're glad to know that you enjoyed it. Our chef's unique skill of making omelettes with chopsticks adds a special touch to the breakfast experience. We appreciate your feedback regarding the "dated" feel of our hotel lounge and bedrooms. We understand that design preferences can vary, and we're continuously looking for ways to enhance our guests' experience. Please rest assured that your comments will be shared with the management team for future consideration. It's great to hear that our staff was very helpful during your stay. We strive to provide exceptional service to all our guests, and your kind words serve as motivation for us to maintain our standards. We're also pleased to know that you found our room laundry service to be efficient. We aim to make our guests' stay as convenient as possible, and efficient services are a part of that commitment. Once again, thank you for choosing BB Sapa Resort & Spa. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience. Best regards, Johny Nguyen (Mr.) BB Sapa Resort & Spa Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel. Very clean. Great bed. Wonderful breakfast. Friendly service. Recommend highly. Was here for vacation travel. Great towels in the bathroom. Nice little shop in the entrance Too bad foggy in the morning but that’s life!!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sapa Victoria, General Manager at BB Sapa Resort & Spa
Responded Mar 14, 2023
Dear Gershonb580, Thank you for sharing your wonderful experience at our hotel in SaPa! We're thrilled to hear that you found our hotel beautiful, clean, and comfortable. Our staff takes pride in providing friendly service and we're glad that you found the breakfast to be wonderful. It's great to know that you enjoyed the amenities provided, including the towels and the little shop in the entrance. While we're sorry to hear that it was foggy during your stay, we're glad that it didn't detract from your overall enjoyment of your vacation travel. Thank you for recommending our hotel highly to others, and we hope to have the pleasure of welcoming you back soon for another memorable stay! Best regards, The Managerment
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the checkin until leaving, everything was excellent. The staff, the food, the room and espescially view was so good. The location was a bit in convenient but it was acceptable because we know sapa is the mountain area. Will be back again.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sapa Victoria, General Manager at BB Sapa Resort & Spa
Responded Mar 14, 2023
Dear McZane, Thank you for taking the time to share your positive experience at our hotel! We're thrilled to hear that everything, from check-in to check-out, was excellent and that you found the staff, food, and room to be of high quality. We're also delighted to know that you enjoyed the stunning views from your room. We appreciate your understanding that our location is in the mountainous area of Sapa, and we're glad that it did not hinder your overall experience. We're delighted to hear that you plan on returning to our hotel in the future, and we can't wait to welcome you back for another excellent stay! Best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Sapa area.
PRICE RANGE
$54 - $74 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria sapa hotel sapa, victoria hotel sapa, sapa victoria hotel
FORMERLY KNOWN AS
Victoria Sapa Resort and Spa
LOCATION
VietnamLao Cai ProvinceSapa
NUMBER OF ROOMS
77
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Claim Your ListingBB SAPA RESORT & SPA $68 ($̶1̶0̶6̶) - Updated 2023 Prices & Hotel Reviews - Vietnam
Frequently Asked Questions about BB Sapa Resort & Spa
Which popular attractions are close to BB Sapa Resort & Spa?
Nearby attractions include Relax Bar (0.2 miles), The Stone Church (0.2 miles), and Quang Truong Square (0.3 miles).
What are some of the property amenities at BB Sapa Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at BB Sapa Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at BB Sapa Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to BB Sapa Resort & Spa?
Conveniently located restaurants include Cho Tinh Quan - 22 Ngu Chi Son, Sapa, Saparis Eatery & Cocktail Bar, and Ladybird Sapa Restaurant & Cafe.
Are there opportunities to exercise at BB Sapa Resort & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does BB Sapa Resort & Spa have an airport shuttle?
Yes, BB Sapa Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is BB Sapa Resort & Spa located near the city center?
Yes, it is 0.3 miles away from the center of Sapa.
Are any cleaning services offered at BB Sapa Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does BB Sapa Resort & Spa offer any business services?
Yes, it conveniently offers a business center, a banquet room, and conference facilities.