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Casablanca Hotel

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Casablanca Hotel
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209 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 24, 2016 via mobile

This hotel doesn't offer a lot. Just the location and the friendly staff are ok. Everything else is in a really bad shape. We couldn't close our room so we had to lock it every time we were in it. The loudness was very high all the time. The door of our bathroom squeaked so loud you could hear it... More 

Helpful?
Thank Anne W
Cwmbran, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 18, 2016 via mobile

The hotel owner was very friendly and helpful. We were able to have late check out so that we could shower after our trek before catching a sleeper train back to Hanoi. However this hotel was not what we were expecting, we chose Casablanca as it was recommended in our lonely planet guide for the great views. Photos on trip... More 

Helpful?
Thank tanyaleck11
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 27, 2016

As we travel a lot, we have stayed in different hotels around the world. Some good some bad, but we have to put this one on the bottom. Hotel is really run down with no maintenance. No heating or cooling. Room was freezing. Gaps in balcony door and windows were so big I could put my fingers between panels. Smell... More 

Helpful?
1 Thank AndrewandMargaret
Vasteras, Sweden
2 reviews
3 of 5 stars Reviewed January 19, 2016

I spent about 5 days here. I found that the staff was really helpful! He recommended where we could get dependable motorcycles, gave us suggestions on where to go and when we did a trip on our motorbikes ( which meant we would be gone for a couple of days), he let us leave our language there without paying:) When... More 

Helpful?
Thank Elvira V
Barnsley, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 25, 2015

Stayed here recently for 2 nights. Overall found the hosts unhelpful and the accommodation lacking. Good points: - Struggling here! The keys have a stuffed toy cat attached....errm.... Bad points: - Shower terrible. Either scalding or freezing. - Gaps between window frames let in the cold air. Ended up taping them up to stop the draft. - Water on the... More 

Helpful?
Thank JohnnyPierre
Sainte-Anne-de-Bellevue, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 6, 2015

Two years ago, June 2013, I went to Casablanca Hotel. First of all, it was available to us at a very reasonable price, especially for the amazing room and view we got. We had a balcony which overlooked the beautiful rice paddy hills. The best part, though, was the staff. You have to remember, when reading negative reviews is that... More 

Helpful?
Thank carodch
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 28, 2015 via mobile

The hotel staff is not helpful at all . Recently been sold to this new owner . Rooms with no Aircon - Shower heater doesn't work . Bed sheets are dirty - The only good thing about this hotel - free wifi - Been traveling round the world . This is the worst hotel ever .

Helpful?
3 Thank ngiapc
Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 28, 2015 via mobile

I've been traveling quite a bit & this is the worst hotel ever. Nearly got burn taking shower, water pressure is small, only 2 towel for shower & that's it. Hot & cold water reverse. floor mat smells like dead rat. Bed sheet dusty. Zero service from owner or staff (if you can find one). Free noise & house flies... More 

Helpful?
2 Thank matteosg
Singapore, Singapore
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed April 28, 2015 via mobile

Worst room so far in Sapa. No view as was blocked by the new Amazing Hotel. Room No air-con, smell like a oldest room, bed sheet not really clean. Hot water can kill someone, so got to be careful. Lousy hotel. Room got to lock coz next door neighbour can just walk here.. but stuffy if we close as there... More 

Helpful?
2 Thank Patria C
Odessa
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed April 7, 2015 via mobile

Me and my wife came from noisy Hanoi to relax. We found this "hotel" at booking com, the pictures were very nice and we had a feeling that it's a very nice and calm place. Interior also was very nice and cozy. But it was ONLY on pictures. In reality everything is in terrible condition. Pictures are outdated. Dining room... More 

Helpful?
1 Thank AndriiT
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The wild beauty is seen, not only in the land and the sky, but also in the tapestry of colors seen throughout the spectacular rich region and in its lovely people. ... more   less 

Additional Information about Casablanca Hotel

Address: 026 - Dong loi, Sapa 84, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Price Range: $14 - $53 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Casablanca Hotel 2.5*
Number of rooms: 254
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