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Pinocchio Hotel

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Pinocchio Hotel
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65 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The manager (female) speaks English very well which is great when you have to organise transport (bus, train). The hotel itself offers clean and big rooms ( family room) with good beds ( most comfy we had till now) but beware that you do not get a room all the way up. We were a bit shocked about this room... More 

Helpful?
Thank Framan6602
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 10, 2016

We were so pleasantly surprised by the hospitality at Pinocchio Hotel. The owners are truly the sweetest, most accommodating people. As they say, "When the guest is happy, we're happy". And they certainly live by their words. Recommend staying on the 5th floor, as they have been updated. Our room, although a bit dated, was well taken care of, very... More 

Helpful?
1 Thank Mara M
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 16, 2016 via mobile

We booked a bed in the dormitory, instead we got an "upgrade", it was a cold, wet chamber (with mold of course), right next to the breakfast room. So you get waked up at 6:00am by the shouts of the unfriendly staff. The same staff which kept vomiting in the same (!) room, the night before. We heard everything, we... More 

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Thank Leonard G

Travelers are raving about these Sapa hotels

Vietnam
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 6, 2016

The room is spacious, bathroom is great but the view is not as it is advertised. Hotel owners and staffs are friendly and helpful, breakfast included is not various but quite good. Located in the central of Sapa town so it's very convenient to reach visit sites.

Helpful?
Thank AnnePDN9
HAN
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 6, 2015

After having trouble with Sapa View Hotel in Sapa (we had to cancel our booking and looked for another hotel), we found this hotel with available room. We paid cash to reserve 2 rooms there. After having arrived we found the room quality (we stayed in 6th floor - room 606 and 603) was not qualify enough. We told to... More 

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Thank phuonglinh2607
Western Australia, Australia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 31, 2015

Right in the heart of SaPa, this hotel boasts spacious rooms at economical prices. The staff were friendly and helpful and didn't mind us checking in early after being on the night train from Hanoi. The views were great from the room and even better from the roof top restaurant from which we enjoyed a freshly cooked to order breakfast... More 

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Thank Rossumpossum
Fort Lauderdale, Florida
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 21, 2015 via mobile

We stayed in a family room for 3 nights at Pinocchio. We arrived early in the morning exhausted after a trip on the night train, and although our room wasn't ready, the staff offered us a place to lie down or shower (we didn't take them up on it, but a nice gesture!). We instead had breakfast up on the... More 

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1 Thank rachelbenson42
Perth, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 12, 2015

Walked into this ideal location hotel overlooking the mountains in central Sapa. Rooms are very lovely, big and clean - newly refurbished with air conditioning. Lift is also available. Staff are very friendly and speak excellent English. Definitely will stay again and highly recommend for a relaxing stay.

Helpful?
1 Thank debster062
London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 3, 2015

Just recently stayed here on a couple of days off. Had a great time. Comfortable room p, super helpful staff, centrally located. Highly recommend here. Try and get a room on upper floor for views across the valley.

Helpful?
Thank Beren D
Bydgoszcz, Poland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 31, 2015

Rude services, dirty bathrooms , no hot water . We did not feel well at this hotel . They treated us badly there as soon as we checked out. It was very unpleasant. I do not recommend!!!! better find the other place to stay in Sapa

Helpful?
2 Thank aleksandrak872015
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
Official Description (provided by the hotel)
Since ten years, Pinocchio Hotel is proud to be the friendly and safe stay of travelers when coming to Sapa. In parallel with the development of the tourism in the region, our hotel has receipt thousands tourists and kept in their mind the good feeling about the friendly people of Sapa.The hotel has an ideal location, lying at the foot of Ham Rong Mountain and looking to Violet Valley, giving the eye to the villages of the ethnic minority people alternating in the terraced rice fields made by generations and generations at the foot of Fansipan Mountain. The stay in our hotel will bring to you the peaceful moments, closer to the nature of the Northwest region of Vietnam.The hotel is now owned and managed by Nguyen Van Manh, an English and French Speaking man, who is working for Sapa Tourist Information Center.With friendly and hospitable mind, we are happy to welcome you to our Pinocchio Hotel.We wish you the memorable visit in Sapa! ... more   less 

Additional Information about Pinocchio Hotel

Address: 15 Muong Hoa (Pho Cau May), Sapa, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Price Range: $14 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Pinocchio Hotel 2*
Number of rooms: 17
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