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No 29, Group 5, Thac Bac Street,, Sapa 31706 Vietnam
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Traveler (326)
Room & Suite (107)
Dining (32)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#14 of 197 hotels in Sapa
Location
4.6
Cleanliness
5.0
Service
4.8
Value
4.8
Travelers' Choice
PISTACHIO HOTEL SAPA - A PEACEFUL OASIS IN THE HEART OF SAPA Not only an ideal residential place for tourist when travelling to “the misty township,” PISTACHIO HOTEL SAPA is also artistically decorated as a “scaled-down museum” – which preserves the unique cultural value of highland ethnicity, subtly blended with the neotetric style of a high-class hotel. Located on Thac Bac Street in the middle of the town, Pistachio Hotel Sapa is literally an oasis in the heart of Sapa, overlooking the spectacular view of majestic Hoang Lien Son mountains and the poetic Muong Hoa valley from brilliant sunrise to magnificent sunset. All you need is to open the balcony door, let the clouds pour into your room and you will be able to touch the “fairyland”, at the same time experience the distinctive appeals of this land. From the hotel, tourists can easily go to other famous tourist attractions in Sapa: - Fansipan Mountain: 3km - Sapa Church: 300m - Silver Waterfall: 6,8km - Sapa Lake: 1km
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Internet
Hot tub
Indoor pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Spa
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Telephone
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
Vietnamese
237Reviews2Q+A6Room tips
Traveler rating
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JessMC1993 wrote a review Nov 15
Perth, Australia55 contributions51 helpful votes
We stayed here for 3 nights. The hotel is beautiful, very clean and has great facilities. Staff are absolutely amazing and very helpful. Breakfast buffet is also good. Infinity pool has spectacular views, although was quite cold. Overall excellent experience and would recommend to anyone visiting Sapa.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PISTACHIO HOTEL SAPA, Dịch vụ khách hàng / Lễ tân at Pistachio Hotel Sapa
Responded 1 week ago
Dear JessMC1993, Thank you so much for taking time to share your positive experiences in Pistachio Hotel Sapa with such nice comments. We are delighted to hear that you have a satisfaction with our services so far. It would be a great motivation for our team to achieve more zeal working in hospitality. Again, thank you for choosing Pistachio Hotel Sapa . We are looking forward to seeing you at the soonest in Sapa. Yours hospitably,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JiaYeong wrote a review Oct 2022
Singapore, Singapore10 contributions4 helpful votes
Wonderful experience. Beautiful view from the hotel room. Can see train and beautiful mountain with rice terraces from the hotel balcony. The hotel chief concierge Chau is very helpful. She speaks good English and giving us a lot of good advice throughout our stay. If I ever return to Sapa. Will really consider staying at Pistachio Hotel again.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Can be cold. Bring your winter wear here. If not a lot of jackets readily available for sales here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PISTACHIO HOTEL SAPA, Dịch vụ khách hàng / Lễ tân at Pistachio Hotel Sapa
Responded Oct 15, 2022
Dear JiaYeong, Thank you for choosing us as your home away from home during your entire stay. We would love to express our deep appreciation for taking time to share your great experience in Pistachio Sapa. Your encouragement will be shared with the whole team to let them know that their efforts are being highly appreciated. Thank you very much for your kind words and we hope to see you and your family again at the soonest in Sapa. Sincerely, The Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Golfkoong wrote a review Sep 2022
Bangkok, Thailand9 contributions1 helpful vote
I would rate more than five star if I could. I stayed at Pistachio Hotel Sapa for a night. The staffs there especially Ms.Chau were really helpful and friendly. She did confirm my bus ticket to Hanoi and also provide all information I should know even I did not book the ticket with them. I also rented a moto from the hotel which the price was similar to other shops. They gave me the super new moto with full tank of gas. Breakfast was fantastic. There were egg and pho station. I would definitely go back if I travel there again!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PISTACHIO HOTEL SAPA, Dịch vụ khách hàng / Lễ tân at Pistachio Hotel Sapa
Responded Sep 21, 2022
Dear Golfkoong, Thank you for choosing us as your home away from home during your entire stay. We would love to express our deep appreciation for taking time to share your great experience in Pistachio Sapa. Your encouragement will be shared with the whole team to let them know that their efforts are being highly appreciated. Thank you very much for your kind words and we hope to see you and your family again at the soonest in Sapa. Sincerely, The Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hannah G wrote a review Sep 2022
2 contributions
Views (on non-foggy days) were incredible and rooms were a good standard. However, what could have been a relaxing break in the tranquility of the mountains was spoiled by constant and very very loud building works happening right in front of the hotel, on the side with the majority of rooms and the rooftop pool & bar. These went on all day until at least 10pm at night. It appears to be an enormous construction project currently only at the foundations stage. We eventually asked to be moved to the other side for our last night only to then have the road noise (better than the incessant demolition works but no balcony, no views, lots of beeping horns). The hotel also has tiled corridors meaning every night’s sleep was interrupted by loud echoing corridor talking from other guests. We were also disappointed by the outrageously high laundry charges (fixed PER item rather than per kilo as with everywhere else in vietnam eg ) which, given that Sa Pa is a base for people trekking and exploring the mountains with frequently rainy weather, was very inconvenient. We instead had to lug our laundry down the hill to other cheaper hotel laundry facilities. I would also recommend walking down hill before flagging a taxi, we found any taxi booked by the hotel had an apx 200,000D mark up. Sa Pa in general is beautiful. This hotel has the potential to be good and has a fabulous vista but if you’re sensitive to noise, or were hoping for some tranquility in the mountains, I wouldn’t recommend this at the moment.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PISTACHIO HOTEL SAPA, Dịch vụ khách hàng / Lễ tân at Pistachio Hotel Sapa
Responded Sep 21, 2022
Dear Hannah G, Thank you for your stay at Pistachio Hotel Sapa and for taking the time to share some feedback. On behalf of the hotel's management board and whole team, we are deeply sorry about failing to meet your expectations and have taken steps to ensure that our guests' experience at our hotel is a positive one by addressing our shortcomings. We hope that you can revisit our hotel at sometime in the future to note the improvements and to have a more comfortable stay in Sapa. Sincerely, The Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WillySgFun wrote a review Sep 2022
Singapore, Singapore227 contributions11 helpful votes
+1
I have been staying in many hotels in Ho Chi Minh, Hanoi and Sapa. Pistachio and Eco Palm Resort are the best so far! I was staying in 5 Stars Mc Gallery Hotel Sapa, Eco Palm Resort and lastly Pistachio Hotel for one week and can see the differences. Sapa do not actually entertain solo traveler well. I was being rejected by restaurant and it cost more for any event. Luckily I stay in Pistachio Hotel and the lobby and restaurant staffs are super professional and help. Firstly I want to comment on Ms Minh Chau, the lobby manager. When I reach the lobby, she do not hesitate to approach me and seeking any help I may need. After short chat, she know that I was from Singapore and she mention she has been working in Singapore before. I updated her that I was not entertain by restaurant and she quickly provide a list of restaurant that provide the dishes that I would like to try and entertain solo traveler. At the end of the day, she also help me call the bus agent that pick me up at hotel. That was great! She speak English very well and have superb knowledge of the area and services that foreigner needs. She make my trip so wonderful that I want to come back to Sapa and stay in Pistachio again. I have my lunch meal in the hotel restaurant and having Salmon Hotpot. By right it was to be serve by 2 people but the restaurant specially made for me solo portion. The soup is super yummy and drank the whole pot of soup! The waiter in the restaurant was help and help me cook my salmon fish and the restaurant manger also work in Singapore before, that is helpful to provide any needs I require. It was a wonder and happy meal I have in Pistachio restaurant. I once saw the whole group of staffs include managers when out to the lobby to do clean the parking area, reeling, staircase, etc. It was amazing that they all work together to make it a good place for tourist to stay in. All the lobby staffs are exceptionally good and helpful. Serve me cold drink many times and relentlessly asking anything that they can help. Compare to 5 stars help, Mc Gallery in Sapa, they fail to perform that. The services in the hotel were great that they provide list of itineraries that we can arrange with them. Furthermore, they provide small souvenirs and weather information on the next few days for those who stay. Only problem I have with is something beyond that Pistachio can do. Is the huge crowd of local people that is extremely no**y. Expecting breakfast timing to be unexpectedly difficult to enjoy. Another area is that credit card payment are not available in the skybar and restaurant. However, it can be made at the lobby.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: Best view of cloud but there is construction near by. Can see the train as well.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PISTACHIO HOTEL SAPA, Dịch vụ khách hàng / Lễ tân at Pistachio Hotel Sapa
Responded Sep 14, 2022
Dear Wee Lee G, Thank you so much for taking time to share your positive experiences in Pistachio Hotel Sapa with such nice comments. We are delighted to hear that you have a satisfaction with our services so far. It would be a great motivation for our team to achieve more zeal working in hospitality. Again, thank you for choosing Pistachio Hotel Sapa . We are looking forward to seeing you at the soonest in Sapa. Yours hospitably, The Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Truong Dinh wrote a review Aug 2022
Gold Coast, Australia8 contributions2 helpful votes
we arrived pretty early because of the overnight bus but their staff are extremely welcoming which was unexpected. Shout out to all staff here Chau, Nhan (I don’t remember all their names but they made our trip much easier and convenient). Highly recommend this little Pistachio. if u have a chance to travel to Sapa, definitely check it out otherwise you’ll miss out a bunch
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PISTACHIO HOTEL SAPA, Dịch vụ khách hàng / Lễ tân at Pistachio Hotel Sapa
Responded Aug 4, 2022
Dear Drakegoeslobal, Thank you for choosing us as your home away from home during your entire stay. We would love to express our deep appreciation for taking time to share your great experience in Pistachio Sapa. Your encouragement will be shared with the whole team to let them know that their efforts are being highly appreciated. Thank you very much for your kind words and we hope to see you and your family again at the soonest in Sapa. Sincerely, The Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trizzie wrote a review Aug 2022
Doha, Qatar15 contributions
Our stay in this hotel was amazing! :) Upon arrival we were welcomed with a cup of tea and were shown to our room by a lovely lady Ms. Chau. She’s super nice and friendly. She never failed to greet and chat with us whenever we meet her at the reception. She also helped us arrange transport on our last day in Sapa. Bedroom is very spacious and has a balcony overlooking the mountains. Though it was a full occupany, hotel premises were kept clean and tidy. The infinity pool is stunning. Enjoyed an afternoon dip whilst admiring the breathtaking mountain scenery. Gym, spa and indoor pool are available too. Breakfast buffet is massive. Wide selection of Western and Asian dishes are available. Highly recommended. Thank you so much! :)
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PISTACHIO HOTEL SAPA, Dịch vụ khách hàng / Lễ tân at Pistachio Hotel Sapa
Responded Aug 4, 2022
Dear Trizzie7, Thank you so much for taking time to share your positive experiences in Pistachio Hotel Sapa with such nice comments. We are delighted to hear that you have a satisfaction with our services so far. It would be a great motivation for our team to achieve more zeal working in hospitality. Again, thank you for choosing Pistachio Hotel Sapa . We are looking forward to seeing you at the soonest in Sapa. Yours hospitably, The Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ron R wrote a review Jul 2022
13 contributions14 helpful votes
+1
Fancy and welcoming hotel, with an amazing infinity pool, with endless view to the mountains. We stayed in pistachio for 2 nights, was lovely experience. The staff are so nice, and pleasant. It has great meals, and the bar at the top offers great cappuccino and fresh juices. The pistachio hotel is nearby the center of Sapa, there you can find many shops and restaurants. Totally recommended.
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: They have shuttles that travels around the city, ask them
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PISTACHIO HOTEL SAPA, Dịch vụ khách hàng / Lễ tân at Pistachio Hotel Sapa
Responded Jul 15, 2022
Dear RonRa, Thank you for choosing us as your home away from home during your entire stay. We would love to express our deep appreciation for taking time to share your great experience in Pistachio Sapa. Your encouragement will be shared with the whole team to let them know that their efforts are being highly appreciated. Thank you very much for your kind words and we hope to see you and your family again at the soonest in Sapa. Sincerely, The Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bavani Siva wrote a review Jul 2022
Singapore, Singapore1 contribution
Our experience in this hotel was fantastic. We had a exhausting ride to Sapa after a long 8 hours. We arrived at the hotel very tired and drained.The staff there greeted us and were very friendly and helpful. Our customer relation manager had upgraded us to to the President Suite which came as a unexpected surprise as we had only booked the basic room in the hotel. The view in the room was spectacular and we could not get enough of it! Our manager was also very helpful in arranging transport for us to the places we wanted to go, which saved us alot of our time. Moreover, the floating breakfast was also one of the best attraction in the hotel. The experience of having breakfast in the pool alongside the mountain scenery was magical. We really had a great time in the hotel and the service is really commendable, we would definitely return to this hotel!
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PISTACHIO HOTEL SAPA, Dịch vụ khách hàng / Lễ tân at Pistachio Hotel Sapa
Responded Jul 15, 2022
Dear 166bavanis, Thank you so much for taking time to share your positive experiences in Pistachio Hotel Sapa with such nice comments. We are delighted to hear that you have a satisfaction with our services so far. It would be a great motivation for our team to achieve more zeal working in hospitality. Again, thank you for choosing Pistachio Hotel Sapa . We are looking forward to seeing you at the soonest in Sapa. Yours hospitably, The Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pop N wrote a review Jun 2022
Reading, United Kingdom1 contribution
I love the staffs here. The location is great and the breakfast is so delicious!!! Lov it! All staffs are willing to help and the price for this hotel is so reasonable. The room is very neat and have a room service not only in the midday but at night as well
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PISTACHIO HOTEL SAPA, Dịch vụ khách hàng / Lễ tân at Pistachio Hotel Sapa
Responded Jun 28, 2022
Dear popnrm, We would like to express our sincere thanks to you for sharing your amazing experience while staying with Pistachio Hotel Sapa. It is always a pleasure to know guests are happy with what we offer and that is also our daily goal to do our utmost to ensure the most comfortable stay for each and every guest. Your warm words will be shared with the team, as it is a great source of motivation. We hope you had a great time and surely look forward to your return with your family and friends in the future. Sincerely, The Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$52 - $78 (Based on Average Rates for a Standard Room)
LOCATION
VietnamLao Cai ProvinceSapa
NUMBER OF ROOMS
95
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PISTACHIO HOTEL SAPA $48 ($̶1̶2̶8̶) - Updated 2022 Prices & Reviews - Vietnam

Frequently Asked Questions about Pistachio Hotel Sapa
Which popular attractions are close to Pistachio Hotel Sapa?
Nearby attractions include Muong Hoa Valley (0.1 miles), The Stone Church (0.2 miles), and Indigo Cat (0.1 miles).
What are some of the property amenities at Pistachio Hotel Sapa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Pistachio Hotel Sapa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pistachio Hotel Sapa?
Yes, free parking is available to guests.
What are some restaurants close to Pistachio Hotel Sapa?
Conveniently located restaurants include Aira Sapa Restaurant & Bar, Ninety Pub & Bar, and Moment Romantic Restaurant.
Are there opportunities to exercise at Pistachio Hotel Sapa?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Pistachio Hotel Sapa have airport transportation?
Yes, Pistachio Hotel Sapa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pistachio Hotel Sapa located near the city center?
Yes, it is 0.5 miles away from the center of Sapa.
Are any cleaning services offered at Pistachio Hotel Sapa?
Yes, dry cleaning and laundry service are offered to guests.
Is Pistachio Hotel Sapa accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.