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Sapa Highland Resort & Spa

Traveler (212)
Room & Suite (66)
Dining (11)

About

#29 of 107 hotels in Sapa
Location
Cleanliness
Service
Value
Welcome to Sapa Highland Reaort & Spa! Our resort is at 07 Thac Bac street, downtown Sa Pa, Lao Cai. Sapa Highland Resort is an ideal place to stay for both national and international visitors, while visiting Sapa's natural beauty and experiencing its local people. Our resort is built in French architectural style, in harmony with the cultural identity of indigenous peoples and comes with our own unique services. Located in the Northwest of Vietnam, Sapa - the Misty Town - hosts many ethnic minorities who are living from agriculture and tourism. If you choose Sapa Highland Resort, you will experience relaxing days right in the heart of this old, charming town. The caring, friendly and professional staff from Sapa Highland Resort is always ready to serve, support and help you, so you will get a a real feeling of relaxation. The Reception always available to serve, to help and to answer any questions from You, provide booking information, services, and information about all the places of Sa Pa and surrounding areas. Please connect with our staffs to be the most dedicated service. Please enjoy your wonderful holidays at Sapa Highland Resort!
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Sauna
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
96Reviews
0Q+A
6Room tips
Traveler rating
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Popular mentions
My wife and I spent one very relaxing night at Sapa Highland Resort & Spa. The property is very conveniently located, just minutes from the busy area. The rooms are extremely spacious and comfortable which made for a very good night's sleep. It's a great place to stay in Sapa,
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Response from Sapahighlandresort, Giám đốc bán hàng at Sapa Highland Resort & Spa
Responded 6 days ago
Dear Varun_723, Thank you very much for taking the time to share your detailed feedback on TripAdvisor following your recent stay at Sapa Highland Resort & Spa We are glad that our well-appointed rooms, prime location and exceptional service were to your liking.. Please rest assured that your positive comments on the staff will be shared with the team, so as to boost their confidence in doing excellent services. We look forward to welcoming you back soonest. Sincerely, Sapa Highland Resort
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We stayed here for 2 nights and at first were very impressed. It was a nice, bright hotel with nice rooms and a fantastic view. However, the hotel just doesn't seem to try very hard. Our shampoo and shower gel containers were empty and we had hardly any toilet paper either on
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Response from ngocm111, Director of Sales at Sapa Highland Resort & Spa
Responded 6 days ago
Dear IrishJenny21 Thank you for taking your time to share your feedback with us. We appreciate your feedback and can assure you that they were taken in the spirit which they were intended. We truly regret for not being able to guarantee a complimentary early check-in, and would like to sincerely apologise for any inconvenience this have caused you. However, please rest assured that it is always in our best interest to arrange it upon room availability. Our normal check-in time is 2pm and normal check-out time is 12noon. On your arrival date, it was fortunate that our in-house guests checked out early, and that allowed us to provide you a complimentary early check-in If you require a guaranteed early check- in, please inform us in advance to reserve the room a night before your arrival. There could be an additional charge (one night) applied with a complimentary breakfast on your arrival date. This international standard has been applied in our hotel, to best suit our diverse clientele and requirements. And for late check out will be charge on high occupancy date. Thank you for your kind understanding on this matter. We are extremely disappointed to hear our shampoo and shower gel containers that our guests always rave about fell short of your expectations. We would certainly like to learn more about that. Thank you once again for taking time to share your valuable feedback and therefore giving us an opportunity to improve. We hope to have another opportunity to welcome you back. Best regards, The management team
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+1
This hotel is located on a hill, so be prepared for slopes and staircases when walking to the central of Sapa. It is about 10-15 mins walk to the central. The room was big, spacious and modernly furnished. Cleanliness was good. We were given a complimentary fruit besides the
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Response from ngocm111, Director of Sales at Sapa Highland Resort & Spa
Responded 6 days ago
Dear LSiJie Thank you for taking the time to share your recent experience at our resort. We are so glad you found our hotel a good place to stay, and that you enjoyed the hospitality of room . Our hotel aims to provide a truly unique experience, and we are thrilled that we are able to exceed your expectations. We hope that we can have another opportunity of being of service to you once again in the near future. Thank you for recommending Sapa Highland Resort and Spa to other travelers. Thank you and best regards, The management team
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Rooms good, apart from smelly drains in bathroom - we covered ours with bath mats and left extractor fan on to clear smell. Air conditioning good. buffet breakfast poor: Cold food, tasteless 'bread', appalling coffee. Better to forgo and find somewhere else to eat.
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Response from ngocm111, Director of Sales at Sapa Highland Resort & Spa
Responded 6 days ago
Dear marksK6273ME , Thank you for choosing Sapa Highland Resort & Spa as your accommodation choice during your recent visit to Sapa. We sincerely appreciate you taking the time to share your constructive comments. Please rest assured that we have taken serious note of your comments and will be taken into account for our development. It is through feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. We hope this experience will not alter your confidence in the Sapa Highland and Resorts network and that you will give us the opportunity of welcoming you again. In the meantime, we remain at your disposal should you require any further assistance. The management team
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+1
We had 3 nights to enjoy Highland Resort for our trip in Sapa. Room was very clean, nice view and you can enjoy fresh air from your balcony. Staff from Housekeeping was friendly and helpful. From Highland to the Sapa Center took us 10 minutes by walking. Food from Breakfast was
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Response from Sapahighlandresort, Giám đốc bán hàng at Sapa Highland Resort & Spa
Responded Mar 4, 2019
Dear Sir/Madam BlackcatNguyen, Thank you for choosing Sapa Highland Resort & Spa again and taking time to write us the review. We are very happy to hear you had a satisfying time at our hotel. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with our staff. Once again, thank you and you are always welcomed here for your revisit. Best Regard, Hoang Trang (Ms.)
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PRICE RANGE
$46 - $89 (Based on Average Rates for a Standard Room)
LOCATION
VietnamLao Cai ProvinceSapa
NUMBER OF ROOMS
185
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