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Lucky Hostel

72 Ngu Chi Son Street, Sapa Vietnam
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Guests1 room, 2 adults, 0 children
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About

Location
Cleanliness
Service
Value
Good to know
HOTEL STYLE
Budget
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Baggage storage
Currency exchange
24-hour front desk
Free internet
Car hire
Shared kitchen
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Housekeeping
Room service
Bottled water
Iron
24Reviews0Q+A0Room tips
Traveler rating
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  • 16
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  • English
The room itself is okay however there is only one terrible bathroom/toilet & everyone use them including the staff & people from outside... The dorm is on the ground floor and has a very thin door... You can hear the loud music & TV in the lobby, staff staying up late and loudly talking + the noise from the road. Staff was sleeping in the dorm, pretty odd. The guy that offered us to stay there was only kind to check us in, then was more interested by playing games on his phone than paying attention to us when we needed information. Don't do like us, spend your money elsewhere !
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When our bus arrived at 8 pm, we walked to Lucky Hostel to check in. The person at the receptionist desk was rude and told us to put our bags down and sit with no explanation. We thought it was a miscommunication after talking to others waiting for a bus, so we tried asking again to check in and the person told us we would not be able to until 9 30 pm when the manager had arrived. We left and went to a hostel down the street as we did not want to wait an hour and a half at night.
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WARNING: owner is a racist (he claims to hate "those f*ing white people"), very agressive and has no clue on how to run a business. Check other horrible experiences tripadvisor and facebook and DO NOT BOOK HERE! 4 hours after check-in, he wanted to take a photo of my passport on his private phone, which I usually allow in Asia, but as it really did not feel right, I declined and tried to offer alternative solutions. He refused to listen, went full racist on me, screamed at me to leave the hostel which I really wanted at that point, after which he threw my open backpack off the stairs and he run towards me aggressively (luckily I am much taller so I could push him back to avoid him hitting me). I ended grabbing (hopefully all) my belongings and running outside in my pyjamas. 
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Super comfy beds - really cosy and warm ! Staff are really nice and happy :) free breakfast and coffee was on point and in a great location. Ignore these negative reviews - I highly recommend this place
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The customer service at this flea pit is disgusting. The guy at reception was more interested in playing computer games than looking us in the eye when trying to have a conversation. Strongly recommend to avoid.
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LOCATION
VietnamLao Cai ProvinceSapa
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