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Eastin Ashta Resort Canggu

Traveler (173)
Room & Suite (23)
Dining (5)

About

#10 of 54 hotels in Canggu
Location
Cleanliness
Service
Value
Eastin Ashta Resort Canggu Bali is located 200 meters away from the famous surfer's beach in Canggu. Canggu is a new up and coming area close to Seminyak and is in the South Bali. The area is popular with many expatriates who choose to live there, as well as a large number of the villas owned by overseas nationals. Beaches in Canggu are also famous for surfers. Our Canggu beach resort will have a total of 119 rooms and suites with sizes ranging from 37 – 60 sqm. The overall design has contemporary Balinese influences throughout its interiors. All accommodation will feature free Wi-Fi and in-room deluxe amenities. Other facilities include a signature restaurant, gym,large swimming pool and a small meeting room.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Wheelchair access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
181Reviews
15Q+A
21Room tips
Traveler rating
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Popular mentions
Very clean and new hotel. Within walking distance of the beach and nice restaurants nearby. Never had so friendly staff in a hotel and everything was incredibly clean! Scooters also delivered via the hotel within an hour, great! Had a nice stay. Few small points for improvement - Rooms are very noisy, we heard the people walking above us and the people next door coming home and talking at night. - Do not wash clothes at the hotel! Washing 1 piece of underwear at the hotel is just as expensive as washing 1 kilo at a laundry shop. - Arranging a taxi through the hotel is much more expensive than arranging it yourself.
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Review collected in partnership with this hotel
Response from General Manager E, General Manager at Eastin Ashta Resort Canggu
Responded yesterday
Dear nvdw2016, Thank you for taking the time to share this feedback following your recent stay at our resort. We are very glad to see that you enjoyed your stay and that you felt well taken care of by our friendly staff. Your comments have been shared with the team and they really appreciate your kind words. We have noted your comments about noise as well as laundry prices and taxi prices. We do appreciate constructive feedback like this and we'll certainly consider your comments as we continue to improve our service. I'd like to point out that in Canggu regular metered taxi or apps like Grab are banned and all transportation is handled by the local transportation cooperative. They set their prices and we simply follow these prices. As for laundry the prices of a 4* hotel is naturally higher than a laundry shop on the street that charges by the kilo. We are confident that we can deliver a much higher quality and level of service than these establishments. Guests who send their laundry to us can feel confident that their clothes are being handled with utmost care. We hope that despite these issue you had a wonderful time in Bali. It was certainly a pleasure for us to be of service during your stay and we hope that we may have the pleasure of welcoming you back to us again in the future. Best Regards, Anders Lund General Manager
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This hotel was a big let down. The penthouse has no windows at all in 90% of the space, just a couple of small ones in the bedrooms. Room smells. Bed is rock hard. Food is appalling. Only positives are location was pretty good and penthouse was large. Canggu is fabulous though!
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Review collected in partnership with this hotel
Response from General Manager E, General Manager at Eastin Ashta Resort Canggu
Responded yesterday
Dear Guest, Greetings from Eastin Ashta Resort Canggu! Thank you for taking the time to share this review following your recent stay at our property, much appreciated. It is a great disappointment to see that you disliked everything about your stay in our penthouse suite and that you found the food at SALT to be appalling. We take every complaint very seriously here and we want all our guests to have an enjoyable time at our resort. I have checked with my team if you reached out to them during your stay and I understand that you didn't address any of these issues, which is a pity as we would have been more than happy to help with a change of room, special request for food etc. I also find your comment about the penthouse to be quite misleading as only the living room has no window, while both bedrooms have windows, the master bedroom with clear views of Canggu and the beach. Again, thanks for the feedback. We hope that despite these issues you had a wonderful holiday in Bali. Best Regards, Anders Lund General Manager
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Thank you very much and good karma for the housekeeping staff ( Surya ) my hubby accidentally left his wallet, when we came back the wallet still there - none missing. Love the location, very close to our favourite surfing beach, the staffs are very kind from the receptionist till the securities staffs - love the room most especially the rain shower , always feeling fresh after spending some time on the beach, aircon is good , bed is comfy, food and drink are overpriced & the swimming pool water not fresh , feel itchy bit after swimming, the bathroom amenities is standard . we lost our helmet in parking park hotel ( underground park ), the security said they will find it, but until we checked out still no helmet found , we end up pay rp 100.000,- to motorbike rental.
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Response from General Manager E, General Manager at Eastin Ashta Resort Canggu
Responded yesterday
Dear ffjhn, Thank you for taking the time to share this feedback following your recent stay with us, much appreciated. It's nice to see that you enjoyed our strategic location, felt well taken care of by our staff and liked your room. We've also noted your comment about the pool water. Our pool is being cleaned daily and there should not be any issues as we do lab tests with the water on a regular basis, which never has shown any sign of being not suitable to swim in. As for the helmet which you lost, we advise all our gusts to either put it inside the seat of your scooter or lock the strap to the the seat to prevent theft or someone taking the wrong helmet by mistake. Thank you for staying at Eastin Canggu, we hope that we may have the opportunity to welcome you back to us again in the future. Best Regards, Anders Lund General Manager
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Beautiful artsy & tasteful hotel with warm staff @ reception. Room is well-furbished & the balcony overlooks the sea. The SALT restaurant serves amazing local food & I tasted an unforgettably fresh & delectable ceviche. Great pool & gym. Awesome that it’s 5min from the beach!
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Review collected in partnership with this hotel
Response from General Manager E, General Manager at Eastin Ashta Resort Canggu
Responded 4 days ago
Dear ElsieKwan, Greetings from Eastin Ashta Resort Canggu! Many thanks for sharing this review of your recent stay at our resort, we really appreciate your feedback. It's great seeing that you felt well taken care of by our staff. We strive to always give a memorable experience to all our guests. We're also glad to see that you enjoyed your room as well as the food at SALT and our other facilities. It was a pleasure for us to serve you. We hope that we may have the pleasure of welcoming you back to us again in the future! Best Regards, Anders Lund General Manager
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+1
Just finished a 6 night stay at this hotel and it was a pleasure from start to finish. We were welcomed on arrival, helped to our room with bags and everything explained clearly to us on breakfast times, pool times etc. The room was very spacious and clean, mini bar fully restocked every time you use something and if you ever need anything else any member if staff are willing to help. The pool staff are very helpful and happy aswel! Always making sure your okay for drinks/food and always happy. The only MINOR thing I can say about the hotel was the choice of food at breakfast. Not much choice at all apart from your basics, which is enough but I expected a little more. BUT this does not let the hotel down in any way, it is only a little criticism. Would defiantly stay again if I re visited Canggu!!
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Response from General Manager E, General Manager at Eastin Ashta Resort Canggu
Responded 4 days ago
Dear PSIMOOO, Greetings from Eastin Ashta Resort Canggu! Thank you for taking the time to post this review following your recent stay at our resort, we really appreciate your feedback. We are so happy to see that you had an enjoyable stay with us. Your positive comments about our staff are much appreciated and will certainly be shared with the team. We've also noted your comment about the selection for breakfast and we will certainly keep that in mind in the future as we continue our mission to improve our product, many thanks for the constructive feedback. We hope that you had a wonderful time in Bali and that we may have the pleasure of welcoming you back to us some day in the future! Best Regards, Anders Lund General Manager
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PRICE RANGE
$57 - $105 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliNorth KutaCanggu
NUMBER OF ROOMS
119
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