Shangri-La Tianjin

Shangri-La Tianjin

No.328 Haihe East Road, Hedong District, Tianjin 300019 China
Traveler (1619)
西式自助餐台
Dining (349)
Shangri-La Hotel Tianjin
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$166
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About

5.0
#1 of 617 hotels in Tianjin
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.6
Commanding a prime city-center location and majestic views of the Haihe River, Shangri-La Hotel, Tianjin, is your home away from home. From the opulent lobby filled with contemporary Chinese art, to sophisticated restaurants and tranquil guestrooms, the hotel embraces the warmth of local culture and exquisite Shangri-La hospitality. Relax in one of our 304 contemporary guestrooms, featuring unparalleled, floor-to-ceiling vistas of Tianjin dazzling before your eyes. Unwind at our resort infinity pool, overlooking the river, and recharge in the expansive Health Club and CHI Spa. Upgrade to the Horizon Club to enjoy VIP privileges and exclusive access to the Horizon Club Lounge, located on Level 32. Families will discover entertainment for all ages at the adjoining Riverview Place shopping mall, featuring a Palace Cinema, ice-skating rink and ZipPiTeeDoo indoor adventure playground. Step out into Tianjin’s heritage neighbourhoods, cross bridge to explore charm of Tianjin.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Kids stay free
Airport transportation
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Doorperson
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
Chinese

Location

No.328 Haihe East Road, Hedong District, Tianjin 300019 China
Name/address in local language
4,531Reviews2Q+A53Room tips
Traveler rating
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Detailed Reviews
653waichil wrote a review Oct 2023
10 contributions4 helpful votes
Hotel's Favorite
5.0 of 5 bubbles
Many hotels, including those in the same hotel chain, found it hard to maintain its high standard after the pandemic. Many experienced staff had left or changed work. We were very glad that the Horizon Club at the Shangri-la Hotel in Tianjin had kept everything up to the highest standard. Tianjin is a beautiful city and is only half an hour ride on the high speed rail from Beijing. We took a short visit, and we like this city and its people a lot. We will revisit this place and stay at this hotel again.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr. President wrote a review Aug 2020
Beijing, China3,812 contributions568 helpful votes
+1
5.0 of 5 bubbles
I finally was able to escape the capital and travel to Tianjin. It has been way too long since my last visit to Tianjin because of Covid. I had a very enjoyable boys weekend at the Shangrila. It was fantastic!!! We actually arrived early and were allowed to check in early. (thank you!!) The original suite was not ready so they upgraded us to a 2 bedroom apartment room. This was fantastic, because it allowed my friend and I to have separate rooms with a shared living room. We also had a phenomenal view of Tianjin. The best view in Tianjin in my opinion. (Unobstructed View). The lounge was open as was the pool. Professional staff, and great service. I personally had a wonderful sleep for those 2 nights. The location is close to the train station and downtown. I actually got a massage at the hotel too, more on that in another review. To be frank, very nice and extremely peaceful. Even though there is a global pandemic the Shangrila Tianjin maintained the highest standards of cleaning and disinfection. Even the buffet breakfast was well prepared for crowds and minimizing any risks. The best thing was the dining room was spread out and allowed for a good distance between other diners. There is a reason they are number one, because they simply are the best. Highly recommended! Next time you are in Tianjin I’ll see you at the Shangrila!
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Date of stay: August 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Stinson, General Manager at Shangri-La Tianjin
Responded Aug 17, 2020
Dear BeijingPresident, Thank you for taking the time to review our hotel, and most importantly thank you for staying with us. I am delighted to know that you loved our location, right in the center of town and on the banks of a very picturesque river. I am glad you had a "wonderful" sleeping experience. Thank you for your recommendation and we look forward to welcoming you again in the near future. Sincerely, Jason Stinson
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Brandon Stoltenkamp wrote a review Nov 2021
Beijing, China442 contributions74 helpful votes
+1
5.0 of 5 bubbles
I booked a one bedroom apartment with a kitchen on my recent visit as I wanted to welcome some friends to celebrate my birthday. It is a fully functional kitchen and I was able to prepare all the canapés with a friend. It really had a homely feel to it, and when I needed something within reason, housekeeping was kind to oblige. Lamorak and Viki were especially helpful, and helpful with a smile. Thank you to them. I had requested up to 50 different wine glasses, plates and a few other useful bits and these were provided. The 96SQM apartment meant that my 16 guests were comfortable, also having a homely dinner party in a luxurious setting. It was an evening that will stay with me for a long time. The next morning, I enjoyed. a champagne breakfast in the club room (you can order champagne from the hotel beverage list at additional cost) . The view from the 32nd floor lounge, the highest club lounge in the city, offered sweeping views of the city and the Hai River - not a bad way to spend breakfast. While the whole Lounge staff was excellent, special mention must be made of Vien who took great care of our table of 4. Much appreciated. Finally, a huge thank you to Sam, the Director of Rooms, and his team, especially Omi. The service provided pre-arrival to one of my guests who had special needs is of the best I have experienced ever. Their unofficial 'If it is possible, we will do it' motto should be trademarked!Overall, a brilliant stay with typical Shangri-La hospitality.
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Date of stay: November 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 董 煦, General Manager at Shangri-La Tianjin
Responded Dec 1, 2021
Dear BrandonStoltenkamp, Thank you for choosing Tianijin Shanri-la to celebrate your birthday. I am glad to see you and your friends had wonderful night and thank you for your kind words to our facilities and our helpful colleagues. We look forward to seeing you again in the near future. Jeremy
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WorldWanderer1791 wrote a review May 2021
Malta247 contributions230 helpful votes
5.0 of 5 bubbles
There is really nothing more to say about this hotel and staff except that they are excellent. Be it check-in and check-out process, rooms, wifi, breakfast, restaurants, spa....they just excel in the service they provide to their guests.

We stayed here for three nights during the busy May holiday when the hotel was full, but this in no way affected their excellent level of service.

The hotel is in a great river side location, just a few minutes away from all attractions in Tianjin. Great room with nice view of the river. Excellent breakfast with a lot of choice. We had dinner twice at the Chinese restaurant (Shang Palace) which was great.

I fully recommend this hotel to anyone visiting Tianjin for business or vacation.
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Date of stay: May 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Stinson, General Manager at Shangri-La Tianjin
Responded May 6, 2021
Dear Silvano1971, Thank you for taking the time to review our hotel and staying with us during the May Holiday. I am thrilled to learn that you enjoyed your stay and it is very kind of you to recommend us to others for a business or vacation stay. We appreciate very much your patronage and look forward to welcoming you back to Tianjin. Sincerely, Jason Stinson
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Nannan wrote a review Nov 2020
13 contributions1 helpful vote
5.0 of 5 bubbles
We often don’t take into account the importance of charity and giving back especially during this challenging year of 2020. I must say, that the Shangri La Tianjin really embodies the spirit of giving back to the local community. I was delighted to be guest at the VIP table of CFFC’s (Chi Fan For Charity) the first ever event in Tianjin. The Shangri La Tianjin donated a table for 10 pax with a 6 course dinner and wine pairing in the Horizon Lounge. The tickets were sold, and the funds from the tickets went to charity in Tianjin (benefiting disabled children). No other hotels took part in this event (I was told), and Shangri La Tianjin even donated a raffle prize of a weekend stay in a suite for 2 pax (unfortunately I didn’t win). I actually came in from Beijing with my friend to support this great cause and we ended up staying the weekend at the Shangri La. There is something about this hotel that makes it special. It’s hard to properly put it into words. This is not your average hotel, it is a staple in the community. The staff were friendly, happy, I could tell they were smiling 9under their masks). Everyone has been so miserable under COVID that it was great to see people enjoying life and doing something for the community. I had the pleasure of meeting Jason (the GM) and he really brings the sense of community to the hotel, he’s actually quite well known and respected in the local community. Staying at this hotel is its real and genuine, there is nothing artificial about it. We stayed on the 22nd floor and the view was spectacular. We were lucky it was a beautiful weekend in Tianjin, it was crystal clear. Excellent breakfast if you stay in the club lounge, they have a special breakfast set (where you have buffet and made to order items). Definitely take the upgrade, and make sure you check it out at night, the best views in Tianjin. It was an honor to be at this dinner and it was a pleasure to stay at the hotel. Highly Recommended, I will certainly be coming back again soon!
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Date of stay: November 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Stinson, General Manager at Shangri-La Tianjin
Responded Nov 15, 2020
Dear xiexie7777, Thank you for participating our charity event and staying with us. We are glad to serve you and other valuable guests with such a good cause. Thank you for your recommendation and we look forward to welcoming you again in the near future. Jason Stinson
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Smurfy.Bao wrote a review May 2020
3 contributions
5.0 of 5 bubbles
The location for shopping and restaurant are very convenient. Hai He River view outside of window both day and night are very vey beautiful. The service is the best, all the staffs are very friendly. The breakfast is tasted very good, and in this special virus time, the service is very detail for protect the customer. (See the second picture). The very important thing, the bed is such comfortable. It was so good experience to stay in Tianjin Shangri la hotel.
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Date of stay: May 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason S, General Manager at Shangri-La Tianjin
Responded Jun 1, 2020
Dear Smurfy_1978bao, I am delighted you chose Shangri-La Hotel, Tianjin. Nestled on the bank of the Haihe River, all of our guestrooms have beautiful views out over the city, especially at night. Thank you for your comments on the good tasted breakfast and comfortable beds, and more importantly, thank you for noting us "best service" which we have been proud of in looking after every of or valuable guest. Thank you for staying with us, and we all look forward to welcome you back in the near future. Jason Stinson
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Brandon Stoltenkamp wrote a review Jun 2021
Beijing, China442 contributions74 helpful votes
+1
5.0 of 5 bubbles
Another fabulous stay at my home away from home. 1. My room, a one bedroom apartment, came with a fully fitted kitchen, perfect for a long stay. The living room too, was spacious, with a dining table and 4 chairs included. I need to come back! 2. Full sized L'Occitane toiletries are one of the added benefits which I appreciate. 3. Staff in the Club Lounge are consistently good. Sophia is very good at remembering the small things that matter. Emma, new, is supremely confident, speaks perfect English and is perfect for foreign guests. Johnson was so passionate with his cocktails. Make sure you book a Club room or one of the suites. It is totally worth it. 4. The SPA - magical. A shout out to my therapist Lucy who gave me a memorable facial. Overall, signature Shangr-La warmth and service paired with great value for money.
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Date of stay: June 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Executive Suite or One bedroom apartment. Or at the least, a club room. This is where you get a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Stinson, General Manager at Shangri-La Tianjin
Responded Jun 7, 2021
Dear BrandonStoltenkamp, I am delighted to receive your review and happy to learn about your pleasant stay with us. Thank you also for mentioning some of my team members by name, I am sure they are all touched by your recognition. I appreciate your comment about our lovely amenities and ‘magical’ Spa experience, thank you also for highlighting our spacious apartments that are nice upgrade option and perfect for guests who plan a longer stay. We would be very pleased to have you stay with us again in the near future. Sincerely, Jason Stinson, General Manager
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Johana wrote a review May 2020
2 contributions
5.0 of 5 bubbles
Shangri-la hotel located in heart of Tianjin can offer comfortable stay, perfect service and magical Haihe river view.

We were impressed with beautiful, spacious room and warm welcome from hotel personnel.
Food options are delicious and rich even in current difficult times - we can only recommend Café Yun and Horizon club.
Hotel gym is clean, spacious, with natural light, and include all, what we needed for our training.

This stay makes my last weeks in Tianjin before travel back to Europe wonderful experience.
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Date of stay: May 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason S, General Manager at Shangri-La Tianjin
Responded Jun 1, 2020
Dear johana_cze, we are so pleased that you had a wonderful experience with us. Like you said, we are lucky to have such a good location, sitting along the river and so close to everything in Tianjin. we are glad to know that you like our comfortable and spacious room, and delicious food in both Cafe Yun and Horizon Club. Thank you for noting us "perfect service" and apart from the rooms and restaurants we also have a great gym with a pool that that has an infinity wall out over the Haihe River. Thank you for your comments and we look forward to welcome you again in the near future. Jason Stinson
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Benjamin wrote a review Apr 2020
12 contributions
5.0 of 5 bubbles
Our stay purpose was for settling in at Tianjin. Even though we arrived at the COVID19 period we felt at any moment very safe. SLTJ team provided us a warm and heartily welcome as well as a perfectly preparation and setup of our room. The team considered everything we need for our 9 month old baby as well as a lovely welcome greeting with customized chocolate and our sweets reflecting the TJ eye. The location of the hotel is just perfect, there’s a high level mall right next to the hotel with plenty of choices for restaurants and lifestyle. Lovers of HeyTea or Starbucks will enjoy that both shops are right next to the hotel. The view and surrounding area is just lovely. We enjoyed watching the night view of the canal as well as having a walk along the canal during the day.
For us it was a wonderful stay and the best possible way to settle in at our new home Tianjin. We will definitely regularly coming back to Shangri-La Tianjin, especially to enjoy their high class Chinese restaurant and the warm hearted top service of the whole Shangri-La Tianjin team.
Thank you SLTJ team for providing us such a wonderful welcome and start in Tianjin.
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason S, General Manager at Shangri-La Tianjin
Responded Apr 13, 2020
Dear Benjamin0619, Thank you for choosing Shangri-la Hotel, Tianjin. I am thrilled to learn that you and the family enjoyed your stay with us. In this special period, we are dedicated to making our guests safe and feel comfortable as we always do. As you mentioned, sitting on the bank of the Haihe River, our location is good. Being part of the Tianjin Kerry Centre and adjacent to the Riverview Place shopping mall which offers many options for our guests, such as shopping, cinemas, various food and beverage outlets and the subway line. We are glad to make your start in Tianjin a memorable one, thank you for mentioning our time-honoured Shang Palace restaurant and we are looking forward to welcome you and the family back in the future. Jason Stinson
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pervez816 wrote a review Jan 2020
Mumbai, India20 contributions40 helpful votes
3.0 of 5 bubbles
Being a great fan of Shangri-La group I stayed again in Tianjin for the first time but disappointed.
Reception staff were not well trained. They have swiped my card although everything was paid in advance.
No place to sit in the lobby as every table was assigned the word RESERVED so very difficult to manage the meeting with my customer.
Rooms are not very flashy and lights are dull. Breakfast has less variety and some how the distance between the food and sittings was too far.
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Date of stay: December 2019
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
Room Tip: Must check that you are not paying Double
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason S, General Manager at Shangri-La Tianjin
Responded Jan 2, 2020
Dear perveza816, Thank you for staying with us. I am delighted to know that you are a Shangri-La fan. I am disappointed however to learn that some of our services and products did not meet your expectations during your recent stay. I have instantly addressed matter of your concern with our respective division managers and corrective actions have been taken to avoid the re-occurrence in the future. I believe our Front Office Manager Philip has contacted you for refunding the double payment, please understand this is a individual case which our Reception didn’t intent to do so. We always strive to make all our guest feel comfortable and at home. Please do let me know in case that I can be of any assistance to you and I do hope that we will be able to welcome you back at the Shangri-La Hotel, Tianjin in the near future. Sincerely and Wish you a Happy New Year, Jason Stinson
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Answer from Jason S
Tianjin, China
有从北京首都机场接到天津香格里拉大酒店的接机服务,有需要请与通过官网上的酒店邮箱或者拨打022-84188888取得联系。谢谢!
Answer from DorisXing
Tianjin, China2 contributions
您好,在网站上预定的房价中,会有包含早餐的价格也有不包含的,可以根据您的个人需要预定是否需要包含早餐。 无线网络是全酒店客用区域覆盖的。
Brandon Stoltenkamp wrote a tip Aug 2022
Beijing, China442 contributions74 helpful votes
5.0 of 5 bubbles
"Exec suite or Club room. Great river views"
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wynona L wrote a tip Jul 2022
17 contributions
5.0 of 5 bubbles
"For anyone comes with kids, definitely book their kids club for fun."
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traveltheworld2021 wrote a tip Apr 2022
Tianjin, China6 contributions
5.0 of 5 bubbles
"Weekends seem to be quiet in the lobby lounge. Very relaxing atmosphere."
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Kevin H wrote a tip Dec 2021
Tianjin, China58 contributions3 helpful votes
5.0 of 5 bubbles
"Please select the River View room!"
Read full review
Zarza's Travels wrote a tip Dec 2021
Auckland, New Zealand1,000 contribution96 helpful votes
3.0 of 5 bubbles
"Things to avoid = probably select a different hotel if looking for 5* service"
Read full review
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PRICE RANGE
$137 - $151 (Based on Average Rates for a Standard Room)
LOCATION
ChinaTianjin RegionTianjin
NUMBER OF ROOMS
304
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHANGRI-LA TIANJIN $136 ($̶1̶4̶8̶) - Updated 2024

Frequently Asked Questions about Shangri-La Tianjin
Which popular attractions are close to Shangri-La Tianjin?
Nearby attractions include The Orignal Site of Astor Hotel (0.3 miles), Former Residence of Zhang Xueliang (0.6 miles), and Tianjin Xiaobailou Commercial Street (0.6 miles).
What are some of the property amenities at Shangri-La Tianjin?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Shangri-La Tianjin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Tianjin?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Tianjin?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Tianjin?
Conveniently located restaurants include The Lobby Lounge (Ritz-Carlton Tianjin), Zest (Ritz-Carlton Tianjin), and Tian Tai Xuan Restaurant (Ritz-Carlton Tianjin).
Are there opportunities to exercise at Shangri-La Tianjin?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Shangri-La Tianjin have airport transportation?
Yes, Shangri-La Tianjin offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Tianjin?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Tianjin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Shangri-La Tianjin?
Many travelers enjoy visiting Jingyuan (1.5 miles), Drum Tower (2.2 miles), and Former Residence of Zhang Xueliang (0.6 miles).
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