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No.328 Haihe East Road, Hedong District, Tianjin 300019 China
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Dining (350)
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About

#1 of 1,303 hotels in Tianjin
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.6
2022 Travelers' Choice Best of the Best
Commanding a prime city-center location and majestic views of the Haihe River, Shangri-La Hotel, Tianjin, is your home away from home. From the opulent lobby filled with contemporary Chinese art, to sophisticated restaurants and tranquil guestrooms, the hotel embraces the warmth of local culture and exquisite Shangri-La hospitality. Relax in one of our 304 contemporary guestrooms, featuring unparalleled, floor-to-ceiling vistas of Tianjin dazzling before your eyes. Unwind at our resort infinity pool, overlooking the river, and recharge in the expansive Health Club and CHI Spa. Upgrade to the Horizon Club to enjoy VIP privileges and exclusive access to the Horizon Club Lounge, located on Level 32. Families will discover entertainment for all ages at the adjoining Riverview Place shopping mall, featuring a Palace Cinema, ice-skating rink and ZipPiTeeDoo indoor adventure playground. Step out into Tianjin’s heritage neighbourhoods, cross bridge to explore charm of Tianjin.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Kids stay free
Airport transportation
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
Chinese
Hotel links
Special Offer:Exclusive Member Rate
4527Reviews2Q+A53Room tips
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Brandon Stoltenkamp wrote a review Aug 2022
Beijing, China369 contributions73 helpful votes
+1
Booked for 2 nights, ended up staying for 3. It is simple: It is like a luxurious version of home. This is what you get when staff understand preferences. I noticed quite a few subtle improvements including one not so subtle: higher staff to guest ratio in the club lounge. It makes a huge difference. The Club experience offers the best value in Tianjin and is highly recommended. Stars from a service point of were Emma especially - she has the confidence to think outside of the box. Special mention too of Daisy and Sophia, as reliable as ever. Just a brilliant 3 days.
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Date of stay: August 2022
Value
Location
Service
Room Tip: Exec suite or Club room. Great river views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kevin H wrote a review Dec 2021
Tianjin, China16 contributions3 helpful votes
Hotel's Favorite
We spent three days & two nights stay in Hotel Shangri-la, Tianjin recently. What we are feeling is marvellous and awesome! Even today, my 3 year old cute son still asked me when daddy will bring him once again to Shangri-la for a big fun! As a frequent guest and loyal Golden Circle member, I just want to thank this professional Customer Service Manager Philip Jiang, who had arranged everything in advance perfectly. We even can find some tailor made baby shampoo and lotion for my cute son in the bathroom. Special thanks to Horizon Club Lounge staff Emma, Ruby, Sophia, your service made us unforgettable! Special high appreciation to Daisy Zhao, Supervisor from Horizon Club lounge, who is always accommodating and super attentive, She is very nice lady with smiling face and always deliver 5 star service what we definitely enjoy. Thank you, My dear Daisy, just keep it up, you really deserve a token of recognition! Also thanks to Flaura Kong, Manager from Lobby Bar, who specially delivered very funny sticker games and sand painting for my son, who enjoyed this so much and even want to find Flaura play again next day! Our whole family miss this unique experience in your nice hotel very much and we will be sure back again soon and YES ! I highly recommend this hotel for everyone coming to Tianjin!
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Date of stay: November 2021
Rooms
Cleanliness
Service
Room Tip: Please select the River View room!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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wynona L wrote a review Jul 2022
3 contributions
+1
The Shangri La Tianjin is absolutely superb. The hotel offers excellent guest experiences. My family have been coming to this hotel for many staycations since the pandemic started. I absolutely feel compelled to write a good review for all my experiences. During my most recent stay on July 15, 2022, my family had a wonderful time. The kids loved the gorgeous swimming pool, and their buffet was delicious. The reception and all services are super friendly. I want to especially shoutout to Shangri La’s kids club. My niece had participated several programs with them. Their staff is super attentive and helpful with small kids. Manager Flora Kong is excellent! Highly recommend his hotel for summer staycations in Tianjin. We had a phenomenal experience!
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: For anyone comes with kids, definitely book their kids club for fun.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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traveltheworld2021 wrote a review Apr 2022
Tianjin, China2 contributions
+1
I had a lovely experience in the lobby lounge at the Shangri-La Hotel. It really is underrated - the wine selection is great with wine available by the bottle or glass. The snacks provided with wine are also great (although a lot more than I expected). Winnie in the Lobby Lounge was excellent, very polite and professional. Happy to go back any time.
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Date of stay: April 2022Trip type: Traveled solo
Room Tip: Weekends seem to be quiet in the lobby lounge. Very relaxing atmosphere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vincent Thong, General Manager at Shangri-La Tianjin
Responded May 26, 2022
Dear Quest13630981106, Thank you for taking your previous time for writing a review for us and thank you for your compliments on our Lobby Lounge offerings for both wines and snacks, but most importantly the professionalism and politeness of our colleagues. Thank you for your patronage and we look forward to welcoming you back soon. Your sincerely, Vincent.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zarza's Travels wrote a review Dec 2021
China381 contributions70 helpful votes
+1
Checked in late on a Friday evening, the welcoming was ok but nothing special. Breakfast room service was cold and very poor quality so promptly returned it, was offered a free breakfast buffet the next day, but as the photo shows the restaurant was dirty and uncomfortable. This is definitely an older Shangri-La hotel, and could do with a renovation. Needed a suit carrier on my final day, which the Deputy Manager helped me with, but that was the only 'good' service during my trip. Location was quite good, had a nice view of the river and close to a shopping mall.
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Date of stay: November 2021Trip type: Traveled solo
Room Tip: Things to avoid = probably select a different hotel if looking for 5* service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brandon Stoltenkamp wrote a review Nov 2021
Beijing, China369 contributions73 helpful votes
+1
I booked a one bedroom apartment with a kitchen on my recent visit as I wanted to welcome some friends to celebrate my birthday. It is a fully functional kitchen and I was able to prepare all the canapés with a friend. It really had a homely feel to it, and when I needed something within reason, housekeeping was kind to oblige. Lamorak and Viki were especially helpful, and helpful with a smile. Thank you to them. I had requested up to 50 different wine glasses, plates and a few other useful bits and these were provided. The 96SQM apartment meant that my 16 guests were comfortable, also having a homely dinner party in a luxurious setting. It was an evening that will stay with me for a long time. The next morning, I enjoyed. a champagne breakfast in the club room (you can order champagne from the hotel beverage list at additional cost) . The view from the 32nd floor lounge, the highest club lounge in the city, offered sweeping views of the city and the Hai River - not a bad way to spend breakfast. While the whole Lounge staff was excellent, special mention must be made of Vien who took great care of our table of 4. Much appreciated. Finally, a huge thank you to Sam, the Director of Rooms, and his team, especially Omi. The service provided pre-arrival to one of my guests who had special needs is of the best I have experienced ever. Their unofficial 'If it is possible, we will do it' motto should be trademarked!Overall, a brilliant stay with typical Shangri-La hospitality.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 董 煦, General Manager at Shangri-La Tianjin
Responded Dec 1, 2021
Dear BrandonStoltenkamp, Thank you for choosing Tianijin Shanri-la to celebrate your birthday. I am glad to see you and your friends had wonderful night and thank you for your kind words to our facilities and our helpful colleagues. We look forward to seeing you again in the near future. Jeremy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
traveltheworld2021 wrote a review Nov 2021
Tianjin, China2 contributions
Tianjin is lucky to have a Shangri-La. With excellent professionalism and attentive service, this hotel is an asset. Compared to other brands in the city, this one truly shines above the rest. The hotel is located next to the Hai River and adjacent to the JialiHui mall. The rooms are well appointed and staff are knowledgeable, courteous and efficient. Check in was quick and easy, as way check out. The gym and health club were also an excellent experience. I’ll definitely be back.
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Date of stay: November 2021Trip type: Traveled solo
Room Tip: Book a river view room!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 董 煦, General Manager at Shangri-La Tianjin
Responded Nov 7, 2021
Dear Quest13630981106, I am delighted you chose Shangri-La Hotel, Tianjin. Located in the Tianjin Kerry Centre complex, we are in a great location for a quick ‘staycation’. As you have mentioned, nestled on the bank of the Haihe River with beautiful views out over the city, and also, quick and easy pedestrian access to the downtown area. I am delighted to read your comments about the well appointed room, I agree, it is beautiful and with well throughout rooms that are spacious and comfortable. What I am most happy to read though is the level of service you experienced, from check in through to the gym and as well check out. I am delighted to know that you had a great experience with us and in Tianjin and we all look forward to having to stay with us again. Sincerely, Jeremy Dong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
R7aal_1 wrote a review Oct 2021
Dubai, United Arab Emirates3 contributions
I like staying at this hotel, very nice hotel staff.special thank to Helen. The restaurant also is great and the gym, horizon club, Parking and the hotel surroundin. The river is very close to the hotel where you can enjoy walking.
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Date of stay: October 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 董 煦, General Manager at Shangri-La Tianjin
Responded Oct 11, 2021
Dear R7aal_1,Thank you for staying with us. I am delighted your like our hotel and our nice colleagues, We look forward to welcoming you again in the near future. Sincerely, Jeremy Dong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Johnny Z.J. Wu wrote a review Oct 2021
1 contribution
+1
Second time visiting after 2 years, plus our child, upgraded to executive level, nice lounge with good service, food and wine in an unexpected way. Very chilled experience using a lot bathtub and slept well. Will try gym and swimming pool next time. Thoughtful service is the core value.
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: Choose executive and it brings more than you expected.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 董 煦, General Manager at Shangri-La Tianjin
Responded Oct 11, 2021
Dear Culture6275005505, Thank you for staying with us during National Day Holiday. I am thrilled to learn that you and your family came back to us after two years time as an old friend of us. I am glad to read you like everything in the hotel but most importantly you found our colleagues thoughtful, that is the genuine warmth and efficient service we have been striving to deliver to our guests, as you said that is the "core value". Again, thank you for coming back. We look forward to welcome you back next time. Sincerely, Jeremy Dong Thank you for staying with us. I am delighted your like our hotel and our nice colleagues, We look forward to welcoming you again in the near future. Sincerely, Jeremy Dong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kevin H wrote a review Sep 2021
Tianjin, China16 contributions3 helpful votes
Last weekend we had a very nice experience in hotel Shangri-la, Tianjin, I can even say this is the truly 5 star hotel experience! When we just arrived in the hotel lobby early 10am in the morning, even i had notified the hotel one week ago, I never imagined hotel customer service already prepared everything when we checked in the counter. Special thanks to Mr. Philip Jiang, Front Service Manager, who is very helpful and professional and he is welcomed us at the check in counter, at the same time, he not only upgraded our room from Club Room to Suite, but also delivered very lovely plush toy bear to my 3 year baby, very impressive service our whole family enjoy this very much! Here, I also want to give high acclaim to this Executive Lounge, not just coz it has unbeaten panoramic Haihe River view, but also for the warm and unforgettable service by the entire team in this lounge, Supervisor Daisy Zhao, and Officer Emma Hou, Sofia Sun, all these ladies are very helpful and accommodating. I still remember in the weekend evening, my baby wanted to eat some non-spicy vegetables and Daisy Zhao tried all the way to deliver the same from downstairs restaurant. This is very professional Customer Service team, our whole family appreciated the service very much. I also want to extend my special thanks to Mr. Billy Zhu, Banquet Manager, who are always very helpful and warm hearted. He worked out very nice arrangement for evening tea and milk to the suite room. This is what I consider a truly luxury hotel experience. Clean, spacious, professional staff, good food, timely turn down service, fantastic swimming pool, awesome gym. When you stay in this hotel you will feel like a king/queen. No need to say more, what you see is True!
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Date of stay: September 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 董 煦, General Manager at Shangri-La Tianjin
Responded Sep 28, 2021
Dear Kevin H, Thank you for stay with Shangri-La Hotel, Tianjin. I am thrilled to learn that you and your family enjoyed your stay with us. I am delighted you liked everything in the hotel - our spacious room, food, Horizon Club Lounge, gym and pool, but most importantly you found our colleagues professional, helpful and friendly, and went the extra step each time, that is the genuine warmth and efficient service we have been striving to deliver to our guests. Thank you also for mentioning some of my team members by name, and I am sure they are all touched by your recognition. It was a pleasure having you stay with us, and we all look forward to welcoming you back again very soon. Sincerely, Jeremy Dong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$128 - $139 (Based on Average Rates for a Standard Room)
LOCATION
ChinaTianjin RegionTianjin
NUMBER OF ROOMS
304
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SHANGRI-LA TIANJIN - Updated 2022 Prices & Hotel Reviews (China)

Frequently Asked Questions about Shangri-La Tianjin
Which popular attractions are close to Shangri-La Tianjin?
Nearby attractions include The Orignal Site of Astor Hotel (0.3 miles), Former Residence of Zhang Xueliang (0.6 miles), and Tianjin Xiaobailou Commercial Street (0.6 miles).
What are some of the property amenities at Shangri-La Tianjin?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Shangri-La Tianjin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Tianjin?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Tianjin?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Tianjin?
Conveniently located restaurants include The Lobby Lounge (Ritz-Carlton Tianjin), Zest (Ritz-Carlton Tianjin), and Tian Tai Xuan Restaurant (Ritz-Carlton Tianjin).
Are there opportunities to exercise at Shangri-La Tianjin?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Shangri-La Tianjin have airport transportation?
Yes, Shangri-La Tianjin offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Tianjin?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Tianjin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Shangri-La Tianjin?
Many travelers enjoy visiting Jingyuan (1.5 miles), Drum Tower (2.2 miles), and Former Residence of Zhang Xueliang (0.6 miles).