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No.328 Haihe East Road, Hedong District, Tianjin 300019 China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1595)
Dining (346)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Tianjin
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 1,299 hotels in Tianjin
Travelers' Choice
Commanding a prime city-center location and majestic views of the Haihe River, Shangri-La Hotel, Tianjin, is your home away from home. From the opulent lobby filled with contemporary Chinese art, to sophisticated restaurants and tranquil guestrooms, the hotel embraces the warmth of local culture and exquisite Shangri-La hospitality. Relax in one of our 304 contemporary guestrooms, featuring unparalleled, floor-to-ceiling vistas of Tianjin dazzling before your eyes. Unwind at our resort infinity pool, overlooking the river, and recharge in the expansive Health Club and CHI Spa. Upgrade to the Horizon Club to enjoy VIP privileges and exclusive access to the Horizon Club Lounge, located on Level 32. Families will discover entertainment for all ages at the adjoining Riverview Place shopping mall, featuring a Palace Cinema, ice-skating rink and ZipPiTeeDoo indoor adventure playground. Step out into Tianjin’s heritage neighbourhoods, cross bridge to explore charm of Tianjin.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Kids stay free
Airport transportation
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Languages Spoken
4461Reviews2Q+A50Room tips
Traveler rating
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Popular mentions
Kevin H wrote a review Dec 2021
Tianjin, China16 contributions2 helpful votes
We spent three days & two nights stay in Hotel Shangri-la, Tianjin recently. What we are feeling is marvellous and awesome! Even today, my 3 year old cute son still asked me when daddy will bring him once again to Shangri-la for a big fun! As a frequent guest and loyal Golden Circle member, I just want to thank this professional Customer Service Manager Philip Jiang, who had arranged everything in advance perfectly. We even can find some tailor made baby shampoo and lotion for my cute son in the bathroom. Special thanks to Horizon Club Lounge staff Emma, Ruby, Sophia, your service made us unforgettable! Special high appreciation to Daisy Zhao, Supervisor from Horizon Club lounge, who is always accommodating and super attentive, She is very nice lady with smiling face and always deliver 5 star service what we definitely enjoy. Thank you, My dear Daisy, just keep it up, you really deserve a token of recognition! Also thanks to Flaura Kong, Manager from Lobby Bar, who specially delivered very funny sticker games and sand painting for my son, who enjoyed this so much and even want to find Flaura play again next day! Our whole family miss this unique experience in your nice hotel very much and we will be sure back again soon and YES ! I highly recommend this hotel for everyone coming to Tianjin!
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Date of stay: November 2021
Room Tip: Please select the River View room!
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Zarza's Travels wrote a review Dec 2021
China374 contributions58 helpful votes
Checked in late on a Friday evening, the welcoming was ok but nothing special. Breakfast room service was cold and very poor quality so promptly returned it, was offered a free breakfast buffet the next day, but as the photo shows the restaurant was dirty and uncomfortable. This is definitely an older Shangri-La hotel, and could do with a renovation. Needed a suit carrier on my final day, which the Deputy Manager helped me with, but that was the only 'good' service during my trip. Location was quite good, had a nice view of the river and close to a shopping mall.
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Date of stay: November 2021Trip type: Traveled solo
Room Tip: Things to avoid = probably select a different hotel if looking for 5* service
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Brandon Stoltenkamp wrote a review Nov 2021
Beijing, China348 contributions66 helpful votes
I booked a one bedroom apartment with a kitchen on my recent visit as I wanted to welcome some friends to celebrate my birthday. It is a fully functional kitchen and I was able to prepare all the canapés with a friend. It really had a homely feel to it, and when I needed something within reason, housekeeping was kind to oblige. Lamorak and Viki were especially helpful, and helpful with a smile. Thank you to them. I had requested up to 50 different wine glasses, plates and a few other useful bits and these were provided. The 96SQM apartment meant that my 16 guests were comfortable, also having a homely dinner party in a luxurious setting. It was an evening that will stay with me for a long time. The next morning, I enjoyed. a champagne breakfast in the club room (you can order champagne from the hotel beverage list at additional cost) . The view from the 32nd floor lounge, the highest club lounge in the city, offered sweeping views of the city and the Hai River - not a bad way to spend breakfast. While the whole Lounge staff was excellent, special mention must be made of Vien who took great care of our table of 4. Much appreciated. Finally, a huge thank you to Sam, the Director of Rooms, and his team, especially Omi. The service provided pre-arrival to one of my guests who had special needs is of the best I have experienced ever. Their unofficial 'If it is possible, we will do it' motto should be trademarked!Overall, a brilliant stay with typical Shangri-La hospitality.
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Date of stay: November 2021
Sleep Quality
Response from 董 煦, General Manager at Shangri-La Tianjin
Responded Dec 1, 2021
Dear BrandonStoltenkamp, Thank you for choosing Tianijin Shanri-la to celebrate your birthday. I am glad to see you and your friends had wonderful night and thank you for your kind words to our facilities and our helpful colleagues. We look forward to seeing you again in the near future. Jeremy
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traveltheworld2021 wrote a review Nov 2021
Tianjin, China1 contribution
Tianjin is lucky to have a Shangri-La. With excellent professionalism and attentive service, this hotel is an asset. Compared to other brands in the city, this one truly shines above the rest. The hotel is located next to the Hai River and adjacent to the JialiHui mall. The rooms are well appointed and staff are knowledgeable, courteous and efficient. Check in was quick and easy, as way check out. The gym and health club were also an excellent experience. I’ll definitely be back.
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Date of stay: November 2021Trip type: Traveled solo
Room Tip: Book a river view room!
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Response from 董 煦, General Manager at Shangri-La Tianjin
Responded Nov 7, 2021
Dear Quest13630981106, I am delighted you chose Shangri-La Hotel, Tianjin. Located in the Tianjin Kerry Centre complex, we are in a great location for a quick ‘staycation’. As you have mentioned, nestled on the bank of the Haihe River with beautiful views out over the city, and also, quick and easy pedestrian access to the downtown area. I am delighted to read your comments about the well appointed room, I agree, it is beautiful and with well throughout rooms that are spacious and comfortable. What I am most happy to read though is the level of service you experienced, from check in through to the gym and as well check out. I am delighted to know that you had a great experience with us and in Tianjin and we all look forward to having to stay with us again. Sincerely, Jeremy Dong
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R7aal_1 wrote a review Oct 2021
Dubai, United Arab Emirates3 contributions
I like staying at this hotel, very nice hotel staff.special thank to Helen. The restaurant also is great and the gym, horizon club, Parking and the hotel surroundin. The river is very close to the hotel where you can enjoy walking.
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Date of stay: October 2021Trip type: Traveled on business
Response from 董 煦, General Manager at Shangri-La Tianjin
Responded Oct 11, 2021
Dear R7aal_1,Thank you for staying with us. I am delighted your like our hotel and our nice colleagues, We look forward to welcoming you again in the near future. Sincerely, Jeremy Dong
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$136 - $205 (Based on Average Rates for a Standard Room)
ChinaTianjin RegionTianjin
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Frequently Asked Questions about Shangri-La Tianjin
Which popular attractions are close to Shangri-La Tianjin?
Nearby attractions include The Orignal Site of Astor Hotel (0.3 miles), Former Residence of Zhang Xueliang (0.6 miles), and Tianjin Xiaobailou Commercial Street (0.6 miles).
What are some of the property amenities at Shangri-La Tianjin?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Shangri-La Tianjin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Tianjin?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Tianjin?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Tianjin?
Conveniently located restaurants include The Lobby Lounge (Ritz-Carlton Tianjin), Zest (Ritz-Carlton Tianjin), and Tian Tai Xuan Restaurant (Ritz-Carlton Tianjin).
Are there opportunities to exercise at Shangri-La Tianjin?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Shangri-La Tianjin have airport transportation?
Yes, Shangri-La Tianjin offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Tianjin?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Tianjin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Shangri-La Tianjin?
Many travelers enjoy visiting Jingyuan (1.5 miles), Drum Tower (2.2 miles), and Former Residence of Zhang Xueliang (0.6 miles).