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The St Regis Tianjin Hotel

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The St Regis Tianjin Hotel
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282 Reviews from our TripAdvisor Community

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Showing 161: English reviews
London, United Kingdom
Level Contributor
390 reviews
199 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
Reviewed 5 days ago NEW via mobile

Wow hotel rooms and welcome but a few rough edges . Swimming pool good ( caps required ). Service promised but not delivered - e.g. Room tray removal never came ; order for pizza told sold out ( real reason I suspect was chef not in to do it at 10;45 pm); shoe cleaning poor ( suspect not trained in... More 

Helpful?
Thank TechnoProf
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear TechnoProf, Thank you for taking the time to share your feedback with us on your recent stay at The St. Regis Tianjin! First and foremost, I would like to personally apologized for not being able to fulfil your hotel experience expectation during your recent stay with us at The St. Regis Tianjin. Please accept my apologies for any inconvenience... More 

Seattle, Washington
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

A very enjoyable experience at The St. Regis Tianjin. Wonderful team and hotel, well run and filled with enthusiasm. The staff is obviously so happy to work there. A special note was waiting for us from Martin Leclerc and the butler were so attentive. The views are stunning and for a postcard perfect one we took the bar staff recommendation... More 

Helpful?
1 Thank tealhallmark
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear tealhallmark, Many thanks for the generous review you posted in Tripadvisor. The entire team and I are so happy to read that each and every aspect of your stay was a success and that you were able to use so many of our services and fascilities during your stay. I really appreciate you recommending The St. Regis and can't... More 

Tianjin Region, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

We had dinner with friends and colleagues from out of town at the Promenade St Regis. What an experience we had. The food selection was excellent as they had choices for western and eastern tastes. The staff was friendly, service was impeccable and the ambiance was so relaxing. This is definitely a place to visit if ever in Tianjin!

Review collected in partnership with 单个酒店

Helpful?
2 Thank Mylene S
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear Mylene S, Thank you so much for taking the time to write your comments on TripAdvisor following your stay at The St. Regis Tianjin. I am so pleased to note that the selection of food as well as the service from the friendly staff was beyond your expectations. I will certainly share the comment with our F&B team. I... More 

Mexico City, Mexico
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago

A great location and a great hotel as always St. Regis, not all the staff speak english but they always find the way to help you and make you feel at home great view and an amazing bed like St, Regis use to have... The spa is not so good i really will recommend the hotel to make a renew... More 

Helpful?
2 Thank bennypm
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear bennypm, Many thanks for the generous review you posted in Tripadvisor. I am so pleased to note that the rooms, happy hour as well as the service from the friendly staff was beyond your expectations. We will look into the spa facilities; your constructive feedback has been share with my team. Again, I appreciate your valuable comments and hope... More 

Hong Kong
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 weeks ago via mobile

Stayed there for 3 nights. The room was spacious, clean and comfy. Breakfast was delicious and with lots of choices. Service was wonderful and the front desk staff was impressive. When I needed to catch a flight early in the morning, the staff had already prepared all the check out documents and it was done in just a minute. As... More 

Helpful?
Thank rhwlc
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear rhwlc, Many thanks for the generous review you posted in Tripadvisor. The entire team and I are so happy to read that each and every aspect of your stay was a success from our hotel location, great room, hotel service and also the buffet breakfast. We will look into the directional sign issue to the the gym; your constructive... More 

Tianjin, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

My arrival in Tianjin coincided with the opening of the St Regis Hotel in October 2011 and from that first few weeks the St Regis was like a second home to me and in the first year became my unofficial office from where I started my business. From the outset this iconic building on the beautiful riverside became the benchmark... More 

Helpful?
1 Thank China-Relocation
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear China-Relocation, Thanks very much for taking the time to write a TripAdvisor review following your stay at The St. Regis Tianjin. Whilst I am delighted to read you have chosen us for your stay and that you enjoyed our hotel service and hotel location for the passed 5 years, I will certainly share the great comment with our team.... More 

Cologne, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 30, 2016 via mobile

Today we did a test drive with our brand new prototype vehicle to Tianjin and stay one night in the St. Regis Hotel. The rooms are nice and the staff are very observing like. In the evening we stay in the bar to the happy our time and get free food and drinks. First I thought i shouldn't go there,... More 

Helpful?
1 Thank leonarkl
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear leonarkl, Thank you so much for taking the time to write your comments on TripAdvisor following your stay at The St. Regis Tianjin. I am so pleased to note that the rooms, happy hour as well as the service from the friendly staff was beyond your expectations. I will certainly share the comment with our team. I look forward... More 

Chester, New Jersey, United States
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 17, 2016 via mobile

Stayed at the hotel for a big conf and it's everything you would expect from a StRegis. I stayed in the same city at the Ritz last year-- I did have a better experience. But it's a bit unfair as I was granted access to the club floor at the ritz. One thing, I try to work out as much... More 

Helpful?
Thank Ken H
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear Ken H Thanks very much for taking the time to write a TripAdvisor review following your stay at The St. Regis Tianjin. Whilst I am delighted to read you have chosen us for your stay and that you enjoyed our hotel service and food, I was really disappointed to read your thoughts on the gym facilities, we will ensure... More 

Dusseldorf, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 13, 2016

Great Hotel in the heart of Tianjin with amazing staff who knows about personal service. Breakfast is delicious. Especially the german speaking Restaurant Manager makes me feel like home. I am already looking forward to come back.

Helpful?
1 Thank DHaroundtheworld
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear DHaroundtheworld, Thank you very much for writing about your most recent experience at our hotel on TripAdvisor. I am delighted to read you have chosen us for your stay and that you enjoyed our hotel location, the service of our staff and also the breakfast. I will certainly share the comment with our team. Again, I appreciate your valuable... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 23, 2016 via mobile

It was my first time visiting st. Regis and I was very impressed with their butler service. The suite is huge. When I entered the washroom, I can smell lily, fresh flowers. They provided some fruits, snacks and a glass of jin mary as a welcome treat and celebrating the acquisition (spg and marriott). The drink is awesome. I did... More 

Helpful?
1 Thank Jeannette A
St Regis T J, General Manager at The St Regis Tianjin Hotel, responded to this review

Dear Jeannette A, Many thanks for posting such a lovely review on TripAdvisor following your stay at The St. Regis Tianjin. I am very pleased to note you had such a perfect and relaxing time during your stay. From the service, room arrangement, food and design, all come together in perfect synergy as you so kindly put. I look forward... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast

Additional Information about The St Regis Tianjin Hotel

Address: No.158 Zhangzizhong Road, Heping District, Tianjin 300041, China
Location: China > Tianjin Region > Tianjin
Price Range: $128 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St Regis Tianjin Hotel 5*
Number of rooms: 274
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Tianjin
#6 Luxury Hotel in Tianjin
#23 Best Value Hotel in Tianjin
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Questions & Answers

Questions? Get answers from The St Regis Tianjin Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If possible try to get a river view room”
 of 5 bubbles tealhallmark, 3 weeks ago | Read review
“River view - winter and summer”
 of 5 bubbles China-Relocation, 4 weeks ago | Read review
“River view is a must. Breakfast buffet is a must.”
 of 5 bubbles Aligat0r11, Jun 12, 2016 | Read review
“Si possible choisir côté rivière”
 of 5 bubbles Jagjazz31, May 6, 2016 | Read review
“Try 06 room, it's bigger.”
 of 5 bubbles treekie2016, May 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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