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Sheraton Tianjin Binhai Hotel

#19 of 1,113 Hotels in Tianjin
Certificate of Excellence
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Sheraton Tianjin Binhai Hotel
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113 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Old Aberdeen, UK
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 19, 2016

From the check in process through until check out was comfortable, efficient and Friendly. The only meal we ate in the hotel was the breakfast. I have a gluten & wheat allergy and upon showing my allergy card to a member of staff for breakfast I was directed to one of the chef's in the open plan kitchen to give... More 

Helpful?
Thank chinagirlkimberly
RossGrinter, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest, Thank you so much for your feedback on the gluten free offerings served in our Feast restaurant, it was a pleasure to share your positive comments with our team and also your suggestion for improvement. I am also pleased to advise we have just completed our regular window cleaning of the entire hotel last week. Hope you will... More 

Shanghai, China
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 5, 2016 via mobile

I spent 3 nights at the Sheraton Tianjin Binhai Hotel in May 2016. Hotel facilities are rather standard, what really makes a difference is the service. The staff speaks fluent English and will go the extra-mile to assist, taking initiatives (which is not always the case in this great country of China). For instance, I did not have my new... More 

Helpful?
Thank Agnes C
RossGrinter, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Agnes I am so delighted to hear you enjoyed your recent stay with us and even more pleased to hear that one of our associates has used their initiative to overcome your administrative issue. We pride ourselves on helping to make travel effortless for our guests and this is a great example. Thank you again for your wonderful feedback... More 

North Yorkshire, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 2, 2016

I recently stayed here on business and upon arrival was very impressed with both the facilities and the service. The reception staff were extremely friendly and offered me free Starwood Prefered Guest membership which gave me an upgraded room on a high floor. The check-in process was quick and easy and I was personally guided to the elevator. My room... More 

Helpful?
Thank DTAndrews75
RossGrinter, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest Our team was delighted to hear that you enjoyed your recent stay with us and that you found our facilities comfortable and our service attentive to your needs. We hope that you will be returning again soon....and maybe give our delicious Bene Italian restaurant a try next time. Look forward to seeing you again soon Ross Grinter General... More 

Tokyo
1 review
4 of 5 stars Reviewed April 26, 2016

The hotel is conveniently located in the city center. The reception check-I and check-out was quicker than other hotels in China. Breakfast was very nice. The hotel swimming pool and sport club is simply EXCELLENT I will use the hotel again on similar trips

Review collected in partnership with this hotel

Helpful?
Thank 783janosn
Mark F, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Thank you for your review. I am very happy to hear you enjoyed your short stay with us, we look forward to welcoming you back next time. Regards Mark Francis General Manager More 

London, United Kingdom
Level Contributor
587 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 399 helpful votes
5 of 5 stars Reviewed March 27, 2016

We were unexpectedly delayed at the beginning of a cruise (the cruise ship could not dock due to heavy fog in Tianjin), but the hotel staff excelled themselves at handling several hundred unexpected guests. All Sheraton staff members we encountered (reception, housekeeping, bar, restaurant) were exceptional - polite, helpful, smiling and going the extra mile. Most of the customer-facing staff... More 

Helpful?
Thank mw741002
Mark F, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Thank you so much for your nice review of our hotel, my team was very pleased to read your comments. I hope you enjoyed your cruise, once underway. Kind regards Mark Francis General Manager More 

Jackson, New Jersey
Level Contributor
236 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed March 4, 2016 via mobile

Our cruise was delayed so we were put up at the Sheraton Tianjin Binhai hotel. Amazingly they were able to accommodate a boat load of tired travelers. Clean, well appointed rooms and a quiet night's sleep. We got a room on the 15th floor no street noise at all. The air outside in Tianjin is heavy with smog and tan... More 

Helpful?
Thank Bill P
Mark F, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Thank you very much for commenting on your brief stay with us, I am very pleased you were able to relax with us whilst you waited for your ship to dock in Tianjin. I hope you enjoy your cruise. Regards Mark Francis General Manager More 

Shanghai, China
Level Contributor
163 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed February 18, 2016

Now last review I gave this hotel was little negative so I am writing another review since this stay was much better. The hotel is a very nice hotel and the rooms clean and spacious. The staff are all very helpful and smiley. The only negative part this time was the speed it took to check in, i was the... More 

Helpful?
Thank Jaime G
Management_SHTJB, Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Jaime G, Welcome to stay at Sheraton Tianjin Binhai Hotel. Thank you for staying with us and sharing your experience. And we sincerely apologize for the delay during check-in, as well as for any inconvenience that may cause to you. We already submitted the problems to our hotel’s manager. We are going to improve our service in the future... More 

Adelaide
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 30, 2016

I have stayed at this hotel three times and have found it to be consistently good in service. It is located in a good area with several restaurants in the vicinity. The staff are friendly and willing to assist you. Internet connection could be a lot better as is the case with almost all places in China.

Helpful?
Thank TheSpiritoftheLark
Management_SHTJB, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear guest, Thanks so much for taking the time to write about your stay with us. It is so great to see that you have enjoyed your time and that our colleagues have meet you expectation. In regard to the Internet, we are constantly working on improving the speed, it is a major focus for the IT team. We'll look... More 

Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 26, 2015

This Hotel is modern and comfortable, just perfect for a business trip, the hotel is near to restaurants so you can walk to have dinner or have drink in the lobby bar. pick a room in a high floor so you can enjoy the view of tianjin

Helpful?
Thank Raúl A
Management_SHTJB, Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear 420ra_la, Thank you for staying with us at Sheraton Tianjin Binhai Hotel, I'm delighted to acknowledge that you've had a memorable experience with us. Should your schedule bring you back to Tianjin, I look forward to welcoming you back soon! Warmest Regards, Cocoa Chen Marketing and Communications Manager http://www.tripadvisor.cn/ShowUserReviews-g294212-d3358782-r267347583.html# More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 14, 2015 via mobile

Spacious room. Clean rooms. Good selection of food for breakfast that has good mix of Chinese and international selection. Next to a shopping mall. Tips for vegetarians: Ask the staff to advise you on the selection available. Specifically at the noodles counter, you could request for plain soup base with your own selection of noodles and vegetables, condiments. U can... More 

Helpful?
Thank WHLiu
Management_SHTJB, Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear valued guest, Thanks for sharing your experience of stay in the Sheraton Tianjin Binhai Hotel. We are glad that you had a comfortable stay with us, and thank you for your great tips. Your feedback and comments have been shared with our operation team already. We look forward to meeting you for your next stay! Cocoa Chen Marketing and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Sheraton Tianjin Binhai Hotel

Address: NO. 50 The Second Main Street, Tianjin 300457, China
Location: China > Tianjin Region > Tianjin
Price Range: $119 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Tianjin Binhai Hotel 5*
Number of rooms: 324
Reservation Options:
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Hotel Style:
#12 Spa Hotel in Tianjin
#17 Business Hotel in Tianjin
#18 Luxury Hotel in Tianjin
#29 Best Value Hotel in Tianjin
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