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Sheraton Tianjin Binhai Hotel

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#19 of 1,143 Hotels in Tianjin
Certificate of Excellence
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Sheraton Tianjin Binhai Hotel
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119 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Reviewed October 24, 2016 via mobile

2 night Stay, Room very comfortable, Have a nice meal in the Italian restaurant. High floor room has great view over the city. Staff very helpful and polite - although need to learn Chinese word for poached eggs - kept on getting offered omelettes so settled for the pre-prepared fried eggs.

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Helpful?
Thank Dalemill
Management_SHTJB, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest, Warm greetings from Sheraton Tianjin Binhai Hotel! Thank you for taking the time to share your comments following your recent stay at our hotel. I was delighted to learn that you had an enjoyable stay and will certainly share your feedback with our team. Our kitchen team will be trained to offer your preferred poached eggs next time...

Pittsburgh, Pennsylvania
Reviewed September 28, 2016 via mobile

I stayed 3 nights at the Sheraton. We has a business conference at the hotel and had a group dinner at the Chinese restaurant-- excellent meal. On another evening, a small group ate at the hotel's Italian restaurant which was also good-I recommend the wood-fired oven pizza. The hotel staff were excellent. I stayed on the club floor where there...

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Helpful?
Thank thart1111
Management_SHTJB, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience in Sheraton Tianjin Binhai Hotel. I'm so happy our team made your business trip more enjoyable and it was also a great pleasure to be able to share your kind feedback with our hotel team and in particular with our Food & Beverage team. Safe travels and...

Vancouver, Canada
Reviewed September 27, 2016 via mobile

Very friendly staff, easy checkin, great room with super comfortable bed, big room with full desk. Very quiet. Gym was good, it was clean with good cardio, ok selection of machines, limited free weights, good yoga room with full matts, etc. Dining room was very nice, full buffet with a huge selection of food choices. Everywhere you went, the staff...

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Helpful?
Thank justrewardf4
Management_SHTJB, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest, Thank you for taking the time to write such a positive review about your recent stay at our hotel. I am delighted to hear that our team members were able to make your stay enjoyable and our guest rooms, gym and Feast buffet were also highlights of your stay. Our goal is to make every guest feel welcomed...

Chonburi, Thailand
Reviewed September 13, 2016

Visited Tianjin after 9 years and stayed at Sheraton Binhai Hotel. The room ambiance is good and the location is withing walking distance of various types of restaurants. There is a public park near by and suitable for people to have a walk if prefer not to use hotel Gym and spa facilities.Front desk is very helpful and the hotel...

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Helpful?
Thank thalder
Management_SHTJB, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest, We are so delighted to hear that you enjoyed your recent stay with us and that our facilities and service standards made your visit comfortable. Hoping we will see you again soon, and don’t forget to try our Bene Italian restaurant next time around. Sincerely, Ross Grinter General Manager

Old Aberdeen, UK
Reviewed May 19, 2016

From the check in process through until check out was comfortable, efficient and Friendly. The only meal we ate in the hotel was the breakfast. I have a gluten & wheat allergy and upon showing my allergy card to a member of staff for breakfast I was directed to one of the chef's in the open plan kitchen to give...

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Helpful?
Thank chinagirlkimberly
RossGrinter, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest, Thank you so much for your feedback on the gluten free offerings served in our Feast restaurant, it was a pleasure to share your positive comments with our team and also your suggestion for improvement. I am also pleased to advise we have just completed our regular window cleaning of the entire hotel last week. Hope you will...

Shanghai, China
Reviewed May 5, 2016 via mobile

I spent 3 nights at the Sheraton Tianjin Binhai Hotel in May 2016. Hotel facilities are rather standard, what really makes a difference is the service. The staff speaks fluent English and will go the extra-mile to assist, taking initiatives (which is not always the case in this great country of China). For instance, I did not have my new...

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Helpful?
Thank Agnes C
RossGrinter, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Agnes I am so delighted to hear you enjoyed your recent stay with us and even more pleased to hear that one of our associates has used their initiative to overcome your administrative issue. We pride ourselves on helping to make travel effortless for our guests and this is a great example. Thank you again for your wonderful feedback...

North Yorkshire, United Kingdom
Reviewed May 2, 2016

I recently stayed here on business and upon arrival was very impressed with both the facilities and the service. The reception staff were extremely friendly and offered me free Starwood Prefered Guest membership which gave me an upgraded room on a high floor. The check-in process was quick and easy and I was personally guided to the elevator. My room...

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Helpful?
Thank DTAndrews75
RossGrinter, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest Our team was delighted to hear that you enjoyed your recent stay with us and that you found our facilities comfortable and our service attentive to your needs. We hope that you will be returning again soon....and maybe give our delicious Bene Italian restaurant a try next time. Look forward to seeing you again soon Ross Grinter General...

Tokyo
Reviewed April 26, 2016

The hotel is conveniently located in the city center. The reception check-I and check-out was quicker than other hotels in China. Breakfast was very nice. The hotel swimming pool and sport club is simply EXCELLENT I will use the hotel again on similar trips

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Thank 783janosn
Mark F, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Thank you for your review. I am very happy to hear you enjoyed your short stay with us, we look forward to welcoming you back next time. Regards Mark Francis General Manager

London, United Kingdom
Reviewed March 27, 2016

We were unexpectedly delayed at the beginning of a cruise (the cruise ship could not dock due to heavy fog in Tianjin), but the hotel staff excelled themselves at handling several hundred unexpected guests. All Sheraton staff members we encountered (reception, housekeeping, bar, restaurant) were exceptional - polite, helpful, smiling and going the extra mile. Most of the customer-facing staff...

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Helpful?
Thank mw741002
Mark F, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Thank you so much for your nice review of our hotel, my team was very pleased to read your comments. I hope you enjoyed your cruise, once underway. Kind regards Mark Francis General Manager

Jackson, New Jersey
Reviewed March 4, 2016 via mobile

Our cruise was delayed so we were put up at the Sheraton Tianjin Binhai hotel. Amazingly they were able to accommodate a boat load of tired travelers. Clean, well appointed rooms and a quiet night's sleep. We got a room on the 15th floor no street noise at all. The air outside in Tianjin is heavy with smog and tan...

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Helpful?
Thank Bill P
Mark F, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Thank you very much for commenting on your brief stay with us, I am very pleased you were able to relax with us whilst you waited for your ship to dock in Tianjin. I hope you enjoy your cruise. Regards Mark Francis General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room

Additional Information about Sheraton Tianjin Binhai Hotel

Address: No.50 Second Main Street, Binhai New Area, Tianjin 300457, China
Location: China > Tianjin Region > Tianjin
Price Range: $120 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Tianjin Binhai Hotel 5*
Number of rooms: 324
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Tianjin
#17 Business Hotel in Tianjin
#19 Luxury Hotel in Tianjin
#26 Best Value Hotel in Tianjin
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Questions & Answers

Questions? Get answers from Sheraton Tianjin Binhai Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a High floor room for a better view”
 of 5 bubbles 420ra_la, Nov 26, 2015 | Read review
“have stayed only in one room..so cannot offer any advice here”
 of 5 bubbles Aragon2907, Jun 12, 2015 | Read review
“Tyr lower level rooms to see if you can control the temperature.”
 of 5 bubbles bthaynes, Dec 29, 2014 | Read review
“Take an executive level room if you can”
 of 5 bubbles andesalpsb, Nov 18, 2014 | Read review
“try to get the SPG floors”
 of 5 bubbles JohnDoe9222, May 29, 2014 | Read review
5 of 5
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