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Pioneer Motel

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61 Reviews from our TripAdvisor Community

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Showing 56: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW

The fully refurbished cabin was clean and comfortable, everything in excellent order, introduced with pride and enthusiasm by Valorie. The old Pioneer had a bad reputation, but the upgrades and service make it now the best motel in Palmer. Don't miss the Vagabond Blues coffee shop down the street, or the books shop or quilt shop.

Helpful?
Thank David C
Sun City West, SAZ
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Forget the outside--it's the inside that counts. Wonderful beds and linens are what count for a good night's sleep and they are right here. Lots of amenities, including condiments for cooking and cookies on you bed in the evening! They have every kind of cooking utensil available on request. The manager, Van, reports they are having the bathrooms remodeled this... More 

Helpful?
Thank Patricia R
Val_James_mgr, Manager at Pioneer Motel, responded to this review

Thank you so much for the review. The past 2 years we have all worked really hard to re-establish The Pioneer Motel as a place to stay when you are visiting or passing thru the Mat-Su Valley. My staff and I work very hard to make sure everything is perfect as we want your time with us to be memorable... More 

Annapolis, il
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We made our reservations 6 months in advance because we needed a reasonable rate for a two week stay. This is an older motel that has been completely remodeled. I was very pleasantly surprised. The manager, was helpful, even loaning her cell phone to us as our phones didn't work in Ak. There weren't phones in the rooms, which wasn't... More 

Helpful?
Thank Ava L
Val_James_mgr, Manager at Pioneer Motel, responded to this review

Thank you for your review. It was a pleasure having you here. Thanks for mentioning the TRAC phone, many people dont realize their cell phones might not work up here in Alaska. (ATT usually does) and this is an "extra" cost they might not have figured into their budget. Hope to see you again! More 

Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Needing a place to stay while visiting family in the area, we reserved a room at the Pioneer Motel. Our flight arrived in the middle of the night, and as we drove into the motel driveway we wondered what we had gotten into. What a pleasant surprise to get our key and open the door to a clean comfortable room.... More 

Helpful?
Thank debden874
Val_James_mgr, Manager at Pioneer Motel, responded to this review

Thanks for the review. Glad you gave us a chance. We are still working very hard to improve the outside but with all this rain Mother Nature has not been on our side More 

Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I was at this motel with my family. It 'was a nice surprise! kind and helpful staff professional. Quadruple room with two queen beds very spacious and equipped with every comfort. Bathroom great. impeccable cleanliness. Excellent value for money. I highly recommend it!

Helpful?
Thank Vincenzo P
Val_James_mgr, Manager at Pioneer Motel, responded to this review

Thanks for the review. Glad you and your family enjoyed your stay More 

Pekin, Indiana, United States
Level Contributor
135 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this on Hotels.com for a one night stay on the way to Fairbanks after flying in to Anchorage. Driving up, we were concerned, it looked like an old school motor lodge, but were presently surprised by the room. It had recently been remodeled, was clean with comfortable beds and a mini kitchenette. The bathroom was nice and modern.... More 

Helpful?
Thank Shawna G
Val_James_mgr, Manager at Pioneer Motel, responded to this review

Thank you for the review. Being an "older motel" we can't really change the outside much however we have completely remodeled our inside. More 

Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

Yes, it's just a simple motel, however the owner makes up for anything else. Reserved on Hotels.com and asked for a rollaway. Of course the hotel was not notified of it but no worries the staff here gave us an extra room due to the lack of the website. We checked in at 1:00 in the morning and the staff... More 

Helpful?
Thank Jared R
Val_James_mgr, Manager at Pioneer Motel, responded to this review

Thank you for the review. Glad you had a good stay with us. Hope next time you are in Alaska you can stay with us longer More 

1 review
1 of 5 stars Reviewed July 25, 2016 via mobile

Do not stay here!!! Terrible place! Literally the worst stay I've ever had. Owners are very inappropriate and will walk in your room whenever! They came in my room while I was in my underwear. There much better friendlier places to stay. Like in a trash can with Oscar the grouch

Helpful?
Thank Bobby4538
Val_James_mgr, Manager at Pioneer Motel, responded to this review

To my guests that read reviews, please do not believe any of this. Look at all my other reviews and you can judge for yourself. Here is my side of the story. I checked this guests wife in. An hour or so later, I received a call from another guest who stated that there was a dog barking and it... More 

New York City, New York
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 18, 2016 via mobile

Good news: The rooms are incredibly clean, and everything is brand new and highly functional (coat hooks, fridge, micro, coffee maker, etc)! You can request cooking utensils and griddles, or a late checkout. Bad news: you hear your neighbors through the walls, people talking loudly outside and heavy road traffic. Also, there's no AC, as in much of Alaska. Furthermore,... More 

Helpful?
Thank ZealousEater
Val_James_mgr, Manager at Pioneer Motel, responded to this review

Thank you for the review. We do have quiet hours from 10 pm to 8 am. If your neighbors were noisy during those times, I wish you would have contacted the office and we would have spoken to them to please quiet down. Not many places offer AC here in Alaska as the weather is normally not this warm. Fortunately,... More 

Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 14, 2016 via mobile

The outward appearance and the check-in window - it's not a lobby but a glass partition between you & the check-in person that makes you feel you're at a place that charges by the hour - all makes it feel like a sketchy and unsafe place. But I have to admit the room itself was clean and the towels are... More 

Helpful?
Thank Aspen103
Val_James_mgr, Manager at Pioneer Motel, responded to this review

Thank you for your review. I would like to address some of your comments. No, you are right, we do not have a lobby and the check in area does have a piece of glass that separates you and me, however, I am a single mom running this motel and for my safety and the safety of my family it... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
The Pioneer Motel has made some drastic changes in the past few months. There is a new manager who is committed to making sure your stay here with us is perfect. A new Housekeeping staff whose goal is to provide you with a clean and comfortable room. Our remodeled rooms are wonderful. They have been redone from top to bottom. Each room has brand new carpet, hard wood floors in the kitchenette area and by the front door. The beds have all been replaced with a top quality mattress and bed spring. We also now offer "Kitchen Packs" that come with dishes and utensils, plus we have a wide variety of small appliances for your use while you stay with us. ... more   less 

Additional Information about Pioneer Motel

Address: 124 W Arctic Ave, Palmer, AK 99645-6252
Location: United States > Alaska > Palmer
Price Range: $80 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Pioneer Motel 2*
Number of rooms: 19
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