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449 N Santa Claus Ln, North Pole, AK 99705-6070
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Traveler (35)
Room & Suite (43)
Dining (1)

About

Location
4.5
Cleanliness
4.6
Service
4.5
Value
4.3
Hotel North Pole is a great place to stay! We are conveniently located near the local mall, grocery store, and several restaurants in North Pole. We provide free Wi-Fi and Continental Breakfast Also we have Military, Senior and a Long Term rate. Twenty-four seven laundry service that we will wash, dry and fold your laundry for a small fee. We do allow dogs while accommodating rooms are available for a fee of $35. Our conference room is spacious and can be split into two separate rooms. There is an employee present at the front desk at all times for any questions or needs you may have. We are also at a convenient location for seeing the Northern Lights! There are many options of room’s to choose from. Standard room’s comes with the standard queen bed(s). Mini Suites come with a mini fridge, coffee pot and microwave; also queen bed(s) Extended Stay comes with a full sized fridge, stove, microwave, coffee pot and dish washer. We also have two bedroom Extended Stay available that has two separate bedrooms for more privacy. Our most decorative room is the Santa Suite! We have decorated the room(s) all Christmas decor. This Christmas, your child can experience a magical evening with their very own visit from North Pole’s favorite resident, Santa! There are no long lines to wait in. At Hotel North Pole, we have prepared a beautifully decorated room for Christmas all year round. Spend a night and see the look on your child’s face when Santa arrives in the evening ready to share milk and cookies. Imagine your child’s delight as “The Night Before Christmas” is being read by Santa himself. For more details, please contact Hotel North Pole Directly.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Convenience store
Gift shop
Parking
Wifi
Breakfast buffet
Vending machine
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Refrigerator
Flatscreen TV
Hair dryer
Telephone
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, German

Location

Full view
66Somewhat walkable
Grade: 66 out of 100
16Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
117Reviews11Q+A26Room tips
Traveler rating
  • 67
  • 30
  • 11
  • 5
  • 4
Time of year
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Most Recent
GapYrCol wrote a review Sep 15
Colorado Springs, Colorado20 contributions3 helpful votes
Overall good hotel, conveniently located to Fairbanks, bases and shops. Nice size room with plenty of space for 2 people in a double. Walls are a little thin if you have loud neighbors but quiet hours helped. Good amenities in the hotel and continental breakfast available in the morning.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Easy parking available in front of hotel amd plenty of it. Not everything is decorated in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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theeyesoftheworld wrote a review Aug 2022
Renton, Washington592 contributions140 helpful votes
+1
No snow here, This is a quiet little hotel in a big parking lot with a Safeway store and auto parts store the hotel is very clean they have a little store In the lobby that sells chicken pot pies and toothbrushes. Rooms are clean we had two queen size beds with air conditioner they put out I’m sure what is not an award winning breakfast. The outside by the front doors was quite dirty but inside was clean.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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OrangeCountyCEO wrote a review Jul 2022
Orange County, California30 contributions77 helpful votes
Newer comfortable simple no frills motel in an older fast food shopping center. Management has correctly concluded that as rooms are very scarce in Fairbanks and that guests will never be return clients, the motel can charge extreme rates without any blow back. The motel is 15 miles east of Fairbanks, yet that is as close as you can find a room anytime during the summer. There are no laundry facilities.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jlsouchi wrote a review Jul 2022
Vernouillet, France258 contributions115 helpful votes
I was there for a night. Thus hotel is comfortable and clean. But the price is very high for this location that is more or less a huge perking with shops and fast-food along the highway. When I was there there was no Wifi. This may happen even if wifi is part of the service you pay for. What I disliked is the staff didn’t do anything to fix it. They just replied that they won’t do anything and it is what it is. Paying high price, not getting the service you pay for and having the staff send you to hell is unacceptable.
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AitutakiGirl wrote a review Apr 2022
United States106 contributions46 helpful votes
We came to North Pole to view northern lights, and who could resist staying in the Santa Suite! It was a great stay. The room is decorated exceptionally - all Christmas and Santa all year :-) Everything was super clean and very nice. They even had the extra pillows and blankets I had requested on the bed upon arrival. Check in person was helpful, and this hotel is convenient to everything. The Chinese restaurant delivers as well. Great choice for staying in North Pole. Thanks for a nice stay!
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Date of stay: March 2022
Location
Service
Sleep Quality
Room Tip: Stay in the Santa Suite!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Olga P wrote a review Mar 2022
5 contributions2 helpful votes
Clean rooms, good customer service, very convenient location. Walking distance to Safeway and other shops/ eateries. It was a quiet and quaint stay. Would recommend highly if you're wanting to be able to venture out to see the northern lights yet still be not so far away from your hotel. The viewing of the northern lights were exception in this area.
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Date of stay: March 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sabrinak136 wrote a review Dec 2021
New Orleans, Louisiana661 contributions206 helpful votes
I planned our visit to the North Pole Hotel over eight months ago after reading about the Santa Suite on TripAdvisor and watching a local television broadcast about the Santa Suite. However, my problem began upon arrival when the very kind front desk clerk informed me that the $324.00 would only cover the room charge. She explained that a visit from Santa and cookies delivered to the room would cost an additional $150.00. I experienced a moment of sticker shock because I believed that renting the suite would include such amenities. I was sadly mistaken. If I had known these circumstances I surely would have remained in my original hotel. The management of this hotel has done a poor job with providing this valuable information to guests. There was no such disclaimer on Expedia or the hotel website. The front desk clerk indicated that management would contact me unfortunately that has yet to happen. My son did enjoy the decorations in the room during our short visit however, I did not enjoy cleaning up water that runs out of the shower all over the floor and the extremely noisy heating system. The Santa Suite concept is sweet; however, the hotel needs to provide clear details on their website regarding the true cost. I must admit I was disappointed to pay over $300.00 for a room with no Santa. Bah Humbug!!!
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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keegan S wrote a review Oct 2021
1 contribution
Great staff, very clean and friendly. Anytime I need a hotel this is where I will be staying. The hotel is very inviting! beautifully decorated. Staff was absolutley amazing. Front desk and housekeeping do a GREAT job. This is the only hotel in the fairbanks/north pole area I would recommend to anyone.
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: All rooms are amazing. Get an even numbered room if you wish to be facing the parking lot:)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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FrugalTraveler2019 wrote a review Oct 2021
New York45 contributions56 helpful votes
Here are my issues with this hotel: 1) The front door of the hotel isn't automatic - it's two manually-opened doors. Not convenient when hauling luggage. Maybe it's because it gets really cold here? Regardless, not a good first impression. 2) The check-in employee did not ask how our day or journey went, or if we were visiting - and didn't offer any suggestions for dining, etc. The only thing they told us was "There's no smoking in the room, and a $200 fine if you do". Dude, we don't smoke - and hardly a good first impression when we're paying nearly $200 for one night. 3) The bedroom is weirdly sparse. Just a bed, tv, and chair. Great if you have lots of luggage, but not great if you want to feel you're getting value for money. 4) The standard room (which cost nearly $200) did not have a mini fridge, or tv. Apparently you can pay extra for these? Weird. 5) The light in the bathroom was a single CFL bulb that took a few minutes to fully 'warm-up'. The bathroom was dark even when 'fully bright' - there was no lighting over the shower, so you felt like you were in a cave. 6) The toiletries were all made in China - something common in many Alaska hotels. I refuse to use Chinese-made soaps - who knows what chemicals are in them. 7) Breakfast was pathetic. It was cereal, small cartons of milk, pre-packaged muffins - and pancakes (never had that before...) - and the coffee was atrocious (burnt). The lighting in the breakfast room was also terrible. It was an awkward/uncomfortable/depressing environment - not a good start to the day. 8) We said hello to the front desk while walking by, no response. 9) Upon check-out, there was no goodbye greeting (Have a nice trip, etc). I get the feeling this hotel is used by blue-collar workmen (primarily), at least in the off-season, and the hotel treats its guests as such - that is, more like a work hostel than a $200/night hotel. That's just not acceptable for the price paid - it indicates a certain level of service that just wasn't present here. It's also rude - treat everyone right, even if they're working class. I would advise staying closer to Fairbanks if you have a choice. The one positive - Pagoda Restaurant right next door - Excellent Chinese food, and incredibly service.
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Date of stay: October 2021
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julie T wrote a review Sep 2021
1 contribution
We’re moving to Fairbanks, Alaska and needed a pet friendly place to stay. Unfortunately we arrived at a time when hotel rooms were booked up because of military exercises and hunting season. We were able to find a room at Hotel North Pole in North Pole, Alaska. We were very impressed with the cleanliness of the hotel. You would never guess our room was a pet friendly room. Their cleaning process left the room sparkling and smelling fresh. Every single member of the hotel staff was welcoming and friendly. We wouldn’t hesitate to stay there again if the need comes up.
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$186 - $224 (Based on Average Rates for a Standard Room)
LOCATION
United StatesAlaskaNorth Pole
NUMBER OF ROOMS
71
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Frequently Asked Questions about Hotel North Pole
Which popular attractions are close to Hotel North Pole?
Nearby attractions include Santa Claus House (0.5 miles).
What are some of the property amenities at Hotel North Pole?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at Hotel North Pole?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel North Pole?
Guests can enjoy free breakfast during their stay.
Is parking available at Hotel North Pole?
Yes, free parking is available to guests.
What are some restaurants close to Hotel North Pole?
Conveniently located restaurants include Pagoda Restaurant, Little Richard's Family Diner, and North Pole Crepery.
Are there opportunities to exercise at Hotel North Pole?
Yes, guests have access to a fitness center during their stay.
Is Hotel North Pole located near the city center?
Yes, it is 0.7 miles away from the center of North Pole.
Are pets allowed at Hotel North Pole?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel North Pole?
The staff speaks multiple languages, including English and German.
Is Hotel North Pole accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.