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Edgewater Inn Restaurant & Marina

4871 North Tongass, Ketchikan, AK 99901 (Formerly Narrows Inn & Marina)
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Edgewater Inn Restaurant & Marina
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90 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Hayward, California
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The STAFF, with one exception, at this location is wonderful. Alisha and Lance were very supportive and accommodating (that is customer service, yes?). They were informative, available and helpful to me in my travels. There is a morning cook (Iva, pronounced eye-va) who was complaining (her job, the guests, her hours, her salary, her co-workers) every single time I had... More 

Helpful?
Thank Virginia B
Ketchikan
Level Contributor
111 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We decided to try this restaurant for lunch. We were immediately seated which I always appreciate. However, it took forever for them to take our order. Then the waiter didn't know the soup of the day or the special. When he did tell us the special he didn't tell us the price so I certainly didn't try it. We ordered... More 

Helpful?
Thank ginKetchikan
Reston
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 weeks ago

Pros - Nice location- on the water, but outside of town - not walking distance to shops. The rooms are clean. Cons - Breakfast starts at 6:30am?.. in a fishing town where most of your guest come up to fish usually leave way before 6:30. It's almost like this is done on purpose knowing that most guests will not stick... More 

Helpful?
Thank frankgP6876KF
A TripAdvisor Member
5 of 5 stars Reviewed June 8, 2016 via mobile

My husband and I thoroughly enjoyed our visit to the Edgewater Inn. The bartender (Kenny) was awesome and made us his signature drink that was delightful. We then ate in the resturant and had a great meal. The friendly service truly makes you feel welcome, not to mention the beautiful scenery. Thanks for a wonderful time!

Helpful?
1 Thank A TripAdvisor Member
EWInnGM, Manager at Edgewater Inn Restaurant & Marina, responded to this review

Dear Guest Thank you for you review of our Restaurant/Bar. You have several options here in Ketchikan and making you feel welcome with friendly service is one of the things that sets us apart from the other options. We look forward to repeating the service when next you visit. JWM More 

1 review
5 of 5 stars Reviewed June 6, 2016

The staff went out of their way to make our stay comfortable and convenient. We had the best food here out of any other place in Ketchikan, and that's after a 6 day stay. Nice views of the Tongass Narrows and airport.

Helpful?
Thank Vern S
EWInnGM, Manager at Edgewater Inn Restaurant & Marina, responded to this review

Dear Vern, Thank you for taking the time to write your review and thank you for your kind words regarding my staff, I am very proud of them. I will share your review with them at our next staff meeting. JWM More 

Tacoma, Washington
2 reviews
3 of 5 stars Reviewed June 3, 2016 via mobile

So I was super excited when I booked this hotel because ocean view.... Free shuttle. Ya no.. The shuttle is 24 hour notice and even then it felt like no one wanted to give you a ride. Honestly that's why I booked here had I known I was going to have to pay 400 in taxi fees for a week... More 

Helpful?
Thank dkbrowning
EWInnGM, Manager at Edgewater Inn Restaurant & Marina, responded to this review

Dear DK Browning Thank you for the detailed comments and review. I commiserate with your transportation concerns. Taxi's in Ketchikan can be quiet expensive although the Municipality runs the Bus service here for only a $1 all over the Island. We appreciate your review of the Free hot breakfast for our guests and the chef is looking into how we... More 

1 review
5 of 5 stars Reviewed May 26, 2016 via mobile

We came on a trip with our family to run in the Prince of Wales marathon in Craig. This hotel was full of awesomeness!! Shasta and James in the front office we soooo helpful and polite! The rooms were super clean and comfy!!! Best part of all was Iva in the restaurant!! She made us feel like family each day... More 

Helpful?
Thank Kasha A
EWInnGM, Manager at Edgewater Inn Restaurant & Marina, responded to this review

Dear Kasha What a wonderful review, thank you so much for the kind words. You may be assured I will pass them onto the staff at our next meeting. Thank you again and we look forward to your next visit. JWM More 

West Richland, Washington
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 21, 2016 via mobile

The rooms are tiny but clean. I haven't slept in a twin sized bed in years! Our room was directly across from a brightly lit sign that was on all night. Even with the blinds pulled it stayed light in room all night. The beds were fairly comfortable as were the pillows. Extra pillows were difficult to come by and... More 

Helpful?
Thank Stacey A
EWInnGM, Manager at Edgewater Inn Restaurant & Marina, responded to this review

Dear Stacey Thank you for bringing the sign issue to our attention, we were unaware that it caused any issues. It is now turned off every evening. Additionally, we have arranged to have extra pillows available to the front desk agents so they can get them to our guests without having to track them down. As to the shuttle, it... More 

Craig, Alaska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 12, 2016

Very clean room with a very accommodating staff. Needed to stay overnight for medical and the staff got me to my appointment and back. They let me check out later than normal time which was great as I had a late departure time.

Helpful?
1 Thank aksailjb
EWInnGM, Manager at Edgewater Inn Restaurant & Marina, responded to this review

Dear AKsailjb Thank you for your kind review. Due to our close proximity to the Hospital we get a fair amount of guests that are here for medial reasons and it is always our goal to try and assist our guests that need a little extra due to those medical needs. Thank you again for your kind words. We will... More 

Craig, Alaska
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 17, 2016

OK so we only needed one nite. Called to make a reservation and ask about a local rate. The gal at the front desk had to look up if they had a local rate or not. And it took her a while. She did ask how many there would be in the room. I informed her that there were three... More 

Helpful?
Thank MarKat1961
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
Experience all the extraordinary experiences available year round in Ketchikan at Edgewater Inn Restaurant and Marina. Savor the fresh Alaskan seafood in our restaurant while spotting wildlife including humpback whales, orcas, seals and bald eagles. Located minutes away from the charming downtown of Ketchikan, explore the historic Creek Street and launch your Alaskan adventure, including excursions like salmon fishing, seeing the Misty Fjords via sea plane, kayaking and wildlife tours. At the end of day, relax and recharge in our well-appointed guestrooms and suites, while taking in the views of an Alaskan sunset. Edgewater Inn has an assortment of rooms ranging from our garden view, to ocean view, and three themed suites. Our shuttle bus is on demand for trips to town and the airport ferry. ... more   less 

Additional Information about Edgewater Inn Restaurant & Marina

Address: 4871 North Tongass, Ketchikan, AK 99901 (Formerly Narrows Inn & Marina)
Location: United States > Alaska > Ketchikan
Price Range: $146 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Edgewater Inn Restaurant & Marina 2.5*
Number of rooms: 46
Reservation Options:
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Also Known As:
Narrows Hotel Ketchikan
Narrows Hotel Marina
Edgewater Inn Restaurant & Marina Ketchikan, Alaska
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