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Had two nights in Ketchikan. Not many hotels, all were booked except this one. I’m sure it was a nice hotel years ago. Room bedding and pillows are marginal. Coffee is good. location is good, next to a grocery store, bars, restaurants and Bank.
Cannot say enough good things about the service Kay provided on our July 1st stay. Extremely helpful and pleasant in her successful effort to find a room to accommodate 3 guys. Her pleasant demeanor made for an enjoyable interaction in the process. Customer service was...More
Response from MohkamB1, Manager at Super 8 by Wyndham KetchikanResponded September 29, 2018
Thank you very much for your positive review. Our staff is very dedicated and focused on providing the best customer service that our guests expect. Kay will be very delighted and motivated to see your review. We appreciate your comments and we look forward to...More
This was a pre arranged booking for one night travel only to join a cruise ship the following day. So arrived at 10pm and signed out at 9am. They have no restaurant for dinner. Breakfast was stopped at 9am and I had to say something...More
Went to Ketchikan for fishing and stayed at Super 8 Ketchikan on 9/15 & 9/22:2018.
On 9/15 smoke alarm wires hanging from ceiling and no detector. Smoke detector at office was chirping and obviously needed battery O 9/22/2028 Room 306 sink was clogged and won’t...More
Thank Mike K
Response from MohkamB1, Manager at Super 8 by Wyndham KetchikanResponded 2 weeks ago
We are so sorry that your room had problems. We thank you for bring these problems to our attention so we are able to fix them. We are an older facility and we are working on getting some updates on our property in near future....More
Spent two nights here. Typical continental breakfast. Free shuttle to and from airport and docks. Free downtown shuttle less than a block away. Kim, the night clerk for front desk was AMAZING! We had airline issues and she patiently took care of us in our...More