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The Landing Hotel

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3434 Tongass Avenue, Ketchikan, AK 99901-5633
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (44)
Room & Suite (30)
Dining (7)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 02/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 10 hotels in Ketchikan
Location
Cleanliness
Service
Value
With views of Ketchikan’s working waterfront and lush evergreen-draped coastline, the Pacific Ocean and the mountains on Gravina Island, the 80 guest rooms and 27 suites at The Landing Hotel are appointed with classic furnishings, bright color palettes and premium amenities. Whether you’re visiting Alaska’s First City for business or pleasure, our accommodations ensure a relaxing, productive stay with home-style comforts. The Landing Hotel is home to The Landing Restaurant & Jeremiah's Pub, Serving Ketchikan Locals since 1986.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Board games / puzzles
Books, DVDs, music for children
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Parking garage
Wifi
Restaurant
Breakfast available
Kids' meals
Wine / champagne
Vending machine
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Fireplace
Housekeeping
Room service
Safe
Bottled water
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Filipino
448Reviews2Q+A92Room tips
Traveler rating
  • 247
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  • 5
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Popular mentions
firegod62 wrote a review Aug 2021
7 contributions
The hotel is just down the street from the airport and ferry, so it's very convenient. The hotel is typical with creaky floors and thin walls. I could hear the guy in the next room snoring every night. I'd ask for a room on the top floor if I were you. The room was pretty clean though there was some hair in the sink and shower. The shower BTW provided lots of hot water and had good pressure. The restaurants were the best part. The down stair diner served great breakfasts - I had the corned beef hash. The pub upstairs had a good menu and the quality was generally good. One mix up in our dinners when we ordered two rib eye steaks and they only had one. I ordered the pot roast instead to substitute for it and they brought out a new york steak which I'm not a fan of. I ate it rather than wait. Not too tender and lots of gristle. The staff were friendly and helpful. We ordered sandwiches for our fishing trips each day and the quality was very good and ready each morning at 5 am. Consider renting a car. Taxi to Clover Pass was about $50 each way. For three days of fishing and picking up our fish after it was processed $350. We also took taxis to downtown for another $15 each way. Adds up, Uber and Lyft seem nonexistent. We tried to use the apps but kept getting "no cars available."
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Date of stay: August 2021
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Response from Linda Peters, General Manager at The Landing Hotel
Responded Sep 7, 2021
Dear firegod62: My apologies for not responding to your review sooner. We apologize for the inconveniences you mentioned concerning your room. We are pleased to see that you enjoyed our dining facilities. We are sorry to hear you spent so much on cab fairs. We do have a shuttle that runs from 6am -9:30 pm, but unfortunately it does not go out of the city limits to Clover Pass. I do hope you were informed of our shuttle van for the downtown runs; although it is on a first come basis and can be a longer wait than getting a cab. We do hope you got your limit on the fish and went home with plenty for the freezer. Please come back and see us again in the future. Thank you for taking the time to do the review. Sincerely, Linda Peters,GM
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Lucia S wrote a review Aug 2021
1 contribution
From the moment we walked in the doors, we were greeted so warmly. Mylene graciously checked us in early as our ferry arrived mid-morning. She then managed to upgrade us to a suite and gave us vouchers for breakfast! What a welcome to Ketchikan! Mylene also made sure we had everything we needed during our 4 day stay…she’s a gem and The Landing is very lucky to have such great person representing them. The free shuttle was much appreciated, as was our driver (Dana?). She was very accommodating and informative and managed to make a rainy day shopping and sightseeing trip fun. We ate at both restaurants while we were here…The Landing and Jeremiah’s. Delicious! We’ve been traveling around Alaska for 2 1/2 weeks and this is by far the nicest hotel we’ve stayed at. I highly recommend it!
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Date of stay: August 2021
Rooms
Cleanliness
Service
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Response from Linda Peters, General Manager at The Landing Hotel
Responded Aug 7, 2021
Dear luciasH5427TA, Thank you for taking the time to do a review of our property. We are very pleased to see you enjoyed your stay with us. Thank you for your comments about Mylene and Kayla, our driver. We will be sure to share them with them. It is nice to hear the our staff took good care of you during your stay. We do hope you will return in the very near future. Linda Peters, GM
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Judith B wrote a review Aug 2021
Cincinnati, Ohio5 contributions
We loved this hotel. The rooms were clean, spaceous, and well maintained. Staff was friendly and professional. I would highly recommend staying here. We loved the restaurant too, which the hotel gave a $10 breakfast voucher every morning. The food is reasonable and very good. Both hotel and restaurant staff were excellent.
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Date of stay: August 2021
Location
Cleanliness
Service
Room Tip: All rooms are good at this excellent hotel
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Response from Linda Peters, General Manager at The Landing Hotel
Responded Aug 7, 2021
Dear JudithbQ938OTZ, Thank you for doing a review of our property. We are pleased to see you enjoyed your stay with us. We are happy to hear that you appreciated the $10.00 off breakfast voucher and found the food good. Thank you for your comments about our staff. We will be sure to share with them. We do hope you will come back and stay with us again in the near future. Linda Peters, GM
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makotara wrote a review Jul 2021
Alexandria, Virginia40 contributions37 helpful votes
Our flight arrived very early in the morning and we went to the hotel just to drop our bags off, but our rooms were ready, so they let us check in--we GREATLY appreciated this. The rooms were comfortable and spacious. It was a bit warm, though. It was rather hot (for Alaska) the days we were there and there is no air conditioning in the hotel. The windows in our rooms did open, though, and the hotel provided fans to everyone. The staff was friendly and helpful with our questions about the ferry, restaurant recommendations, etc. During our 2 weeks in Alaska, we generally found food to be pretty lackluster, but the restaurant on site was really good! I would eat there again.
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Date of stay: June 2021
Value
Service
Sleep Quality
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Response from Linda Peters, General Manager at The Landing Hotel
Responded Jul 23, 2021
Dear makotara: Thank you for taking the time to do a review of our property. We are so pleased to see you enjoyed your stay with us. We are happy to see you were able to be in Ketchikan when we had some warmer weather. But, we normally do not get this warm a weather to last that long either. We are pleased to hear the fans were helpful. Also, nice to hear you enjoyed your meals in the restaurant and would return. We do hope you will make a trip back to Ketchikan and give us another opportunity to serve your lodging needs. Sincerely, Linda Peters, GM
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Jan T wrote a review Apr 2021
Craig, Alaska71 contributions54 helpful votes
Nice room, nice service. Breakfast had a $10 credit person. Shuttle was great. Staff friendly. Close to airport. Had both Dinner and breakfast. Very good. Centrally located. Do get out and see the local attractions
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Date of stay: March 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Linda Peters, General Manager at The Landing Hotel
Responded Apr 6, 2021
Dear Jan T: Thank you for your review of The Landing Hotel. We are pleased to see you enjoyed your stay. We are happy to hear that our staff was friendly, It is also nice to hear that you utilized our shuttle service while here and enjoyed our restaurants. We do hope you will return to see us again in the near future. Linda Peters, GM
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PRICE RANGE
$165 - $221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ketchikan, ketchikan best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Landing Hotel
LOCATION
United StatesAlaskaKetchikan
NUMBER OF ROOMS
107
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Frequently Asked Questions about The Landing Hotel
Which popular attractions are close to The Landing Hotel?
Nearby attractions include Tongass National Forest (2.8 miles), Great Alaskan Lumberjack Show (2.2 miles), and The Rain Barrel (2.1 miles).
What are some of the property amenities at The Landing Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Landing Hotel?
Top room amenities include a flat screen TV, a refrigerator, and a fireplace.
What food & drink options are available at The Landing Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Landing Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Landing Hotel?
Conveniently located restaurants include Alaska Fish House, Burger Queen, and The Asylum Bar.
Are there opportunities to exercise at The Landing Hotel?
Yes, guests have access to a fitness center during their stay.
Does The Landing Hotel have an airport shuttle?
Yes, The Landing Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Landing Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Landing Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Landing Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.