The Landing Hotel
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About
#2 of 11 hotels in Ketchikan
Location
4.5
Cleanliness
4.6
Service
4.6
Value
4.3
Discover a first-class hotel in Alaska's First City at The Landing Hotel. With the Pacific Ocean just across the street, we invite you to surround yourself with the beauty of Ketchikan, from the deep, green forested bluffs of Revillagigedo Island and the mountains of Gravina Island, to the scenic channel bustling with fishing boats, ferries and floatplanes.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Board games / puzzles
Books, DVDs, music for children
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Parking garage
Wifi
Restaurant
Breakfast available
Kids' meals
Wine / champagne
Vending machine
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Fireplace
Housekeeping
Room service
Safe
Bottled water
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Filipino
Location
43Car recommended
Grade: 43 out of 100
56Restaurantswithin 5 miles
101Attractionswithin 5 miles
3434 Tongass Ave, Ketchikan, AK 99901
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Rental CarsSee rental cars from $65/day
461Reviews2Q+A96Room tips
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Everything we wanted: Easy access to the airport, A base to explore National Forest and the city, A car wasn't necessary. It's walkable from the airport ferry terminal with a carry-on bag but we opted for the free hotel shuttle since it was raining. The shuttle also has schedules for Ketchikan city and Walmart. The Silver Line and the Green Line public buses took us from Ward Harbor to Carianna Lake to Ketchikan city to Saxeman.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: We registered with Token Transit and bought day passes online for the local buses.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
While the stay was great the ability to obtain food fell sharply short of expectations. The diner closes at 8p the flyer in the room indicates room service is available until 11 via the bar, the phone number is not correct. If a meal is important to after a long flight and the time it takes to cross the ferry, you will be better served to take a much earlier flight in. Signage for available parking is sorely lacking.
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
After the airline messed up our flight to Vancouver, we unexpectedly had to wait in Ketchikan two days to catch up with our cruise ship. We stayed at The Landing. -Older hotel which has been well maintained -Comfortable room with all necessary amenities -Very helpful and accommodating staff -Free shuttle that will take/pick you up at the ferry, locations in town, Walmart, etc. -Free $10-off-per-person breakfast coupon at connected diner where food is “down home” and tasty.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Honestly this is one of the tougher hotel reviews to write--I really WANT to like this hotel. On the positive side, the customer service was great from the front desk staff to the shuttle drivers who always seemed ready and waiting to take you where you needed to go around town . The room I stayed at in the adjacent building was huge with two queen beds and a couple of comfy chairs. If I recall correctly, the last time I stayed here years ago we also had a balcony. The only reason I rated this hotel as "average" is due to the extreme noise that we could hear for hours into the night....and I'm not talking about being able to hear conversations in the next room....I'm talking about a full-fledged party with loud music in the room above ours that went on until well after 3am in the morning. At one point we were awakened by a drunk pounding on our door--perhaps he was heading to the "party" room and had the wrong floor. I've stayed a lot of hotels around the world and the noise at this hotel was by far the worst I've ever experienced. …
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The front desk staff was meh, the hallways were smelly in the morning to mid-afternoon, and just a tad bit better in the late afternoon-evening after airflow blew through. The room had NO AIR CONDITIONING, it was hot and sticky at night. The restaurant/bar service was racist, didn't serve natives or people of color after a certain hour!! Refused to let us in, said they were closed while we could CLEARLY see a waiter serving white customers. AWEFUL.
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Date of stay: August 2022Trip type: Traveled on business
Rooms
Cleanliness
Service
Room Tip: No advice!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed here for 4 nights. It is 2 minutes drive from the airport. I wasn't sure where to stay in Ketchikan but this place made it easy to be away from the cruise ship hustle & bustle and still get everyplace easily. We would easily pick this hotel again if we returned to Ketchikan. First are the accommodations. Everything was clean and the front desk had people who worked so hard to make a nice stay! The shuttle they provide will take you down town and pick you up all on a phone call. The wait was never long and again the drivers were top notch, gave us some good tips along with some fun history of the area. There is also a bus stop right outside the hotel which don't be afraid to get a bus pass for the day, that made it super easy to get places as well (and Walmart / Subway inside Walmart if you need any supplies or a quick meal)! Within walking distance or a shuttle ride away is a little grocery store we went to on the first day to get pop and some snacks, and liquor for our room! There are also 2 restaurants I will review separate as well, but the room came with a discount for breakfast we found was enough to cover a basic breakfast, but who wants that! We had so much yummy breakfast we loved that place! I would highly recommend this place. When we left we were commenting that I don't think we have stayed anyplace where every single person working there seems to be working as hard as they can to make your stay a great one! And ours was a great one!…
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Clean well appointed hotel with well equipped kitchen suites there are two restaurants on location friendly and helpful staff airport shuttle and a welcoming attitude at the front desk Although this should not be considered a hotel with a great view it is extremely convenient to not only the airport but is only a block and a half to a well-equipped supermarket perfect for supplying your kitchen suite with goodies
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Linda Peters, General Manager at The Landing Hotel
Responded Aug 10, 2022
Dear poola807: Thank you for the review of our property. We appreciate your comments and your rating. We do hope you will return to give us another opportunity to serve you. Sincerely, Linda Peters,GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly, efficient, accommodating staff. Starting with Linda Peters, General Manager who printed our boarding passes, Liz on the front desk, who assisted in numerous ways, John, who shuttled us around town for 6 days and assisted us in picking up our processed fish at the Cedar's Lodge. Gabe, Ann, Kristen, and the other servers and the fabulous Chefs and bartenders at "Jeremiah's, a Pub". Also, the housekeeping staff were very helpful. The entire staff was terrific. The Landing Hotel was built in 1977, with some renovations since. It is located at 3434 Tongass Ave, approximately 2 miles from downtown and about 1 mile from the airport (via ferry). Getting around town and airport was very easy due to the hotel's on-request shuttle service. The rooms, hotel and grounds are kept extremely clean. Lots of clean fresh air. We highly recommend this hotel.…
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Date of stay: July 2022
Location
Service
Sleep Quality
Room Tip: Views of Tongass Narrows water way and mountains available.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Linda Peters, General Manager at The Landing Hotel
Responded Aug 10, 2022
Dear Sinoungc: Thank you for your review and rating of our property. I apologize for not responding to you sooner. We are pleased to see you enjoyed your stay with us. Thank you for your compliments to our staff. We will be sure to share them with our staff. WE do hope you will come back and see us again in the future. Thank you for the recommendation. Sincerely, Linda Peters, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My dad, brother and I stayed here for 4 nights whilst charter fishing in Ketchikan at Knudson's Cove. All the staff worked extremely hard to make sure we had a pleasant stay, especially the front desk and shuttle service drivers. We had vouchers for a free breakfast each morning which was a great way to start the day, and typically we would have a drink at Jeremiah's upon returning from fishing. It's in a great location, has clean rooms, and is a short shuttle ride from downtown as well as the ferry to the airport.
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Linda Peters, General Manager at The Landing Hotel
Responded Aug 10, 2022
Dear healsea: Thank you for your review and rating. We appreciate your taking the time to do it. I apologize for the late response to your review. We hope you went home with lots of fish. We are happy to see the you enjoyed your stay and our staff was accommodating. Please come back and see us again soon. Linda Peters,GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff in this hotel are exceptional. Brittany who worked the font desk gave us lots of information and treated us like family. She made sure all of our needs were met. The shuttle service is amazing. Kayla drove us all around town at a moment's notice. She had to drive us to the emergency room for our friend who fell. She was friendly, calming and efficient. Both restaurants were very good. Our room included a $10 breakfast voucher per person each day. The menu and service were excellent. On our last of 3 nights we ate at Jeremiah's after an exhausting day of touring. Our server was very friendly and the food was well prepared. The rooms were basic but large and comfortable and offered quality toiletries and spa robes. It was nice to stay a few minutes away from downtown and the cruise ships especially when the shuttle took us where we wanted to go.…
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Linda Peters, General Manager at The Landing Hotel
Responded Aug 10, 2022
Dear robinmnjones: Thank you for taking the time to review our property. We appreciate the rating you have given us. It is nice to hear that our staff treated you like family and was helpful. We will be sure to let Brittany know she was appreciated. We do hope you will return to Ketchikan and give us another opportunity to serve you. Linda Peters,GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$189 - $248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ketchikan, ketchikan best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Landing Hotel
LOCATION
United StatesAlaskaKetchikan
NUMBER OF ROOMS
107
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Claim Your ListingTHE LANDING HOTEL $124 ($̶1̶5̶5̶) - Updated 2023 Prices & Reviews - Ketchikan, Alaska
Frequently Asked Questions about The Landing Hotel
Which popular attractions are close to The Landing Hotel?
Nearby attractions include Great Alaskan Lumberjack Show (2.2 miles), Tongass National Forest (2.8 miles), and Southeast Alaska Discovery Center (2.1 miles).
What are some of the property amenities at The Landing Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Landing Hotel?
Top room amenities include a flat screen TV, a refrigerator, and a fireplace.
What food & drink options are available at The Landing Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Landing Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Landing Hotel?
Conveniently located restaurants include Alaska Fish House, Bar Harbor Ale House, and The Asylum Bar.
Are there opportunities to exercise at The Landing Hotel?
Yes, guests have access to a fitness center during their stay.
Does The Landing Hotel have an airport shuttle?
Yes, The Landing Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Landing Hotel have airport transportation?
Yes, The Landing Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Landing Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Landing Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.