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BEST WESTERN PLUS Landing Hotel

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335 Reviews from our TripAdvisor Community

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Showing 332: English reviews
oceanside
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Arrived to a friendly , helpful staff! Found the rooms large ,clean and modern! Both restaurants in hotel were tasty, and service was excellent! We had a very good stay and will use again every time I am in Ketchikan!

Helpful?
Thank j h
Washington
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We had to stay unexpectedly one night in Ketchikan, AK. There are not many hotels/motels to choose from. We were disappointed in the price, but they have no trouble filling the rooms up there. The hotel was clean, the restaurant and bar were nice and comfortable. The shuttle drivers were so kind, attentive and fast. Everyone that worked there was... More 

Helpful?
Thank FinnChick12
Dallas, Texas
Level Contributor
229 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of 5 adults stayed in the Best Western Plus landing in Ketchikan and were very pleased. The rooms are clean and comfortable with plenty of space. In room coffee and convenient restaurant in the lobby which serves great breakfast. The best part is that they will shuttle you from the ferry to downtown - anywhere that is close... More 

Helpful?
Thank eatsleeptour
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Been here two visits. Both were good experiences, clean rooms, comfy beds, efficient service, and two good eateries onsite.. Also close to the airport ferry. They feature reliable pickup and dropoff wherever transport is needed in the area. Thumbs up.

Helpful?
Thank timc0953
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Hello timc0953: Thanks for the thumbs up! We appreciate your comments and are happy to hear you enjoyed your stays with us. We hope you will return for another visit soon. Linda Peters, G.M. More 

Cedar City, UT
Level Contributor
155 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We recently spent 3 nights here as the first stop on a 3 week Alaskan vacation that my husband and I were doing with another couple. It was a pre paid, self guided trip, but a travel agency had done all of the bookings for us. At check in it was discovered that our friend's reservation was available, but ours... More 

Helpful?
Thank RandiRA
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear RadniRA: Thank you for your review of our property. We are sorry to hear of the mix-up with your room cancellation, but very happy to hear that our Assistant Manager was able to find accommodations in our hotel for your stay. We appreciate your comments about the early morning risers and will make our night staff aware to keep... More 

Rancho Cucamonga, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel was very clean and the staff was friendly and very helpful. Because it's in Alaska, they don't have air conditioning in the rooms. We were there during one on what was told to be a "warm day". Even though they don't have air conditioning, they have fans in the rooms which worked just fine with a "high" temperature... More 

Review collected in partnership with Best Western

Helpful?
Thank Joann T
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Joann T: We are very pleased to hear that you found our staff friendly and helpful. You are correct that we do not have air conditioning in Ketchikan in any of our rooms. We appreciate hearing that our fans in the rooms helped cool the temperature down for you. Yes, even 74 is extremely warm for us. We hope... More 

Libby, United States
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Close to the downtown shopping district, free shuttle service from the hotel. Rooms are very well maintained and the staff was very courteous upon arrival. I highly recommend you visit the U.S. Forest Service Southeast Alaska Discovery Center while there. Highly recommended. Nora L

Helpful?
Thank Nora L
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Nora L: Thank you for your comments about our rooms and our staff. We are happy to hear you used our shuttle service to the downtown area and saw some of our sites. The Discovery Center is a must as you said. We are very proud of that facility. Thank you for your recommendations. Linda Peters, G.M. More 

Seward, United States
2 reviews
4 of 5 stars Reviewed August 22, 2016

This is a good place to stay. Nice restaurant , comfy room, close to grocery store, good policy on late check if room demand isn't too heavy. The fitness center could be vented better but is adequate. They have the best halibut fish and chips I've ever had.

Review collected in partnership with Best Western

Helpful?
Thank Keith Y
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Dear Keith Y: Thank you for your review. I will be sure to have our maintenance staff check out the ventilation in the fitness center to see if there is something we can do to improve it. Thank you for bringing it to our attention. We are happy to hear our front desk and housekeeping staff were able to accommodate... More 

Miami, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 21, 2016 via mobile

room was spacious, but there was no air condition running. Either they don't have one, or it was shut down for some reason. I was kind of dizzy in the morning after I woke up as there was no fresh air coming to the room during the night. The bar at the hotel is great, offering variety of the food... More 

Helpful?
Thank crobex
Anchorage, United States
1 review
5 of 5 stars Reviewed August 19, 2016

Hotel was great, close to shopping, airport, ferry system. It fit all my needs. They have a shuttle that will take you downtown and pick you up. The staff was very friendly and helpful. The food at both restaurants was great.

Review collected in partnership with Best Western

Helpful?
Thank John F
akhotel, General Manager at BEST WESTERN PLUS Landing Hotel, responded to this review

Hello John F: We appreciate your comments about our hotel and staff. Also, thank you for choosing our restaurants for your dining needs. We are happy to hear you found the food great. Love to hear that you use our shuttle for your trips to downtown as well as going to and from the airport and ferry. Please make another... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
With 107 rooms and suites, this beautiful hotel is your first stop traveling via Alaska Airlines, Alaska Marine Highway or the Inter Island Ferry. The BEST WESTERN PLUS Landing also houses the two most popular local restaurants in Ketchikan. The extremely busy Landing Restaurant, open from 6am daily serving breakfast all day, lunch and dinner. Jeremiah's the upstairs pub featuring an open kitchen, casual dining, and is open till late. There is a cozy fireplace, full cocktail service, beers on tap and an outside deck overlooking the Tongass Narrows. The well appointed guest rooms and suites offer everything the discerning guest could need. There is high speed internet and complimentary wireless throughout the property, secure parking, a fitness center, business center, guest laundry, courtesy shuttle service and premium cable TV with HBO. ... more   less 

Additional Information about BEST WESTERN PLUS Landing Hotel

Address: 3434 Tongass Ave, Ketchikan, AK 99901-5633
Location: United States > Alaska > Ketchikan
Price Range: $151 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Landing Hotel 3*
Number of rooms: 107
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Also Known As:
Best Western Ketchikan
Ketchikan Best Western
BEST WESTERN PLUS Landing Hotel Ketchikan, Alaska
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