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Driftwood Hotel

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Driftwood Hotel
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274 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Poole, United Kingdom
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Good 24 hour shuttle service to and from Juneau Airport. Our trip back to the airport was at 4am in the morning. Room was basic but cheap. Check-in took longer than was needed. No restaurant facility. Can get breakfast/lunch next door. 10 to 15 minute walk into the City Centre. Note Juneau is geared more to the cruise liners than... More 

Helpful?
Thank John L
Jacksonville, Florida
Level Contributor
172 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Central, just off of the main street. Popular; be sure you have reservations. Their shuttle service to the airport and ferry is a huge help. Ask for a room on the 2nd or 3rd floor (less noise). Clean; basic. No breakfast included, but there are a lot of places nearby.

Helpful?
Thank psf1
amymc167, General Manager at Driftwood Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to let us know about your stay with us. I'm very happy to hear you enjoyed your stay. More 

Neptune Beach, Florida
Level Contributor
114 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 1 week ago

The Driftwood is in downtown Juneau, a short walk from downtown and all the cruise ships. We flew in on Friday, and then boarded a cruise Sunday, so we enjoyed two nights. We were impressed by how clean the room was, and complete the mini-kitchen. We could easily have eaten all of our meals in the room. The internet was... More 

Helpful?
1 Thank neptune-mick
amymc167, General Manager at Driftwood Hotel, responded to this review

Dear Valued Guest, Thank you for telling us about your stay in our hotel. I'm very pleased to hear it was a good one. I hope you enjoyed your cruise. More 

Sierra Vista, Arizona
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Dated but for one night not too bad. One Outlet did not work. Towel rack broken. Great transportation from the airport. Complete with narrative. Front desk staff could use a bit more personality. Wi-Fi functional. Computers available in lobby

Helpful?
Thank BudandJan D
Kansas City, Missouri
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

So, first off their website says that they offer continental breakfast. False. Secondly, there was a waiting list of people waiting for rooms in the afternoon/evening after the check-in time of 3:00. Lastly, there's no air conditioning and the windows barely open a couple of inches so a lot of people leave their doors open to cool off. Their solution?... More 

Helpful?
1 Thank David C
amymc167, General Manager at Driftwood Hotel, responded to this review

Dear David, Unfortunately, we only offer continental breakfast to large groups by special request. I'm sorry to hear about your late check in. This is something we will have to work on. Thank you for letting us know about your stay. More 

Travelers are raving about these Juneau hotels

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The Driftwood was perfect. Very hard working staff from the desk to shuttle drivers provided great help. The location is perfect also for an easy walk to town. Room was clean and comfortable too. The hotel is older but in a safe neighborhood, and the staff is making a noticeable effort to modernize.

Helpful?
Thank Jack R
amymc167, General Manager at Driftwood Hotel, responded to this review

Dear Jack, Thank you for taking the time to let us know about your stay with us. We always appreciate hearing from our guests. I'm happy that you enjoyed yourself. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Simple but cozy place to stay. My family of 4 stayed for 8 nights and really liked it. We were on the top floor and had a great view of Mt. Juneau. Also down town is in walking distance. The staff were kind and helpful.

Helpful?
Thank Shelley C
amymc167, General Manager at Driftwood Hotel, responded to this review

Dear Shelley, Thank you very much for telling us about your stay. I'm happy to hear that your family enjoyed their time here. I hope you all had fun downtown and had time to see everything Juneau has to offer. More 

Sedona, Arizona
Level Contributor
6 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

It's the most basic of basic. Metal Keys without even a key chain, just a key Furniture is old and pretty uncomfortable, Making the living room area of the suite all but un-useable. Linens are clean, but mattress is old, and actually noisy. Found two outlets. One is about 3 inches above the stove burners and the other is behind... More 

Helpful?
Thank Persiababy
amymc167, General Manager at Driftwood Hotel, responded to this review

Dear Valued Guest, I'm sorry to hear that you didn't enjoy your stay with us. I hope that you enjoyed your time in Juneau. Thank you for taking the time to review us. More 

Palmer, Alaska
1 review
3 of 5 stars Reviewed 3 weeks ago

Clean, Room Minimal amenities. The free shuttle from the airport was a plus. Unfortunately the room was't available until after 2 pm and I arrived in Juneau at 9 am, So a long wait to get a room. Great cafe next door (breakfast and lunch only)

Review collected in partnership with this hotel

Helpful?
Thank dmp338
amymc167, General Manager at Driftwood Hotel, responded to this review

Dear Valued Guest, Unfortunately, we can not offer every guest an early check in, as much as we might like to. We are happy to hold our guests bags as they explore Juneau. I hope you enjoyed your time in our capitol city/ More 

Auckland Region, New Zealand
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived at a very busy time for the motel - fully booked. Originally given the keys to an already occupied unit - this was soon rectified. Units were roomy, quiet and comfortable. Before arrival offered free shuttle from airport which was good service.

Review collected in partnership with this hotel

Helpful?
Thank Colin B
amymc167, General Manager at Driftwood Hotel, responded to this review

Dear Colin, Thank you for taking the time to review us. I'm sorry to hear you were given keys to an occupied room, but happy to hear it was taken care of quickly. I hope you enjoyed your time in Juneau. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Driftwood Hotel

Address: 435 Willougby Ave., Juneau, AK 99801
Location: United States > Alaska > Juneau
Price Range: $94 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Driftwood Hotel 2*
Number of rooms: 62
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Also Known As:
Driftwood Hotel Juneau, Alaska
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