BARANOF DOWNTOWN, BW SIGNATURE COLLECTION

About

3.5

Location

Cleanliness

Service

Value

Centrally located in downtown Juneau, the historic Baranof Downtown, BW Signature Collection was built in 1939 and stands out among all hotels in Alaska’s state capital. Just steps from Juneau’s waterfront, cruise ship docks, boutique shopping, the State Capitol building and government offices, the Baranof Downtown, BW Signature Collection offers premier accommodations for the business or leisure traveler.

Full view

Property amenities

Free parking

Free High Speed Internet (WiFi)

Fitness Center with Gym / Workout Room

Bar / lounge

Business Center with Internet Access

Conference facilities

Concierge

Non-smoking hotel

Free internet

Wifi

Internet

Restaurant

Banquet room

Meeting rooms

Dry cleaning

Laundry service

Room features

Non-smoking rooms

Suites

Family rooms

Room service

Flatscreen TV

Good to know

HOTEL CLASS

HOTEL STYLE

Classic

Business

Hotel links

Visit hotel website

Location

Full view

100Great for walkers

54Restaurantswithin 0.3 miles

42Attractionswithin 0.3 miles

Contact

127 N Franklin St, Juneau, AK 99801-1222

+1 833-350-3534

E-mail hotel

Getting there

Juneau Intl Airport7 miSee all flights

Hoonah Airport39 miSee all flights

See all nearby hotels

Nearby restaurants

See all nearby restaurants

Nearby attractions

Caribou Crossings

6 minSpeciality & Gift Shops

Nugget Falls

6 minWaterfalls

Alaska Knifeworks

3 minSpeciality & Gift Shops

Glacier Smoothie Soaps LLC

1 minSpeciality & Gift Shops

See all nearby attractions

583Reviews7Q+A100Room tips

Many Stays here

I am always happy to stay here. The beds are upgraded, top floor Channel side rooms have the best views. Right in the heart of downtown. Many things to explore nearby. Good parking provided by hotel. Bar within.

Date of stay: August 2019

Thank you for the great review, we appreciate it!

Definitely In Need of a Refresh

The Baranof Hotel is indisputably in a great location in downtown Juneau and has a responsive, attentive staff. That’s the good news. Here’s the bad news......it is sorely in need of a refresh overhaul. The rooms, the bathrooms, and the lobby area are all serviceable......but that’s it. And the “fitness room” is perfunctory at best(with some equipment which was out of use). Old, dated, tired......those are the words that come to mind to describe the hotel. The hotel has a great deal of potential but to realize it the owners need to invest to bring it up to today’s standards.…

Date of stay: August 2019

Value

Location

Service

Thank you for the time you took to review our hotel. We have updates scheduled this fall, an older hotel such as ours always has something on the horizon after the busy season wraps up.

Comfortable But Old

We stayed one night at the Baranof Downtown as part of our cruise package. It’s hard for older hotels to compete with updated places that are easier to clean and generally bright and shiny but this place is trying hard to do just that. The location is perfect if you don’t have wheels and want to see the sights. My husband and I were able to walk around Juneau, see the Capital, the waterfront and take in a meal all within a short walk from the hotel. We didn’t have a parking problem because we didn’t have a car...nice. Our room was “upgraded” when we arrived so we had one with a sitting room, bedroom, dining area and full kitchen. The room was on the front of the building and I expected noise from the street but by the time we went to bed, the street was quiet and sleeping wasn’t a problem. The suite needed some instructions about using the tv’s. There were two TV’s and I couldn’t get either one of them to work! I’m sure they did work but I just wasn’t pressing the proper combination of buttons on the two remotes. That’s okay, there probably wasn’t anything I wanted to watch anyway. We had books. We had a nice king sized bed but it kind of sagged toward the middle. I didn’t have any problems with the cleanliness. The baggage was picked up in the morning for transport to our ship, we ate breakfast in the little coffee shop attached to the hotel and we went off happy campers. We could have eaten at the hotel but we didn’t want that big a breakfast and we thought it was a little pricy. …

Date of stay: August 2019Trip type: Traveled as a couple

Thank you for such a detailed review, it is so valuable to shopper! We appreciate your business!

Not what I thought I was getting!

The hotel claims to have free parking, but all of the spots in the small lot are taken by vans and tour bus cars. No street parking overnight. Drove around and around, up and down crazy winding one way streets. Parked in a lot close by, but all cars have to be moved by 8 AM. Not what I want to do on my vacation! Rooms are super old and outdated. Tiny rooms with no amenities. Walls are paper thin, you can hear everything! And No AC…even though it’s Alaska, it’s about 80 degrees right now. FYI rooms look about 20 years older than they do in the photos. Beware! Would not stay here again. Do not recommend.…

Date of stay: August 2019

Value

Rooms

Service

Thank you for taking the time to respond, we do have a free parking lot, but as we are centrally located downtown, parking is first come first serve. Additionally, our economy rooms can be small and we price them accordingly, and hot weather up to this year has been very unusual and is a hot topic nationwide. Best wishes on your future travels.

Cleaning Issues

Great hotel with a beautiful 2 bedroom unit. However, we did have issues with the cleaning service. Even though you would put the card on the bed for a sheet change, the bed was sometimes made without the sheet change. The bathroom became a hit or miss. The in-room coffee machine had an old coffee pod left in it from the previous guests. We stayed at the hotel for a week and they missed a cleaning entirely one day. Otherwise, the location was perfect, and considering the other hotels in Juneau, the Baranof is a great find. The elevator music is awful, but did make us laugh everytime we entered. The front desk staff was always friendly and helpful. A thumbs up to Brandon Woody and Lee Wilson for great customer service!…

Date of stay: August 2019

Cleanliness

Service

Sleep Quality

Thank you for the great review and the time you took to recognize hard working staff! I apologies for the shortfalls you encountered and will be following up with housekeeping staff to make sure all rooms are inspected thoroughly.

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PRICE RANGE

$130 - $268 (Based on Average Rates for a Standard Room)

ALSO KNOWN AS

westmark baranof juneau, westmark baranof hotel juneau

LOCATION

United StatesAlaskaJuneau

NUMBER OF ROOMS

215

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Baranof Downtown, BW Signature Collection Hotel, Juneau, Alaska

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