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Baranof Downtown, BW Signature Collection

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127 N Franklin St, Juneau, AK 99801-1222
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$178
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Free cancellation until 09/01/21
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Traveler (93)
Room & Suite (241)
Dining (13)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 17 hotels in Juneau
Location
Cleanliness
Service
Value
Centrally located in downtown Juneau, the historic Baranof Downtown, BW Signature Collection was built in 1939 and stands out among all hotels in Alaska’s state capital. Just steps from Juneau’s waterfront, cruise ship docks, boutique shopping, the State Capitol building and government offices, the Baranof Downtown, BW Signature Collection offers premier accommodations for the business or leisure traveler.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Parking
Wifi
Restaurant
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English
620Reviews9Q+A100Room tips
Traveler rating
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  • 44
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Popular mentions
bs0549 wrote a review Jul 27
South Texas89 contributions37 helpful votes
I will not stay here again. I booked two rooms for three nights online. Two queen rooms with refrigerator and microwaves. My friend's room had the fridge, microwave and air conditioning. When I asked about these amenities for the second room as requested, a very snarky young women said this hotel doesn't go by what is booked online. And that she was giving us an upgrade for one room but not the second. The hotel were booked the rest of our stay and couldn't switch my room. And yet we paid the same for both rooms. My room was quite stuffy. I couldn't get the window open for fresh air. Walls thin, I could hear neighbors alarm clock going off. I had to go downstairs for toilet paper and coffee pods. I asked for a 1/2 hour late check out, because of our flight schedule, and was told this hotel doesn't allow late check out. Parking in back of the hotel was risky. No lane markings, cars parked crookedly, strange men hanging around the lot. Ladies beware if you park behind the hotel.
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Review collected in partnership with Best Western
Date of stay: July 2021
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Response from Aimon I, General Manager at Baranof Downtown, BW Signature Collection
Responded 3 days ago
Thank you for your review, I sent a direct email response to you from your online survey.
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Ami A wrote a review Jul 21
32 contributions1 helpful vote
This is an older hotel located in the heart of downtown so great location for walking around the village and 5 min walk to the harbor. The room layout was kind of funky. We had a separate room kitchen with a door which was nice for the extra space and ability to make a few simple meals. There was also a separate walk in closet with a door which was nice to spread out our gear rather than all over the floor of the bedroom. Bathroom was very small and tight. They have a restaurant that serves breakfast but we did not eat there at all. There is also a bar with kitchen service for dinner. We tried to eat there but the kitchen was closed on the Monday night we tried to get dinner. We did get drinks there and the bartender was good at mixed drinks. The service is interesting. We tried to get the radiator heater running to dry out our wet boots and when it wouldn't come on they brought us up a space heater. If you want room service make sure to request at the front desk. Hit or miss if you just put out the door hanger. It was fairly humid during our stay and we opened the windows for air. The many ravens living in downtown Juneau started their daily vocals pretty early and they are LOUD. Also some random noise from the street on the weekend nights as there are a few bars on the block (it is downtown). It's not the Ritz, but not a bad place for the price and location.
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Date of stay: July 2021
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Room Tip: Not sure if all rooms have a kitchen so ask when reserving.
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Charlajmg wrote a review Jul 18
Cheyenne, Wyoming4 contributions1 helpful vote
This is an older property. If you understand that right up front, you'll find it charming, as we did. They've done a decent job of updates to the rooms and the beds and pillows are very nice. Restaurant and bar were fun. Small menu, but large portions-we never had a "bad" meal. Property is perfectly located and within "walking distance" of most shops, activities, restaurants and pick-up places for excursions.
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Review collected in partnership with Best Western
Date of stay: July 2021
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Beachy2 wrote a review Jul 14
Myrtle Beach, South Carolina21 contributions1 helpful vote
Historic hotel that is a little dated. Great location. First night my toilet didn't flush. I had to go to lobby and use the public restroom. The next morning maintenance was not able to fix my toilet - quite a nuisance since I had unpacked. Ultimately I was fortunate as I was able to view the midnight 3rd-4th of July fireworks over the channel from my new room's window. No AC which I understand is the norm for Juneau- it was hot in the room so I opened the window. Street noise loud enough that I needed earplugs to sleep. I watched the 4th of July parade a block from the hotel. No option for late checkout even though I was willing to pay for the convenience. If I am ever in Juneau again I would stay here.
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Date of stay: July 2021
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Gpatrizio wrote a review Jul 6
San Antonio, Texas9 contributions9 helpful votes
We spent 3 days at this hotel conveniently located in downtown Juneau. We had a problem with the room and spoke to Aimon Indoung who heard our problem and was extremely accommodating to help us. I was very impressed with how swift they dealt with our problem and provided us a resolution to make up for the problem. This is customer service at its best. Aimon did a great job here listening and then reacting. I can't compliment her enough for her excellent customer service. Thank you Aimon again.
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Date of stay: June 2021
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PRICE RANGE
$145 - $296 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westmark baranof juneau, westmark baranof hotel juneau
LOCATION
United StatesAlaskaJuneau
NUMBER OF ROOMS
215
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Frequently Asked Questions about Baranof Downtown, BW Signature Collection
Which popular attractions are close to Baranof Downtown, BW Signature Collection?
Nearby attractions include Caribou Crossings (0.3 miles), Nugget Falls (0.3 miles), and Perseverance National Recreation Trail (0.1 miles).
What are some of the property amenities at Baranof Downtown, BW Signature Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Baranof Downtown, BW Signature Collection?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Baranof Downtown, BW Signature Collection?
Yes, free parking is available to guests.
What are some restaurants close to Baranof Downtown, BW Signature Collection?
Conveniently located restaurants include The Salmon Spot, Deckhand Dave's, and Alaskan Crepe Escape.
Are there opportunities to exercise at Baranof Downtown, BW Signature Collection?
Yes, guests have access to a fitness center during their stay.
Is Baranof Downtown, BW Signature Collection located near the city center?
Yes, it is 0.6 miles away from the center of Juneau.
Are any cleaning services offered at Baranof Downtown, BW Signature Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Baranof Downtown, BW Signature Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Baranof Downtown, BW Signature Collection?
Many travelers enjoy visiting Statue of Patsy Ann, the Dog (0.1 miles) and Alaska Governor’s Mansion (0.3 miles).
Is Baranof Downtown, BW Signature Collection accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.