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Baranof Downtown

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Traveler (75)
Room & Suite (235)
Dining (7)

About

Location
Cleanliness
Service
Value
Centrally located in downtown Juneau, the historic Baranof Downtown, BW Signature Collection was built in 1939 and stands out among all hotels in Alaska’s state capital. Just steps from Juneau’s waterfront, cruise ship docks, boutique shopping, the State Capitol building and government offices, the Baranof Downtown, BW Signature Collection offers premier accommodations for the business or leisure traveler.
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Property amenities
Free parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Room service
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Business
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
100Great for walkers
Grade: 100 out of 100
50Restaurantswithin 0.3 miles
40Attractionswithin 0.3 miles
554Reviews
317Photos
7Q+A
100Room tips
Traveler rating
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  • 159
  • 71
  • 38
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Popular mentions
We stayed with my husband while he attended a conference at this hotel. The staff was friendly, the room we had was small but clean, the room service staff were very sweet. We had our baby with us so the room for two adults would’ve been okay, but it was a tight fit with a
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I would like to preface that I have stayed in the Baranof a number of times and my stay was wonderful, however the events of this week were totally unacceptable. My husband and I stayed 5 nights in the Baranof during a legislative advocacy trip. Every morning at 6am the
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Response from Relax50655913997, Guest Relations Manager at Baranof Downtown
Responded 3 weeks ago
I want to thank you for your review and apologize for your experience you had here at the Baranof hotel. I was disappointed to hear that we missed the mark with customer service during your stay, I've talked to the front desk and we've worked on a solution to make sure we follow through on issues like this. Hopefully you'll chose to stay with us during your next visit to Juneau so we can give you a much better experience this next time around. -Justin Rose AGM
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I had a great experience here, hotel has an old class feel with upgraded amenities. Location is perfect, near shops, restaurants, banks, etc right in downtown Juneau! My room was great, nice and clean, beds comfortable, free wifi, great amenities again. I would come back to this
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Response from Relax50655913997, Guest Relations Manager at Baranof Downtown
Responded Mar 15, 2019
Thank you for your feedback! We have been taking steps to improve the overall look and feel of the Hotel and even though we have a ways to go I'm so glad to hear that the changes we've made so far have been noticed.
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I stayed at this property Feb 25-28. The parking area is small with only one ADA space. Unfortunately it was never available due to snow and other debris, even after notifying the front desk repeatedly. Lodging in Juneau is limited but next time I'll pay extra to stay at Four
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Response from Relax50655913997, Guest Relations Manager at Baranof Downtown
Responded Mar 15, 2019
I wanted to thank you for bringing this to our attention and apologize for the inconvenience of not being able to park in our ADA space in the back of the Hotel. Being designed and built in the 1930's, we understand that our back parking lot does not accommodate many vehicles, especially with heavy snowfall and being unable to get snow removal equipment into our back lot due to vehicles being in the way. We will work on solutions to correct this issue in the future so that others do not have this same problem.
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Staff at the front desk are very helpful and go out of their way to help hotel guests. While checking out, one guest asked about a computer/printer to print a boarding pass. Staff very courteous explained that service presently not available and requested the guest to email
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Response from Relax50655913997, Guest Relations Manager at Baranof Downtown
Responded Mar 15, 2019
Thank you for the feedback, I will most certainly let our front desk staff know their friendliness and excellent customer service were noticed. So glad that the changes we've made so far are being noticed and appreciated. We look forward to having you back during you next trip to Juneau!
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Professional photo exclusively commissioned by TripAdvisorBaranof Downtown
The mm at the Westmark Baranof Hotel
Professional photo exclusively commissioned by TripAdvisorBaranof Downtown
The 922 at the Westmark Baranof Hotel
Professional photo exclusively commissioned by TripAdvisorBaranof Downtown
The 922 at the Westmark Baranof Hotel
Professional photo exclusively commissioned by TripAdvisorBaranof Downtown
The 604 at the Westmark Baranof Hotel
view from the bathroom window
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What is the charge for incidentals?
Call 800-544-0970 and ask. Thanks, TNPN
0 votes
Do you have laundry facilities or are they nearby?
I'm sorry I just saw this. Call the hotel as I'm not sure
0 votes
Do they have airport shuttle?
Hi. Yes, Juneau does have a new shuttle starting in May: Juneau Airport Shuttle 907-957-4560 is their phone number.
1 vote
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Does the Baranof have free shuttle to and from the airport?
I just called to book before summer cruise departure and they said no they did not have airport pick up. 10 min cab. but free wifi . no breakfast included either.
0 votes
Hello. From you note here, I do not know anything about your reservation. Please contact me direct at the hotel and I will be happy to help you. We have several room types. Make sure that your order the bed type that you want. We do not require prepaid reservations either. The hotel was build in 1939 and it does have smaller rooms that were the style in the 30s. I'm looking forward to hearing from you. Steve
0 votes
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12
"mountain views are the best"
"High up, not on street level"
"try higher floors for better views/no smoke from sidewalk smokers"
"View it before you rent it."
"There is a fan inside the closet. You have to plug in the fan and place in on the window sill to ventilate the room."
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PRICE RANGE
$134 - $258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westmark baranof juneauwestmark baranof hotel juneau
LOCATION
United StatesAlaskaJuneau
NUMBER OF ROOMS
215
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