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Prospector Hotel

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154 Reviews from our TripAdvisor Community

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Showing 152: English reviews
San Francisco, California
Reviewed July 30, 2016

From check-in to check-out, our service could not have been better, especially the front desk personnel. Our room was large and well-appointed, with comfortable queen-size beds. The hotel is located on the waterfront within walking distance to many restaurants and attractions. The State Museum next door is a must visit

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Helpful?
Thank rlwlawrisk
Culpeper
Reviewed July 30, 2016

I was perplexed how hard it was to find an available hotel in Juneau but after visiting I understand. There really aren't many in the "downtown" area. I was lucky to get into the Prospector which was confirmed by a few locals I met. Its right on the outskirts of downtown, an easy walk to anywhere. The room was fine,...

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Thank Suzanne K
Reviewed July 17, 2016

The room was HUGE with two walk-in closets. Beds were comfortable enough, but not as new and firm as I would have liked. Free in-room WIFI included, which was nice. There was also a mini-fridge, a microwave, flat-screen TV. The room had a view of the channel. Including taxes, it was about $180/night.... for that I really think there should...

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Thank Dana L
Harker Heights, Texas
Reviewed July 12, 2016

Don't let the appearance fool you, yes it's old but the staff were all friendly and always willing to give advice on the best things to do in town. We had a room on the north side of the hotel so we had a great view of the channel, Douglas Island, and the mountains that surround Juneau. The only thing...

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Thank Jenn_Leigh81
Jessica M, General Manager at Prospector Hotel, responded to this review

Thank you for staying with us! We are always happy to hear when people have a good time visiting our capital city. Come see us on your next visit to Juneau!

San Francisco, California
Reviewed July 11, 2016

Very clean hotel. The staff was nice and friendly. The room was large and the bed comfortable. There was a frigerator, and microwave. The Internet was fast and reliable. I walked to the grocery store around the corner for breakfast food. It is only a few blocks from the downtown, and waterfront.

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Helpful?
Thank capttml
Jessica M, General Manager at Prospector Hotel, responded to this review

Thank you for your kind comments. Have a good day!

Reviewed July 6, 2016

Our family gathering of 35 stayed here over the 4th of July. I would do so again in a heartbeat. Very accommodating staff. They catered dinner for us one night that was ample amounts of well prepared food. The restaurant food was good as well. All in all, a great room, good staff

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Helpful?
Thank Cathy B
Jessica M, General Manager at Prospector Hotel, responded to this review

Thank you Cathy, we loved having your family here and am very glad you guys had a good time. Hope to see you in the future!

Belmont, California
Reviewed June 12, 2016 via mobile

I am very happy with this hotel.it has microwave a mini fridge in house restaurant call in quick cab service charming front desk clean sheets clean bathroom no smelly dingy rooms. Perfect spot near to the tramway,downtown,airport proximity.

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Thank neoru
Jessica M, General Manager at Prospector Hotel, responded to this review

Thank you for choosing to stay at Prospector Hotel during your stay in our beautiful capital city. We hope you enjoyed your time here and hope to see you again in the future!

Chelsfield, UK
Reviewed May 28, 2016

We arrived at the hotel early morning after arriving on our Un-Cruise trip. We hoped we could leave our luggage but we were allowed to take our room as one was available. Our room was a suite and massive. Unusual warm weather also meant it was very warm but the staff opened up the room before we got in. The...

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Thank Wing_Watcher
Jessica M, General Manager at Prospector Hotel, responded to this review

Thank you again for staying with us! We are always looking for ways to improve our guests experience and new beds is next on the list! We are also looking into ways to best get our guests cooled off when we do get those really warm days. Right now we have a bunch of fans on reserve for our guests....

Virginia
Reviewed May 25, 2016

It was our joy to spend two nights at the Prospector Hotel in early May -- and we would be very happy to stay there again. The hotel may look a bit dated, but everything was clean, the room was very spacious and comfortable, and the staff was very kind. Though we were staying with airline miles we were treated...

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Thank 2Virginians
Jessica M, General Manager at Prospector Hotel, responded to this review

Thank you for your kind words! We try very hard to make sure each of our guests have a pleasant stay here at the Prospector. We hope to see you in any future visits to Juneau, Alaska!

Scranton, Pennsylvania
Reviewed April 8, 2016

This hotel was perfect for me and my family of 4. They have a restaurant on site and the food was really good. It was within walking distance to down town where there is a lot of shopping and local restaurants. The rooms were very clean and well kept. The staff were all pleasant and helpful. It is a little...

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Helpful?
Thank Diane T
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Prospector Hotel

Address: 375 Whittier St., Juneau, AK 99801-1781
Location: United States > Alaska > Juneau
Price Range: $87 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Prospector Hotel 3*
Number of rooms: 64
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Also Known As:
Prospector Hotel Juneau, Alaska
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Questions & Answers

Here's what travelers have asked, with answers from Prospector Hotel staff and other travelers.
2 questions
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Miami, Florida
over a year ago
Tasmania
over a year ago

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Questions? Get answers from Prospector Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Can't go wrong with their suites with king bed, water and mountain view.”
 of 5 bubbles haysb2016, Sep 26, 2016 | Read review
“any room is fine”
 of 5 bubbles ckd222, Sep 8, 2016 | Read review
“The ocean view is good. The highway traffic is loud. Bring earplugs or earbuds, but the view is good.”
 of 5 bubbles PamelaL139, Aug 10, 2016 | Read review
“#114 was near laundry room, gym equipment and under the front desk area. Glad I had my ear muffs.”
 of 5 bubbles SuzanneCulpeperVA, Jul 30, 2016 | Read review
“Reaally large rooms on the sides, smaller but very nice rooms on the water side.”
 of 5 bubbles R5585JHcathyb, Jul 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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