Alyeska Resort is Alaska’s premier year-round destination. Located just 40 miles from Anchorage and Ted Stevens Anchorage International Airport, Alyeska Resort is your base camp for an endless number of summer and winter adventures. Offering 1,610 skiable acres, 76 named trails and over 669″ of snow annually, Alyeska lives up to its reputation of ‘steep and deep’. In the summer, Alyeska Resort is your gateway to the Chugach Mountains, offering a peek into the vastness and wild nature of this breathtaking mountain range. Experience luxury accommodations with modern touches and rich Native heritage surrounded by unspoiled Alaskan wilderness. Our world-class amenities include seven restaurants, a saltwater pool and hot tub, fitness center, shops, scenic aerial tram, concierge service, ski-in/out access, Alyeska Nordic Spa, Veilbreaker Skybridges, and the Black Diamond Club.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Location
1000 Arlberg Ave, Girdwood, Anchorage, AK 99587
Alyeska Resort
3,038 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
Alyeska Resort garners mixed reviews, with numerous guests feeling the cost doesn't equal the value, pointing to pricey services that fail to impress. While the staff receives commendation for friendliness, criticisms arise over sluggish service and inefficiencies. The resort's amenities, including diverse dining and transportation options, are well-received despite occasional parking challenges and outdated aspects.
Rooms are generally regarded as comfortable with appealing furnishings, though some guests mention wear and long wait times for check-in. The overall cleanliness is acknowledged, with calls for minor improvements. The atmosphere is often described as inviting, thanks to cozy spaces and scenic views, although the lobby ambiance receives less enthusiasm.
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
I was visiting a girlfriend in Anchorage who had suggested we do a gal getaway at Alyeska. I suggested booking thru Expedia and we got a great room on the 8th floor. On the 8th floor is a special room where snacks, wine and beer are served nightly during Happy Hour. In the morning they serve a lovely breakfast with all sorts of options including lox/ bagels, to scrambled eggs and fruit. The view out the window is beautiful. We also booked a massage which incudes a pass into the hydrotherapy park. Here you will find numerous saunas, jacuzzi's, cold plunges, scrub room and yummy places to rest. Once you enter the spa you're given a locker and shoes and robe. It was raining lightly that day so it was nice to have a thermal lined robe with a hoodie that warmed you when walking between the different saunas. Warm, Cool, Rest is the plan for this fun, relaxing adventure. It really puts the AH in SPA!
There were a couple of things that were a bit off. If you don't make a reservation at one of the restaurants you will have a hard time finding a place to eat. That's a MUST. There is a sports bar that we managed to get a table but they were packed and the food was just ok. Also, the spa has you pay in advance for your massage and they also add gratuity. I don't mind tipping and usually tip well. The rub (pun intended) was my massage was scheduled for 2:15. I was waiting for 15 minutes. My masseuse didn't greet me until after 2:15 then we visited in the room. It was maybe a 40 minute massage but for the price it should have been a full hour at least.
Read more
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
Room Tip:Book the 8th floor. Do the hydrotherapy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyeska Resort Alaska, Owner at Alyeska Resort
Responded Aug 7, 2024
Thank you for taking the time to share your detailed review of your recent stay with us at Alyeska. We're thrilled to hear that you and your friend enjoyed your getaway. It's wonderful that you appreciated the amenities and services on the Black Diamond floor as well as the SPA. We appreciate your feedback regarding our restaurants and will work with the team on the aspects you have mentioned. We apologize for the delay and the shortened duration of your massage, our SPA team will review the procedure to ensure that all SPA treatments meet our guest's expectations for both quality and timing. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back for another relaxing and enjoyable stay in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I woke up every day and went snow boarding, snow shoeing, fat biking and eating, all day until I couldn't take it any more. I stayed 4 days in a tour going around Alaska and this place is off the chains fun! Everyone was in a festive mood, no Karens, not Keishas not nothing annoying the good time I had. All of the food places were opened despite the fact that it was snowing all days I was there except for when I left, of course, go figure. You cannot go to this place and not eat at the Seven Glaciers Restaurant up on top of the mountain, that was amazing food and put me in a really good mood. The help at the hotel is very attentive and they will give you all sorts of hints and tips on what to do in the surrounding area and the tips to beat the crowds too. The room was amazing, I was in a great spot to get in and out of the hotel quick to my activities, and they had the free transport to take everyone to various stops around Girdwood, which was very important because no one wants to be driving those roads in that crazy winter weather. I met many people who made it a tradition to come back to the resort and I see why they do that. I might follow along. I recommend you go during the Xmas to New Year time for great winter vibes if you like Winter. Better than going to Europe.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip:In Winter, go during holiday times for most festive vibes.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyeska Resort Alaska, Owner at Alyeska Resort
Responded Jan 10, 2024
Thank you so much for sharing your experience about your recent stay with us; we are glad to see that you had such a good time with us, it sounds like a true winter adventure! It is heartening to see that our team was able to create good memories. We are looking forward having you stay with us in the future again.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
The historic Hotel Alyeska is a very nice resort. The rooms are spacious. Our king bed was extremely comfortable. Strong WiFi signals at no additional cost could be found throughout the facility and in our room. The outdoor propane/gas fire pit was nice to sit by with our favor beverage during later evening hours while enjoying the sunset. Covid precautions have necessitated the closure of the pool, fitness center, and limited hours at most onsite restaurants. I believe the closure of these services are sufficient enough for the hotel to not charge clients the $20 daily resort fee assessed above your nightly room charge, but Alyeska is indeed still charging the $20 daily resort fee (thus a 4-star rating based on 'value'). Other than this, my wife and I would certainly stay here again when visiting Girdwood in the future. The location of the hotel is close to the 'new site Girdwood City' (the current location of Girdwood, about a mile from the resort, as compared to pre-1960s Girdwood located closer to the coastal highway). Almost forgot - Alyeska continues to provide daily housekeeping services amidst Covid, something our hotel in Seward and Juneau had stopped providing.
Read more
Date of stay: August 2020
Rooms
Location
Service
Room Tip:Request a room facing the ski mountain, thus rooms ending in even number
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyeska Resort, Marketing at Alyeska Resort
Responded Aug 24, 2020
Hey Joseph, Thank you for the kind words. We're glad you enjoyed your stay and look forward to serving you again in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you order room service, at the time of this review they add 20% to every order. When the food is brought to the room and they ask you to sign, there is a blank tip line on the bill which makes it seem as though a tip is needed. All staff that came to our room also did not say anything about the restaurant already adding the tip, until I asked the last person. When you look at the bill in detail you will see the gratuity was already added. They mention this on the menu, but for some reason the restaurant decided to use a very small font not consistent with the font size for the rest of the menu. This is in poor taste, and takes away the overall resort experience. Do better.
Read more
Date of stay: August 2024Trip type: Traveled as a couple
Room Tip:Parking can also be tough as sometimes there did not appear to be enough parking spots in the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyeska Resort Alaska, Owner at Alyeska Resort
Responded Sep 12, 2024
Thank you for your feedback; we sincerely apologize for the confusion surrounding the gratuity charge. Transparency is crucial, we will address your experience with our management team. Your experience does not reflect the high standards we aim to provide, and we will work diligently to improve this aspect of our service. We hope to welcome you back again in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A beautifully appointed hotel with the common areas, outdoor gardens and rooms that will leave you with the feeling you were fortunate to have been able to come.
However, during our two day stay, our dining experiences were among the worst we have had in Alaska. We know there are staff shortages in the service industry, and that service can be slow. However, we had to wait until almost 6pm to check into our room, with little information while waiting. No commiseration from staff while we sat on our day bags. Restaurants were understaffed, long waits, and many food items were out of stock. The resto bar at the top of the tram basically could provide tomato soup and hot dogs. Quite an eye opener from what the menu offered at the bottom of the hill with its pre-bought $45 ride and eat combo. Really felt ripped off.
In summary, great property, but mediocre at best service.
Read more
Date of stay: August 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyeska Resort Alaska, Owner at Alyeska Resort
Responded Aug 13, 2024
Thank you for sharing your thoughts about your recent stay. We're pleased to hear that you appreciated our property. We sincerely apologize for the challenges you faced during your stay, particularly with our dining services and the check-in experience. We understand how frustrating it must have been to wait until almost 6pm to check into your room without proper communication from our team. Your feedback is invaluable for us as we always strive to enhance our guests' experience. We hope that, despite these issues, you might consider coming back to us in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel lobby and common areas 5 stars Front desk staff 5 stars Dinner at Seven Glaciers 5 stars Hotel room 3 stars Breakfast buffet 2 stars Breakfast staff 2 stars
Special shout out to Bessie at the front desk who could practically finish your sentences for you. Just outstanding service in a short-staffed situation. The hotel is lovely but the rooms are worn and in need of an update and a deep cleaning. The breakfast buffet was so terrible that we skipped it the last day even though it was included with the room.
Read more
Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kerry O'Brien, Owner at Alyeska Resort
Responded Sep 20, 2022
Thank you for your kind words regarding Bessy! Great to hear. As you probably know we are just starting renovations beginning with the 8th floor, as the focus was on The Nordic Spa and Forte. It sounds like we missed the mark with the Forte experience, and we look forward to your comments - next stay!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked for 1 night and check in was quite easy. Did not get the name of the gal that checked us in but was quite friendly. The grounds are absolutely beautiful! A few issues: only 2 cups in the room, probably designed for coffee, so no water cups , either plastic or glass. Did not think to check the alarm clock, but the alarm went off around 6 am and what a problem to figure out how to stop it. Maybe housekeeping can add it to their list when making up room. The hot water at the sink came out like a trickle, so do not know why. Ate dinner at the Forte and food and service was very good. Furniture in the room seems a bit dated plus the night stand had loads of scratch marks. It is too bad people treat other’s property so poorly. All in all a beautiful property. As most places in Alaska this time of year, was quite expensive.
Read more
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyeska Resort Alaska, Owner at Alyeska Resort
Responded Jul 9, 2024
Thank you for taking the time sharing your feedback with us. We're pleased to hear that you enjoyed our grounds and we appreciate your kind words about our team member who assisted you to check-in and you positive dining experience. We apologize for the issues you encountered during your stay; we absolutely will remind our Housekeeping team to check on the alarm clocks. Thank you again for your valuable feedback and we hope to have the opportunity to welcome you back in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for three nights after four nights in Fairbanks. The computer server was down when we arrived but the staff worked tirelessly and dealt with a lot of paper without complaint or exasperation. We got a room with the requirements we asked for and liked our room. We had dinner the first night at Seven Glaciers. Well worth it but make reservations in advance.
We went skiing the first day. The skiing is challenging compared to other resorts we have been to but if you are an intermediate to advanced skier you will be fine. There are only a few beginner runs. The ski patrol is very available should you find yourself stuck. We did the Nordic Spa the second day which we enjoyed as well.
The food options were excellent and the waitstaff very attentive. We received recommendations for restaurants in town but many don’t take reservations & we found there were plenty of options in the resort.
The hotel is beautiful with a giant fireplace and big windows looking out at the mountains & lifts. It is a true ski-in ski- out and there is an employee who will keep your poles and skis in a locker just outside the lift area.
We enjoyed our stay and highly recommend Alyeska Resort!
Read more
Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kerry O'Brien, Owner at Alyeska Resort
Responded Apr 15, 2022
WOW! Thank you for such a fantastic review. It sounds like you enjoyed every aspect of the Resort and had a wonderful time. We appreciate the feedback and leadership and the staff are aware of your appreciation. We do hope you will come back and enjoy the Nordic Spa when we open Phase II, and come during the summer to see the different seasons. We hope to see you soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place might be the best hotel of Alyeska but the truth is you don't have many other options! The building is nice, the indoor pool is huge and great with jacuzzi and sauna included. The lobby is impressive and nicely decorated, you can quicky notice that you are in a high standards hotel. But that being said, when you pay around $500 for a night, I consider you can have high expectations. Rooms with two Queen beds are rather small, the carpet is old and the little fridge is noisy. The TV is cheap with very bad quality of images, same as in any motel or Holiday Inn cheap hotels. But what was very disappointing is the food served at their restaurants. At Aurora's you have weird exotic food (mix of Asian and us food), small portions at high prices. And at Forte (Italian food), the pasta is good but the so called fresh fish is not tasty, very expensive and my wife and I were both sick during the night after dinner even if we ate two different dishes (salmon for her and black cod for me). And little surprise when you check out, they charged us an extra $20 resort fee per night!
Read more
Date of stay: August 2022Trip type: Traveled with family
Room Tip:Better try the restaurants outside.
Don't forget to go to the pool, this is a great to relax with...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kerry O'Brien, Owner at Alyeska Resort
Responded Aug 12, 2022
We are sorry that the dining was not the highlight of your stay. Aurora just updated their menu within the past week or two, so I am not sure if you were here for the older or new, however we appreciate your honest feedback, as it helps us to continue to better our guest's experiences. The rooms are about to go under renovation and I do think upon your return you will find many pleasant changes. We look forward to hearing your next review.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This property is in a beautiful location. Astonishing, in fact. The hotel is very nice as well. The amenities such as the tram to the top of the mountain are first class and the staff is quite helpful. The only problem I experienced was freezing in my room. Apparently the thermostat is not a typical one. If you want heat, you can't have the fan on. To adjust the temperature you need to call the front desk, they l ring the engineer, and he/she does something to try to get the room warmer. And the max setting for heating is apparently 74 degrees. Despite this I will come back again for the sheer beauty.
Read more
Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyeska Resort Alaska, Owner at Alyeska Resort
Responded 2 weeks ago
Thank you for your kind words about our property and staff! We're delighted that you found the location breathtaking and enjoyed the amenities, including the tram and our helpful team. We sincerely apologize for the inconvenience with the room temperature. We understand how frustrating it can be to not have full control over heating, and we appreciate your patience in working with our team to adjust it. We look forward to welcoming you back to enjoy the beauty of our resort once again.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
New York City, New York208 contributions120 helpful votes
Hi, no idea about the deep bathtubs, my room (double queen beds) didn't have it. But their pool/jacuzzi/sauna are great so I didn't need the deep tub in my room ! ;o)
Good afternoon. It depends on which days of the week you visit the resort.
Sakura Asian Bistro is open Friday – Tuesday 5 – 10 p.m.
The Bore Tide Deli atop the mountain is open 11am daily, with last call for food at 4:30 pm.
Sitzmark Bar & Grill at the top of Olympic mountain loop is open daily noon-9pm.
The Aurora Bar on third floor of the resort is open daily 7am - 10pm for breakfast (7am-11am), lunch (12-5pm), and dinner (5-10pm).
Seven Glaciers bar/restaurant is open Thurs-Sat from 5-9pm...reservations are recommended for Seven Glaciers bar.
You can either purchase tram tickets via an excursion package ahead of arrival or at the tram terminal just-in-time (no reservations needed).
The pool area, consisting of the pool, hot tub, and sauna, are open solely to resort guests at the reduced capacity of 40 guests per hour. The resort requires that all guests book their pool area sessions ahead of time. Bookings are for one hour at a time, and for a maximum of 5 people per reservation.
Aleyska offers night skiing until 8pm nightly from 19 Dec 2021 - 4 Jan 2022. Keystone Ski Resort in CO offers the same night skiing hours. With skiing hours being the same, your decision may best be made by determining what peripheral activities you want to partner with the skiing. Girdwood AK is very small compared to some resort towns in the lower 48. On the other hand, Girdwood may allow you to witness the northern lights - something more common in central/northern Alaska, but still a possibility in Girdwood.
There are more places to choose from in the Girdwood area.
PRICE RANGE
$223 - $336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alyeska hotel girdwood, alyeska resort girdwood, alyeska prince hotel, hotel alyeska, girdwood alyeska prince hotel resort
FORMERLY KNOWN AS
Aleyska Prince Hotel
LOCATION
United StatesAlaskaAnchorageGirdwood
NUMBER OF ROOMS
299
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.