Aitutaki Lagoon Private Island Resort
Save
Share
Motu Akitua Cook Islands
5 people are viewing this hotel
$535
Free cancellation until 06/04/22
$534
Free cancellation until 06/04/22
Reserve now, pay at stay
$610
$449
Priceline$534
Travelocity$535
Destinia.com$610
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (1,448)1,448
Pool & Beach (336)
Room & Suite (331)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
Read more
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 10 in Aitutaki
Location
4.8
Cleanliness
4.2
Service
3.8
Value
3.4
The only private island, adults only resort in the Cook Islands. It is the only Cook Islands resort to offer that invention of incurable romantics - the Overwater Bungalow. And it is the only resort on Aitutaki with a truly Polynesian flavour, so you can truly savour what the South Pacific is famous for.
Read more
Property amenities
Free parking
Wifi
Pool
Free breakfast
Beach
Bicycles available
Free airport transportation
Spa
Paid wifi
Pool / beach towels
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Happy hour
Outdoor dining area
Snack bar
Special diet menus
Canoeing
Diving
Snorkeling
Billiards
Entertainment staff
Evening entertainment
Fishing
Table tennis
Board games / puzzles
Airport transportation
Shuttle bus service
Car hire
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Adults only
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
Clothes dryer
Laundry service
Washing machine
Ironing service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Desk
Housekeeping
Private balcony
Room service
Safe
Seating area
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
Languages Spoken
English
Location
Full view
38Car recommended
Grade: 38 out of 100
11Restaurantswithin 5 miles
3Attractionswithin 5 miles
Contact
Motu Akitua Cook Islands
Getting there
Rental CarsSee all Aitutaki rental cars
1022Reviews53Q+A100Room tips
Reviews
Traveler rating
- 454
- 267
- 136
- 88
- 77
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
+1
We booked this through a travel agent, paying a premium price, after looking at the photos and videos on the Resort website. The lagoon, bungalows and colours were all there and it is beautiful but what they fail to mention is that the reception, restaurant, bar and activities are not as in the photogrgaphs. The beach bar apparently used to go out over the water but no longer does so and now functions as the only restaurant with big, heavy, wooden garden type furnitiure that's tricky to move. Two of the wait staff (Baylee and another young man) were busy whilst the 3rd spent most time chatting with guests unitl the table next to us actually shouted her over for service. One day at breakfast toast and tea were brought to the table the next day we are told to do it ourselves, not a big deal but not 5 star luxury priced service. We asked at reception where the restaurant was and were "scolded" and told there is only 1 and its the beach bar. Another guest informed us that the reception and restuarant had burned down over a year ago and when we walked around the island we could see the building site next to the pool area. We had been told by the travel agent that the pool has been retiled and decorated during the recent COVID lockdown but unfortunately there were tiles missing and the decking was broken in parts. Our premium bungalow was lovely, clean and excellent AC, the beach area in front of our bungalow was clean and the gardens by us well tended but the gardens to the rear were overgrown with weeds and the trail around the island not well tended. There were cigarette ends by the "private" dining spot and bottle tops in the sand. Recception had been moved to one of the bungalows and access on to and off of the ferry was tricky with broken and slipping slabs thrown down. Whilst we had a lovely break in a well appointed bungalow and the staff were very nice the ongoing building work noise is not the most relaxing and must be even louder for the more expensive bungalows. Acitivites? The paddle boards and kayaks are good but you need to serch out your own, the bikes were rusted and it wasnot possible to raise or lower the seats. We found 2 bike and cycled over the main island and had an excellent lunch in the Koru cafe and looked around the beaches and had a drink in The Boatshed and voer by the Laggon Bar which was in much better shape with a gorgeous white sand beach. We eat there one night and had an excellent meal with the laggon lit and watched the fishes swim by, the path was lit with coloured lights, simple things that the Resort could do. Summary? Nice holiday in what could be a 5 star location that needs a bit of work and thought put in to it and definetly not what we thought we had paid a premium price for, sorry!…
Read more
Date of stay: May 2022
Value
Location
Service
Room Tip: premium beachfront rooms best
See more room tips
1 Helpful vote
Helpful
melsexperiences wrote a review May 18
Greater Wellington, New Zealand28 contributions32 helpful votes
Sadly this resort didn’t come close to our expectations & price point. It is advertised as a 5 star, however it is on par, if not below 3 star resorts we have previously stated in. The resort is very tired. 198Os tired with 5 star Pricing! The facilities, staff & food were below our expectations. Breakfast consists of Spam, cheese, hard boiled eggs & tinned fruit which is sat directly in the sun prior to 10am! We spent three consecutive days trying to book a one day excursion! The reception staff each day were unaware of what we tried to book the previous day. It was very frustrating! The Wifi! We spent $35-59 on, don’t do it! The wifi never worked! We have three devices! The resort is under construction(we were advised has been since 2017!) , so they are down to one bar/restaurant which looks close to budget bars found in most undeveloped countries without a 5 star price tag! The pool area is unacceptable, uninviting ,dangerous & undesirable. We had to walk past multiple electric cables, workmen on site, with continuous contract noise, to find our way to a run down pool at the end! Needless to say we didn’t head back! This resort Needs a total revamp. It’s in a 5 star location, & needs someone to see its potential…
Read more
Date of stay: May 2022Trip type: Traveled
Room Tip: This resort in under construction, so limited facilities available, current facilities in need of...
See more room tips
1 Helpful vote
Helpful
Response from Jason Napa, Sales at Aitutaki Lagoon Private Island Resort
Responded 6 days ago
Kia Orana, Thank you for taking the time to post a review of your recent stay with us. We strive to provide our guests with fantastic holidays and great memories at a fair and reasonable price. The isolation of the Cook Islands makes the costs of almost all goods and services considerably higher than in large, metropolitan countries. We are continually looking to review our value for money in comparison to other properties in Aitutaki and the Cook Islands. Our Tropical Island style Continental breakfast buffet includes seasonal fresh island fruits, fresh fruit salad, home-stewed fruits, Bircher muesli, homemade yoghurt, fresh-baked breads, pancakes, pastries, muffins & croissants, cereals, toast, cheese, ham, spreads, fruit juices, tea & coffee Cooked items are available from our a la carte menu at an additional charge All our menus are available on our website We are currently undertaking a progressive resort-wide refurbishment program including all guest rooms, public areas, equipment, and amenities. The Aitutaki Lagoon Private Island Resort is currently part way through building a significant new complex that substantially upgrade services available to guests. This construction is taking place in a location separate from the accommodation bungalows, behind extensive screening and a long way away from the Flying Boat Beach Bar & Grill and the beach and water sports areas. As Aitutaki is a small tropical island in the middle of the vast South Pacific Ocean with a small population and only one telecommunications company, Wi-Fi is considerably more expensive than in a large metropolitan country with a competitive telecommunications market. However, we do price match the local monopoly telecommunications company and have the best Wi-Fi service that is currently available in the Cook Islands. Appreciate your feedback regarding your room, the service from the staff and food quality. We have shared your comments with our staff and will incorporate your feedback into our ongoing training program. We are in the process of recruiting additional staff locally and internationally. The resort has a Duty Manager available from 8am-8pm who would have been more than happy to address any concerns during your stay, and I would have also welcomed the opportunity to meet with you personally to discuss all the issues raised. Thank you again for visiting our “Island Paradise”. Kia Manuia, Greg Long General Manager
Read more
We have stayed on every island in Fiji and this was way better than any of them. Bungalows are right on the beach with every facility.Great food. Best to stay at the Premium Beach Front bungalows or the Delux Beach Front, as teh Beach Front Bungalows are on teh northern side and a bit windy. They also do not overlook the lagoon. We will be staying there now at least twice a year. So relaxing. Also the tide never goes out, and nowhere near as much rain as on Rarotonga.
Read more
Date of stay: May 2022
1 Helpful vote
Helpful
Response from Jason Napa, Sales at Aitutaki Lagoon Private Island Resort
Responded 1 week ago
Kia Orana, Thank you for taking the time to post a review of your recent stay. We are delighted to hear that you enjoyed you stay with us, including the great food served at the Flying Boat Beach Bar & Grill, and the resorts prime location directly on Aitutaki Lagoon Marine Sanctuary with the island’s best all tide snorkelling with abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. Guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc. The latest 360-degree virtual tours are available online as well as photographs, room layout maps, and detailed descriptions to assist guests to identify the best accommodation option for their holiday. There are several higher category accommodation options which may have been preferable, and which can be viewed during our daily 2pm site inspection tour (subject to room categories being available). Alternatively, our Reservations team would be delighted to discuss your requirements with you and help you identify the best room category for your needs. The Reservations team can be contacted on email, freephone, or Live Chat. Thank you again for visiting our “Island Paradise” and we look forward to welcoming you back to our private island resort. Kia Manuia, Greg Long General Manager
Read more
The Aitutaki Lagoon Resort is situated on a small private island surrounded by the beautiful lagoon waters. The location is idyllic and everyting you could want from a Pacific island vacation. Sadly the resort was not. The main reception and dining facilities were undergoing major rebuilding after burning down two years ago. The swimming pool area was run down and in need of upgrading and being next to the main building, very noisy. The only restaurant available was the beach bar. The food here was good and the outlook over the water spectacular, but there was a limited menu and not a good selection of drinks. The general grounds were tidy and we'll kept but overall the feeling is that the whole resort could do with being refurbished.
Read more
Date of stay: April 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Jason Napa, Sales at Aitutaki Lagoon Private Island Resort
Responded 2 weeks ago
Kia Orana, Thank you for taking the time to post a review of your recent stay. We are delighted to hear that you enjoyed you stay with us The resort enjoys a prime location directly on Aitutaki Lagoon Marine Sanctuary with the island’s best all tide snorkelling with abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. Guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc. The Aitutaki Lagoon Private Island Resort is currently part way through building a significant new complex that substantially upgrade services available to guests. This construction is taking place in a location separate from the accommodation bungalows, behind extensive screening and a long way away from the Flying Boat Beach Bar & Grill and the beach and water sports areas. Food & Beverage service is being provided at the Flying Boat Beach Bar & Grill. All resort services are available. Minimal disruptions, if any, are expected to the guest experience. The resort has a Duty Manager available from 8am-8pm who would have been more than happy to address any concerns during your stay, and I would have also welcomed the opportunity to meet with you personally. Please feel free to contact me directly if you wish to share more detailed feedback. Our menus with over 40 different items are one of the most extensive on the island and are designed to appeal to as broad a range of guests as possible including guests with special dietary needs such as vegetarian, vegan, gluten free, dairy and nut free, etc. All our restaurant and bar menus are available online. We are currently undertaking a progressive resort-wide refurbishment program including all guest rooms, public areas, equipment, and amenities. Thank you again for visiting our “Island Paradise” and we look forward to welcoming you back to our private island resort. Kia Manuia, Greg Long General Manager
Read more
+1
We were greeted with flower garlands at the airport on our arrival, taken to the resort and offered refreshing coconut drinks. This was the place to be to relax, one of our best mini holidays yet, we decided to disconnect from all social media platforms during our stay (as the wifi had mixed reviews anyway) much to our advantage! Our overwater bungalow was perfect, had modern amenities but traditional designs that were very exquisite in every way, the room was huge, we snorkeled just outside the platform every morning, water was clear with very good visibility, plenty of fish, expansive views were a welcome respite. You also get some lounge chairs outside for relaxing or doing yoga stretches in the morning. You have access to swimming equipment, but we used our own reef shoes, there are also kayaks you can use. TV had several channels to choose from, great to leave it on in the background while relaxing, Discovery had Shark Week playing so that was great. A/C was in good working order, bathroom was spacious with a full range of toiletries, and an outdoor shower, you also have a mini fridge in the room and tea making facilities. There are hammocks and beach chairs outside under the coconut trees, you can relax anywhere, there is plenty of shade. Breakfast was average, limited choices, but enough to get you started for the day. There is coffee and I was very grateful for being able to choose from a variety of plant-based milks. Lunches and dinners are also vegetarian friendly, which is a plus and much appreciated. Their drinks at the bar are very good, but dinner service is very slow. It helped that some nights had a band playing for entertainment. The pool was small, good size, but bottom had sharp floors, my husband cut his toes, the blue paint also rubs off onto your feet. They have some work being done at that end, when that finishes I assume the reception and spa area will be lavish. For those thinking about using the spa facilities, we also got massages, but since they only have one spa specialist, we got our massages one after the other, we were told in advance and so we expected this arrangement. We felt well taken care of. We thoroughly enjoyed our candlelight dinner by the beach, but took over 3 hours, the courses came in very slow. They had a lovely setup for us complete with tiki torches and good food, and very polite wait staff. On our last day we went around on the mini walk around the island, the pristine beaches were amazing anywhere you look. Overall, the resort was very quiet, staff were very friendly and accommodating. If you want to relax on your holiday, this is the resort for you. I did plenty of research before making this booking, in the end we really wanted to stay by the water and I think I made the right decision.…
Read more
Date of stay: April 2022
Rooms
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Jason Napa, Sales at Aitutaki Lagoon Private Island Resort
Responded 2 weeks ago
Kia Orana, Thank you for taking the time to post a review of your recent stay with us. We are delighted to hear that you enjoyed the lovely flower garlands (ei’s) at the airport and refreshing green coconut welcome drinks upon arrival to the resort. We are pleased to receive your feedback of your Overwater Bungalow with its modern amenities, traditional interior design, amazing view of Aitutaki Lagoon, with sun lounge chairs for relaxing, best views for yoga on you own balcony, complimentary in-room snorkeling gear to use, reef shoes, lovely snorkeling just out from of your balcony, hammocks, beach chairs, SUP and kayaks. In-room facilities and amenities ie; many TV channels to choose from, cool air-conditioning unit, outdoor shower, tea & coffee and bathroom amenities The resort enjoys a prime location directly on Aitutaki Lagoon Marine Sanctuary with the island’s best all tide snorkelling with abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. Guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc. We welcome guests with special dietary requirements such as vegetarian diets. Some dishes are vegetarian or can be made vegetarian upon request. Our Chef is happy to discuss special diet menu options with guests. All of our menus are available on our website. Really appreciate your feedback on the pool, spa and service delivery from our staff. This staff shortage is more acute in the Cook Islands as many people have left for New Zealand and Australia during the pandemic. We have shared your comments with our staff and will incorporate your feedback into our ongoing training program. We are currently undertaking a progressive resort-wide maintenance program including all guest rooms, public areas, equipment, and amenities. Thank you again for visiting our “Island Paradise” and we look forward to welcoming you back to our private island resort. Kia Manuia, Greg Long General Manager
Read more
From the start me and my partner were very warmly greated with floral necklaces at the airport and transported safely to the private island resort. When we arrived at reception we were greeted by more friendly staff who introduced us well to the island and gave us all the information we needed before being guided to our stay. Not sure what we did to deserve it but we got an amazing up grade to the over water bungalows. Just wow! The bungalow was well layed out, had great amenities and of course stunning views! Everything was so neatly placed and decorated with added fresh flowers around the place. I was suprised at how spacious the place was. After quickly viewing the bungalow we planned the vaka cruise for the day so quickly put our bags down and headed near the restaurant to catch the cruise. Whilst waiting we were greated by a lovely waitress who told us to come and sit whilst we waited for the cruise and she told us she was waiting for us to arrive to serve us breakfast. I certainly didn't think we would of got breakfast that day as it was just after 10am we got there- this was a pleasant suprise. Knowing we didn't have much time to eat they quickly served us and we enjoyed our first breakfast there on the island. That evening we enjoyed a lovely meal at the restaurant and service was also great. The next morning we enjoyed yet another breakfast which is continental style, fresh fruit, pastries,toast, porridge all served nicely to the table.plently of food to fill you for the days activities which can include taking out kayaks or snorkels free of charge and bikes which you can ride over to the main island with. The island is also a beautiful place to have a small walk around amongst the palm trees and ocean views. Our last evening we had a very special candle lit dinner for my birthday which was organised by my partner and the restaurant manager Sarah. With only 24hr notice (usually need 48) Sarah happily served us the mostly lovely 5 course dinner. It was nice to try local polynisian style foods presented very well and all tasted great. Much appreciated Sarah and chefs! This place is a dream come true! A place to relax and enjoy the surroundings.…
Read more
Date of stay: March 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Jason Napa, Sales at Aitutaki Lagoon Private Island Resort
Responded 4 weeks ago
Kia Orana, Thank you for taking the time to post a review of your recent stay with us. We are delighted to hear that you enjoyed your stay with us in your Overwater Bungalow, including the wonderful hospitality from the staff attending to your needs and organizing activities, tours throughout your stay. The resort enjoys a prime location directly on Aitutaki Lagoon Marine Sanctuary with the island’s best all tide snorkelling with abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. Guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc. Our Tropical Island style Continental breakfast buffet is a wonderful way to start the day which includes seasonal fresh island fruits, fresh fruit salad, home-stewed fruits, Bircher muesli, homemade yoghurt, fresh-baked breads, pancakes, pastries, muffins & croissants, cereals, toast, cheese, ham, spreads, fruit juices, tea & coffee along with cooked items that are available from our a la carte menu at an additional charge. We are pleased you enjoyed the service and meals at the restaurant. Our nightly changing menus can be found on our website. I’m sure to pass on your compliments to Sarah and the restaurant team for being helpful and arranging your special candlelit dinner. You would be pleased to know our staff take a lot of pride in looking after all our guests ensuring they receive the best possible service throughout their stay with us and I’m sure to pass on your compliments to the team. Thank you again for visiting our “Island Paradise” and we look forward to welcoming you back to our private island resort. Kia Manuia, Greg Long General Manager
Read more
+1
If you go to Aitutaki, this is THE hotel to stay at! Everything about this hotel is incredible except two things: service and wifi. The service was honestly below average, from checkin to checkout. The staff not once went above and beyond. Additionally, the staff was never willing to work for guest requests and we often got the "that can't be done" or "no" when we requested even the most basic of things. However, this hotel is truly at the most beautiful spot in Aitutaki, so I still recommend staying here. The rooms are large and the Air Con works great. PROs: - Beauty, scenery, ease to walk to beach and grab your own kayak - Clean rooms, comfortable beds, room has table with chairs and a refrigerator - Privacy on your own island CONs: - ZERO working wifi in the room (when it's supposed to). - Poor customer service. Staff just didn't care. Some staff actually talked down to you. Most of the time, the staff talks AT you and not WITH you. However, Va at the beach bar was fantastic! - Food not good at main restaurant. Breakfast is only cold dishes and dinner was very basic buffet. I recommend boating across the lagoon and walking to a nearby restaurant.…
Read more
Date of stay: May 2021
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Jason Napa, Sales at Aitutaki Lagoon Private Island Resort
Responded Apr 8, 2022
Kia Orana, Thank you for taking the time to post a review of your May 2021 stay with us. We are delighted to hear that you enjoyed your stay with us, and rated us the best resort in Aitutaki. The resort enjoys a private island location surrounded by Aitutaki Lagoon Marine Sanctuary, snorkelling with abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. Guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc. Glad you enjoyed the easy access to the beach and clean rooms, and comfortable beds. As Aitutaki is a small tropical island in the middle of the vast South Pacific Ocean with a small population and only one telecommunications company, Wi-Fi is considerably more expensive than in a large metropolitan country with a competitive telecommunications market. However, we do price match the local monopoly telecommunications company and have the best Wi-Fi service that is currently available in the Cook Islands. We have new telecommunication fibre optic cabling throughout the entire resort, which has vastly improved the quality of our internet connectivity, including Wi-Fi, in-room entertainment, and satellite TV reception Our Tropical Island style Continental breakfast buffet includes seasonal fresh island fruits, fresh fruit salad, home-stewed fruits, Bircher muesli, homemade yoghurt, fresh-baked breads, pancakes, pastries, muffins & croissants, cereals, toast, cheese, ham, spreads, fruit juices, tea & coffee. Cooked items are available from our a la carte menu at an additional charge Our new menus with over 40 different items are one of the most extensive on the island and are designed to appeal to as broad a range of guests as possible including guests with special dietary needs such as vegetarian, vegan, gluten free, dairy and nut free, etc. All our restaurant and bar menus are available online. We have shared your comments with our staff and will incorporate your feedback into our ongoing training program. The resort has a Duty Manager available from 8am-8pm who would have been more than happy to address any concerns during your stay, and I would have also welcomed the opportunity to meet with you personally. Thank you again for visiting our “Island Paradise” and we look forward to welcoming you back to our private island resort. Kia Manuia, Greg Long General Manager
Read more
+1
From the moment we arrived at the airport at Aituaki and got off the plane we were greeted with open arms and made to feel very welcome and special by all the staff. A very special mention goes out to the Number 1 Restaurant and Bar manger on the Aitutaki "Sarah" . Sarah went the extra mile to make sure we were looked after by herself or her staff . Nothing was a problem at all and Sarah made us feel like part of the family while remining professional all the time. We had many a great laugh with her while staying at the resort . Sarah thanks for all the birthdays making as feel welcome and making our stay even better!
Read more
Date of stay: March 2022
Rooms
Service
Sleep Quality
Helpful
Response from Jason Napa, Sales at Aitutaki Lagoon Private Island Resort
Responded Apr 1, 2022
Kia Orana, Thank you for taking the time to post a review of your recent stay with us. We are delighted to hear that you enjoyed the wonderful hospitality received from the staff, a very special mention goes out to the Number 1 Restaurant and Bar manger on the Aitutaki "Sarah". You would be pleased to know our staff take a lot of pride in looking after all our guests ensuring they receive the best possible service throughout their stay with us and I’m sure to pass on your compliments to the team. Thank you again for visiting our “Island Paradise” and we look forward to welcoming you back to our private island resort. Kia Manuia, Greg Long General Manager
Read more
We were lucky enough to be invited for Dinner. It is the most beautiful setting to watch the Sun go down The service was excellent, great cocktails and world class food. Definitely worth staying a few nights.
Read more
Date of stay: March 2022
Value
Location
Service
Room Tip: The best rooms are the ones over the water
See more room tips
Helpful
Response from Jason Napa, Sales at Aitutaki Lagoon Private Island Resort
Responded Mar 21, 2022
Kia Orana, Thank you for taking the time to post a review of your recent visit and dining experience with us. We are delighted to hear that you found the service from the staff excellent, with great cocktails and world class food, and I’m sure to pass on your compliments to the team. For your next Aitutaki Escape, ask about our Kia Orana Club Members deal, we would love to send you a tailored quote with our best rates available. Thank you again for visiting our “Island Paradise” and we look forward to welcoming you back to our private island resort. Kia Manuia, Greg Long General Manager
Read more
Our room was amazing and the Beverage and Food crew MADE our stay! Sarah and her team are nothing short of amazing; Miti, Nani and Inia all felt like family by the time we left and made our faces light up when we would see them daily! We didn't have housekeeping service during our stay at the resort, but I did interact with them for fresh towels and just saying hi and they were all lovely as well! The transfer team and reception were a different story, it was disappointing to be picked up at the airport with no flowers or welcome given (all the other resorts had reps standing and welcoming you off the plane, ours was by the van out front), bikes at this hotel no longer are available which was a HUGE disappointment when we were told the only way to get to town was a taxi at $20 per person per way, when we made inquiries at reception we were told that the information was located in our room in the directory and if we did push further for clarification it was as though we were an inconvenience to them and there are a lot of things that just aren't happening around the resort as they aren't back to full capacity yet (like culture night, activities, managers social, etc.) Again we HAD a great stay and the restaurant and bar crew are the real STARS of this property, if I could give them 1000 stars I would!!!…
Read more
Date of stay: February 2022
Location
Cleanliness
Service
Room Tip: Spend the money and get the Deluxe Beachfront room, the beach area right outside your door is...
See more room tips
2 Helpful votes
Helpful
Response from Jason Napa, Sales at Aitutaki Lagoon Private Island Resort
Responded Feb 22, 2022
Kia Orana Kandi, Thank you for taking the time to post a review of your recent stay with us. We are delighted to hear that you enjoyed your Deluxe Beachfront Bungalow and had an amazing time with the Restaurant & Kitchen teams especially Sarah, Nani, Miti and Chef Inia. The team will be thrilled to have received your compliments. We are pleased you chose the option not to have your room serviced by our housekeepers and receive a $20 per day rebate against your room account that can be spent in the bar, restaurants, spa, gift shops etc, at the Resort and we are pleased to pass on your kind comments to our housekeeping team. Thank you for your feedback concerning our airport meet & greet and reception staff. I have shared your comments with our staff and will incorporate your feedback into our ongoing training program to ensure our guest service is of the highest standard. We are undergoing a routine full service and repair on all our resort bicycles as part progressive resort-wide refurbishment program that includes all guest rooms, public areas, equipment, and amenities. The resort has a Duty Manager available from 8am-8pm who would have been more than happy to address any concerns during your stay, and I would have also welcomed the opportunity to meet with you personally. Please feel free to contact me directly if you wish to share more detailed feedback. Thank you again for visiting our “Island Paradise” and we look forward to welcoming you back to our private island resort. Kia Manuia, Greg Long General Manager
Read more
PRICE RANGE
$383 - $454 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aitutaki lagoon hotel aitutaki, aitutaki lagoon resort and spa, aitutaki lagoon resort spa, lagoon resort aitutaki
LOCATION
Cook IslandsSouthern Cook IslandsAitutaki
NUMBER OF ROOMS
33
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Aitutaki Lagoon Private Island Resort
Which popular attractions are close to Aitutaki Lagoon Private Island Resort?
Nearby attractions include Aitutaki Lagoon (1.0 miles), O'otu Beach (0.2 miles), and Mount Maungapu (1.6 miles).
What are some of the property amenities at Aitutaki Lagoon Private Island Resort?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Aitutaki Lagoon Private Island Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aitutaki Lagoon Private Island Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Aitutaki Lagoon Private Island Resort?
Yes, free parking is available to guests.
What are some restaurants close to Aitutaki Lagoon Private Island Resort?
Conveniently located restaurants include Koru Cafe, Rapae Bay Restaurant and Blackrock Bar, and Tamanu Beach Resort.
Are there opportunities to exercise at Aitutaki Lagoon Private Island Resort?
Yes, guests have access to a pool during their stay.
Does Aitutaki Lagoon Private Island Resort have an airport shuttle?
Yes, Aitutaki Lagoon Private Island Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Aitutaki Lagoon Private Island Resort have airport transportation?
Yes, Aitutaki Lagoon Private Island Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Aitutaki Lagoon Private Island Resort?
Yes, laundry service and a clothes dryer are offered to guests.
Does Aitutaki Lagoon Private Island Resort have any great views?
Yes, guests often enjoy the harbor view available here.