Pacific Resort Aitutaki
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Amuri Cook Islands
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Full view
View all photos (1,875)1,875
Room & Suite (438)
Pool & Beach (360)
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A note from Pacific Resort Aitutaki
Updated 04/23/20
About
#3 of 10 hotels in Aitutaki
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Secluded Luxury…Aitutaki is an idyllic paradise, an atoll of lush tropical vegetation and white sandy beaches ringed by the stunning azure lagoon. One of the most beautiful lagoons in the world, it is home to Pacific Resort Aitutaki – a place where time passes slowly and the delights of island life are presented in luxurious surroundings. Be greeted each morning with spectacular views over the shimmering lagoon and over the reef to the Pacific Ocean and beyond. Welcoming guests 12 and over, each of the Resort’s 29 spacious, air-conditioned bungalows and villas enjoy an absolute beachfront location. Tastefully decorated in a timeless colonial Pacific style, and the very best of amenities illustrates exactly why Pacific Resort Aitutaki is a proud member of Small Luxury Hotels of the World (SLH). Having immersed yourself in our luxury surroundings, enjoying warm Cook Islands hospitality, your time at Pacific Resort Aitutaki will leave you relaxed and rejuvenated and yearning to return.
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Property amenities
Free parking
Wifi
Pool
Free breakfast
Beach
Bicycle rental
Free airport transportation
Spa
Parking
Paid wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Poolside bar
Diving
Fishing
Airport transportation
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Baggage storage
Concierge
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Lagoon View
Location
Full view
1385Reviews70Q+A100Room tips
Reviews
Traveler rating
- 1,220
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Popular mentions
You know you are part of something special when you and your family are greeted by name as you hop of the plane! Best set up on the island and 5 stars all the way! Amazing service, ask and you will receive! We visited other places on the island for dinner etc and asked to look at rooms for "future visits" and The Pacific wins hands down! If you want to be treated like a "rockstar" this is the resort for you. Yes you pay for it.... but its worth every cent. Enjoy.
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip: All rooms are beach front!
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Helpful
We had dinner here twice. Whilst the food was nice, on the last visit we had to return three out of the six dishes we ordered (which isn’t something we often do). Both of our entrees were burnt and my lava cake, had no lava. Having said that, they were very quick to replace and also had some lovely wine offerings (which is very hard to find on the island!). James’s service was fantastic. Regardless of sending meals back, would still return.
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Date of stay: July 2021Trip type: Traveled as a couple
Room Tip: Make sure you make a reservation
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Helpful
It’s not often that expectation meets reality…but The Pacific Aitutaki meets this measure and more. The location is sublime, the resort restaurant perched high above the lagoon and pool - with arguably the best view in the South Pacific. The rooms are understated tropical luxe, all with beach access and sea views. The food is excellent, particularly if you like seafood along with a diverse and reasonably priced wine/cocktail list. What really sets this place apart though is the staff - the culture is clearly positive, with everyone from cleaner to bartender, genuine and sincere in how they engage with the guests. When the GM personally comes out to bid each guest farewell and enquire about their stay, it is abundantly clear this is an establishment that both Management and staff are proud to be a part of - needless to say all guest feedback resoundingly positive. Well done Team Pacific Aitutaki, you have a winning formula! Special thanks to the staff - Pradeep, Masi, Stee, Josevata, Baldwin, Ake, Zoe, Robyn, Tu, Dwee. We will be back.…
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Date of stay: July 2021Trip type: Traveled as a couple
2 Helpful votes
Helpful
Don’t stay here, although The staff are only doing their job sadly the manager obviously has inflated ideas about their position in the market. Without better management this place will continue to be under booked for good reason. The overpriced bar charged $25 for just 2 beers. Not to mention as a previous review commented the exorbitant charge for their platters. This is an amazing island with far better places to stay eat, drink and share the welcoming people. I have travelled extensively in the world now in my mature years I can safely say this hotel is not what island holidays are about they seem to think they are so exclusive they don’t need to be reasonable and quite frankly no self respecting New Zealander needs to be ripped off by staying here. Do your research there are some fabulously welcoming well located locally owned and operated delightful spots to stay. This hotel is not one of them. Spend your money on the amazing lagoon cruises and support the real people of the island. Snorkelling on this beach is hopeless the lagoon cruise snorkelling fabulous.…
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Date of stay: June 2021
Rooms
Location
Service
Helpful
Response from Marcus Niszow, Owner at Pacific Resort Aitutaki
Responded Jun 23, 2021
Kia Orana FranM292, Such a disappointment to read your review today and hear how poorly you have rated your experience at our resort, albeit predominantly based on price and not necessarily quality which naturally comes at a cost. Unfair to be judged on price alone. In our entire trading history our resort has only ever received 15 - negative one or two star reviews on TripAdvisor, your review is number 16. Over 1,300+ of our 1,382 reviews rate our resort (including pricing) at a positive 5 and 4 star level - Excellent/Very Good. It is true there are many other places to stay, eat and drink in Aitutaki - better not necessarily, cheaper absolutely. Quality comes at a very high cost especially in the middle of the South Pacific when it comes to operating a luxury resort, comparing the price of beer from one establishment to the next without taking overall quality into account is unfair. Traveller's who appreciates quality, naturally appreciate why the price of a beer and everything else is much higher in a luxury resort versus a laidback lower budget establishment. We cater to a discerning cliental who appreciate a refined luxury experience and who understand we are not ripping them off with the prices we charge but rather facilitating an experience like no other available in the Cook Islands. A visit to any Pacific Resort property in the Cook Islands comes at a premium price but this is because we operate our resorts at a premium cost in order to deliver a standard and quality that is the exception as opposed to the norm in the Cook Islands. The bottom-line is we operate resorts and restaurants that sit in the very limited luxury segment of the Cook Islands market and we try our very best to do it well. In order to do it well we need charge a fair price in relation to the exorbitant cost of doing business in the Cook Islands. We do not have inflated ideas about ourselves nor our position in the market but rather we are committed to achieving our company mission statement which is as follows: "Pacific Resort exists to provide a luxury boutique beach resort experience with a focus on Polynesian culture, architecture and landscaping with accommodation, amenities and guest services attractive to discerning travellers willing to pay for a Cook Island’s experience, thereby providing a strong cash income to sustain future growth and development”. Clearly we are not the right fit for every visitor to the Cook Islands, this is why tools like TripAdvisor and Google exist to help with the research and assist visitors with making the right decision on where to stay based on price and quality. We are proud to say the clear majority of our visitors love their experience at our resorts and appreciate the struggles and sacrifice it takes to deliver quality. Finally, we have full confidence in the management of our resorts and they are by no means under booked but rather fully booked at most times of the year enjoying the strongest levels of occupancy demand in the market. We are grateful for the wonderful and generous support we have received from our guest from New Zealand (many returning guests) since the borders have reopened after 14-months of zero income and significant debt. Your review is unfair but we are comforted to know most people will see this for themselves.
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Beautiful clean tidy renovated grounds, beautiful gardens and pool facilities. Staff are amazing, food is premium quality also. I couldn’t say enough good things 100% recommend! This resort has a very ‘Bali’ feel about it. The spa offers superb massages, definitely a place to spoil your loved one
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Date of stay: June 2021Trip type: Traveled as a couple
Helpful
PRICE RANGE
$617 - $877 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacific resort aitutaki hotel aitutaki
LOCATION
Cook IslandsSouthern Cook IslandsAitutaki
NUMBER OF ROOMS
29
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Claim Your Listing Frequently Asked Questions about Pacific Resort Aitutaki
Which popular attractions are close to Pacific Resort Aitutaki?
Nearby attractions include Aitutaki Lagoon (2.0 miles), O'otu Beach (2.3 miles), and Mount Maungapu (1.1 miles).
What are some of the property amenities at Pacific Resort Aitutaki?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Pacific Resort Aitutaki?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pacific Resort Aitutaki?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pacific Resort Aitutaki?
Yes, free parking is available to guests.
What are some restaurants close to Pacific Resort Aitutaki?
Conveniently located restaurants include Koru Cafe, Rapae Bay, and Tamanu Beach Resort.
Are there opportunities to exercise at Pacific Resort Aitutaki?
Yes, guests have access to a pool during their stay.
Does Pacific Resort Aitutaki have an airport shuttle?
Yes, Pacific Resort Aitutaki offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pacific Resort Aitutaki have any great views?
Yes, guests often enjoy the ocean view available here.
Is Pacific Resort Aitutaki accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.