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Hilton Moorea Lagoon Resort & Spa

#1 of 13 Hotels in Moorea
Certificate of Excellence
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Hilton Moorea Lagoon Resort & Spa
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2,697 Reviews from our TripAdvisor Community

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Showing 2,015: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Hilton Moorea was beyond any expectations we had. The hotel staff was very friendly and kind, spoke 3-4 languages (Tahitian, French, English, and Japanese). We felt that the staff genuinely loved the hotel and were excited to share their island and resort with the guests. I've never been at a hotel where the staff seemed so sincerely to enjoy... More 

Helpful?
1 Thank Moira S
RoseRICHMOND, Directeur général at Hilton Moorea Lagoon Resort & Spa, responded to this review

Ia Orana Moira S ! First of all, we would like to thank you, my team and I, for taking the time to write and share with us this beautiful review on TripAdvisor. We feel really honored to read a feedback with as many compliments as you mentioned. Our team really cares about our hotel and it is a pleasure... More 

Mesa, Arizona
1 review
5 of 5 stars Reviewed 4 days ago NEW

Trip of a life time. Everyone was very friendly and helpful. Stayed in an over the water bungalow. Room was very clean and comfortable. The lagoon was beautiful. The fish were amazing. Got to see stingrays,Sharks and an octopus. We enjoyed the breakfast lots of fresh fruit and anything else you may want.

Helpful?
Thank maagnew2008
RoseRICHMOND, Directeur général at Hilton Moorea Lagoon Resort & Spa, responded to this review

Ia Orana maagnew2008 ! First of all, we would like to thank you, my team and I, for taking the time to share with us this review with us on TripAdvisor. We are glad to read that you liked your stay at the Hilton Moorea Lagoon Resort & Spa. It was a pleasure to welcome you and your family in... More 

Fair Haven, New Jersey, United States
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We just returned from our 30th anniversary trip to Moorea and Bora Bora. The hotel was beautiful and the service was excellent. We renewed our vows and the ceremony far exceeded our expectations ! My husband arrived in a decorated Tahitian canoe , while I waited with the officiant, interpreter, ukulele player and two adorable dancers. The headpieces and leis... More 

Helpful?
1 Thank Lynne D
RoseRICHMOND, Directeur général at Hilton Moorea Lagoon Resort & Spa, responded to this review

Ia Orana Mrs. Lynne D ! First of all, we would like to thank you, my team and I, for taking the time to write and share with us this review on TripAdvisor. On behalf of my team, I would like to wish you, once again a happy 30thanniversary! We’re so pleased to have shared such an important event with... More 

Jacksonville, Florida
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I highly recommend this resort. What a treat. We loved the size of the resort. Not too big, but lots of options for dining and activities. The staff were all wonderful. Our rate included the breakfast buffet, which was delicious. Drinks at the pool were expensive, but we saved some money by buying a bottle of vodka in duty free... More 

Helpful?
Thank SingleTraveler48
RoseRICHMOND, Directeur général at Hilton Moorea Lagoon Resort & Spa, responded to this review

Ia Orana SingleTraveler48 ! First of all, we would like to thank you, my team and I, for taking the time to write and share with us this review on TripAdvisor. We’re so pleased to read that you enjoyed your stay here! We want to thank you for your feedback on our “wonderful” staff, always trying their best to welcome... More 

Perth, Australia
Level Contributor
12 reviews
10 hotel reviews
2 of 5 stars Reviewed 1 week ago NEW

I don't like writing bad reviews, but I'll make an exception here to hopefully safe someone disappointment. In summary: - The hotel is in a great location - The over-water bungalows are great and snorkeling from the private balconies is pretty good too - The service is pretty bad for a hotel in this cost range (some staff are great,... More 

Helpful?
Thank AndreasMitteregger
RoseRICHMOND, Directeur général at Hilton Moorea Lagoon Resort & Spa, responded to this review

Ia Orana AndreasMitteregger ! First of all, we, my team and I, would like to thank you for your comment on our property, through reviews such as yours we are able to, and we certainly must, maintain and improve the service that we provide to our guests. I understand that excuses won’t change the unfortunate experience you had at the... More 

New York City, New York
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The pros: gorgeous setting, fabulous room, friendly service, calm and clear water, the reef and the fish, unparalleled! The cons: the Hilton Moorea needs a new chef! Dining was average at best, strange at worst. The dinner menu in the fancy restaurant had the oddest choices I've ever seen (lots of fish with cheese?) We received sandwiches at lunch with... More 

Helpful?
Thank cassidy24
RoseRICHMOND, Directeur général at Hilton Moorea Lagoon Resort & Spa, responded to this review

Ia Orana cassidy24 ! First of all, we, my team and I, would like to thank you for sharing your detailed feedback about our hotel, the Hilton Moorea Lagoon Resort & Spa, on TripAdvisor. We’re happy to read that you liked our friendly staff, your Overwater Bungalow and our beautiful lagoon! However, I’m truly disappointed that our hotel did not... More 

Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The over the water bungalows are superb, separate from the main building but close enough to access the facilities. Currently the food needs improving, but the recent arrival of a new Head Chef should see improvements over the coming months

Helpful?
Thank Nigel S
RoseRICHMOND, Directeur général at Hilton Moorea Lagoon Resort & Spa, responded to this review

Ia Orana Nigel S! First of all, we would like to thank you, my team and I, for taking the time to write and share with us this review on TripAdvisor. We’re glad to read that you enjoyed your overwater bungalow! We do have a new Executive Chef at the hotel and we’re constantly trying to improve our food quality.... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The negatives: 1. Watered down Mai Tai's with next to no alcohol in them. AVOID dining or drinking on premises. Also pricey drinks and meals, with surcharges when you get the final hotel bill. 2. Broken down Jacuzzi, i.e. no hut tub, inexcusable for what one is paying. The positives: 1. Nice staff; 2. Clean bungalows; 3. Pretty setting, though... More 

Helpful?
1 Thank William L
RoseRICHMOND, Directeur général at Hilton Moorea Lagoon Resort & Spa, responded to this review

Ia Orana William L! On behalf of my team, I would like to thank you for sharing your thoughts about our hotel on TripAdvisor. We have both, negatives and positives points so we can improve and maintain! My team and I would like to apologize for your unfortunate experience with our bars and restaurants. I’m sorry that our meals and... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I write this review with great disappointment. Disclaimer, review is coming from a 27yr old who has visited moon palace Cancun (6 times). Yes I have high expectations, but come on, this trip costs double Mexico and is 3hrs longer in flight time. Absolutely ZERO hospitality. From the moment we arrived and waited around 6hrs)l to get a room. I'm... More 

Helpful?
2 Thank Heather Z
RoseRICHMOND, Directeur général at Hilton Moorea Lagoon Resort & Spa, responded to this review

Ia Orana Heather Z! First of all, we, my team and I, would like to thank you for sharing your feedback on our hotel. It is through reviews such as yours that we are able to, and we certainly must, maintain and improve the service that we provide to our guests. I understand that excuses won’t change the unfortunate experience... More 

Toronto
Level Contributor
260 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is situated in arguably, the nicest stretch of ocean in Moorea. It is surrounded by gorgeous ocean and beautiful green mountains, making the contrast a dream come true. We checked in here having GOLD status but having booked on expedia due to a voucher we had, which apparently eliminates all the benefits of GOLD members, such as free... More 

Helpful?
Thank GlobalCitizenM
RoseRICHMOND, Directeur général at Hilton Moorea Lagoon Resort & Spa, responded to this review

Ia Orana GlobalCitizenM ! Thank you for your loyalty to the Hilton brand and thank you for sharing your feedback on TripAdvisor! We’re glad that you liked our hotel location, amenities and staff; it was a pleasure to welcome you in Moorea and assist you to discover the island. However I’m sorry and I empathize with the unfortunate experience you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Rotui Grill Restaurant
Rotui Grill Restaurant
Cuisines: American, Bar, Polynesian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Nestled between two bays on the heart-shaped island of Moorea, is the very definition of a romantic South Seas escape. ... more   less 

Additional Information about Hilton Moorea Lagoon Resort & Spa

Address: BP 1005, 98728, French Polynesia (Formerly Sheraton Moorea Lagoon Lagoon Resort and Spa)
Location: French Polynesia > Society Islands > Moorea
Price Range: $352 - $703 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Moorea Lagoon Resort & Spa 5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Hilton Moorea Lagoon Hotel Papetoai
Hilton Moorea Lagoon Resort And Spa
Sheraton Moorea
Moorea Sheraton
Hotel Style:
#1 Family Hotel in Moorea
#1 On the Beach Hotel in Moorea
#1 Luxury Hotel in Moorea
#2 Romantic Hotel in Moorea
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