Staff friendly and welcoming and help you out , it's safe place and area, restaurants and grocery is nearby, good if you need a place to stay in San Jose, breakfast ask for it as not always visible otherwise good
I arrived here as the only guest in the hostel, so that did impact my experience/view of the place. My bed was comfortable and clean which is what i needed after a 13hr flight. The staff were friendly and helpful. However clearly during less busy times, the services take a break here. the kitchen and bathrooms looked like they hadnt been cleaned in weeks, there was no breakfast on offer as suggested. and im a dog lover, but not sure of the merits of having a dog that's terrified of people free roaming the building. fine for a night, maybe better during busier times.
The best things about this place is affordability. I was a solo female backpacker and TripOn was a convenient, affordable base for me with everything I needed. The breakfasts were tasty (so much fresh fruit) and the coffee, the wifi exceeded my expectations, there's a lot of comfortable chill out spaces and the curtains around each bed in the bunks which gives a decent amount of privacy. I got in not long after Breakfast (after 30 hours of air ports/ planes) and the staff had me booked in and in my bed within like 10 mins of me arriving. And the cooking facilities were decent enough that I could cook lunches/dinners for the week and make my trip that much more affordable (Costa Rica restaurants are expensive). Would definitely stay here again.
Our worst experience! we had a look at the cheapest hostel on booking (only 7dollars). We decided to go there directly. We had a bad reception, the girl at the reception was not very nice. When paying, she asks us double what we saw on booking! we explain to her by showing her on booking and she looks up and answers us that it is only if we book in advance. we explain that for half the price, we can directly book on booking. And makes us understand that it is not possible ... the owner intervenes and explains that it is not very correct what we want to do. we therefore ask him to make a commercial gesture to pay him live and not via booking. After a lot of blah, we understand that he will not do anything and therefore decide to book via booking. The owner vexed contact booking and canceled our reservation !!! So we left the place under the mocking look of the lady at the reception.…
Located in a quiet, safe and strategically accessible neighbourhood. Friendly service, nice breakfast spread and priced accordingly. Do not expect a 5 star resort, but rather a cheap and comfortable place to stay on a budget.