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Hotel Colonial

Calle 11, Avenidas 2 y 6 | Behind La Soledad Cathedral, San Jose 10106, Costa Rica
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155 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Swansea, Illinois
Level Contributor
127 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed November 28, 2013

Hotel is located very near Avenida Central and the Chinese neighborhood. The staff is very nice and friendly. They were very willing to give suggestions on what to see, do and where to eat. Rooms are clean. They provide a breakfast in the morning which is nice.

Review collected in partnership with this hotel

Helpful?
Thank LovesToTravel918
SilviaVargas, Gerente at Hotel Colonial, responded to this review
Google Translation

Es un gusto que la haya pasado tan bien en nuestro hotel. Nos esforzamos cada día para que todos nuestros... More 

quepos
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 21, 2013

I just stayed there for one night since I was just passing through to go to Bocas del Toro Panama. The staff there was nice and helpful. The room was fine. It's in a good spot to explore San Jose and it's reasonably priced.

Review collected in partnership with this hotel

Helpful?
Thank V g
SilviaVargas, Gerente at Hotel Colonial, responded to this review
Google Translation

Agradecemos sus comentarios, y esperamos poder servirle en otra oportunidad. Seguimos buscando nuevas formas para que los clientes se sientan... More 

Augsburg, Germany
1 review
3 of 5 stars Reviewed November 21, 2013

Worse than expected. Internet only works in the reception area. Price was higher due to taxes. No info about tours at all, except the ones they work with. No help concerning private transportation. Swimming pool too small.

Review collected in partnership with this hotel

Helpful?
Thank Desconocido0000
SilviaVargas, Gerente at Hotel Colonial, responded to this review
Google Translation

Le agradecemos por tomarse el tiempo para escribir sobre nosotros. Con respecto al Internet, le comento que ya contamos con... More 

Lake Zurich
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 20, 2013

In general it is a pretty good value. However, I had a local friend visit during my stay and the front desk insisted that I upgrade my room to a double and pay considerably more. My friend did not plan on spending the night. And, no my friend was not a working girl! Perhaps this policy is to discourage prostitution,... More 

Helpful?
Thank William B
SilviaVargas, Gerente at Hotel Colonial, responded to this review
Google Translation

Sentimos mucho que se hayan sentido incómodos con la situación; realmente ese nunca fue nuestro interés. En realidad nos preocupa... More 

Poissy, France
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 26, 2013

We stayed here twice this month. this hotel is mainly interesting because of its location in downtown. The rooms are correct, with no particular charm and confort. the welcome could be very unpleasant depending on the person at the reception.

Review collected in partnership with this hotel

Helpful?
1 Thank seblacroix_2
SilviaVargas, Gerente at Hotel Colonial, responded to this review

Thanks for your comments. We are sorry that your experience was not as good as it should be; we keep working on customer service for our staff, but we will make a better effort. Thanks for your good qualification on the other items. More 

Travelers are raving about these San Jose hotels

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed September 26, 2013

We stayed two nights at Hotel Colonial in August 2013, the hotel location is easy to find and convenient, closes to downtown and the large basilica, many decent restaurants near by. The breakfast was good and hotel staff were friendly, spoke good English. The teak floor was impressive and classic.

Review collected in partnership with this hotel

Helpful?
Thank Yingjie W
SilviaVargas, Gerente at Hotel Colonial, responded to this review

Thanks for your nice comments. We will keep working hard to improve our services. More 

Melbourne, Australia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 10, 2013

Stayed here on a couple of occasions recently. It's in a good location and was in walking distance of most major city attractions. The restaurant across the road is superb! One stay we had a room on the 2nd floor which was adequate. On the second occasion we were on the ground floor in a rather damp and musty room.... More 

Helpful?
Thank Churchie11
Birmingham, Alabama
2 reviews
4 of 5 stars Reviewed July 24, 2013

The location is great and the price is inexpensive. Convenient short walking distance to China Town, National Theater, National Museum (with Butterfly Garden), Gold Museum - all of which are worth seeing. Good restaurants nearby are Tin Jo's (Pan Asian), and El Patio although hotel staff were not knowledgeable about local restaurants. Argentinian restaurant across the street smells great, but... More 

Review collected in partnership with this hotel

Helpful?
Thank Andy G
Hong Kong, China
1 review
4 of 5 stars Reviewed July 3, 2013

I enjoy my stay in the hotel. The hotel is located in a relatively safe and convenient location of san jose.... I can walk to the national theatre and china town in five minutes. However, one bad thing is the ventilation is not good enough in the room as it is not air-conditioned.

Review collected in partnership with this hotel

Helpful?
Thank winisee
Nuremberg, Germany
Level Contributor
2 reviews
4 of 5 stars Reviewed June 2, 2013

We had a two nights stay at Hotel Colonial in San José before we started our roundtrip. Hotel Colonial is really a very nice small hotel in the colonial style, located in downtown San José, Best location if you want to have a quick visit of the city center, or the Gold Museum (which is really worth a visit). Breakfast... More 

Review collected in partnership with this hotel

Helpful?
Thank MBowski
SilviaVargas, Gerente at Hotel Colonial, responded to this review

Thank you for your comment, we are doing our best effort to improve our services, and your review show us that we are in the right path, and we still have things to work out. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
We're your perfect hosts for a restful vacation in cozy surroundings, a restored neocolonial building nearly a century old. ... more   less 

Additional Information about Hotel Colonial

Address: Calle 11, Avenidas 2 y 6 | Behind La Soledad Cathedral, San Jose 10106, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $58 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Colonial 3*
Number of rooms: 17
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Also Known As:
Colonial Hotel San Jose
Hotel Colonial Costa Rica/San Jose
Hotel Style:
#20 Business Hotel in San Jose
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