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Palma Real Hotel & Casino

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Palma Real Hotel & Casino
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313 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Oakland, California
Reviewed 5 days ago NEW

I booked a one night stay here through Travelocity where the hotel was listed as being located 0.13mi from the airport (it's really over 7km from the airport, which is about 30 minutes in San Jose morning traffic). For an early morning flight, airport proximity was important. After searching for the hotel for an hour (due to Travelocity's inaccurate address...

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Helpful?
Thank secretshannon510
Dalarna
Reviewed 1 week ago via mobile

We only stayed the night on our Costa Rica tour and had a very early breakfast. That was nicely fixed and very good too. The room was clean, sober and with comfy wide beds. So I would gladly return. Not much more to be said.....

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Helpful?
Thank LeionMan
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear guest Thank you for selecting us during your visit to San José, we are glad to see that everything went well during your stay. Our hotel is located in Sabana Norte, ideal for any travel plan you might have, close to downtown but away from the noise and busy life of the city. Among our services, our clients will...

Frankfurt, Germany
Reviewed 2 weeks ago via mobile

Casino fine,good food,friendly BUT beware of smaller cost items.For drinks I usually got a short pore and was overcharged for a cognac that was just a poor quality brandy.When I asked the barman for a bottle of water he ASKED for €5.I just walked away. If he thought I was very rich of witch I am not people don t...

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Helpful?
Thank David S
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear Guest Thank for selecting us during your visit to San José, we are sorry to see that your experience at our Casino wasn't as expected. Our General Manager is aware of your observations and will be checking our item price list personaly. We would like to point out that our bar staff, charges from our price listings, not whatever...

Reviewed 3 weeks ago via mobile

Only stopped for 1 night before moving on. Nice room and comfy bed. Reception staff were very helpful. Plenty to choose at breakfast. Only negative comment was the Barman ripped me off with my change. I was too tired to make a fuss at the time.

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Helpful?
Thank Cathy W
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear Cathy Greetings from Palma Real Hotel and Casino, we are happy to see that you had a good stay at our hotel and that our location and services helped make it this way. Our hotel is located in Sabana Norte, an ideal location for any travel plan you might have. Close to downtown but away from the busy life...

League City, Texas
Reviewed 4 weeks ago via mobile

I only stayed here one night but would gladly have stayed longer. I arrived well ahead of check in and was told no problem, that my room was ready. The gentleman that helped with my baggage was very professional and friendly. The room was very nice, super comfy bed and I loved the bathroom. There is a mini bar with...

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Helpful?
Thank suzybro
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear guest Thank you for selecting us during your visit to San Jose, we are happy to see that you had a great stay and that our services, location and facilities were up to your expectations. At our hotel we will always offer the best service to our clients’ all our staff will be alert on our guests needs and...

Reviewed October 17, 2016 via mobile

We had to change our room request to have a double bed instead of a king bed. They changed that without any hesitation. The hotel arranged for a shuttle to pick us up from the airport, this was a seamless transition and made our arrival very quick. The hotel staff were very friendly. The hotel is very clean. The breakfast...

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Helpful?
1Thank Celia C
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear Celia Thank you for your review and recommendation. We are happy to see that you had a great stay and that our services and facilities helped make this happen. All our clients can enjoy of free Wi-Fi, breakfast buffet, free shuttle service from the airport to the hotel with previews reservations with our reservations department (shuttle service from the...

Miami, Florida
Reviewed October 14, 2016

Staff is nice and attentive. We were assigned a double room initially, but we asked to be changed to a king room, no problem at all with the request. Room was very clean. Breakfast was well served. Strong Wi-Fi signal inside and outside of hotel. Great location. I would come back.

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Helpful?
Thank YL-JC
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear client Thank you for selecting us during your visit to San José. We are happy to see that everything went well during your stay and that our services, staff and facilities helped make this happen. At our property all our clients will receive personalized service and the best facilities for their enjoyment. Among our services our guests can enjoy...

Costa Rica
Reviewed October 3, 2016 via mobile

I visited in November 2015 and stayed in a Junior suite leave the second floor. It was close to the reception desk and during the rainy season so I got a fantastic price. The Palma Real Hotel is located right off off the large Parque Sabana on the edge of San Jose Costa Rica. Even though my room was located...

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Helpful?
Thank RobertoB2112
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear Roberto Thank you for sharing details of your stay with all of us. We are glad to see that you had a great stay and that our services, facilities and staff helped make this happen. Our hotel is located at Sabana Norte, close to downtown but away from the busy life of the center, located in a residential area...

Trieste, Italy
Reviewed October 1, 2016

I have to admit that I have choosen this hotel just because of the price, since I was on a tight budget. I have found a very nice atmosphere, friendly and professional staff, a cozy room, even a restaurant with many vegetarian options. Highly recommended if you need to stay in this area.

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Helpful?
1Thank eballix
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear guest Thank you for rating us here on TripAdvisor. We are happy to see that everything went well during your stay and that our services and facilities were of your liking. Our hotel is located in Sabana Norte, close to downtown but away from all the noise and busy life of the center. Among our services you will find...

San Diego, California
Reviewed September 21, 2016

Great Italian restaurant right next door to the hotel. Los Olivos make a reservation because there always seems to be a 30 minute wait. Danny was the best waiter, personable, attentive and funny. Not to mention the food was excellent. Okay now back to Palma Real. The morning front desk staff excellent. Restaurant staff excellent during breakfast. Toilet issues not...

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Helpful?
Thank Dimerid
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear guest Thank you for selecting us during your visit to San José, we are glad you found our location ideal during your trip. At our hotel you will always receive the best service and quality, our facilities offer the best for all kind of travelers, either business or leisure, with free breakfast, free Wi-Fi, free transfer from the hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Hotel is just a 5 minute walk from San Jose center, the capital of Costa Rica, and only 15 minutes by car from Juan Santamaria International Airport. Furthermore, it provides easy access to the main business, shopping and leisure areas in the capital. In 2010 the hotel was renovated and presently boasts very modern facilities and many services, especially for guests visiting San Jose on business. The hotel has a fully-equipped business center with internet access, photocopiers, fax, messenger service and plane ticket confirmation service. In addition, it has comfortable and spacious rooms that will make your stay relaxing and pleasurable. The Palma Real hotel has obtained the Sustainability Certificate, which helps to preserve one of the most virgin destinations in the world. ... more   less 

Additional Information about Palma Real Hotel & Casino

Address: AV 9 Calle 50 | Sabana Norte, San Jose 250, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $71 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palma Real Hotel & Casino 3.5*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelsforEveryone, BookIt.com, Hotels.com, HotelTravel.com, Odigeo, Priceline, Agoda and Travelocity so you can book your Palma Real Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Palma Real Hotel San Jose
Barcelo San Jose
Palma Real Hotel & Casino Costa Rica/San Jose
Hotel Style:
#6 Casino Hotel in San Jose
#22 Business Hotel in San Jose
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Questions & Answers

Here's what travelers have asked, with answers from Palma Real Hotel & Casino staff and other travelers.
15 questions
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Questions? Get answers from Palma Real Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the 4th floor seem more updated.”
 of 5 bubbles Dimerid, Sep 21, 2016 | Read review
“There is currently major construction across the street, but it was not disturbing or problematic at all.”
 of 5 bubbles klw00, Sep 2, 2016 | Read review
“far a way from the casino”
 of 5 bubbles vromeo56, Jul 26, 2016 | Read review
“The rooms on the casino/disco side can be noise in the night”
 of 5 bubbles DiveAcademyBallenaBl, Jun 25, 2016 | Read review
“avoid higher floor - end bedrooms as they have noise from air con fans on roof”
 of 5 bubbles stjean11, May 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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