We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palma Real Hotel & Casino

Traveler (175)
Dining (56)
Room & Suite (43)
Certificate of Excellence

About

#22 of 80 hotels in San Jose
Location
Cleanliness
Service
Value
Certificate of Excellence
The Hotel is just a 5 minute walk from San Jose center, the capital of Costa Rica, and only 15 minutes by car from Juan Santamaria International Airport. Furthermore, it provides easy access to the main business, shopping and leisure areas in the capital. In 2010 the hotel was renovated and presently boasts very modern facilities and many services, especially for guests visiting San Jose on business. The hotel has a fully-equipped business center with internet access, photocopiers, fax, messenger service and plane ticket confirmation service. In addition, it has comfortable and spacious rooms that will make your stay relaxing and pleasurable. Among our services, our clients' can enjoy of free transportation from the airport to the hotel under request and reservation and free breakfast buffet and Wi-Fi. The Palma Real hotel has obtained the Sustainability Certificate, which helps to preserve one of the most virgin destinations in the world.
Read more
Property amenities
Free parking
Restaurant
Room service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Airport transportation
Banquet Room
Business Center with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
520Reviews
29Q+A
44Room tips
Traveler rating
  • 194
  • 170
  • 100
  • 30
  • 26
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Check-in was easy and fast. My room was clean and nicely designed and decorated. Numerous nearby restaurants provide choice and variety. Breakfast (included) was beautifully presented and delicious. I particularly liked the ommlet chef, and the coffee.
Read more
Response from Torres3129, Revenue Manager at Palma Real Hotel & Casino
Responded 4 weeks ago
Dear guest Thank you for giving us the opportunity to serve you, we are glad to see that you had a pleasant stay and that we fulfilled your expectations. Best regards and we'll see you again soon
Read more
Decent hotel for short periods. Very well located in a good location. A lot of options for breakfast. Restaurant closes at 9pm. A little bit noisy if your room is close to the Casino. No private parking for your car.
Read more
Response from Humberto A, eCommerce Manager at Palma Real Hotel & Casino
Responded Mar 22, 2019
Thank you for giving us the opportunity to serve you, we are happy to see that you had a good stay and our location was key to making this happen. We thank you for your comments and observations and send you warm regards
Read more
One night stay after arriving at the airport before driving to the southern zone. Clean, fast, breakfast included, plus parking. Simple but fit the bill. We are staying here again on our way home for one night
Read more
Response from Humberto A, eCommerce Manager at Palma Real Hotel & Casino
Responded Mar 13, 2019
Dear guest Thank you for giving us the opportunity to serve you, we are glad to see that you had a pleasant stay and that we fulfilled your expectations. Best regards and we'll see you again soon
Read more
Never again am I booking this hotel. Arrived late and tired after a long trip to be lied to! They told me they made reservations at another hotel because a pipe broke. YEAHHH RIGHT! A friend of mine with 15 yrs exp. in the hotel industry has told me they make up these pipe
Read more
Response from Humberto A, eCommerce Manager at Palma Real Hotel & Casino
Responded Feb 22, 2019
Dear Andi We are sorry there was some misinformation with your reservation at our front desk we are truly sorry this happened. The satisfaction of all our clients is very important to us and we were remodeling the day you were checking in, therefore we had several rooms blocked and unusable, is the main reason we decided to book in another hotel, always thinking on your satisfaction. Our staff probably could not explain in detail what happened but please know we take very seriously the service we give our guests and will always do our best to not have their stays affected. Best regards
Read more
I would recommend a stay at Palma Real for anyone visiting San Jose. We found it suitable for couples or familia with bambinos. Makes a great homebase for visiting the country in general as it is convenient to the airport with multiple options for transport available.
Read more
Review collected in partnership with this hotel
Response from Humberto A, eCommerce Manager at Palma Real Hotel & Casino
Responded Feb 22, 2019
Dear Phillip Thank you for giving us the opportunity to serve you, we are glad to see that you had a pleasant stay and that we fulfilled your expectations. Best regards
Read more
Previous
PRICE RANGE
$71 - $135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo palma real hotel san josebarcelo san jose
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
68
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing