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I was in San Jose for some much needed dental work and I stayed at Palma Real. The hotel was dated but clean and comfortable the mini suite was roomy
But the stand out experience was the staff , the restaurant went out of there...More
Thank Don H
Response from Andreina G, Social Media Manager at Palma Real Hotel & CasinoResponded 1 week ago
We are more than happy to read you had such a pleasant stay at Palma Real Hotel & Casino. Our staff works hard every day to meet our guests' expectations.
We look forward to seeing you during September.
I really enjoyed staying here. the staff are awesome! Especially Alan he works the mid shift. he speaks english fluently. so if you need some cool places to see ask him and he will tell you. the food is sooooo good! the cleaning crew will...More
Thank Inner B
Response from Andreina G, Social Media Manager at Palma Real Hotel & CasinoResponded 2 weeks ago
Dear Inner B,
Thank you for your review. We are glad you enjoyed your stay. We work hard every day to please our guests. :)
We hope to see you again in your next visit to San José.
After staying in some lovely hotels in the previous two weeks staying at the Palma Real for the last night was a big disappointment. Having endured a 5 hour transfer and arrived at about 7:30 we were tired and hot. Having checked into our room...More
Thank Nick G
Response from Andreina G, Social Media Manager at Palma Real Hotel & CasinoResponded 4 weeks ago
We are very sorry to hear your stay at Palma Real Hotel & Casino was "a big disappointment". We apologize for any inconvenience.
There is hot water in every room and our staff is usually very helpful and friendly. We are currently investigating...More
We spent 2 nights here at the start of our holiday and another night at the end.
We had a beautiful room on our last night and were well looked after particularly by Jorge Hernandez. Jorge couldn't do enough for us and made the last...More
Excellent attention, good location, safe area, delisous food, clean rooms, it is a good place for bussiness and rest, if you need information ask per Jose o Javier the bellmans they have a lot of touristic information and information of the city.
Thank Royner M
Response from Andreina G, Social Media Manager at Palma Real Hotel & CasinoResponded March 8, 2018
Thank you for sharing your opinion and positive review. We work hard every day to make staying at Palma Real Hotel & Casino an unforgettable experience.
See you next time you visit San José.