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Palma Real Hotel & Casino

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Palma Real Hotel & Casino
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298 Reviews from our TripAdvisor Community

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Showing 157: English reviews
San Diego, California
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Great Italian restaurant right next door to the hotel. Los Olivos make a reservation because there always seems to be a 30 minute wait. Danny was the best waiter, personable, attentive and funny. Not to mention the food was excellent. Okay now back to Palma Real. The morning front desk staff excellent. Restaurant staff excellent during breakfast. Toilet issues not... More 

Helpful?
Thank Dimerid
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear guest Thank you for selecting us during your visit to San José, we are glad you found our location ideal during your trip. At our hotel you will always receive the best service and quality, our facilities offer the best for all kind of travelers, either business or leisure, with free breakfast, free Wi-Fi, free transfer from the hotel... More 

Phoenix, Arizona
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

What a wonderful experience. The staff were welcoming and helpful and made a point to did whatever they could to make for a great stay. The hotel is tastefully furnished and conveniently located. The rooms are very clean and comfortable. (Very important to have a great bed!) Breakfast was extensive, delicious and well manned. Overall, a wonderful hotel with great... More 

Helpful?
Thank klw00
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear client Thank you for your selecting us during your visit to San Jose. We are glad you had a great stay and that our services and facilities were up to your expectations. Our staff will make you feel more than welcome and will tend to any special request with easy and politeness to make your stay great. Among our... More 

Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

A good hotel for a nights stay. The staff are friendly. They let us check in early although made us wait an hour when they clearly had rooms (they said we could get a room straight away if we paid an extra $20). Beds are comfy and clean but the whole place needs a bit of an update, a lick... More 

Helpful?
Thank Isobel T
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear Isobel Thank you for selectins us during your visit to San Jose. We are glad you had a great stay and that our services and facilities were up to your expectations. Our hotel is located in Sabana Norte, close to downtown but away from all the noise and busy life of the center. Among our services you will find... More 

Raleigh, North Carolina
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 26, 2016

-Nice area location for this hotel. Friendly staff with a fast check-in and bell services. Nice big hot breakfast. A little priced dinner but good. Excellent rooms and services. Valet parking. (very limited) closed to the Futbol stadium. Safe place.

Helpful?
Thank vromeo56
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear guest Thank you for sharing your experience at our hotel, here on TripAdvisor. We are glad to see that you had a good stay and that all our services and facilities were of your liking. We are located in Sabana Norte, residential areal. An ideal location for any travel plan our clients’ might have, either if they come to... More 

San Jose del Cabo, Mexico
Level Contributor
81 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 25, 2016 via mobile

Stayed for a couple days before beginning our trip around Costa Rica. The staff was very attentive and friendly. Special mention to Adriana Camacho; was incredibly helpfull going far beyond to assist us and solve. Amenities good, cleanless average. Confort of bed super!!! Value for the price paid 👍 The breakfast tasty and with severam options (buffet). Will stay there... More 

Helpful?
Thank nacholalo
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear client’ Thank you very much for your recommendations and evaluation. We are pleased to see that our services were of your liking and that our staff also helped make your stay better. We are located in Sabana Norte, near the city center but with quick and easy access to it. Our services and facilities are the ideal complement and... More 

Lake Charles, Louisiana
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

Family vaca before heading off to the jungle. The breakfast was good and wait staff friendly. Offered shuttle and tourist attractions. If this place had a pool it would be perfect, but all in all, no complaints. Got in late & still able to order dinner which was greatly appreciated.

Helpful?
Thank Sheri S
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear Sheri Thank you for sharing with all of us details of your stay at our hotel. We are happy to see that everything went well. We are the ideal place to start your Costa Rican discovery, our facilities, staff and services are the best complement for this adventure. Our buffet breakfast has a wide selections of dishes for your... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2016 via mobile

Great staff, clean rooms and decent location. We were told the airport shuttle service would be free, however ended up having to pay a fee of US$5. So a bit disappointing. However the food was great and the staff very accommodating, so overall very happy with our stay.

Helpful?
Thank williama17
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear guest Thank you for selecting us during your visit to San José. We are happy to see that everything went well during your stay and that our services and facilities helped make this happen. Regarding our transportation service, we offer free transportation from the airport to the hotel from 6 am until 10:30 pm with previews reservations. The shuttle... More 

Tambor, Costa Rica
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 25, 2016

I stayed several times in this hotel and what I like is the fact that each double room is equipped with 2 queen size beds, the hotel is central so you can reach in 5 minutes the city centre, in 15 minutes the airport (without traffic) and the breakfast buffet is better than some others I have seen.

Helpful?
Thank DiveAcademyBallenaBl
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear guest Thank you for your preference during your visits to San Jose. We are glad you had a great stay and that our services and facilities were up to your expectations. Our hotel is located in Sabana Norte, close to downtown but away from all the noise and busy life of the center. As you quote in only five... More 

Sacramento, California
1 review
2 of 5 stars Reviewed June 12, 2016

The location of the hotel is in a industrial area. The walls are thin and you can hear your neighbors. The bathroom tub was chipping and rusty. My husband and I left the property and did not stay the night. The staff was really friendly.

Helpful?
Thank dmontene
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear guest Thank you for your comments, all our clients’ suggestions are more than welcome, this way can correct whatever our guests think needs more attention and offer a better service every day. We are located at Sabana Norte, a residential area not industrial. At walking distance from La Sabana Metropolitan Park, a place that is considered the lungs and... More 

dorset
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed May 17, 2016

We stayed at this hotel for one night after a long haul flight from UK. To be honest we were surprised at the four lanes of slow moving heavy traffic that greated us after we left the airport and were thankful that we were in a taxi. Outside the hotel looked nice, ground floor dining area ,reception clean and tidy... More 

Helpful?
Thank stjean11
Humberto A, eCommerce Manager at Palma Real Hotel & Casino, responded to this review

Dear client Thank you for reviewing us and sharing details of your stay with all of us. What our clients think is very important to us, we work on your suggestions to offer a better service every day. We have taken note of your observations and have already spoken to our housekeeping staff who will be taking immediate care of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Hotel is just a 5 minute walk from San Jose center, the capital of Costa Rica, and only 15 minutes by car from Juan Santamaria International Airport. Furthermore, it provides easy access to the main business, shopping and leisure areas in the capital. In 2010 the hotel was renovated and presently boasts very modern facilities and many services, especially for guests visiting San Jose on business. The hotel has a fully-equipped business center with internet access, photocopiers, fax, messenger service and plane ticket confirmation service. In addition, it has comfortable and spacious rooms that will make your stay relaxing and pleasurable. The Palma Real hotel has obtained the Sustainability Certificate, which helps to preserve one of the most virgin destinations in the world. ... more   less 

Additional Information about Palma Real Hotel & Casino

Address: AV 9 Calle 50 | Sabana Norte, San Jose 250, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $71 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palma Real Hotel & Casino 3.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Barcelo Palma Real Hotel San Jose
Barcelo San Jose
Palma Real Hotel & Casino Costa Rica/San Jose
Hotel Style:
#6 Casino Hotel in San Jose
#22 Business Hotel in San Jose
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