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Palma Real Hotel & Casino

405 reviews
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Traveler (130)
Room & Suite (49)
Dining (46)
Overview
  • Excellent29%
  • Very good41%
  • Average20%
  • Poor6%
  • Terrible4%
Travelers talk about
“mini bar”(11 reviews)
“costa rica”(38 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
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Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (405)Write a Review
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All reviewsstayed in a junior suitemini barcosta ricanational stadiumbig parksabana parkroom facingminutes walkingfree transportationrent a carhot breakfastrooms are comfortabledouble beda great stayhotel is locatedrestaurants within walking distancefront desk staff
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1 - 5 of 190 reviews
Reviewed October 8, 2017 via mobile

Pretty handy central location, within a shortish stroll to the centre of San Jose. Tidy room, acceptable breakfast and very nice staff offset the otherwise slightly tired 1980’s feel to this hotel. Couple of broken fittings in the room and a faulty toilet flush were...More

Thank Deetee100
Response from Humberto A, eCommerce Manager at Palma Real Hotel & CasinoResponded October 17, 2017

Dear guest Thank you for giving us the opportunity to serve you while your visit to San Jose. We are sorry there were some problems with the assigned room. The satisfaction of our clients is very important to us, we are in constant improvement of...More

Reviewed September 29, 2017

We stayed for both our first and last night in Costa Rica. The rooms are comfortable and nice and the breakfast is good value. There is a casino but we never went. The gym on the top floor was pretty reasonable.More

Thank Judy F
Response from Humberto A, eCommerce Manager at Palma Real Hotel & CasinoResponded October 17, 2017

Dear Judy Thank you for sharing with all of us details of your stay at our hotel. We are happy to see that everything went well. We are the ideal place to start your Costa Rican discovery, our facilities, staff and services are the best...More

Reviewed September 25, 2017

Staff and Manager very helpful. The food in the Restaurant is super good. Thank you Chef Andries Mendez and Mr. Javier Soto. Chef Mendez is a great Chef. Captain Javier Soto helped me avery day with my food selection since I don't speak Spanish.. The...More

Thank total027
Response from Humberto A, eCommerce Manager at Palma Real Hotel & CasinoResponded October 17, 2017

Dear Angela Thank you for giving us the opportunity to serve you during your visit to San Jose, we are glad everything went well during your stay and that our staff service was one of the most important highlights of your stay. We pay extra...More

Reviewed August 21, 2017 via mobile

We enjoyed our stay at the Palma Real for 10 days! The staff was beyond helpful and knowledgeable of all the activities around the area! They assisted in setting up trips and stated which were great and which were just okay! We were never disappointed....More

Thank SonGeo83
Response from Humberto A, eCommerce Manager at Palma Real Hotel & CasinoResponded August 26, 2017

Dear guest Thank you for selecting us during your visit to San Jose, we are happy to see that you had a great stay and that our services, facilities and most importantly our staff, helped make your stay special. Making the stays of our clients...More

Reviewed August 14, 2017

This was our second time to stay at Palma Real. The staff are friendly and helpful. The room was cool and comfortable and quite attractive. The free breakfast is reason enough to stay here. So many interesting fruits,cheeses and juices. Always an egg and meat...More

Thank Barbara V
Response from Humberto A, eCommerce Manager at Palma Real Hotel & CasinoResponded August 19, 2017

Dear Barbara Thank you for your preference, we are so glad to see returning customers and even more glad to hear that everything has been great while staying with us. At our hotel, all our guests will always receive the best service and quality in...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Casino and Gambling
Fitness Center with Gym / Workout Room
Details
Price range
$70 - $110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Casino Hotel in San Jose
#23 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$70 - $110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Casino Hotel in San Jose
#23 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (130)
Room & Suite (49)
Dining (46)
Hotel & Grounds (121)
Bathroom (6)
Business Center & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
PJ_from_Bournemouth
November 22, 2017|
AnswerShow all 2 answers
Response from SonGeo83 | Reviewed this property |
No! But they have an agreement with the Hotel next door! It is pretty nice!
0
Votes
msjonz
August 4, 2017|
AnswerShow all 3 answers
Response from Barbara V | Reviewed this property |
No problems
0
Votes
Room Tips
"I was on the upper floor, very quiet and darkening drapes, wood floor and very comfortable bed."
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"choose wing at right side of the hotel"
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"Some rooms have outdoor balconies but might be pricey. I was on the 2nd floor which was quiet and met my..."
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"Cannot recommend"
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