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Sleep Inn San Jose Downtown

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#22 of 84 Hotels in San Jose
Certificate of Excellence
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280 Reviews from our TripAdvisor Community

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Showing 151: English reviews
modesto
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 20, 2014

I stayed at this hotel back in march of 2013. the lobby area was nice and clean. The room were average nothing worth getting excited about. i considered a step up from a motel six. the one good thing about this hotel it"s close to the downtown area for shopping. the staff were attentative to my needs which is a... More 

Helpful?
Thank caj2129
ASMCR, Gerente at Sleep Inn San Jose Downtown, responded to this review

Dear Mr. Thank you for your comments, it is important to know than during your stay last year, everything was great and find all clean and fine, our staff will know about this comment, they appreciate when the people mention about their good service. As a plus for our rooms, we have installed LED tv´s, so next time you stay... More 

Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 7, 2014

We (my husband, my son, my mother-in-law and I) stayed at this hotel for three nights as a part of a guided tour(Adventures Abroad) in December, 2013. The hotel was clean, the room was comfortable and the service was great. The breakfast area is small, but the food provided was good enough. My 10 year-old son especially enjoyed the DIY... More 

Helpful?
Thank Soojin M
ASMCR, Gerente at Sleep Inn San Jose Downtown, responded to this review

Dear Mrs. Soojin, Thank you for your kindly comments, it is much motivating to know your perception about our services, this message was share with all our staff in order to let them know some of the reasons to be proud of their everyday work, they received with a big smile. Thank you once again, we hope to see you... More 

Corona , California USA
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 17, 2013

Stayed three days and was pleasantly surprised. In the heart of the city , and like any other large city it is frequented by undesirables at night. The hotel offers 24 hour security and makes one feel very safe. Free airport transportation by shuttle both ways. Spotless rooms . Extremely friendly and helpful bilingual staff.at the front desk 24 hours... More 

Helpful?
Thank Nalin_9
ASMCR, Gerente at Sleep Inn San Jose Downtown, responded to this review

Dear Mr. Thank you for your comments, as you mentioned our hotel is safe, and our staff make efforts in order to offer the better service for all our customers, I mentioned about this comments to all our staff and they was very glad and happy to know your opinion, thank you for that. We are proud to offer a... More 

Whitefish, Montana
Level Contributor
170 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed December 3, 2013

Super friendly staff that spoke clear and concise English. Was very helpful with directions. Rooms were clean and security was tight. Watched Monday night football in the sports bar that had decent food. No complaints here. Quiet room on the 3rd floor

Helpful?
Thank TravelGuyMontana
ASMCR, Gerente at Sleep Inn San Jose Downtown, responded to this review

Dear Mr. Thank you for your comments, we check your TripAdvisor profile and it shows that you are an experience traveller, this add even more value to your comment, so we are really happy because of your words. Hope to see you soon, this February 2nd we going to offer an excellent buffet for the Super Bowl, if you are... More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 6, 2013

I have stay at this hotel before it is average hotel.Good things maids are greating at keep your room clean.Front desk can speak English.Bad thing if your on street side you will hear the bus and motorcycles roaring buy all night.I have a local girl friend.The manager Freedy would not let her in because she was wearing shorts.If like to... More 

Helpful?
2 Thank Loser1
ASMCR, Gerente at Sleep Inn San Jose Downtown, responded to this review

Dear Guest, Thank you for your comments, our appologies because any inconvenience we may cause, this policy is in order to keep the best environment at the hotel to receive families, honeymooners and seniors as we use to do, but to avoid this kind of situations you can make your reservations for a double room and register your girlfriend as... More 

Bloomington, Indiana
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 6, 2013

We stayed in this hotel twice - once upon arriving in Costa Rica and again on our way out of town. Both times we found the rooms to be very neat and serviceable. The staff was very helpful, especially the gentleman who waited on us during breakfast. In fact, during our second stay, I ignorantly put a piece of bread... More 

Helpful?
Thank lyoung88
ASMCR, Gerente at Sleep Inn San Jose Downtown, responded to this review

Dear guest, Thank you for your comments, its good to know you like our hotel and our service, our staff will be always ready to offer the best service, Alejandro from the breakfast staff will know than you appreciate his work. About the area, it is really safe, as almost all the world you must be carefull at nigth, not... More 

Sacramento, California
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 11, 2013

This hotel is Americanized. It is clean, safe and the rooms were very large. In order to enter the hotel, there is a gate with an attendant 24/7. The rooms include breakfast. the breakfast was included in the charge of the room and included fruit. juices, rice and pinto beans which are served with all meals. There were pastries, eggs... More 

Helpful?
Thank Hunter123477
ASMCR, Gerente at Sleep Inn San Jose Downtown, responded to this review

Dear Mr. Thank you for your comments, we are glad that you like our hotel, we hope to see you next time you visit Costa Rica. Regards, Alejandro Saborío Montero Marketing & Sales Manager Sleep Inn Paseo Las Damas More 

Marco Island, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 9, 2013

I tarpon fish in Costa Rica twice each year, and upon arrival, I have to lay over in SJ for one night, and I always stay at the Sleep Inn. No real pluses, just a clean, quiet, reasonable place to stay, and it feels quite safe.

Review collected in partnership with this hotel

Helpful?
Thank RVNJarhead
ASMCR, Gerente at Sleep Inn San Jose Downtown, responded to this review

Thank you for your comments, it is nice to know than our efforts to offer a clean and nice hotel for our customers are well received, thank you for your preference and hope to see you every year. Regards, Alejandro Saborío Montero. Marketing and Sales Manager Sleep Inn Paseo Las Damas More 

New York
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed August 29, 2013

American chain, newer, american quality 3.5 so there 4.5? I have stayed there 10? times past few years. One of the few, the few that is quiet in SJ. Many SJ hotels are plagued by street noise starting at dawn. Old construction, most not originally hotels, too close to the street, This one is solid construction with thick windows on... More 

Helpful?
Thank Dick d
ASMCR, Gerente at Sleep Inn San Jose Downtown, responded to this review

Dear Mr. Thank you for your kindly comments, we are proud to be over the average chain hotels, this is the reason because our hotel has 4 prizes as the Best Quality Assurance Review for Latin America and the Caribbean. I am happy to tell you than now the internet cable rent is free, and we are offering a 12... More 

panama
Level Contributor
94 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed August 29, 2013

good option if you are looking to be in the center of everything in san jose, i asked for a room away from elevator and they gave me exactly the nearest to it. beds and room was fine, shuttle for the airport super! breadfast including srambled eggs and local gallo pinto, gym, and lively nightlife outside, when in the room... More 

Helpful?
Thank quime
ASMCR, Gerente at Sleep Inn San Jose Downtown, responded to this review

Dear Guest I apologies for this inconvenient you had. Next time you will have the room what you want far away from the elevator. I really hope to see you soon at the Sleep Inn Hotel. You will see you will not have any inconvenient. Best regards More 

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Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Airport Transportation
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Hotel Sleep Inn San Jose Down town is conveniently located in the heart of the city, only fifteen kilometers from the Juan Santamaria International Airport. It is only a short distance from tourist attractions like the Teatro Nacional, Museo de Jade, Museo de Oro, parks that are part of our national heritage, and many others.Our guests can start the day with a complimentary full American buffet breakfast, from 6:00 a.m. to 10:00 a.m. ... more   less 

Additional Information about Sleep Inn San Jose Downtown

Address: Avenida 3 entre calles 9 y San Jose | Costado Oeste del Parque Morazán, San Jose 1655 1000, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $83 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sleep Inn San Jose Downtown 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Sleep Inn San Jose Downtown Hotel San Jose
San Jose Sleep Inn
Sleep Inn San Jose Costa Rica
Sleep Inn Costa Rica
Sleep Inn San Jose Downtown Costa Rica
Hotel Style:
#13 Family Hotel in San Jose
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