Auténtico Hotel

Auténtico Hotel

Avenida 5 Sabana Este, San Jose 10108 Costa Rica
Traveler (178)
Room & Suite (65)
Dining (27)

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About

3.5
#33 of 78 hotels in San Jose
Location
3.7
Cleanliness
3.8
Service
4.0
Value
3.7
We are committed to creating a unique concept, away from the big chain schemes, preserving the style and family hospitality! Everything is in the details! Our daily goal is to offer every guest a unique and different service that contains elements of our Costa Rican culture while learning more about our traditions and customs! We are the best option for family travel, business or pleasure. Considering the needs of our guests the authentic Hotel, offers pool areas, restaurant and parking. Authentic Hotel is a destination city, with a family atmosphere that highlights the charisma of Costa Rica
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Patio
Children's television networks
Car hire
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kid-friendly buffet
Kids' meals
Special diet menus
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
First aid kit
24-hour front desk
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish

Location

Avenida 5 Sabana Este, San Jose 10108 Costa Rica
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
Juan Santamaria Intl Airport
Tortuquero Airport
1 Attraction
within 0.3 miles
468Reviews12Q+A56Room tips
Traveler rating
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Detailed Reviews
tlsgreen wrote a review Jan 2021
Jacksonville, Florida155 contributions31 helpful votes
4.0 of 5 bubbles
Stayed at Hotel Autentico on both sides of our trip. When we arrived it was an easy Taxie drive from the airport and then at the end of our trip we stayed there before returning to the airport.
The rooms are clean and roomy. The staff was always in masks and there are hand sanitizing stations everywhere. The staff was fantastic, always making sure we had everything we needed. There is a dining room in the hotel that overlooks the pool with tables out by the pool. The food is good and the staff again was very pleasant. Would recommend for anyone that is coming in and out of San Jose.
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Date of stay: January 2021
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Ask for a room with a view, they have some beautiful areas with a view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melissa Chaves, Administración de ingresos at Auténtico Hotel
Responded Jan 18, 2021
Thanks for your awesome review, ho happy you had a great time with us
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RahulRags wrote a review Dec 2022
Oakville, Canada8 contributions8 helpful votes
3.0 of 5 bubbles
Stayed for two separate nights during our transit in and out of SJO. Rooms are basic at best (and that’s being generous). Both the rooms that we stayed in were dark, dingy and smelt of dampness. The bathroom fixtures were broken and very worn out. For a three start hotel (debatable) I would expect them to have sealed water bottles in the room and a mini fridge. Since we checked out of the hotel quite early on both occasions, we didn’t have our breakfast so can’t comment on their food.

If you really don’t mind staying out for a couple of hours until your next departure, this might work for you. Definitely don’t recommend this for more than a night
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Indy2009 wrote a review Jan 2024
Indianapolis, IN35 contributions41 helpful votes
4.0 of 5 bubbles
I stayed here with a friend for 2 nights at the beginning of a tour and then for 1 night at the end of the tour before flying back to the US. Our room was clean, beds were comfortable and everything we needed was provided. I appreciated that there was a coffee maker in the room for late night tea or very early morning coffee. There are also water-filling stations at several spots in the hotel.
Location: The hotel is about 25 min to the airport (less during very early morning). It is walkable (~15 min) to downtown San Jose where you can find Mercado Central. There is also a supermarket about 2 blocks from the hotel. However, don't expect great views around you. The hotel seems like a good starting point if you want to explore San Jose.
Breakfast: Our room rate did not include the free breakfast and we paid about 12 US$. There was a good selection of dishes including scrambled eggs, gallo pinto (rice and beans), sausages and fresh fruit.
The check in and check out processes were simple and efficient. I recommend this hotel.
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Date of stay: December 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled with friends
Room Tip: The supermarket near the hotel has a good stock of fruits, toiletries, insect spray, etc so you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JessMcC7 wrote a review Feb 2022
New Zealand90 contributions12 helpful votes
+1
2.0 of 5 bubbles
Upon arriving early I was made to wait until the exact check in time which was fine but I was then told I would have to wait longer as my room still wasn’t ready. After finally entering the room I noticed there was no water provided and when I questioned this the lady at reception asked my room number and then without looking just assumed water wasn’t included and I was required to pay. Upon getting into bed later that night I noticed the sheets were stained and then blanket provided was also dirty after notifying reception they arranged for house keeping to change the sheets however the new set wasn’t much better. Very disappointing experience and I would certainly not recommend or return.
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Date of stay: February 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kansasrod wrote a review Apr 2022
OSKALOOSA1,596 contribution240 helpful votes
5.0 of 5 bubbles
G Adventures chose this as the starting and ending of our 9-day tour and we were beautifully-surprised. We enjoyed the 20-minute walk to the city's center but Uber is quick and inexpensive. The hotel is great, not the neighborhood, so you do need to plan if you want to get out. But it is a very good ending or starting location if you are visiting Costa Rica. Staff were wonderful and helpful 👍
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Date of stay: April 2022
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeorgeFoord123 wrote a review Apr 2022
Truro, United Kingdom92 contributions26 helpful votes
5.0 of 5 bubbles
The staff are very great and could speak English with ease. The rooms were spacious clean and professional. The waiting staff were great and the prices for food were not to bad, would recommend to anyone staying in San Jose.
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Date of stay: April 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barbara C wrote a review Jan 2023
12 contributions1 helpful vote
4.0 of 5 bubbles
I was traveling with Overseas Adventure Travel. We were to stay here on the first night as our tour began, and then again for two nights at the conclusion. Partway through our travels I contracted Covid and was sent back here to quarantine for a week. I was given a secluded room and all my food was left outside my door when I called for room service. The staff were as sweet and accommodating as could be. Waiter Elton was especially friendly. Raquel at the front desk was super helpful to me when I was finally freed and had a day to go sightseeing. She taught me how to use Uber and helped me to translate and understand the activity information. Maybe it was because I had to eat many many meals here, but I did not think that the food was very good. Sometimes it was simply over cooked. There was always delicious fresh fruit to choose from. it is about a 2 mile trip from this hotel to the national theater and museums which I believe they referred to as a Cultural District. I would not feel comfortable walking it at night. Compared to the other places I've seen in Costa Rica, San Jose is less clean and feels less safe. It is quite crowded!
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lyn h wrote a review Mar 2023
Bury, United Kingdom253 contributions170 helpful votes
4.0 of 5 bubbles
Stayed here for two nights as part of a tour of Costa Rica. The room was pleasant enough with two single beds. The rooms were clean. Breakfast was pleasant enough with staff serving behind Perspex. There was fresh fruit, rice and beans, stews scrambled eggs and some kind of bread pudding. Didn’t use the small pool. Staff were very pleasant. Food was ok. I had rice and fish with salad which for about £16 was reasonably priced as CR is not a cheap place to eat.
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Realistic Travellers wrote a review Apr 2024
Northampton, United Kingdom983 contributions212 helpful votes
+1
4.0 of 5 bubbles
This was our first stop in Costa Rica and we knew it wasn't the best area of San Jose (so if you go out book a taxis especially at night). Reception were friendly and helpful and we were quickly settled into our room 110 on ground floor (looking into the middle of the court yard area (away from any road noise).

Room was basic but had everything we needed, shower was good, bottled water in room and bed was comfy.

We ate the first night in the hotel and the food was fine (see pic), plenty of choice. Ignore their website re meal times as evening meals were available (6.30 to 9pm).
Breakfast was a standard CR offering but was fine and reasonable options. I believe it started at 6.30am? We got a takeaway breakfast on 2nd day as we left at 6am which was fine.

Good stay overall and the hotel did everything you could have expected of them.
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Date of stay: February 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rerBellevue wrote a review Jan 2022
Bellevue, WA319 contributions146 helpful votes
5.0 of 5 bubbles
For a low cost hotel, we enjoyed this place thoroughly. The room was spacious and clean. The pool area was great for relaxing, although the pool was not well heated. Breakfast was fine. We paid extra to have lunch and dinner as well, and the food was good, although the wait staff did not always understand what the offer included. A negative is that there were no other restaurants close by. However, we could take an Uber for little cost to a great nearby restaurant, Aqui Es.
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Date of stay: January 2022
5.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$96 - $137 (Based on Average Rates for a Standard Room)
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AUTÉNTICO HOTEL $93 ($̶1̶1̶3̶) - Tripadvisor

Frequently Asked Questions about Auténtico Hotel
Which popular attractions are close to Auténtico Hotel?
Nearby attractions include Museo de Arte Costarricense (0.3 miles).
What are some of the property amenities at Auténtico Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Auténtico Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Auténtico Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Auténtico Hotel?
Yes, secured parking is available to guests.
What are some restaurants close to Auténtico Hotel?
Conveniently located restaurants include Aqui Es, Restaurante Machu Picchu, and Las Mananitas.
Are there opportunities to exercise at Auténtico Hotel?
Yes, guests have access to a pool during their stay.
Does Auténtico Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Auténtico Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Auténtico Hotel?
Many travelers enjoy visiting Teatro Nacional Costa Rica (1.4 miles), Ruinas de Ujarras (2.3 miles), and Chepeteando/ San José a pie (1.3 miles).
Is Auténtico Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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