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Cocoon Hotel

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Cocoon Hotel
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421 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 11, 2015

Is looking in the pictures much better than is in reality. The bed is small, the hot water alternates with cold water from 30 to 30 seconds, the breakfast is poor. is just a place to sleep not to enjoy. don't book the airport transfer with them, they ask 30$, in airport you can get a taxi for 20$ or... More 

Helpful?
1 Thank Nu Gandesc D
Boca Raton, Florida, United States
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 8, 2015

I really enojoyed the time that i spent in this lovely hotel. That was unique experience as the hotel has his own charm and beauty . Very good location , just few minutes from downtown San Jose which make it perfect tourist destination. Friendly staff made us feel very welcome and special. I will definitely go back there on my... More 

Helpful?
Thank Ania S
New York, NY
Level Contributor
104 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed January 3, 2015 via mobile

Staff were helpful, very resourceful and willing to provide good customer service. However, management needs to fix their hot water boiler. Hot water is super inconsistent. If you don't have a blow dryer or hangers or a TV remote in your room, ask front desk. They keep everything hidden away. Room was clean, but a bit cramped and stuffy. Definitely... More 

Helpful?
Thank Deborah W
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2014 via mobile

I spend 2 weeks of holiday with my wife in this hotel,everything Was simple and perfect. Room very clean and confortable. Staff very polide,professional and gentle,very good location,eccellente and various food. We had so nice time that we would like to raccomand to all our friends this hotel and in general this fantastic country.

Helpful?
Thank alba l
Hagerstown, Maryland
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed December 4, 2014

Even at a discount this hotel is no bargain. The hotel staff were polite. There is a computer in the lobby for guest use and the price includes a wonderful breakfast with attentive service. For other meals be prepared to travel because there are no restaurants nearby. The room was rather shabby with dirty white walls and one wall had... More 

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2 Thank Douglas M
Wilton, California
Level Contributor
1,174 reviews
206 hotel reviews
common_n_hotel_reviews_1bd8 694 helpful votes
5 of 5 stars Reviewed October 22, 2014

We found an excellent deal through Travelocity and stayed here the first few days in Costa Rica. This is a jewel in a big city. Our plane arrived about 6:00am and a cab ride into the city left us drained. We hoped to drop off our luggage and wait for check-in wandering around, but they allowed us to get our... More 

Helpful?
Thank ruthandvern
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 30, 2014

This hotel served it purpose. It is in a not as desirable part of town but you can always take a cab home if your out late at night. The breakfast was surprisingly good, extra charges for additional items but the complementary breakfast items great on their own. Wifi was a bit problematic and the walls are thin. I did... More 

Helpful?
Thank Jobunnyrabbit
Charleston, South Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 18, 2014

We stayed here for one night (9/16) before catching a flight early the next morning. Our room was very clean, had A/C, and was perfect for our one night in San Jose. The cost was good, and included a made to order breakfast. The breakfast itself was very tasty and quick! We appreciated that we were able to print out... More 

Helpful?
Thank Katie D
London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 24, 2014

Our room was shabby. It had one small window with a view of a wall about a metre away (so very little light). There were not enough hooks for the curtains, so they drooped down from the rail. We had a bare light bulb hanging from the ceiling. There was a distinct smell of something not too nice coming from... More 

Helpful?
2 Thank TelAway
Administrador C, Gerente at Cocoon Hotel, responded to this review

Dear customer it is a shame that we could not satisfied your expectations with our building and specially the room you received, we seriously take your comments in order to improve our service and facilities, it was a pitty that we could not know your points on the right moment to see if there was something we could have done,... More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 23, 2014

We choose to stay at this hotel because it was near the Caribenos bus station, which we needed to be at to take public transport to Tortuguero the next morning. There was nothing fancy or special about this hotel, but the location was good. We did venture out for dinner at the Central Market, and the area did look a... More 

Helpful?
2 Thank steponmeloo
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of San Jose, Cocoon Hotel comprises a unique experience of relaxation and comfort in a pleasant atmosphere. Our guests enjoy a combination of exceptional service, good price and quality facilities. It is a great place for business trips, or a quick stay to see everything the city has to offer before exploring the country. Cocoon Hotel is located walking distance from the most important sites in San Jose, such as The National Museum (6 min.), The National Theater (3 min.) And The Pre-Columbian Gold Museum (4 min.); Also very close to the major bus stations of San Jose. ... more   less 

Additional Information about Cocoon Hotel

Address: Calle Central, Avenida 9, San Jose 10110, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $45 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cocoon Hotel 3.5*
Number of rooms: 44
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Also Known As:
Cocoon Hotel Costa Rica/San Jose
Hotel Style:
#12 Business Hotel in San Jose
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